Troubleshooting - ViewSonic VS13783 User Manual

Troubleshooting

If your projector does not seem to be functioning properly, check the items below before you
contact an authorized service center.
Symptom
The projector can not be
turned on.
The projected image is
too dark.
The projected image is dim.
The image is not played.
No image is projected when
an AV device is connected.
No image is projected when
a computer is connected.
The surface temperature of
projector ascended.
ViewSonic
Check Point
• Ensure the battery is fully charged or the AC power adapter
is in use.
• Use the projector in a darker environment.
• Increase the brightness by using the AC power adapter.
• Project the image on a flat, white surface.
• Decrease the size of projected image.
• Adjust the focus. Please refer to "Adjusting the Focus"
section.
• Check if the lens is dirty.
• Replace with an image of higher resolution.
• Ensure the image format is compatible.
• Replace with another file or memory card.
• Convert the file with the attached AMC software.
• Ensure the connected device is equipped with AV-out
function.
• Check if the AV Cable is connected, and the projector is
switched to AV-in function.
• Check if the AV Cable is plugged correctly.
• Check if the USB Cable is plugged correctly.
• Make sure the PC has been switched to projector display.
• Ensure the display resolution of PC screen is 640x480 or
800x600.
As the high-luminance LED equipped in the projector will generate
heat in long-time use, the projector case will help to dissipate heat
so that its surface temperature will ascend. This will not affect
the performance of projector. Please operate the projector in a
ventilated environment indoor as far as possible.
25 DVP5