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QUICK START
GUIDE
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Summary of Contents for KNOWINK Poll Pad

  • Page 1 QUICK START GUIDE...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS MORNING CHECKLIST 4 MEET THE POLL PAD 5 OPENING PROCEDURES 6 CLOSING CHECKLIST 10 CLOSING PROCEDURES 11 TROUBLESHOOTING 13...
  • Page 4: Morning Checklist

    ⃞ Plug in & turn on printer ⃞ Attached Poll Pad to stand arm ⃞ Place stand arm in base ⃞ Attach ID clip to back of Poll Pad ⃞ Place 1 stylus in ID clip ⃞ Plug in Poll Pad ⃞...
  • Page 5: Meet The Poll Pad

    meet the...
  • Page 6: Opening Procedures

    OPENING PROCEDURES...
  • Page 7 ➐ CONNECT ARM TO BASE Take arm and place into Poll Pad Base. Once attached rotate iPad making sure the camera is on top, oriented in a landscape position. ➑ ATTACH PHOTO ID TRAY Slide the ID tray to the iPad using the mounting slide.
  • Page 8 POWER ON POLL PAD Press the power button on the top left edge of the unit until you see the Apple icon, then release. The iPad will power on, and the Poll Pad application with launch automatically. NOTE: Poll Pad will power on automatically if connected to AC power.
  • Page 9 POLL PAD ICONS PRINTER ICONS & COLORS Poll Pad is paired with the printer. A receipt will print out for checked-in voters and those who are in the wrong precinct. Poll Pad recognizes the printer and is currently in the process of pairing with the device.
  • Page 10: Closing Checklist

    ⃞ Return printer to case ⃞ Wrap printer cords nicely & return to case ⃞ Unplug Poll Pad (leave powered on) ⃞ Return Poll Pad cord & USB power brick to case ⃞ Remove the stylus form the ID tray &...
  • Page 11: Closing Procedures

    ➊ POWER OFF & UNPLUG PRINTER Power off the printer and unplug from outlet, disconnect printer cable from transformer box and printer. NOTE: Keep Poll Pad powered ON ➋ FOLD STAND ARM After disconnecting hardware from the iPad, place components back in carrying case.
  • Page 12 ➊ PACK POLL PAD CASE Disassemble the Poll Pad and return the supplies to the Poll Pad Case. Close the lid and secure. ➊ Green Case ➋ Poll Pad & Stand Arm ➌ Poll Pad Base ➍ Power Cube and Cord ➎ (2) Stylus ➏ Photo ID Tray ➐...
  • Page 13: Troubleshooting

    ➌ Plug power cable into Lightning Connector on Poll Pad ➍ Wait about five minutes for the Poll Pad to charge ➎ Once there is sufficient power, Poll Pad will auto power on ➏ Resume normal operations NOTE: To confirm your unit is charging, verify battery icon is green and lightning bolt is displayed.
  • Page 14 SOFTWARE UPDATE DO NOT perform a software update on the Poll Pad. In the unlikely event that an iOS update prompt displays on the device, perform the following steps: ➊ Touch Later from the list of on screen options ➋...
  • Page 15 ➊ Make sure the printer is turned ‘ON.’ ➋ Confirm the printer is plugged into outlet and cords are securely connected. ➌ Check paper is installed correctly. ➍ Confirm connection with Poll Pad (green icon). CHANGING PAPER ➊ Open printer ➋...
  • Page 16 POLL PAD QUICK START GUIDE For assistance contact Customer Support at 855.765.5723 support@knowink.com...