Troubleshooting - ViewSonic VS13808 User Manual

3d digital photo frame
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Troubleshooting

Problem
Power indicator is
not lit.
No start-up
interface.
Can see start-up
clock, but could not
play (when a card
or USB drive is
present).
The order of image
files is not what I
wanted.
Since there are many brands of memory cards, please test the compatibility on
the spot when you purchase the memory cards. This digital photo frame could
not support pirate cards. If the memory card is correctly inserted, and the start-
up interface is displayed but the photo frame can not read the card, please turn
off and restart the photo frame, or format the card and re-copy files.
ViewSonic
Cause
Power is off or
power indicator is
broken.
AC adapter is not
well connected or
does not power on
normally.
Card is not
correctly inserted
or card is corrupt
or not fully
compatible.
The order of files
is sorted by file
name. Numbers
have higher priority
than alphabets.
13
Solution
Check whether the AC adapter is
well connected and power supply
is normal.
Check whether the AC adapter
is well connected and make sure
the photo frame is powered on
normally.
Insert the card correctly; format
the card before copy files, or
replace with a new card.
Rename the files.
3DPF8

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