Troubleshooting - Movcam Dark Tower Series Manual

screen. Get the second RX ready by turning it on, then repeat the above steps 3.2), 3.3),
3.4).to get a new pairing established. Repeat this section to establish more connection and
pairing.
Trouble shooting
In case RX cannot transmit video to monitor properly, please first refer to the following chart for
possible reasons and solutions.
Malfunction and possible reasons
Continuous display of "waiting for connection"
TX is not powered
TX or RX is not properly placed
Distance between TX & RX is too far
away
Walls between TX and RX
too many obstacles between TX & RX
other TX is working on the same channel
TX is not properly connected to camera
camera vedio is not on
TX cable is not connected properly
malfunction of TX
Cable problem between TX and camera
output
player does not support output resolution
format
monitor does not
certificate
RX is off
RX and monitor are not connected
monitor is not on SDI / HDMI input
bad cable contact to RX or to the monitor
The monitor is in standby mode
Place TX or RX properly on even surface
Reduce the concrete wall blocks between them
reduce the obstacles between RX and TX
Turn off the other TX or change channel
Cannot receive video signal
USE SDI cable to connect TX and camera
Switch video resolution to other formats
support HDCP Change to HDCP certified Monitor
no signal to RX or monitor
Connect RX to the monitor via SDI/HDMI input
Switch monitor to SDI/HDMI input
Switch the monitor to operation mode
13
Solutions
Turn on TX power
Shorten the distance
turn on camera video
Re-plug the cable properly
Re-start TX
Change new SDI cable
RX Turn on RX
cable
Re-plug the SDI/HDMI cable