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USER MANUAL
Applicable Model: G3 Pro
Version: 1.0
Date: February 2020

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Summary of Contents for ZKTeco G3 Pro

  • Page 1 USER MANUAL Applicable Model: G3 Pro Version: 1.0 Date: February 2020...
  • Page 2 Copyright © ZKTeco 2020 All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco co., LTD and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances.
  • Page 4 About this Manual This manual introduces the operations, interfaces and functions of G3 Pro. For installation, please refer to the Quick  Start Guide of the product accordingly.  Features and parameters with ★ are not available in all devices.
  • Page 5: Table Of Contents

    4.1 Searching for a User .............................................. 21 4.2 Editing a User ................................................21 4.3 Deleting a User ................................................. 22 4.4 User Display Style ..............................................22 5 User Role ....................................................23 6 Comm. Settings .................................................. 24 G3 Pro User Manual I...
  • Page 6 10.3.2 Edit a Holiday ..............................................46 10.3.3 Delete a Holiday ............................................47 10.4 Access Groups Settings ........................................... 47 10.4.1 Add a New Group ............................................47 10.4.2 Edit a Group ..............................................48 10.4.3 Delete a Group ............................................48 II G3 Pro User Manual...
  • Page 7 15.3 Work Code Options ............................................57 16 Autotest ....................................................58 17 System Information ..............................................59 Appendix 1 Printing Function ★ ..........................................60 Appendix 2 Statement on the Right to Privacy ....................................61 Appendix 3 Eco-friendly Operation.......................................... 62 G3 Pro User Manual III...
  • Page 8: Guidance Notes

    Note: During enrollment and verification, keep the facial expression and stance natural. 1.2 Posture for Enrollment and Comparison During enrollment, you need to move forward or backward to ensure that the face is displayed in the center of the screen. Stay still until the registration succeeds. G3 Pro User Manual 1...
  • Page 9: Method For Enrolling Plam

    It is recommended to use the index finger, middle finger or ring finger to enroll fingerprint; avoid using the thumb or little finger 1. Correct way to press the fingerprint: Place the finger horizontally onto the fingerprint sensor; the center of the fingerprint should be placed on that of the sensor. 2 G3 Pro User Manual...
  • Page 10: Usage Of The Touch Screen

    Attendance Status Main Menu 1:1Verification Switch Button Note:  Attendance Status include Check-In, Check-Out, Break-In, Break-Out, Overtime-In, and Overtime-Out.  You can change the Attendance Status by taping the initial screen where there is no icon. G3 Pro User Manual 3...
  • Page 11: Status Of Icons

    Indicates that the connection to Ethernet has been established. Ethernet Indicates that the Ethernet is disconnected. The connection between device and ADMS server is successful. ADMS Server The connection between device and ADMS server is failed. The communication data of ADMS are transmitting. 4 G3 Pro User Manual...
  • Page 12: Touch Operations

    If timeout or no operations are performed on the interface, the system returns to the main interface without saving registration, user information modification or parameter settings. 1.8.2 Soft Keypad Digital Keypad  Content display area Clearing previous entry Confirming the entry Return key G3 Pro User Manual 5...
  • Page 13: Verification Mode

    The device compares the current palm with users’ palm in the device. Use the proper way to enroll and verify. 1.9.2 Fingerprint Verification 1:N Fingerprint Verification  In 1:N fingerprint verification method, a fingerprint collected by the sensor is verified with all the fingerprints stored in the device. 6 G3 Pro User Manual...
  • Page 14  1.Enter your ID and tap [OK]. 2.Press your fingerprint for verification. 3.Verification succeeds. 4.Verification fails. If you have registered multiple verification modes, the following interface appears after you enter your ID and tap [OK]. G3 Pro User Manual 7...
  • Page 15: Facial Verification

    Note: If the device prompts "No data registered" after the user enters the ID and press [OK], then the user corresponding to this ID does not exist. 1.Enter the user ID into the main interface 2.Compare the faces in the right way. by using the keypad and then press [OK]. 8 G3 Pro User Manual...
  • Page 16: Password Verification

    1.Input the user ID and press [OK]. 2.Input the Password and press [OK]. 3.Verification succeeds. 4.Verification fails. If you have registered multiple verification modes, the following interface appears after you enter your ID and tap [OK]. G3 Pro User Manual 9...
  • Page 17: Card Verification

    The device supports 15 combinations of verification modes, as shown in the following figure. Note: "/" means Or, and "&" means And. 10 G3 Pro User Manual...
  • Page 18 3. Face & password verification succeeds. 4. Face & password verification fails. Note: The combination verification option is available only if corresponding verification modes are selected during user registration. For details, refer section 3.10 Setting the Access Control Rights G3 Pro User Manual 11...
  • Page 19: Main Menu

    Note: After registering or modifying user information or setting parameters, you need to tap Return/Save to make the settings take effect. If timeout or no operations are performed on the interface, the system returns to the main interface without saving registration, user information modification or parameter settings. 12 G3 Pro User Manual...
  • Page 20 A user can access the menu only after successful identity authentication. For device security purposes, it is recommended to register an administrator when the device is used for the first time. For specific operations, refer section 3.3 Setting a User Role. G3 Pro User Manual 13...
  • Page 21: Adding A User

    There are two types of Roles respectively granted to two types of users: the User and Administrator. User: are only granted the rights of facial, fingerprint, or password verification. Administrator: are granted the access to the main menu for various operations apart from having all the privileges granted to User. 14 G3 Pro User Manual...
  • Page 22: Registering A Palm

    2. The Palm registration succeeds. move back and forth to place your Palm within the green frame. 3. The system automatically returns to the If a duplicate Palm is registered, the system New User interface. prompts: "Palm repeated". G3 Pro User Manual 15...
  • Page 23: Registering A Fingerprint

    3.6 Registering a Face 1. Follow the voice and interface prompts to 2. The face registration succeeds. move back and forth to place your eyes within the green frame. 16 G3 Pro User Manual...
  • Page 24: Registering A Badge Number

    Note: If the badge has already been registered, "Error! New User interface. Badge already enrolled" is prompted. 3.8 Registering a Password Tap Password. 1. Enter your password and tap OK. 2. Enter the password again and tap OK. G3 Pro User Manual 17...
  • Page 25: Registering A Photo

    By default, the unlocking permission is granted to newly enrolled users. Tap Access Control Role. 3.10.1 Access Group Access Group: Select the belonged group. By default, a newly enrolled user belong to group one. Tap Access Group. 18 G3 Pro User Manual...
  • Page 26: Verification Mode

    1. The selected duress fingerprint must be a registered fingerprint. 2. If you do not want to use a duress fingerprint, access the same menu during user editing and cancel the duress fingerprint. 3. The system returns to the Access Control interface. G3 Pro User Manual 19...
  • Page 27: Apply Group Time Period

    To save the registered data, tap . If the menu is left unattended within the timeout period, the system returns to the main interface, and the registered information is not saved. 20 G3 Pro User Manual...
  • Page 28: User Management

    Choose a user from the list and tap Edit. The Edit User interface is displayed. Note: The operation of editing a user is the same as that of adding a user except that the user ID cannot be modified in editing a user. G3 Pro User Manual 21...
  • Page 29: Deleting A User

    1. Tap Display Style on user MGt. interface. 2. The default style is single line. 3. The above figure shows all users in the 4. The above figure shows all users in the Multiple Line style. Mixed Line style. 22 G3 Pro User Manual...
  • Page 30: User Role

    During privilege assignment, the main menu is on the left and its sub-menus on the right. You only need to select the features in sub-menus. If no super administrator is registered in the device, the following interface prompt appears after you tap Enable Defined Role. G3 Pro User Manual 23...
  • Page 31: Comm. Settings

    Dynamic Host Configuration Protocol, which is to dynamically allocate IP addresses for DHCP clients via server. If DHCP is enabled, IP cannot be set manually. Display in Status Bar To set whether to display the network icon on the status bar. 24 G3 Pro User Manual...
  • Page 32: Serial Comm. Settings

    Comm Key can be 1~6 digits and ranges between 0~999999. Identity number of the device, which ranges between 1~254. If the communication method is RS232/RS485, Device ID inputting this device ID in the software communication interface is required. G3 Pro User Manual 25...
  • Page 33: Cellular Data Network

    Access Point Name, provided by the operator and not supported in the CDMA network. Dial Number Number of the cellular data network. User Name and To verify whether the user has the privilege to Password use this network. 26 G3 Pro User Manual...
  • Page 34: Details

    2. Tap the password entry text box to enter the 1. When Wi-Fi is enabled, tap the searched password, and tap Connect to Wi-Fi (OK). network. 3. Connecting 4. The connection succeeds, with status displayed on the icon bar. G3 Pro User Manual 27...
  • Page 35: Adding Wi-Fi Network

    IP address of the ADMS server. Server Port Port used by the ADMS server. Method of enabling proxy. To enable proxy, Enable Proxy Server please set the IP address and port number of the proxy server. 28 G3 Pro User Manual...
  • Page 36: Wiegand Setup

    2 to 13 bits, while the 26 bit is the odd parity bit of the 14 to 25 bits. The 2 to 25 bits are the card number. G3 Pro User Manual 29...
  • Page 37 C denotes card number, E denotes even parity bit, O denotes odd parity bit, F denotes device code, M denotes manufacturer code, P denotes parity bit, and S denotes site code. 30 G3 Pro User Manual...
  • Page 38: System Settings

    5. Tap Date Format on the Date Time 6. Tap Daylight Saving Time to choose whether interface to select the date display format. to enable the daylight saving time. G3 Pro User Manual 31...
  • Page 39: Attendance Parameters

    It can be disabled or set to a value ranged from 1 to 99. Confirm Screen The display of the verification information interface after verification. Value ranges from 1 to 9 Delay(s) seconds. 32 G3 Pro User Manual...
  • Page 40: Face Parameters

    Note: Improper adjustment of the Exposure and Quality parameters may severely affect the performance of the FFR terminal. Please adjust the Exposure parameter only under the guidance of the after-sales service personnel from our company. G3 Pro User Manual 33...
  • Page 41: Fingerprint Parameters

    Always Show: to display the fingerprint image on screen both during registration and comparison. None: not to display the fingerprint image in any case. 7.5 Palm Parameters Tap Palm on the System interface. Match Threshold High Medium Medium High 34 G3 Pro User Manual...
  • Page 42: Reset To Factory Settings

    If no USB disk is inserted in, the system gives the following prompt after you tap USB Upgrade on the System interface. Note: If upgrade file is needed, please contact out technical support. Firmware upgrade is not recommenced under normal circumstances. G3 Pro User Manual 35...
  • Page 43: Personalize Settings

    It can be disabled (set to “None or set to 3~999 seconds. This refers to the interval between displaying different slide show photos. It can be Slide Show Interval (s) disabled or set to 3~999 s. 36 G3 Pro User Manual...
  • Page 44: Voice Settings

    8.3.1 Add a Bell Tap Bell Schedules on the Personalize interface. 1. Tap New Bell Schedule. 2. Tap Bell Status to enable the bell status. 3. Set Bell Time. 4. Set Repeat. G3 Pro User Manual 37...
  • Page 45: Edit A Bell

    8.3.3 Delete a Bell On the All Bell Schedules interface, tap a bell item to be deleted. Tap Delete and select [Yes] to delete the bell. The bell is deleted successfully. 38 G3 Pro User Manual...
  • Page 46: Punch States Settings

    Tap Shortcut Key Mappings on the Personalize interface. 1. Tap the shortcut key to be set (For the 2. The shortcut key setting interface is displayed. name of corresponding key, refer section Initial Interface). G3 Pro User Manual 39...
  • Page 47 9. Tap the main interface to show the shortcut menu. Tap the attendance state to make a switch. Tap the function to rapidly access the function settings. (Tap F1 New User to rapidly access this menu.) 40 G3 Pro User Manual...
  • Page 48: Data Mgt

    Note: When deleting the attendance record, attendance photo or blacklist photo, you can select Delete All or Delete by Time Range. When Delete by Time Range is selected, you need to set the time range for data deletion. G3 Pro User Manual 41...
  • Page 49: Data Backup

    4. Make a backup remark. (This step is optional.) 5. Tap Backup Start, and the backup succeeds. When you choose to save data in a USB disk, ensure that the USB disk is properly plugged into the device. 42 G3 Pro User Manual...
  • Page 50: Data Restoration

    3. Select the data content to be restored. restoration. When you choose to save data to a USB disk, ensure that the USB disk is properly plugged into the device and contains corresponding data to be restored. G3 Pro User Manual 43...
  • Page 51: Access Control

    When the state of the door sensor is inconsistent with that of the door sensor type, alarm Door Alarm Delay (s) will be triggered after a time period; this time period is the Door Alarm Delay (the value ranges from 0 to 999 seconds). 44 G3 Pro User Manual...
  • Page 52: Time Schedule Settings

    Valid Time Schedule: 00:00 ~ 23:59 (Whole-day valid) or when the end time is greater than the start time. 1. Invalid Time Schedule: When the end time is smaller than the start time. 2. The default time zone 1 indicates that system is open all day long. G3 Pro User Manual 45...
  • Page 53: Holidays Settings

    Tap Add Holiday on the Holidays interface. Set holiday parameters. The added holidays are displayed in a list. 10.3.2 Edit a Holiday On the Holidays interface, tap to select an item to be modified. Tap [Edit]. Modify holiday parameters. 46 G3 Pro User Manual...
  • Page 54: Delete A Holiday

    A number cannot be modified again after being set. When the holiday is set to be valid, the personnel in a group can open the door only when group time period overlaps with the holiday time period. G3 Pro User Manual 47...
  • Page 55: Edit A Group

    Tap Combined Verification on the Access Control interface. 2. Tap this unlocking combination item. 1. Tap the unlocking combination to be set or tap the search bar and enter an unlocking combination number to find the specific combination. 48 G3 Pro User Manual...
  • Page 56: Duress Options Settings

    When duress alarm is triggered, the device will send out alarm signal after 10 seconds (default); Alarm Delay (s) the alarm delay time can be changed (value ranges from 1 to 999 seconds). G3 Pro User Manual 49...
  • Page 57: Usb Manager

    To download all blacklisted photos (photos taken after failed verifications) from the device into Blacklist Photo USB disk. Work Code To save the work code in the device to a USB disk. Short Message To download the short message set in the device to a USB disk. 50 G3 Pro User Manual...
  • Page 58: Usb Upload

    On the USB Manager interface, tap Download Options. Menu Item Description Encrypt During uploading and downloading, the attendance Attendance data is encrypted. Data Delete ATT After successful downloading, the attendance data on Data the device is deleted. G3 Pro User Manual 51...
  • Page 59: Attendance Search

    OK. Taping OK without entering a user ID searches the attendance records of all employees. 3. The record search succeeds. Tap the record 4. The above figure shows the details of this record. in green to view its details. 52 G3 Pro User Manual...
  • Page 60: Print Settings

    To turn on the Paper Cut function, it is required to connect the device with a printer with paper cutting function, so that the printer will cut papers according to the selected printing information when printing. G3 Pro User Manual 53...
  • Page 61: Short Messages

    4. Set Message type Public: SMS able to be seen by all employees. Personal: SMS aimed at individual only. Draft: Preset SMS, no difference of individual SMS or common SMS. 54 G3 Pro User Manual...
  • Page 62: Message Options

    The content of a personal short message is displayed after successful user authentication. The public short message is -displayed in The personal short message is displayed the lower part of the interface. after successful user authentication. G3 Pro User Manual 55...
  • Page 63: Work Code

    Label: The meaning of the work code. Editing an ID Select ID. Press the numeric keys to assign a number between 1~99999999. 2. Editing a name Select Name. Press * to select an input method and enter a name. 56 G3 Pro User Manual...
  • Page 64: All Work Codes List

    Edit or delete a work code. 15.3 Work Code Options To set whether the work code must be entered and whether the entered work code must exist during authentication. Select Work Code Options. Press ON/OFF to turn on or off. G3 Pro User Manual 57...
  • Page 65: Autotest

    To test the Real-Time Clock. The device tests whether the clock works properly and accurately by Test Clock RTC checking the stopwatch. Touch the screen to start counting time, and press it again to stop counting, to see if the stopwatch counts time accurately. 58 G3 Pro User Manual...
  • Page 66: System Information

    1. On the System Info interface, tap an Page Down to view other information. information item to be browsed. 3. View the device information, and press Page 4. View the device firmware information. Down to view other information. G3 Pro User Manual 59...
  • Page 67: Appendix 1 Printing Function

    Settings ★ Note: 1. The baud rate of the device and printer (hyper terminal) should be consistent. 2. If the default printing format is not satisfactory, you may contact our company to customize other formats. 60 G3 Pro User Manual...
  • Page 68: Appendix 2 Statement On The Right To Privacy

    Appendix 2 Statement on the Right to Privacy Dear Customers: Thank you for choosing this hybrid biometric recognition product, which was designed and manufactured by ZKTeco. As a world-renowned provider of core biometric recognition technologies, we are constantly developing and researching new products, and strive to follow the privacy laws of each country in which our products are sold.
  • Page 69: Appendix 3 Eco-Friendly Operation

    Note: 80% of this product’s components are manufactured using non-toxic and eco-friendly materials. The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. 62 G3 Pro User Manual...
  • Page 70 ZKTeco Industrial Park, No.26, 188 Industrial Road, Tangxia Town, Dongguan, China Tel: +86 769-82109991 Fax: +86 755-89602394 www.zkteco.com Copyright©2020 ZKTECO CO., LTD. All rights reserved. G3 Pro User Manual 63...

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