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Summary of Contents for Guardian Telecom HDE-VoIP Series
- Page 1 Heavy Duty Emergency VoIP Telephones HDE-VoIP Series Installation and Operation HDE11-VoIP HDE1100-VoIP HDE12-VoIP HDE1200-VoIP P007310 Rev. D 190116 1/18/2019 11:36 AM Ph: 403.258.3100 \ email:info@guardiantelecom.com \ www.guardiantelecom.com...
- Page 2 COPYRIGHT NOTICE: © 2019, Guardian Telecom, ALL RIGHTS RESERVED. This manual and the related materials are the copyrighted property of Guardian Telecom No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of Guardian Telecom.
- Page 3 Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
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Page 4: Table Of Contents
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Table of Contents Package Contents ...................... 5 Models ........................5 Accessories ........................ 5 Updating Your VoIP Product ..................5 Product Overview ....................... 6 Typical System Installation ..................6 Features ........................7 Installing the HDE-11/1100-VoIP Telephones ............10 Installing the HDE-12/1200-VoIP Telephones ............ -
Page 5: Package Contents
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Tables Table 1 - Connector Functions ..................17 Package Contents (1) HDE-VoIP Telephone (1) Driver bit for vandal resistant screws (1) Mounting template for HDE-12-VoIP and HDE-1200-VoIP Note: Installation and Operation Manual, Setup and Configuration Manual, Guardian Discovery Utility, Interoperability Guide, VoIP Technical Support, Firmware and Autoprovisioning template are all available at www.guardiantelecom.com. -
Page 6: Product Overview
HDE-VoIP Series Heavy Duty Emergency Telephones The HDE-VoIP Series telephones are intended for use in public areas where direct assistance or hands-free communication is required; they provide a hands-free, two-way link to assistance. A call may be initiated from the telephone or from the monitoring station. -
Page 7: Features
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Features • • Enclosure Network adjustable speaker volume and microphone sensitivity sets default levels. User adjustable volume -16 Gauge steel, zinc dichromate plated and control on Handset. powder coated • PoE 802.3af enabled (Powered-over-Ethernet) or... -
Page 8: Figure 2 - Wiring
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Figure 2 - Wiring Page 8... -
Page 9: Figure 3 - Hde-11-Voip & Hde-1100-Voip Features
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones HDE 11-VoIP HDE 1100-VoIP Figure 3 - HDE-11-VoIP & HDE-1100-VoIP Features Figure 4 - HDE-11-VoIP & HDE-1100-VoIP Dimensions Page 9... -
Page 10: Installing The Hde-11/1100-Voip Telephones
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Installing the HDE-11/1100-VoIP Telephones Follow all appropriate electrical codes and use only approved electrical fittings for the installation. To Avoid The Danger Of An Accidental Shock or Circuit Damage If using an auxiliary power supply ensure that it is unplugged during installation. -
Page 11: Figure 5 - Hde-11-Voip & Hde-1100-Voip Mounting
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Figure 5 - HDE-11-VoIP & HDE-1100-VoIP Mounting Page 11... -
Page 12: Figure 6 - Hde-12-Voip & Hde-1200-Voip Features
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Figure 6 - HDE-12-VoIP & HDE-1200-VoIP Features Figure 7 - HDE-12-VoIP & HDE-1200-VoIP Dimensions Page 12... -
Page 13: Installing The Hde-12/1200-Voip Telephones
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Installing the HDE-12/1200-VoIP Telephones Follow all appropriate electrical codes and use only approved electrical fittings for the installation. To Avoid The Danger Of An Accidental Shock or Circuit Damage If using an auxiliary power supply ensure that it is unplugged during installation. -
Page 14: Figure 8 - Hde-12-Voip & Hde-1200-Voip Mounting
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Figure 8 - HDE-12-VoIP & HDE-1200-VoIP Mounting Page 14... -
Page 15: Supported Protocols
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 10. Supported Protocols The HDE-VoIP Telephone with Keypad supports: ● SIP (Session Initiation Protocol) ● HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of HDE-VoIP Telephone with Keypad operations. -
Page 16: Connecting A Device To The Auxiliary Relay
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 12.2. Connecting a Device to the Auxiliary Relay See: Figure 9 - Terminal The HDE-VoIP Telephone incorporates one on-board relay located on the PCBA, which Block Connections enables users to control a low current external relay or device. An external relay could control a ringer, strobe light, door lock or any other apparatus. -
Page 17: Identifying The Connector Locations And Functions
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 12.3. Identifying the Connector Locations and Functions See Figure 10 and Table 1 to identify the connector locations and functions. Figure 10 - Connector Locations Connector Function PoE Network Connection (RJ-45) Hands free Microphone Interface/LED Interface... -
Page 18: Network Connectivity, And Data Rate
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 12.4. Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: • The square, green Link light above the Ethernet port indicates that the network connection has been established (see Figure 11). -
Page 19: Reset Switch
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 12.5. RESET Switch When the Telephone is operational and linked to the network use the Reset Test Function Management (RESET) switch (Figure 12), on the Telephone board to announce the Telephone’s IP Address, and test that the audio is working (see Section 12.5.1). -
Page 20: Operation
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 13. Operation HDE-11-VoIP & HDE-12-VoIP EMERGENCY TELEPHONES Press the EMERGENCY button. The pre-programmed telephone number automatically dials. If the unit is equipped with an external signaling device, it will also activate. The LED will indicate when a connection has been made. A conversation can now take place. -
Page 21: Specifications
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 14. Specifications Electrical Performance >85 dB PEAKER UTPUT Category 10/100 MBPS THERNET SIP RFC 3261 C ROTOCOL OMPATIBLE OWER NPUT 802.3AF C ETHOD OMPLIANT WITCH OR OWER NJECTOR 24VDC @ 1A P... -
Page 22: Field Repairs
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 15. Field Repairs Field repairs may only be carried out by qualified technicians using OEM parts. Substitution of See: 12 Replacement parts voids warranty and may pose a hazard to users of the equipment. -
Page 23: Replacement Parts
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 16. Replacement Parts Part No. Description P004585 LED - Green Water Tight Panel Mount P005682 Screw - #10-32 X 3/8" Torx Tamper Resistant P005706 Bit - For Tamper Resistant Screws P005952 Faceplate - HDE11-VoIP... -
Page 24: Warranty
Installation and Operation HDE-VoIP Series Telephones 17. Warranty Guardian Telecom warrants your product to be free of defects in material and workmanship for a period of three years. Guardian Telecom will repair or replace any defective unit that is under warranty. -
Page 25: Guardian Product Return
When a product has been installed following user manual instructions and the unit fails to operate, the user must contact Guardian Telecom to obtain authorization to return the product. This can be done by completing an RMA form online at https://www.guardiantelecom.com/support/rma/, or by calling the service telephone... -
Page 26: Cleaning Tips For Guardian Telephones
Guardian Telecom Installation and Operation HDE-VoIP Series Telephones 23. Cleaning Tips for Guardian Telephones Guardian Telephones may occasionally need to be cleaned to maintain appearance. Generally, wiping the surface with a clean, water dampened cloth will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution may be used. - Page 27 Guardian Telecom Installation and Operation HDE-VoIP Series Telephones Notes: Model No. Part No. Serial No. Date of Purchase Page 27...
- Page 28 Guardian Telecom, A Division of Circa Enterprises Inc. Toll-free 1-800-363-8010 Phone (403) 258-3100 Fax. (403) 253-4967 www.guardiantelecom.com E-mail: sales@guardiantelecom.com (Click to open message box) Tough. Trusted. True. © Guardian Telecom 2019...
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