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Neocean IX1000 Network Storage System Installation Manual describes hardware features, device installation, cable installation, system startup, and troubleshooting for the Neocean IX1000 network storage system (IX1000). Before installing the components of the IX1000, read this manual carefully so as to avoid possible equipment damage or personal injury.
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Convention Description Window names, menu items, data table and field names are inside square brackets. For example, pop up the [New User] window. Multi-level menus are separated by forward slashes. For example, [File/Create/Folder]. II. Symbols Convention Description Means reader be extremely careful. Improper operation Warning may cause bodily injury.
Chapter 1 Product Overview 1.1 Introduction Neocean IX1000 (hereinafter referred to as IX1000) is a brand new storage product released by Hangzhou H3C Technology Co., Ltd. (hereinafter referred to as H3C). As a key component of H3C’s Neocean auto-sensing network storage framework, it is powerful, reliable, and easy to manage, and delivers superior performance.
Rated voltage range: 100 VAC to 127 VAC or 200 VAC to 240 VAC; 50 Hz or 60 Hz Max output power: 700 W Note: If you need a UPS, contact a H3C salesperson. 1.2.3 Heat Dissipation System For IX1000, air comes in from the front of the chassis and gets out from the rear. The fan is located between the disks and the main board.
Installation Manual Neocean IX1000 Network Storage System Chapter 1 Product Overview 1.2.4 LEDs I. Disk LEDs An IX1000 provides two LEDs for each disk on its front panel: a disk power/positioning/Active LED and a disk fault/array state LED. Table 1-1 describes the states of each LED.
Installation Manual Neocean IX1000 Network Storage System Chapter 1 Product Overview Meaning LINK: OFF means no link is present, and ON means a link is present. Fast Ethernet port LED ACT: OFF means no data is being received/sent through the port, and blinking means data is being received/sent through the port.
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Installation Manual Neocean IX1000 Network Storage System Chapter 1 Product Overview Item Description Operating system Microsoft Windows and Linux supported Physical dimensions (H 130.5 × 430 × 715 mm (5.1 × 16.9 × 28.1 in.), with the × W × D)
Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation Chapter 2 Installation Preparation 2.1 Safety Recommendations To avoid possible bodily injury and device impairment, read the following safety recommendations carefully before installing your IX1000. In actual installation, you need to take safety measures including but not limited to the safety recommendations listed in this section.
Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation Keep the chassis away from moist areas and never allow any liquid to get into the chassis. 2.1.3 Safety Recommendations for ESD Prevention To prevent possible damage to your storage appliance caused by electrostatic...
Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation 2.2 Examining Installation Site IX1000 can be used indoors only. To ensure that the device works normally and to prolong its service life, the following requirements should be met in terms of installation environment.
Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation Long-lasting high humidity in the equipment room leads to poor insulation or even electricity leakage of insulating materials. In a high-humidity environment, mechanical performance deterioration, rust and corrosion of some metal parts are more likely to occur.
Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation 2.2.4 Electromagnetic Susceptibility Any possible interference source, from outside or inside the system, affects IX1000 in conduction patterns, including capacitive coupling, inductive coupling, electromagnetic radiation, common impedance (including the grounding system) coupling or conducting wires (power cables, signaling cables, transmission lines, and so on).
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Installation Manual Neocean IX1000 Network Storage System Chapter 2 Installation Preparation Caution: An IX1000 comes with a set of ESD-preventive wrist strap. You need to prepare other installation tools.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Chapter 3 Installing an IX1000 3.1 Installation Flow Figure 3-1 Flow of installing an IX1000 3.2 Verification Before Installation Before the installation of an IX1000, make sure that you have read Chapter 2 “Installation...
3-2) on the chassis cover of an IX1000 without permission. If you want to open the chassis, you should contact the local agent of H3C for permission. Otherwise, H3C shall not be held liable for any consequence caused thereby. Figure 3-2 Dismantlement-preventive seal 3.3 Installing Device Components...
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-3 Flow of installing IX1000 components 3.3.2 Installing a Power Module In the 1+1 standard configuration mode, the power module of an IX1000 is installed in the chassis before delivery; there is no need to install it on site.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-6 Clench the power cable with the U-shaped clasp 3.3.4 Installing Mounting Brackets I. Verification before installation: The chassis mounting brackets are in the accessory package of the product. Each device comes with two mounting brackets, each of which can be used either on the left or on the right.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Note: To remove the mounting brackets, remove the screws. 3.3.5 Verifying Installation After installing the IX1000 components, verify the installation against the items listed in Table 3-1. All the items should be in normal state.
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 As shown in Figure 3-8, put the left tray-mounted slide rail (pay attention to the sides) between the front and rear mount angles of the rack, and align the screw holes on the slide rail with the holes on the mount angles.
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-10 Install tray-mounted slide rail (2) Install the right tray-mounted slide rail in the rack with the same method as the left side. Keep the two sides at the same horizontal level, as shown in Figure 3-11.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-12 Installation using tray-mounted slide rails 3.5 Installing an IX1000 on a Workbench If there is no standard 19-inch rack, you can install an IX1000 on a clean workbench.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 3.6 Installing Disks 3.6.1 Disk Bays Each IX1000 device provides 16 bays for installing disks. They are numbered from the top down and from left to right for easy identification of the disks, as shown in Figure 3-13.
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 (1) Clip (2) Disk handle Figure 3-15 Handle of a disk (opened) Hold the disk (not the handle only) with your hand, align it to the corresponding disk bay in the IX1000 chassis, insert it and push it steadily inwards, as shown in Figure 3-16.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-17 Close the handle of a disk Repeat steps above to install the remaining disks. 3.6.4 Installation Verification After installing all the disks, verify the installation according to the item listed in Table 3-2.
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 The power input end of an IX1000 is connected with a noise filter, of which the central ground is directly connected to the chassis, forming the chassis ground (known as PGND).
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 If there is no grounding strip but earth is available near the installation location and it is allowed to bury a grounding body, hammer an angle iron/steel pipe with a minimum length of 0.5 m (1.64 ft) into the earth, as shown in...
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 3.7.2 Connecting the AC Power Cord I. AC power source socket You are recommended to use single-phase three-wire power sockets with a neutral contact or general-purpose PC power sockets, as shown in Figure 3-21.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Step 2: As shown in Figure 3-22, connect one end of the first power cord to the power input on the rear of the chassis, and plug the other end to the AC power outlet (mains);...
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Main label Main label A-end A-end B-end B-end Figure 3-23 Console cable 3.8.2 Connecting the Console Cable I. Connecting the Console terminal to the IX1000 Perform these steps to connect the console cable: Plug the DB-9 female connector of the console cable to the serial port of the PC or terminal on which you are going to configure your IX1000.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 the user's equipment room (the signal cables are routed into the equipment room either from the cabling rack over the chassis or from the under-floor cabling trough). Caution: Do not bundle the cables at the air outlet to prevent fast aging of the cables.
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Use the right type of cable ties to bundle the cables. Never bundle the cables with joined ties. H3C provides cable ties of the following specifications: 100 × 2.5 mm (3.9 × 0.1 in.) and 150 × 3.6 mm (5.9 × 0.1 in);...
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Figure 3-26 Cable bundling example (2) Bundle the cables before bending wherever cable bending cannot be avoided. However, do not bundle cables with cable ties inside the bending area to prevent cable cores from breaking due to excessive stress in the cables.
Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 not contact any heat source, sharp point or sharp edge. Use high temperature cables near a heat source. For a wiring terminal fixed by means of threads, the screw or nut should be...
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Installation Manual Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000 Caution: To prevent possible bodily injury and device impairment caused by improper connections, be sure to turn off the power before verifying the installation. Check that the IX1000 is mounted firmly, no screw is missing, and all screws are fastened firmly.
Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Chapter 4 Initial Configuration and System Startup Information 4.1 Initial Configuration 4.1.1 Setting Up the Environment An IX1000 has five Ethernet ports, namely, one fast Ethernet (FE) port and four Gigabit Ethernet ports (GE1 to GE4).
Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Note: Figure 4-1 is only a network diagram. In practice, you can connect the client PC and the IX1000 through an Ethernet cable or through a switch.
No manual intervention is required during the system startup. Modification to the startup information by unauthorized personnel will lead to unpredictable consequences. H3C shall not be held liable for any consequence caused thereby. 4.2.1 Setting Up the Environment As shown in...
Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Note: Figure 4-2 is only a network diagram. In practice, you can connect the client PC and the IX1000 with an Ethernet cable or through a switching device.
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Click <OK> and set the parameters shown in Figure 4-5 as follows: Bits per second: 115200 Data bits: 8 Parity: None Stop bits: 1 Flow control: None Figure 4-5 Serial port properties Click <OK>.
Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Figure 4-7 Terminal emulation settings in the [com_1 Properties] window After configuring the terminal parameters, open HyperTerminal and use a serial port cable to connect COM1 of the client PC to serial port 1 of the IX1000.
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Modification to the startup information by nonprofessional personnel will lead to unpredictable consequences. H3C shall not be held liable for any consequence caused thereby. BIOS boot information After the system starts up, HyperTerminal on the client PC displays the following...
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Figure 4-9 Memory size and BIOS version information Figure 4-9, the red ellipse indicates the memory size, and the red rectangle indicates the BIOS version information (where “IX1000” represents the storage appliance and “14”...
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[CMOS Setup] window, as shown in Figure 4-13. Do not modify any parameter in the [CMOS Setup] window without permission. Otherwise, the system failure may occur. H3C shall not be held liable for any consequence caused thereby.
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Figure 4-12 Entering CMOS Setup window Figure 4-13 CMOS Setup window Boot device selection menu 4-10...
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information Warning: Figure 4-9, press the key <F3>. The window shown in Figure 4-14 appears. The words in the red ellipse indicate that the boot device selection menu will appear. The...
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information GRUB startup The GRUB guides the startup of the application. The following information appears: GRUB loading Stage1.51 GRUB loading, please waiting... Press any key to continue.
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Installation Manual Neocean IX1000 Network Storage System Chapter 4 Initial Configuration and System Startup Information The terminal screen gives the following information: h3c-1 login: This indicates that the system startup process is complete and you can configure and manage the system through the NeoStor console.
Installation Manual Neocean IX1000 Network Storage System Chapter 5 Troubleshooting an IX1000 Chapter 5 Troubleshooting an IX1000 IX1000 has undergone all-round, strict tests before delivery. Nevertheless, faults may occur to IX1000 because of incorrect installation. This chapter describes how to troubleshoot the device.
The power supply meets the requirement of the IX1000. The power module is in position. If no error is found, the power module may be faulty. In this case, contact H3C technical support to replace the power module. 5.2.2 Replacing a Power Module Caution: IX1000 supports the in-service insertion and removal of power modules.
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Installation Manual Neocean IX1000 Network Storage System Chapter 5 Troubleshooting an IX1000 (1) Ring handle (2) Locking spring clip (3) Arrow 1 (4) Arrow 2 Figure 5-1 Removing the power module Caution: Because the power module of an IX1000 is heavy, hold the bottom with one hand while pulling slowly the power module with the other hand out of the chassis.
Installation Manual Neocean IX1000 Network Storage System Chapter 5 Troubleshooting an IX1000 Caution: Insert the power module steadily. Pay attention to the insertion direction of the power module to avoid inserting it incorrectly. To avoid damaging or bending the power terminals, if the power is not well aligned, pull the power module back and insert it again.
Installation Manual Neocean IX1000 Network Storage System Chapter 5 Troubleshooting an IX1000 If any disk is faulty, contact H3C technical support personnel to replace it. 5.3.2 Replacing a Disk Caution: Disks of an IX1000 are hot-swappable. I. Removing a disk With reference to 3.6 "Installing...
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Installation Manual Neocean IX1000 Network Storage System Chapter 5 Troubleshooting an IX1000 Table 5-3 Troubleshoot disk slots Symptom Measure The disk power/positioning/Active LED Remove and re-insert the disk. If the (green) is OFF, and the disk cannot be disk power/positioning/Active LED is still identified by the system.
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Installation Manual Neocean IX1000 Network Storage System Table of Contents Table of Contents Appendix A Engineering Labels for Cables ................A-1 A.1 Label Material ........................A-1 A.2 Type and Shape ........................A-1 A.2.1 Labels for Signal Cables..................A-1 A.2.2 Labels for Power Cables..................A-2 A.3 Filling in Labels........................A-3 A.3.1 Oil-based marker ....................A-3...
Installation Manual Neocean IX1000 Network Storage System Appendix A Engineering Labels for Cables Appendix A Engineering Labels for Cables An engineering label is an identifier used for installation and maintenance. Engineering labels ensure the correct, orderly connection of cables and facilitate maintenance.
Installation Manual Neocean IX1000 Network Storage System Appendix A Engineering Labels for Cables 84.0 84.0 11.0 11.0 10.0 10.0 11.0 11.0 37.0 37.0 (1) Dividing line (2) Cut dotted line Label for a signal cable Figure A-1 The dividing lines on the label are used to specify the position information of a cable more clearly.
Installation Manual Neocean IX1000 Network Storage System Appendix A Engineering Labels for Cables A.3 Filling in Labels Use an oil-based marker to hand-write on the labels. A.3.1 Oil-based marker For the legibility, attraction and durability of the writings, you are recommended to use a black oil-based marker (excluding ball pen) to hand-write labels.
Installation Manual Neocean IX1000 Network Storage System Appendix A Engineering Labels for Cables Direction of writing contents on labels Figure A-3 A.4 Affixing Labels After printing or writing labels, peel them off the base sheet and affix them to cables.
Installation Manual Neocean IX1000 Network Storage System Appendix A Engineering Labels for Cables II. Folding the narrow area Fold the narrow area of the label to the right around the cable and affix it to the cable. Make sure that the sticking side is on the center plane of the cable. For the shape, see “2- Shape after the narrow area of the label is folded"...
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