Maxi-matic Elite Cuisine EHB-1000X Instruction Manual

1 YEAR LIMITED WARRANTY*:
Your small kitchen appliance is warranted to the original consumer purchaser to be free from any manufacturing
defects under normal use and conditions for one (1) year from the date of purchase, except as noted. During that
period, if you need to exchange the unit, please return the item with your sales receipt to the store where you
purchased it. If you are no longer within the store's return policy period, please read the following for warranty details:
Hand Blender
WARRANTY IS ONLY VALID WITH A DATED SALES RECEIPT.
To guarantee repair or replacement without charge, a dated sales receipt showing purchase within the limited warranty
period* must accompany the appliance. Without a sales receipt, warranty will be estimated according to the appliance's
manufactured date. A comparable appliance should arrive within 2-3 weeks. However, in case an appliance is not
covered by warranty, correspondence offering alternatives will be mailed to you.
During the one-year warranty period, we will either repair or replace this product with either a new or remanufactured
product, at our discretion. If the product is no longer available, a similar product will be sent that is of equal or greater
value to replace the defective product. (See the "Returns" section below). The repaired or replacement product will be
in warranty for the remaining balance of the one-year warranty period and an additional one-month period.
This limited warranty covers appliances purchased and used within the U.S.A. plus the District of Columbia
and does NOT cover:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly of
product, or Acts of God, such as fire, flood, hurricanes and tornadoes.
- Damages caused in shipping.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or
voltage.
- Damages of parts that are not electrical; including but not limited to the following: cracked or broken plastic or glass,
cutters/strainers, cutting blades, etc.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
- Consumer's remorse is not an acceptable reason to return a product to our Service Center.
*The consumer is responsible for any delivery charges for all replacement units provided for exchange under the
warranty.
RETURNS: To return a defective product, please contact customer service to obtain an RA # (Return Authorization
Number). We will not accept any returns of merchandise without an applicable RA #.
For your protection, always carefully package the product for shipment and insure it with the carrier as we cannot
assume responsibility for lost or damaged returns. Be sure to enclose the following items with your return: any
accessories related to the problem, your full address and daytime phone number, a note describing the problem, a
copy of the dated sales receipt or other proof of purchase and a valid RA#.
C.O.D shipments cannot be accepted.
Maxi-Matic, USA expressly disclaims all responsibility for consequential damages or incidental losses caused by the
use of this appliance. Some states or provinces do not allow this exclusion
or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty
gives you specific legal rights, and you may also have other legal rights
which vary from state to state, or province to province.
*One Year Limited Warranty valid only within the U.S.A. plus the District of Columbia, excluding Puerto Rico and
the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage which is in violation
Model EHB-1000X
of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
**Any instruction or policy included in this manual may be subject to change at any time .
Model EHB-1000X Hand Blender
®
Distributed by: MAXI-MATIC , USA
18401 E. Arenth Ave. Building B. City of Industry, CA 91748
Instruction Manual
Customer Service Department: (626) 912-9877 Ext. 120 MON-FRI 10am-5pm PST
Email: info@maxi-matic.com Website: www.maxi-matic.com