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Itho Daalderop
A+++
WPU 5G
User manual

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Summary of Contents for Itho Daalderop WPU 5G Series

  • Page 1 Itho Daalderop A+++ WPU 5G User manual...
  • Page 2 Translation of the original document.
  • Page 3 Itho Daalderop cannot be held responsible for costs, ä Danger! damage or personal injury if the product is not used in accordance with the instructions given in the manual.
  • Page 4: Table Of Contents

    Contents Safety and other regulations 9.3. Fill with water 9.4. Replace air filter 1.1. Safety 9.5. Air quality 9.6. Communication Product information 9.7. Sensor error 2.1. Application 10. Faults 2.2. The WPU heat pump - How does it work? 10.1. Error messages 2.3.
  • Page 5: Safety And Other Regulations

    1. Safety and other regulations 1.1. Safety Cleaning and maintenance by ● the user may not be done by The installation, ● children or people with commissioning, inspection, physical, sensory or mental maintenance and repair of this disabilities or a lack of product and/or system may experience/knowledge without only be carried out by a...
  • Page 6 Use in other environments in Take the following steps before ● consultation with the product carrying out work on an open and/or system manufacturer. appliance: The safety instructions must Switch the power off. ● be followed in order to prevent Make sure that the power physical injury and/or damage cannot be switched back on...
  • Page 8: Product Information

    District heating Suitable for: WPU 5G co ● The WPU heat pump system of Itho Daalderop consists of the following parts: District heating uses residual heat of an industrial Source system company, such as a power plant or a waste incineration Heat pump plant, for the central heating of water.
  • Page 9 Due to the The WPV storage vessels of Itho Daalderop were temperature difference, the heat of the gaseous especially designed fro the WPU heat pump, whereby the refrigerant will be released to the central heating power and temperature are harmonised.
  • Page 10: Spider Wp Climate Thermostat

    2.4. Zone control The Spider WP climate thermostat is a thermostat that Itho Daalderop Autotemp Spider is an optional zone controls the temperature of the room in which it is fitted. control that allows you to control the temperature in The thermostat is suitable for controlling the WPU heat multiple rooms, independently from each other.
  • Page 11: Application In New-Build Houses

    2.5. Application in new-build houses 2.6. Recycling Each new-build house contains a large amount of This product was manufactured using sustainable moisture, on average about 4,000 litres. This moisture materials. It should be disposed of in a responsible comes from wet construction materials, such as manner at the end of its life cycle.
  • Page 12: Operation

    3. Operation 3.1. Activation thermostat During normal operation, the thermostat is in a standby mode. This means that the screen is turned off. The thermostat is activated by pressing the Itho Daalderop LOGO, after which it displays the active operation status. After operation, the thermostat returns to standby mode after 20 seconds.
  • Page 13: Status

    3.3. Status STATUS Symbol Description Manual operation Indicates that the thermostat operates without time programme. Battery Indicates that the battery capacity is low. Time/Date Requesting and setting the current time and date. Tap water start Setting the time at which the full hot water storage is heated every day. 3.4.
  • Page 14: Temperature

    3.5. Temperature TEMPERATURE Symbol Description Temperature Visible when the heat pump is connected. To be used as menu button or option button during wireless pairing. Room temperature The 'large' white numbers reflect the current room temperature. Error code An error code is displayed by way of the first two digits. Desired temperature The 'small' grey numbers reflect the desired temperature.
  • Page 15: Service

    3.6. Service SERVICE NOTIFICATIONS Symbol Description Home Only visible as selection button during wireless pairing of the gateway. Indoor climate Good The indoor air quality is good. Indoor climate Reasonable The indoor climate is reasonable. Indoor climate Poor The indoor climate is poor. Service Indicates that a connected device is in an error state.
  • Page 16: Time/Date

    4. Time/date 4.1. Request time/date By again pressing the TIME/DATE button, the year is displayed. Time/Date When the heat pump is connected to monitoring, the ● current time and date are automatically set by the thermostat. When the heat pump is not connected to monitoring, ●...
  • Page 17: Setting Time/Date

    4.2. Setting time/date Day. The day can be set by briefly pressing the INCREASE REDUCE button. Time/date Confirm the setting by pressing the LOGO. The thermostat moves to the next setting. Increase Decrease Example day (27). The set-up is done as follows: Hours.
  • Page 18: Temperature

    5. Temperature 5.1. Heating or cooling Temperature Heating active The cooling temperature is adjustable between 20°C and Cooling active 25°C. Heating ä Caution! In a home with a heat pump system, it is recommended to You cannot switch off the COOLING function! maintain a constant temperature.
  • Page 19: Increase/Reduce Temperature

    5.2. Increase/reduce temperature 5.3. Settings heating/cooling Setting the desired temperature once will suffice for a pleasant indoor climate. The heat pump will heat or cool Temperature the home based on the set temperature and the season. The heat pump works at its most economical at a The following (temporary) settings can be selected for the constant temperature.
  • Page 20 5.3.1. Automatic heating/cooling 5.3.3. Stand-by By default, the heat pump system will automatically heat It is possible to turn off the thermostat's temperature or cool based on the temperature you set. After heating, it demand (HEATING or COOLING) indefinitely, for example takes at least 24 hours for the system to cool.
  • Page 21: Hot Water

    6. Hot water 6.1. Tap water comfort 6.2. Setting tap water comfort The tap water comfort is adjusted as follows: Tap water comfort Activate the thermostat. Press the TAP WATER COMFORT button for You can set the tap water heating of the heat pump by approximately 3 seconds until the current setting is using TAP WATER COMFORT function.
  • Page 22: Start Time Heating Tap Water

    6.3. Start time heating tap water Press the TAP WATER COMFORT button . Tap water start Tap water comfort Hold down the TAP WATER START button for about 3 seconds until the start time is shown flashing. The supply of hot water is heated once a day to about 58°C.
  • Page 23: Legionella Prevention

    6.4. Legionella prevention The WPU heat pump is equipped with the automatic LEGIONELLA PREVENTION function. This function ensures that the water in the storage tank is heated once a week to about 62 °C. At this temperature, any bacteria present are killed. ä...
  • Page 24: Ventilation

    LOGO and hold it down (about 5 seconds) until the VENTILATION, TEMPERATURE and HOUSE symbols In order to control your Itho Daalderop ventilation system are displayed on the screen. via the thermostat, you first need to connect the ventilation unit wirelessly (RF) to the thermostat.
  • Page 25 When setting up the wireless connection, a flashing dot will be visible on the screen. Once the pairing is completed successfully, the signal strength of the connection will be displayed on the screen. 1 = poor | 5 = strong. The thermostat will return to operating status.
  • Page 26 7.1.2. Unpairing VENTILATION UNIT from After unpairing, the thermostat will automatically THERMOSTAT return to the operating status. The thermostat is no longer paired with the The thermostat and the ventilation unit are unpaired as ventilation unit. The settings of the ventilation unit follows: are no longer visible on the screen.
  • Page 27: Ventilation System

    7.2. Ventilation system 7.3. Standard ventilation The Itho Daalderop ventilation unit will automatically set the thermostat to the correct type of ventilation system: Low mode Standard ventilation: ● Medium mode High mode The ventilation system consists only of a ventilation The ventilation unit can be switched to three different unit.
  • Page 28: Auto-Ventilation

    7.4. Auto-ventilation Auto-Night ä Auto-ventilation ● Caution! ● Auto-Night The Auto-Night mode is only available with one or more CO sensors. 1) Only available if the connected product supports the functionality. During the Auto-Night mode, the capacity during low Always use the Auto-ventilation mode when the mode is increased, so that you are assured of an optimal ventilation system is extended with one or more sensors climate during sleep.
  • Page 29: Timer

    7.5. Timer Manually enable mode 1, 2, or 3 It is possible to manually opt for mode 1, 2 or 3 during Standard ventilation on page 27 ). Timer, position 1 auto-ventilation (see 10 minutes high position Activate the thermostat. Choose the ventilation mode by pressing the button 1, Timer, position 2 briefly.
  • Page 30: The Most Frequent Complaints

    8. The most frequent complaints The following is an overview of the most common complaints known to Itho Daalderop. For each of these complaints there are a number of possible causes with a solution given in each case, however, further research may be needed to resolve a complaint.
  • Page 31 It's too cold in the living room. Cause Solution The desired temperature is set too low on the Increase the desired temperature. ● thermostat. The thermostat is placed in a sunny and/or warm Move the thermostat to a better position. ●...
  • Page 32 It's too cold in another room with its own thermostat. Cause Solution The desired temperature is set too low on the Increase the desired temperature. ● thermostat. The thermostat is placed in a sunny and/or warm Move the thermostat to a better position. ●...
  • Page 33 There's no hot water. Cause Solution The tap water heating is set to ECO and the daily Use the BOOST setting to heat up the water once. ● supply of hot water has been consumed. If this happens often, change the tap water ●...
  • Page 34: Notifications

    9. Notifications 9.1. Tap water 9.2. Battery Battery Tap water disabled The battery symbol appears when the thermostat is Tap water enabled activated and battery capacity is reduced to 10% or less. Go to Replacing thermostat batteries on page 43 to fit Heating tap water new batteries.
  • Page 35: Replace Air Filter

    9.4. Replace air filter 9.5. Air quality Indoor Climate Good Replace filter Indoor Climate Reasonable Service Indoor climate Poor If the ventilation unit is equipped with a filter, the notification Replace filteron the thermostat will appear when this filter is polluted ä...
  • Page 36: Communication

    9.6. Communication Temperature Ventilation If there are problems with communication between your thermostat and a connected device, the following notifications may appear: Notification Cause Solution TEMPERATURE button Communication with the heat Check the device in question and fix ● flashes. pump has been interrupted.
  • Page 37: Error Messages

    10. Faults 10.1. Error messages 10.2. Temperature error Service Temperature If a connected device or appliance has a malfunction, this Error code is shown on the screen via the flashing SERVICE button. The service notification is shown flashing after the Service thermostat is activated.
  • Page 38: Ventilation Error

    10.3. Ventilation error Ventilation Error code Service By pressing the SERVICE button, the ventilation symbol and an error code appear on the screen. This error code allows you to determine the cause of the error. The thermostat may be paired with an existing Itho Daalderop ventilation unit, which does not support this functionality.
  • Page 39: Error Tables

    A3 | AUTO TEMP SPIDER Errors in the Autotemp Spider Itho Daalderop zone control are displayed on the main thermostat and begin with the device code A3. An overview of A3 error codes can be found in the manual of the Autotemp Spider Controller.
  • Page 40 A1 | HEAT PUMP Code Cause Solution A1 1 Temperature sensor T1 (Outside); Contact your installer or service organisation. Temperature is outside the normal operational area or the sensor has been interrupted or short-circuited. A1 2 Temperature sensor T3 (Boiler Low); Contact your installer or service organisation.
  • Page 41 A1 | HEAT PUMP Code Cause Solution A1 21 The compressor starting current is too high. Contact your installer or service organisation. The compressor temperature protection setting is not Contact your installer or service organisation. functioning properly or is faulty. A1 22 The phase order in the power socket is not clockwise on Contact your installer or service organisation.
  • Page 42: Service And Maintenance

    11. Service and maintenance 11.1. Inspection and/or maintenance ä Caution! Always use original Itho Daalderop parts when performing replacements or repairs. This ensures the safety and correct operation of your product and any warranty claim. Note Poor maintenance of the appliance can lead to higher energy consumption, shorter life and unsafe operation.
  • Page 43: Replacing Thermostat Batteries

    11.2. Replacing thermostat batteries Place the thermostat back on the wall mounting. ä Caution! The use of rechargeable batteries is not permitted. The batteries are replaced as follows: Remove the thermostat from the wall mounting. Check and restore the lost settings. Remove the two batteries from the battery holder.
  • Page 44: Thermostat Factory Settings

    11.3. Thermostat Factory Settings ä Caution! It may be necessary to reset the thermostat to restore The TAP WATER COMFORT button is not visible to factory settings. prevent accidental resetting. The thermostat settings erased by the reset are: the temperature setting ; ●...
  • Page 45: Warranty

    12. Warranty All Itho Daalderop products are covered by a standard two-year factory warranty. During this period, the product or product component will be repaired or replaced free of charge. The warranty conditions include provisions and exclusions. For the full warranty conditions and/or supplementary warranty terms or conditions, see the relevant product page on our website.
  • Page 46: Declarations

    13. Declarations EC Declaration of Conformity Itho Daalderop Group BV PO Box 7 4000 AA Tiel The Netherlands Declares that the product Combi heat pump - WPU 5G 25 c / co / i / kc Combi heat pump - WPU 5G 35 c / co / i / kc...
  • Page 47 Directive 2014/53/EU EN 55014-1:2017 ● on the harmonisation of the laws of the Member States relating to the EN 55014-2:2015 ● making available on the market of radio equipment and repealing EN 60335-1:2012 +AC11:2014 ● Directive 1999/5/EC +A11:2014 +A13:2017 EN 60335-2-40:2003 +A11:2004 ●...
  • Page 48 EC Declaration of Conformity Itho Daalderop Group BV PO Box 7 4000 AA Tiel The Netherlands Declares that the product Thermostat - Spider Base climate thermostat Thermostat - Spider WP climate thermostat conforms to the requirements of: Directives Harmonised European standards...
  • Page 50 The Netherlands Belgium Itho Daalderop Itho Daalderop Belgium BVBA Admiraal de Ruyterstraat 2 Brusselsesteenweg 498 3115 HB Schiedam 1731 Zellik E-mail: idsupport@ithodaalderop.nl T +32 2 207 96 30 Website: www.ithodaalderop.nl E info@ithodaalderop.be Consult your installer if you have any Service requests only: questions.

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