ViewZ VZ-PRO-ST Series User Manual
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ViewZ VZ-PRO-ST Series User Manual

Video wall controller setup & operation
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VZ-PRO-ST
SERIES
VIDEO WALL
CONTROLLER SETUP & OPERATION
USER
MANUAL
Please read this manual thoroughly before use, and keep it handy for future reference.

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Summary of Contents for ViewZ VZ-PRO-ST Series

  • Page 1 VZ-PRO-ST SERIES VIDEO WALL CONTROLLER SETUP & OPERATION USER MANUAL Please read this manual thoroughly before use, and keep it handy for future reference.

  • Page 2: Table Of Contents

    2. Interface ........................................ Setup ..........................................1. Connection between Videowall Controller and Control Software ................2. Synchroize Videowall Monitors with Control Software ....................3. Control Software Operation ................................Trouble Shooting ......................................Warranty ........................................Visit the ViewZ USA website at https://www.viewzusa.com User Manual...

  • Page 3: Safety Instruction

    The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases shall not be placed near the monitor. The VZ-PRO Controller should be installed with enough distance (e.g. 10cm) from the wall for sufficient ventilation. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...

  • Page 4: Mark Indication & Substance

    • If the VZ-PRO Controller does not operate normally – in particular, if there is any unusual sound or smell coming from the VZ-PRO Controller – unplug it immediately and contact an authorized dealer or the service center. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...

  • Page 5: Caution

    Available Temperature & Humidity • Operating Temperature : 32°F ~ 122°F / -30°C ~ 50°C • Operating Humidity : 5 ~ 95% RH User Manual Visit the ViewZ USA website at https://www.viewzusa.com...

  • Page 6: Installation

    Level Phillips Screwdriver Assembly Components - provided Your ViewZ PRO series is shipped with all proper installation hardware and components. If there are parts missing and/or damaged, please stop the installation and contact ViewZ USA at (888)-998-4399. V.1.9. VZ-PRO-ST Controller (Qty 1)
  • Page 7 Network: General TCP/IP network with Gigabit LAN 3. OS Specification - OS: Windows 7 or later Caution The media contents (images & videos) will not be saved into the local videowall controll PC or VZ-PRO-ST Controller. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 8 1. The standard VZ-PRO Controller comes with HDMI input & output cards to accept upto 1080p resolution. Optional 4K HDMI, DVI, SDI, VGA and IP decoder card are available at factory option. Please refer to page 11 for details. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 9 2. Support output port mapping technology. There is no need for one-to-one correspondence between the connection cables between the VZ-PRO Controller and ViewZ videowall monitors. It is only necessary to ensure a valid connection. Port mapping settings are completed in the control software, which greatly simplifies the installation process and shortens the installation time.
  • Page 10 1. Connect a power from the Controller to the AC outlet. 2. Connect all of input source cables to the Controller. 3. Connect all of output cables to the videowall monitors. 4. Turn on the power of Controller. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 11 H.264/MPEG4, IP decoder for 1080p @30 upto 8 ch Available Output Cards (Optional) INTERFACE PORT MAX RESOLUTION / SUPPORTED FRAME RATE VZ-H2K-OUT4 HDMI 1920x1080p@ 30 VZ-H2K-OUT2 HDMI 1920x1080p@ 60 VZ-D2K-OUT4 1920x1080p@ 30 User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 12 Setup WTRemote and IP Setting Software 1. Prepare the Local-Control PC with Window OS • Before installation, ViewZ recommends using a clean PC. If you are using lots of program on the computer (which will be using for Local-Control PC), there might be an issue.
  • Page 13 (like the above picture). Please select that device and login. Caution default IP address of VZ-PRO controller is '192.168.0.100' default Username & Password is 'admin' & empty. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 14 6. You can put the IP address/Subnet Mask/Gateway info and click OK to save/update the info. 7. If connection is failed, you cannot see the listed VZ-PRO Controller. In this case, please check the cable, router setup or network administrator. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 15 C0NTROLLER SETUP Videowall Monitor Setup 2. Synchronize Monitors with Control Software • After login, you can see the below window and click 'Maintenance' tab to setup the number of monitors. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 16 Physical Screen Row : 3 / Col : 4 Logical Scren Row : 1 / Col : 1 Physical Screen Row : 3 / Col : 4 Logical Scren Row : 2 / Col : 2 Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 17 4. On the right window, if every monitor has matched port #, please click 'OK' button to save this setup Caution If cable connection or matching port number (with monitor) is failed, the related function will not work correctly. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...

  • Page 18: Interface

    Also, you can customize the size of input source - position, zoom in, zoom out, or remove on the virtual screen - SCREEN LAYOUT windows. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 19 • Refer other setting at page 37. Caution If there is only one set of monitors & all monitors are installed at 1 location in the field, this screen grouping process is not necessary. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 20 NAVIGATION, click the Group # (which you desired) and drag & drop into the SCREEN LAYOUT area. Then, you can see both Groups at atime These images are the background image. These are not the actual input source image/video. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 21 • Enable/Disable matrix mode is simply operated by clicking the Matrix Model button. • Also, you can still add the current input source from quick menu/video input source. Click Caution This mode requires additonal switch device. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 22 2. Add matrix: this function let the VZ-PRO Controller link with the additional matrix switcher. Then, the matrix switcher can control all input sources. 3. Tree: it will show all input source ports and status. 4. List: it will show all effective input sources. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 23 It means if the source signal input is wrong. This tree panel shows a gray circle If the source signal input is correct, the tree panel will show a green circle . Please see below pictures. Invalid input signal Valid input signal User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 24 5. Set the Frame #, Card # and Portt # After the setup of combining, you will see the icon at the Video Input Source list. If you double-click this icon, you can see the combined source list. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 25 & drop the desired size on the SCREEN LAYOUT area. Then, the window will be popup on SCREEN LAYOUT area. • Adjust the pop-up window (on the SCREEN LAYOUT panel) by drag & drop the selected window. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 26 ( composed of 1 monitor or multiple monitor ), split the single screen into multiple logical windows (screens), and then choose the logical window (screen) to open the input sources. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 27 Choose the input source from the left list, click the arrow and click 'OK' to be applied. You can select the source - one by one. Or you can drag & drop multiple sources at a time. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 28 MAIN NAVIGATION/Window control/Quickly Window, you can setup the number of row and column which you desired. In here, type/select 1 / 1 for row & column. 2. Select the input source Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 29 2. To make up the full screen by using input source, click the right-top corner icon or you can double click this window to fit 1 monitor. Click the enlarge icon on top-right corner User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 30 2. To close all input source window, right-click on the blank area of Right-click the desired window and select 'Clear Screen' Click 'X' icon on the selected window to close the selected window Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 31 Image Attribute, when you need to adjust. To close the image property box, click the close button in the top-right corner of the image property box. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 32 • Change the video input source name in the Base Info/Name column, such as "Computer 1". After changing and click other place, the CMS SW will automatically change & save the modified name, as shown below. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 33 • After click, you can edit the name / font size / font color & typeface at that window. Click this icon to display the name The name will be shown at the top- left corner of selected monitor User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 34 SCREEN LAYOUT area. Regular display with 4 inputs If you type the '50' the Top / Bottom of Picture cut, the selected image will be cut off 50 pixel at top/bottom. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 35 • After you applied the adjustment, the control software will save the adjusted parameters automatically. • Based on the input source type, there is a limitation for this adjustment. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 36 OK to save the plan to the corresponding group, or you can directly click OK to save the plan before adding a new group and move the saved plan to the corresponding plan group. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 37 4. The Switch Modal Time is the interval time between groups 5. If you have a plan to display different group by order, click the icon (in the top-right corner) and load the desired group into the list. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 38 After setup, click 'OK' Click 'Add group' to make the new one. Try to save it again, then you can see the saved Group name on the list Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 39 • If Auto Save button is activated, the control software will automatically retrieve the previous setup when restarting the system. • If you do not need to use this function, please deactivate this function - blue background button means 'Activated' User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 40 Select the plan which you want to be loaded on the monitors. Set the round time (the unit of decimal is second). Click the Round button to start, click again to stop. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...

  • Page 41: Setup

    NAVIGATION, go Maintenance/Decoder button to pop up the decoder setting window 2. Type the IP/Gateway/Subnet Mask & DNS based on your network preference. • After setup of the IP address, click OK to complete the setup User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 42 NAVIGATION, go Main Function/Screen Group and click to check Show image. • Double-click to open the newtwork input source, then the image/video will be synchronized with the SCREEN LAYOUT input-windows. (see the figure below) Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 43 5. Click OK, after necessary groups are added or deleted, to save & exit the window. 6. Exit the IPCAM Group Edit window. Then, click Close to exit from Add IP Camera window. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 44 • The name of the auto-discovered camera will be shown as IP address of the camera. If you want to change the camera name, right-click the camera and select Edit. The Add IP Camera window will pop up and then change the Name, then click Add to finish editing. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 45 6. If you need to add multiple cameras, just change the Name & Information and click the Save button before closing. Caution • The camera should be based on the standard Onvif protocol User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 46 Click 'Start Edit' button to set the background image. Caution • You cannot process any other operation before ending this background editing mode. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 47 • On MAIN NAVIGATION/Main Function, confirm the Back Picture box is checked. • On MAIN NAVIGATION/Main Function, if you uncheck the Back Picture box, then the background image will be hiding. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 48 By using the mouse, drag & drop a rectangle at the SCREEN LAYOUT area - which you want to disply the subtitle. You can select a monitor or multiple monitors to display the subtitle Caution • You cannot process any other operation before ending this subtitle editing mode. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 49 • Click the Import button to open the file interface, then select the saved subtitle file, and click Open to load it. The caption file has 'cap' extension. You can load the saved caption file. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 50 The top-right corner of the subtitle window to delete selected subtitle. • On MAIN NAVIGATION/Subtitle Manage, click Start Edit button and then click icon to delete all subtitles on the screen. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 51 • On Subtitle Editing Mode/Attribute, click the corresponding speed icon in the Roll Speed panel to adjust the subtitle scroll speed, as shown in the figure: Caution • You cannot process any other operation before ending this subtitle editing mode. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 52 The Backdisplay Screen monitors is adjusted by the actual monitor number. • The next step will show how to synchronize between the Backdisplay Screen setup and actual monitors (We will show one Screen Set as an example): Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 53 6. Drag & drop the left output port (labeled as Display Back Screen) to the right window. 7. Click OK to complete the setup. 03 : Port 0 03 : Port 3 03 : Port 1 03 : Port 2 User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 54 6. Then, choose the desired input source from the left tree and drag&drop into the right panel area. And repeat same work for Left or Right Independent Screen. 7. Click OK to complete the setup. Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 55 DATA Serial data format is UTF-8 hex characters. 6.9. Maintenance - Com port Setup • Set the Port and Baud rate as the picture below Parity check: Noparity Databits:8 Stop bit:1 User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 56 Plan 1 : 24 33 31 31 5E Plan 2 : 24 33 31 32 5E Plan 3 : 24 33 31 33 5E Switch Group - Device Response DATA OK or Error Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 57 Replace the video source 359 to Number 1 on the right independent screen $51[3][1][359]^ Replace the video source 259 to Number 2 on the main screen $52[0][2][259]^ Switch the Video Source - Device Response DATA OK or Error User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 58 1. Select the input source name from the QUICK MENU tree 2. Right click & choose Image Attribute 3. Then, the Image Attribute information window will popup on the right 4. Edit the source information as you want Visit the ViewZ USA website at https://www.viewzusa.com User Manual...
  • Page 59 6.12. Maintenance - Advanced Setting • On MAIN NAVIGATION/Maintenance/Advanced Setting, this function is using for check the VZ-PRO video wall controller working states. • Modify EDID - you can set the screens drive board resolution. User Manual Visit the ViewZ USA website at https://www.viewzusa.com...
  • Page 60 • Language : Select the User Interface language • Server IP SET : Assign the IP address of VZ-PRO Controller • Restore Factory Default : Reset the VZ-PRO Controller setting User Management Window EDID set window Visit the ViewZ USA website at https://www.viewzusa.com User Manual...

  • Page 61: Trouble Shooting

    At start persists, follow the instructions below. After following the instructions below, please contact your reseller or call us at 1-888-99-VIEWZ. The source layer creation fails in a simple Click the reset button (on the back of controller) or check the input souce...
  • Page 62 NOTE Visit the ViewZ USA website at https://www.viewzusa.com User Manual...

  • Page 63: Warranty

    What ViewZ USA Will Do At the sole discretion of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defective. If ViewZ USA chooses to replace a defective product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor costs.

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