Returning Equipment To Northstar - NorthStar SLIM Tach HS56 Instruction Manual

2.4 Returning Equipment to NorthStar

If it is necessary to return the unit for repair or replacement, a Return Goods Authorization (RGA) number must be obtained
from a factory representative before returning the equipment to our service department. When returning an instrument for
service, the following information must be provided before NorthStar can attempt any repair.
1. Instrument model and serial number
2. User's name, company, address, and phone number
3. Malfunction symptoms
4. Description of system
5. Returned Goods Authorization number
Consult the factory for shipping instructions.
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NorthStar SLIM Tach HS56 Instruction Manual
Figure 5: Sealed Industrial Latching Connector
5 May 1999