Page 1
Remote Site Management System September 2019 MAN1028 Reference Guide Davicom, a division of Comlab Inc. 2272, Leon-Harmel, Quebec, QC, Canada G1N 4L2 Tel: +1.418.682.3380 Fax: +1.418.682.8996 w w w . d a v i c o m . c o m...
Page 3
The Davicom unit is designed to meet standard safety requirements, and it is extremely important that it not be modified in any way. Modification of this equipment will void the warranty and could pose a hazard to the user of this equipment or to maintenance personnel.
Page 4
Regulatory Compliance FCC (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
An HTML5-based engine is at the center of the Cortex providing a sleek and modern way to visualize and access screens and menus. Current users of previous generation of Davicom units will easily find their way, while new users will find the presentation attractive and intuitive.
Front & rear panel descriptions 1.3.1. Front panel (CORTEX 360) The Cortex front panel provides easily accessible site and equipment-status information without requiring the use of a computer. CORTEX-360 front panel OLED Display - Under normal operation, the display is blank to conserve power. To turn it on, push any of the four menu buttons.
CORTEX 320 has single Ethernet port. Along with providing IP access to the unit, these ports can also be used to connect Davicom expansion modules, networked equipment, or networked accessories. Of particular interest is the connection of on-site SNMP-enabled equipment. This switch is powered by the Cortex’s 12 VDC power which should remain active during a site power-failure.
Telephone line (requires a Davicom modem installed inside the unit) - Connects the unit to a phone line for remote access by computer or by using DTMF tones.
Ethernet Port – Provides IP access to the unit. Expansion modules can also be added to the CORTEX 320 by connecting this port to an external Ethernet switch (sold separately). USB ports – An embedded 2-port USB hub allows connection of USB accessories like memory sticks, Davicom Expansion devices or Modbus-compatible equipment and accessories.
Page 14
Telephone line (requires a Davicom modem installed inside the unit) - Connects the unit to a phone line for remote access by computer or by using DTMF tones.
2.3. Connecting the Power Supply Unit If you did not purchase your PSU from Davicom, you will want to make your own supply cable with the XLR pigtail supplied with your Cortex unit. The pinout is indicated directly on the back panel (Pin 1: GND, Pin 4: +V).
2.4. Setting Internal Jumpers and DIP Switches 2.4.1 Jumpers for the Cortex-360 Jumpers and switches location on the Cortex-360 main board...
Page 17
1 – Relay/open-collector outputs The Cortex-360 can control its physical relays, or the transistors acting as relay drivers (open-collector mode). By default, the eight relay jumpers are set for direct relay operation (RLY position). If you need open-collectors, change the jumpers of the desired relays to OC Mode. 2 –...
2.4.2 Jumpers for the Cortex-320 Jumpers and switches location on the Cortex-320 main board...
Page 19
1 – Status input The status inputs can all be individually set for separate grounds or for internal grounds with pull-up resistors. The factory default DIP switches position is in the both pull-up mode (IN position on all 4 inputs) and the internal ground mode (NO position all 4 inputs).
Page 20
4 – Digital mode for metering input The DIP switches S3 and S1 set an internal pull-up resistor on the metering input. When the METERING DIP Switches are in the IN position, the selected metering inputs are now usable as status input. To work properly, it’s necessary to place the VOLTAGE RANGE jumper of the selected metering inputs in the 5V position.
Once power is applied to the Cortex, the unit takes about 50 seconds to boot-up and be ready. During this period, the Cortex-360 front panel display will be blank most of the time, but “DAVICOM” will appear about 40 seconds in, and then the display will go blank again.
Page 22
Next, click on “Proceed to 192.168.1.210 (unsafe)”. There is no problem with accessing the unit this way. The following login screen will show up. Enter “super01” for the Username, and enter “ssssssss” for the Password. See section 4.2.6 for more details on default users and passwords.
Page 23
You should now be connected to the unit and viewing the main dashboard as shown below (the actual dashboard may look different). One important difference between the new Cortex family and legacy Davicom units is that the workspaces (GUI displays) now reside within the unit’s memory and not in the user’s PC with the DavLink application.
In order to connect to the Cortex through the local USB port, via telephone or over a narrowband radio or serial link, DavLink 6 is required. For the USB connection, Davicom’s USB driver is also required. It is included on the installation CD or it can also be found on our website at www.davicom.com.
RS-232 multi-drop lines. 2.7.1 Connecting Physical I/O to the Cortex-360 The most convenient way to connect physical I/O to the Cortex-360 is through Davicom’s MIOP300 screw-terminal I/O panel. This rack-mount panel provides complete connection options for the auxiliary DC outputs (+12V and +5V), the differential metering inputs, the internal or external-ground status inputs as well as the Form-C relay outputs.
2.7.2 Connecting Physical I/O to the Cortex-320 The most convenient way to connect physical I/O to the Cortex-320 is through Davicom’s DVIO320 screw-terminal I/O board. This board provides complete connection options for the auxiliary DC outputs (+12V and +5V), the metering inputs, the internal or external-ground status inputs as well as the relay outputs.
Page 27
Specifications for the relays are: 70 VAC @ 0.4A, 30 VDC @ 2A, or open collector (100 mA) Depending on your requirements and setup, you must also remember to connect the telephone line, the Power Fail detector wall-wart, the network and most importantly, to ground the unit with an appropriate ground wire or strap.
3. User interface & menus 3.1. User interface The Cortex user interface (or dashboard) is accessible using a web browser or DavLink 6. It is highly customizable and can be tailored to suit user needs and preferences. Menus are accessible by mouse clicks or right-clicks. The actual user interface (where all the graphic elements are disposed) is called the workspace.
3.2. Menus The main menu is at the top upper left. It provides access to all of the unit’s configuration, settings, and views. Each of the 6 top menu categories gives access to visualization screens for: Inputs, Outputs, Devices, System, Logs, and About.
Page 30
The other menu line, just below the Main menu contains the workspace tabs from which the different panels can be accessed (note that this menu may be absent if you don’t have any workspace panels configured, or if you are scrolled down on the page).
4. Unit configuration and programming Before setting inputs or outputs, some basic system settings should be reviewed or configured. These settings are mostly found under the System tab. Several icons appear regularly in the Cortex menus. They are: 4.1. Menus and option accessibility Some of the commands listed in the different menus require users to have sufficient access rights, the appropriate access level, or to be in control of the unit in order for these commands to be available.
4.2.1.Administration The Administration menu gives access to critical controls that, if misused, could cause loss of communications with the Cortex, and require a trip to the remote site to fix. User-rights apply to some of the following commands. You must be logged-on as a Supervisor or higher to see these menu options.
Understanding alarm calls, priorities and sequence The Cortex and the other Davicom units can be programmed so that specific events trigger different alarms. Each unit has 16 possible alarm lists composed of 8 Majors (1 through 8, red) and 8 Minors (1 through 8, yellow). Each of the 16 alarms have a dedicated multi-recipient Alarm-Call List (ACL).
Page 34
1 – SELECT ALL Select all 16 lists at once. 2 – INDIVIDUAL SELECTION Select one or multiple lists. 3 – SETUP Setup menu for the selected list(s). 4 – DELETE Erase the content of the selected list(s). 5 – REFRESH / READ Refresh / read the screen content.
Page 35
Please configure your list(s) as required for your operations as described below. Alarm-Call List (ACL) configuration menu 1 – ID ID of the current ACL. 2 – ENABLE Enable / disable the current ACL. 3 – NAME ACL Name. Allows to set the ACL with a pre-defined name. Available names are: CRITICAL, MAJOR, ALERT, SEVERE, ERROR, WARNING, MINOR, NOTICE, NOTIFICATION, INFO, INFORMATION.
Page 36
6 – DO LIST ONCE Set the ACL to call-out only once each of the ACL recipients. 7 – CALL-OUT SEQUENCE NUMBER Order into which the listed recipients will be called. 1 is first, 10 is last. 8 – MOVE UP & DOWN Change the calling order of a recipient.
4.2.3.Date, Time, and Location This screen contains all the settings that relate to time, time-zone, date, and location of the unit. 1 – DATE Current date of the unit. 2 – TIME Current time of the unit. 3 – TIME ZONE Current time zone of the unit.
Page 38
East or west longitude location of the unit, in decimal degrees. 12 – DELAY Delay by which the Sunrise/Sunset action flag can be delayed so that it does not occur at a critical time (such as during the morning news bulletin at the top of the hour). 13 –...
4.2.4.IP Configuration The IP configuration menus set all the IP-related parameters required for the Cortex to communicate via network connection. 4.2.4.1. IP Configuration – General tab 1 – ENABLE DHCP Enable / disable the DHCP feature. 2 – IP ADDRESS IP address of the unit.
Page 40
Mandatory email address of the unit (required by some email servers) even if the unit cannot receive email communications. Depending on the email server, there may be no need for it to be a valid email, it only needs to be fomatted as such. Examples: mountain_top@gmail.com, remote_site@earthlink.com, davicom@radio.com. 2 – SMTP HOST IP address (or name) of the SMTP email server.
Page 41
IP Port of the SMTP email server. 4 – SECURITY Authentication type of the email server. 5 – USERNAME Username of the email account. 6 – PASSWORD Password of the email account. 7 – SEND TEST EMAIL TO Valid recipient email for email transmission test. 8 –...
Page 42
4.2.4.4. IP Configuration – FTP tab 1 – ENABLE FTP SERVER Enable / disable the FTP server. 2 – FTP PORT IP port of the FTP server. 3 – CONNECTION TIMEOUT This setting is the absolute maximum time (in munites) after which the FTP server will disconnect. 4 –...
Page 43
4.2.4.5. IP Configuration – SNMP Agent tab The Cortex’s SNMP Agent allows the unit to be monitored and controlled by a remote SNMP Manager program. This agent is different from the Cortex’s SNMP Manager, which is used to monitor and control other on-site equipment. 1 –...
Version of the SNMP alarm Traps: Trap V1, Trap V2, Inform V2 7 – PORT IP Port of the SNMP Traps. Default is 162, but can be changed as required. 8 – COMMUNITY Name of the community for the SNMP Traps. 9 –...
Davicom unit! If you lose your passwords, Davicom’s support department will not be able to help you, short of performing a factory reset on the unit. Davicom does not have back-door passwords or...
Page 46
The screen below shows the Users management window. 1 – SELECT ALL Select all users. 2 – INDIVIDUAL SELECTION Select one or many users. 3 – SETUP Requests the User configuration menu for the selected users (bulk edition is allowed). 4 –...
2 – USERNAME Username of the user’s account. Required to connect to the unit. 3 –PASSWORD Password of the user’s account. Required to connect to the unit. 4 – ID (Phone) An Identification Number associated to the user and used for phone access. This ID is used in place of a usual username and password, which simplifies login and alarm acknowlegement by telephone.
Davicom or Davicom to PC Tabs. 5 – SAVE / WRITE Saves the Workspace name to the Cortex’s corresponding Workspace slot. 6 – EXIT Exit menu. The PC to Davicom Tab allows you to transfer workspaces from your PC to the Davicom unit.
Page 49
1 – WORKSPACES Selects a workspace slot. There are 32 possible Workspace slots in the Cortex. 2 – WORKSPACE NAME Workspace name edition box. Note that you must enter the name you wish to give to the slot before you transfer the file from your PC to the Cortex unit.
4.3. Inputs menu VERY IMPORTANT: The Cortex menus and screens are dynamic and user-dependent, meaning they will show more or less information based on a user’s access level, and whether a user is in control of the unit or not. If you notice that certain buttons or control/command settings seem to be missing or are greyed-out, first check if you are (still) in control, or make sure you have proper access level / access rights.
Page 51
4.3.1.1. Main Screen The first generic input menu screen is the Main screen. At any time, to add an entry, click on the button. If the screen already contains entries, right-click on any one in order to access its configuration menu. 4.3.1.2.
Page 52
Enable / disable the input. Useful to deactivate an input, without losing all its settings, when the input is causing intermittent problems or nuisance alarms 7 – DEFAULT NORMAL DESCRIPTION Description of the input when it is normal. Up to 68 characters are allowed. Examples: Indoor temperature OK, Fuel level OK, Door is closed, No smoke, Water level OK, etc.
Page 53
1 – OPEN / CLOSE Open / close the Vocal description menu. 2 – POSITION Position number - used for reference only, one for each word. Allows to quickly go back to any specific word without having to search through the whole list. 3 –...
Bulk edition feature. Multiple inputs can be edited at the same time. This feature can save considerable configuration time and help minimize typing errors. Select all desired inputs, then click on the CONFIGURATION button. All settings that are common to the selected inputs and that can be bulk-edited will be available, while the other fields will be grayed- out.
Page 55
2 – I/O DESCRIPTION RETRIEVAL Click to retrieve and display the current normal description of that ID. Normally hidden to minimize data transfers on low speed or high fee data connections. The Descriptions window for the AC Power flag is shown below : 3 –...
Exit menu. 4.3.3.Hardware Monitoring (CORTEX 360 ONLY) The Hardware Monitoring screen provides information on several internal parameters of the Cortex 360. Each parameter has its own setup menu and offers different user-definable settings. 1 – SELECT ALL Select / unselect all inputs at once. 2 –...
Page 57
Typical configuration screen of a hardware monitoring input. 1 – ID ID of the selected input. Select from the drop-down menu (1B1 in this case). 2 – I/O DESCRIPTION RETRIEVAL Click to retrieve and display the current normal description of that ID. Normally hidden to minimize data transfers on low speed or high fee data connections.
Page 58
Outputs to be controlled (on/off) based on the state of this input. The two output types allowed are relays (both physical and virtual) and SNMP SETs. For the relays, adding a P suffix will Pulse the relay (ex: 1R01P), L will Latch it and R will Release it.
4.3.4.Metering (Analog) Inputs The Metering inputs are used to process and measure analog signals. They are bipolar, differential inputs with common- mode rejection of up to 80V. They can be configured for signal detection (pseudo RMS) an also for 4-20mA modes. Please see Section 4.3.1 for details about the generic Main screen, Description screen and Vocal Description screen.
Page 60
Qualifying element (operand) which can be any input, output, flag, timer, SNMP GET, Logic Gate, etc. Essentially any ID in the Cortex can be used to mute or unmute the input to prevent it from taking any action. When the Qualifier is active, the input will be monitored and be able to generate alarms.
Page 61
10 Log is applied to calculate decibels. Default values are A=0, B=1, C=0 and D=0, giving a direct 1 to 1 relation between the measured voltage or current and the sensor’s output. Davicom has a sensor curve fitting utility Excel file that can help you calculate the required coefficients.
4.3.5.Ping Commands The Cortex can monitor the state of IP networks and IP-connected device through the use of 64 configurable Ping commands on the CORTEX 360 and 32 Ping commands on the CORTEX 320. The input identifier (ID) of these commands is 1N, 1N2, 1N3…etc.
Page 63
7 – MAXIMUM NUMBER OF RETRIES Number of times a Ping Command will try to ping a non-responsive IP address before it turns to an active (high) state. Maximum is 5 times. 8 – DELAY BETWEEN RETRIES Amount of time between retries (see #7). Maximum is 9 seconds. 9 –...
4.3.7.Status (Digital) Inputs Status inputs monitor digital input signals. These can be relay contacts, TTL logic levels or higher voltage logic levels. The inputs are all individually opto isolated and can also be set for internal pull-up resistors with internal signal returns, or totally external signals.
Page 65
Status input configuration menu 1 – ID ID of the selected input. Select from the drop-down menu. 2 – I/O DESCRIPTION RETRIEVAL Click to retrieve and display the current normal description of that ID. Normally hidden to minimize data transfers on low speed or high fee data connections.
Log the input’s activity in the System Log. Useful when inputs do not need to be logged, but are required for day- to-day operation. 10 – ACTIVE LEVEL Level of the input signal that will bring the status input into an Active state. Can be set to high or low, so it is easy to invert the logic should a wiring error have been made during site installation.
Page 67
Selects the action type that will happen when an out-of-limit condition occurs. 3 types are available: Major alarm, Minor alarm, and Command (CMD). On CMD, no alarm will be triggered. Use this Action when you want to take actions without triggering any alarms. 4 –...
Save the screen content. 17 – EXIT Exit menu. 4.3.9. Status inputs activity monitoring Similar to Activity Monitoring, except these are dedicated to monitoring the activity on the Status Inputs. This feature is maintained for legacy compatibility purposes. The Activity Monitoring (1G1...) function can also be used in place of this (1T1...) function.
Page 69
Outputs to be controlled (on/off) based on the state of this input. The two output types allowed are relays (both physical and virtual) and SNMP SETs. For the relays, adding a P suffix will Pulse the relay (ex: 1R01P), L will Latch it and R will Release it.
Page 70
1 – ALARM MODE – CUMULATIVE Counter cumulates the amount of time the input has been at its active level. (The reset options are listed below). 2 – MAXIMUM ACTIVITY TIME Total amount of active time that must be reached by the counter before the Timer is turned on. A time value of 0 to 9999 minutes can be set.
VLGs is that they can be cascaded and nested. VLGs allow you to program Davicom units so they act according to y our needs. For example, you may not want the Davicom to call you during the night to tell you that the utility power is off, and the Generator is running OK. But if the power is off and the Generator did not start, then you may want to be woken-up.
Page 72
1 – ID ID of the selected input. Select from the drop-down menu. 2 – I/O DESCRIPTION RETRIEVAL Click to retrieve and display the current normal or active description. Normally hidden to minimize data transfers on low speed or high fee data connections. 3 –...
Page 73
can be used as an input for the VLG’s. An exclamation mark ( ! ) can be put in front of the operand in order to invert its logic state, for example !1D01 will be Active if 1D01 is Normal. 7 –...
4.4. Outputs Menu 4.4.1.Physical Relays The Cortex relays provide a way to physically control low-power equipment. The relays are Form C (SPDT) and can handle AC current up to 400mA at 70 volts, or DC current up to 2 Amps at 30 volts. The control of equipment running at higher voltages or powers requires external relays.
Page 75
Select the active (energized) duration of a relay when it is pulsed. Duration is settable from 0.1 sec to 9999 seconds, in 0.1 second steps. 5 – CONTROLLED BY Display of the 6 first inputs currently set to control the relay. If more than 6 inputs actually control the relay, all will be taken into account, but only the first 6 inputs to have been configured will be displayed.
Page 76
4 – RELEASE Release any forced-on or forced-off relay. A manual release of any forced relay is required in order for the Cortex to recover automatic control on the relay. 5 – PULSE Pulse the selected relay (will pulse for the amount of time set in the relay’s configuration menu). 6 –...
The Cortex relays are controlled from fields called Controlled Output, as seen below. These boxes are found in many of the Cortex menus, particularly in the inputs. To control a relay in one of the 4 ways listed above, use the following schemes: 1 –...
Davicom Cortex units have an on-board SNMP agent that allows them to interface with external SNMP management systems. In addition, this agent can be used to transform non-SNMP readings from legacy devices into SNMP-compatible data that can be used by the remote SNMP management system.
Page 79
1 – ID ID of the selected SNMP GET input. Select from the drop-down menu. 2 – I/O DESCRIPTION RETREIVAL Click to retrieve and display the current normal description of that ID. Normally hidden to minimize data transfers on low speed or high fee data connections. 3 –...
Page 80
7 – NORMAL VALUE Expected normal operating value for the input. During operation, a user can click on the corresponding input’s meter or display box and this value will appear. 8 – DEFAULT VALUE For inputs from MEXM (Expansion) units only. Default value that the input will take if the Cortex looses communications with the MEXM.
Page 81
data (IP address, OID, SNMP version, port number, value type, community name, etc.). Check also that a good IP link exists between the Cortex and the polled equipment. Check router settings, and also check the IP settings and SNMP settings of the remote equipment. SNMP settings of the both the Cortex and the remote equipmenent must match.
IP network. The Davicom SNMP SET commands behave much like SPDT relays since they send one of two values, normal and active, but also because the Cortex controls (activates) SNMP SETs in the exact same way as it controls its relays, using boxes called “Controlled By”...
Page 83
7 – VALUE WHEN NORMAL Value to write into the SNMP device and which will be considered as the normal value. This normal value will be written into the device everytime the SNMP SET toggles from an active state to a normal state. More information is provided further below.
Page 84
3 – DISABLE Disable the selected SET output. 4 – SET ACTIVE Manually generate a SET command using the active value. 6 – SET NORMAL Manually generate a SET command using the normal value. Supplementary information on SNMP SET usage As mentioned previously, the SNMP SET commands are controlled (driven) by Cortex inputs which toggle between two states, active and normal, which in turn generate the SNMP SET commands to send their respective (active or normal values).
Page 85
Lastly, it is also possible to have a specific value sent by entering only one value instead of two in the configuration menu of the SNMP SET output, as seen below for example. The Cortex gives you practically unlimited flexibility to control other devices.
NOTE: In Davicom’s Cortex series, contrary to the previous generation of products, Workspaces can now reside in the Cortex unit itself. This feature not only eliminates the obligation of managing workspace sharing among users of a unit, but it also allows any (authorized) user to connect and have a readily-available workspace that can be matched to his requirements.
Page 87
To create or edit a workspace, click on the small arrow found on the left side of the screen: this will activate the Edit Mode. An edition menu will appear. This menu contains the tools you need to built workspaces. Once you have added an object, right-click on it and then open the Object Edit menu.
6.4. Workspace Transfers The illustration below shows the relationship between the different locations where Workspaces can be stored and how they are transferred between the different elements of the system. Upon initial connection to a Cortex unit, the Workspace is automatically downloaded to your PC’s Web browser. The actual Workspace is selected from your user profile in the Cortex when you log-in.
6.5. Saving Workspaces When creating a workspace, it is not actually being built in the Cortex itself, but rather both from the Cortex’s webserver and the computer’s web browser. It is therefore important to periodically save the workspace as it is being built. If the browser (or DavLink 6) is closed without previously saving the workspace, the workspace creation/edition work will be lost.
6.6. Loading a Workspace To load a Workspace from your PC, use the Open from PC button on the Floating Toolbar. You will be asked if you wish to merge this new Workspace with the one already being used. If you answer yes, the new Workspace will be added as new Tabs in the browser’s display.
LED is on. At this point, press the PAUSE button to start the factory reset. The LOCAL LED will blink for a few seconds to confirm the reset operation has succeeded. Appendix B Contact Information Davicom Tech Support Telephone (in North America): 1-877-282-3380 Telephone (elsewhere): +1-418-682-3380 Email: dvsupport@davicom.com...
Need help?
Do you have a question about the Cortex Series and is the answer not in the manual?
Questions and answers