Uniden UPBX 416 User Manual
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Uniden UPBX 416 User Manual

Uniden UPBX 416 User Manual

Powerful, automated telecommunications command system for small office / home office
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UPBX
416
Powerful, Automated
Telecommunications
Command System
for Small Office / Home Office
USER'S
MANUAL

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Summary of Contents for Uniden UPBX 416

  • Page 1 UPBX Powerful, Automated Telecommunications Command System for Small Office / Home Office USER’S MANUAL...

  • Page 3: Table Of Contents

    CONTENTS Precautions Important Safety Instructions ......1 Introduction Features ......... 2 Included In Your UPBX Package .
  • Page 4 Last Number Redial....... 20 Call Hold ........Call Screen .
  • Page 5 Introduction ........How to Use The Uniden UPBX416 Communication Centre Selecting COM Port .

  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electric shock, or personal injury, always follow these safety precautions. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from wall outlets before cleaning. Do not use liquid or aerosol cleaners.

  • Page 7: Introduction

    (Private Branch exchange) and the capability to use any regular telephones with all the features of a key-phone system. Smart looking and compact sized Uniden’s UPBX416 has all you need to automate your telecommunication system in the office, at home or on the road.

  • Page 8: Included In Your Upbx Package

    Included in your UPBX416 Package The following are the components included when you purchase Uniden’s UPBX416. Should any of the above items be missing, please contact the sales office where it was purchased. Main Unit AC Adaptor USER’S User’s Manual...

  • Page 9: Installation

    INSTALLATION Steps for Setting Up Check Parts Plug Power in and Turn On. Connect a Telephone to Extn 200 to change Default Setting. Do you want to assign all 4 C.O. Lines for telephone call? Plug In Telephone Lines and Extns. Do you want to change System OGMs?

  • Page 10: Connecting Power

    Connecting Power Simply connect the AC Adapter cord into the Power socket on the back of the unit and connect the other end into your standard 240V AC electrical outlet. Connecting Telephone Lines Connect telephone line cords into line sockets on the back of the unit and connect the other end of the telephone line cord into the wall jack.

  • Page 11: System Progamming

    SYSTEM PROGRAMMING To set the features with , put the mode switch in the set-up mode at the right. After setting all the features, put the mode switch on the Off-Hour Mode. Assigning C.O. Lines By assigning C.O. Lines you can maximise the usage of the UPBX416. There are several options depending on how many incoming lines you have and how you want to use the system.

  • Page 12: Disabling Unused C.o. Lines

    when disabled...

  • Page 13: Setting Time And Date

    To Check Time and Week Operation: Listening 1. Lift the handset - the dial tone is heard in the receiver. 2. Press to check the time and week. 3. Listen to the message. 4. Replace the handset.

  • Page 14: Recording System Ogms (Auto Attendant)

    Recording System OGMs (Auto Attendant ) The next step in installation is to record seven outgoing messages (OGMs) which contain your personal or company’s greeting messages and information about the station numbers, exchange service messages. Default messages are already recorded in the unit. Record these RTC is confirmable at all again if you want to change the messages.

  • Page 15: Recording System Ogms (Out Going Messages)

    Recording System OGMs (Out Going Messages) You can record new messages to meet your office or home requirements. There are two options for recording the system OGMs. The first uses the Handset of your telephone and the second uses the MOH port, on the back of the UPBX, connected to a CD or Cassette tape player, or a PC.

  • Page 16: Checking System Ogms (Out Going Messages)

    Checking System OGMs (Out Going Messages) You can check your recorded messages a few seconds or more after you have recorded with your general phone. Operation : Setting Number of Rings You can set the number of times an incoming call will ring before the answerphone takes over.

  • Page 17: Music On Hold

    Music-On-Hold Any time a call is on hold, a caller can enjoy music of your choice (CD player, FM/AM Radio or Internal music). The default setting for this feature is internal music. To change to external music: Operation: Password Registration You need to register your own password to access your station voice mailbox.

  • Page 18: Checking Station Ogm

    Checking Station OGM This function checks the individual voicemail box. Operation: Managing ICMs from a Local Telephone You can check your own station ICMs from a local telephone when you come back to your office. When there are messages in your voice mailbox, you can check through LED (on/off) as well as a different dial tone.

  • Page 19: Remote Control

    Managing ICMs From a Remote Telephone (Remote Control) You can check your station voice mail even when you are out of the office. Operation: It is recommended to revert your extension voice mail configuration back to the original once you are back in the office.

  • Page 20: When Leaving Your Desk

    You can set up several services from the UPBX416 which can be accessed when you are out of the office. This feature is used in the Auto-Attendant Mode. Receiving messages Messages can be left in your voice mail box if you set your station in the unattended Voice Mail functions only mode.
  • Page 21 1. If you register both a telephone number and a pager number, the telephone number has priority over the pager number. 2. When you are notified, you will hear a voice prompt message saying “You have a new message, Please press ‘2’...

  • Page 22: Basic Telephony Operations

    Intercom Call Intercom calls at the extension can be made by simply dialling the extension number. Operation: When a busy extension becomes available, the system is able to notify your extension. (See page 19 ‘Extension/C.O. Line Outside Call Callback’) There are two methods for placing an outside call. Method 1: Obtaining an idle line for your outgoing call Operation: When a busy C.O.

  • Page 23: Call Pick-Up

    Call Pick-Up This feature allows the user to answer an incoming or intercom call at any extension. This feature is available at DTMF(Tone) extension. Operation: Leaving a message after a call pick-up After someone picks up the telephone, the call can be connected to your mailbox directly so the caller can leave a message.

  • Page 24: Conference Call / 3 Way Calling

    Conference Call / 3-Way Calling The following combinations of stations and C.O. line can be used for a conference call. Operation: Extension / C.O. Line Callback When a busy extension or a C.O. line becomes available, the system notifies your extension. Operation: When you get a callback from a C.O.

  • Page 25: Last Number Redial

    Last Number Redial The telephone number you just called is stored in the system memory, and can be redialled. Operation: 1. Lift the handset - the dial tone is heard in the receiver. 2. Press - to get into this feature. 3.

  • Page 26: Call Forwarding To Extension Number

    Call Forwarding to Extension Number When you step out of the office, you can forward an incoming call to a designated extension number. Operation: Call Forwarding Outside You can automatically forward incoming calls to an outside telephone number from each station (e.g.: your cellular phone or an office phone you are visiting).
  • Page 27 To CANCEL this feature 1. Lift the handset. 2. Press to get into this feature. 3. Press to exit this feature. 4. Replace the handset...

  • Page 28: Memory Dial

    Extension Memory Dial Input/Out Each extension can store 10 personal memory dials by using the Station Memory Dial Operation: System Memory Dial Input/Out This feature allows you fast and convenient dialling of telephone numbers stored in the system. All extensions have access to a common pool of up to 40 numbers. The registration of system memory dial could be done at the attendant number 200.
  • Page 29 To DIAL OUT: 1. Lift the handset. 2. Press - to get into this feature. 3. Press Memory Dial No. To CANCEL: 1. Lift the handset 2. Press - to input memory dial. 3. Press Memory Dial No. 4. Press - to exit this feature.

  • Page 30: Off Hour/Business Hour Services

    OFF HOUR/BUSINESS HOUR SERVICES Setting the Off-Hour mode An alternate recorded message can be played during off- hours, weekends, and holidays. OGM 6 is played instead of OGM1. In the Off Hour Mode you can receive messages or get urgent calls forwarded to you by using the Call Notification and Call Forwarding Outside features.

  • Page 31: Setting The Business Hour Mode (Default Setting)

    Setting the Business-Hour mode (Default setting) The recorded message greets callers during business hours and guides them through the system menu. The caller may choose to be routed to any of the 16 available local extensions, or remote extensions. Callers are prompted to make their choices using a touch tone phone. OGM1 is played in this mode.

  • Page 32: Attendant Selection

    Selection of Attendant mode gives three ways of connecting incoming calls to extensions. Voice mail functions only work when the DIDS/Voice mail board is set and in Auto- Attendant Mode. Auto-Attendant Mode Operation: Attendant Mode Operation: ATTENDANT SELECTION 1. Auto- Attendant Mode: UPBX416 will answer the call from outside and a caller will hear system OGM (1 or 8).

  • Page 33: Sub-Attendant Mode

    Sub-Attendant Mode Sub-Attendant is an extension to which the call is transferred if the attendant or extension that is pressed by the caller is busy (this feature is applicable to Auto-Attendant and Attendant mode only). When Extension 200 (default attendant) is busy, the call is transferred to Extension 201.

  • Page 34: Dial Restriction

    Class Of Service (COS) Code Restriction This feature allows you to enter or remove the first four digits of restricted telephone numbers using COS codes. You can have three codes, and they need to be registered at each extension to function. The first 4 digits entered will block outgoing calls. Operation: DIAL RESTRICTION To ENTER COS code :...

  • Page 35: Station Class Of Service (Cos) Code Restriction

    Station Class Of Service (COS) Code Restriction The 3 restriction codes that you entered (see page 29) now need to be registered to each extension. Operation: To ENABLE station COS code restriction: 1. Set the MODE Switch on the right side of the unit to Set-Up Mode (S). 2.

  • Page 36: Station Maximum Digit Restriction

    Station Maximum Digit Restriction This feature designates maximum digits which each extension is allowed to dial out. (up to 99 digits). Operation: To RESTRICT station max. digit: 2 0 0 1. Set the MODE Switch on the right side of the unit to Set-Up Mode 2.

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