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Dutypoint VT Cold Water Booster Sets Operation and Maintenance Manual DOC-VTOM1901...
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Applied knowledge. Shared know-how. Fearless innovation. Together, we are Dutypoint. Since 1976, we’ve been building up industry-defining expertise in fluid technology. This knowledge means we solve complex challenges with straightforward solutions that are built around meeting and exceeding our clients’ needs. We approach everything with the same...
Installation, operating and maintenance must only be carried out by suitably trained/qualified personnel. • Normal safety precautions must be taken and appropriate procedures observed to avoid accidents. Refer to Dutypoint for any technical advice or product information. It is the responsibility of the customer and/or the contractor: •...
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1. Important Safety Information • Sorting, recycling and disposal of solid or liquid waste • Clean-up of spills • Separate disposal of electrical components from domestic waste 1.5 Mechanical Device Servicing • Familiarise yourself with the relevant contents of this manual •...
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1. Important Safety Information • Check for any risk of explosion before using hand tools 1.9 Precautions During Work • Never work alone • Always wear protective clothing and hand protection • Stay clear of suspended loads • Always use appropriate lifting devices •...
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1.13 Spare Parts WARNING Use of non-genuine spare parts may cause damage to equipment, damage to property and voiding of warranty • Use genuine, Dutypoint-approved spare parts only • If in doubt, contact Dutypoint Service on 01452 300590.
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Inspect the package Inspect the package for damage or missing items upon delivery Note any damaged or missing items on the shipping paperwork and contact Dutypoint immediately File a claim with the shipping company if anything is out of order...
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1. Important Safety Information Figure 1.1: Lifting best practice 1.15 Storage The product must be stored in a covered and dry location free from heat, dirt and vibrations. : Protect the product against humidity, heat sources and mechanical damage NOTE : Do not place heavy weights on the packed product NOTE 1.16 Disposal...
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1. Important Safety Information Defending on their characteristics the materials may be recycled. Through recycling and other forms of processing Waste Electrical and Electronic Equipment, you can make a significant contribution towards helping to protect the environment. Please contact your local authorities for information on the collection point nearest you. 1.17 Potable Water Safety According to HSE guidance, all water systems should be cleaned, flushed and disinfected as specified in BS EN 806 and BS 8558.
2. System Specifications 2. System Specifications Table 2.2: Range Specifications Application Pressure boosting of potable water Pumps 2 or 3 Dutypoint TPX Vertical Multistage. (p. 34) 7. Vertical Multistage Pumps Duty flow rate range 1-28 litres/second Duty head range 2-9 bar Liquid temperature range 1-23°C...
3. System Control Panel User Guide The Dutypoint Smart Control Panel allows access to important system information and adjustment of key parameters. Please note that in the course of normal system operation it should not be necessary to make any adjustments or to refer to the control panel display.
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Loads the run times page 3.14 Run times screen (p. 24) 3.4 Service screen This screen provides manufacturer contact details. The Dutypoint Service Department is available Monday-Friday 7.30am-4.45pm (excluding bank holidays) to arrange service visits or to answer any technical queries.
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3. System Control Panel User Guide 3.5 Pressure screen Setting Description Pressure set point Desired system pressure set point Over pressure alarm set point Set point for the over pressure alarm (pressure over set point) Over pressure alarm delay Delay between over pressure event and activation of alarm Pressure to start pump Pressure below set point at which pump will start...
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3. System Control Panel User Guide Table 3.6: Inverter settings screen 2 Setting Description Initial ramp time Ramp time for first pump to reach required operating speed Assist ramp time Ramp time for assist pump to reach required operating speed Max continuous run time Maximum continuous run time before handling over to assist pump...
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3. System Control Panel User Guide Table 3.7: Inverter settings screen 3 Setting Description Anti seize spin time Run time for the anti-seize spin function Motor rated current Current as stated on the motor data plate...
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3. System Control Panel User Guide 3.7 Sensors screen Setting Description Pressure sensor max Maximum range of the pressure sensor Pressure sensor min Minimum range of the pressure sensor Pressure sensor upper limit Upper pressure limit alarm Pressure sensor lower limit Low pressure limit alarm 3.8 Status screen This screen displays the current status of all pumps in the set, with information displayed in the following order:...
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3. System Control Panel User Guide 3.9 Manual screen This screen allows the operator to manually run each pump at a fixed speed for a set time. This mode can be used during commissioning and service. It should not be used to operate the pump set under normal working conditions. 3.10 HiRise screen Setting Description...
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3. System Control Panel User Guide Setting Description Number of HiRise pumps number of pumps to use for the HiRise function HiRise speed speed for the pumps to run in HiRise function Re-start HiRise re-starts the HiRise function 3.11 Burst pipe screen Setting Description Burst pipe set point...
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3. System Control Panel User Guide 3.12 Alternate enable screen This screen disables or enables the automatic pump alternate function. In most situations, it is not recommended to disable this option as it could cause a pump to remain unused for long periods of time. 3.13 Anti-seize screen This option enables or enables the anti-seize function.
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3. System Control Panel User Guide 3.15 Alarms screen All system alarms are displayed here. Current alarms are shown in red. Active alarms which have been acknowledged are shown in green. Historical alarms which have been cleared are shown in white.
Please note that engineer visits by Dutypoint are priced at one visit to commission one pump set. If there are multiple units on a site, special terms can be negotiated. To arrange a commissioning visit, please call the Technical Service Help line 01452 300590.
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4. Commissioning Figure 4.8: Terminal Wiring If installing a Dutypoint FS-series float switch, the following terminals should be used: LEVEL BROWN: Terminal 1 FLOAT BLACK: Terminal 2 FAILED SIGNAL BLUE: Not used - terminate safely FROM INVERTERS 4.5 Final Checks Before Commissioning Re-check all equipment for any accidental damage caused during installation.
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The advised procedure should then be carried out individually for each pump in the pump set. 4.10 Programming the Controller Dutypoint Systems fit a design of Inverter/Controller that is most suitable for the design duty of the pump set. Manufacturer’s information for them is detailed in the Appendices to this manual.
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4. Commissioning 4.13 Duty/Assist Twin Pump Sets For ‘Duty/Assist’ applications, run the system up to pressure using the ‘Duty’ Pump only, then deliberately create the condition(s) which will require the ‘Assist’ Pump to operate as well. (e.g: open taps to reduce the pressure in the system to a point where one pump only cannot maintain the required output.
5. User Maintenance Routine user maintenance for Dutypoint pump sets. Dutypoint pump sets have been designed to keep major maintenance requirements to a minimum. Planned maintenance of the pumps and other principal components should therefore be undertaken at the intervals recommended in the manuals referenced below.
6. Booster Set Troubleshooting The information in this section is common to all Dutypoint pump sets. For more detailed troubleshooting information that is specific to the type and model of pump and controller used in this product, please refer to the manufacturer's literature.
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6. Booster Set Troubleshooting Problem Possible Causes Recommended Action Overload trip Pipework or the pump Check and rectify chamber has a partial blockage. Momentary loss of one Check and try again phase of power supply Discharge flow rate too Reduce by the discharge flow rate by increasing the high discharge back pressure slightly, progressively closing a manual isolating valve on the discharge...
The warranty expires definitively in the case of negligence or incorrect use of the product. 7.1 Identification of Pump Model and Specification Figure 7.10: Dutypoint TPX Pumps Type Indicator Figure 7.11: Pump Data Plate...
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Outdoor installations without protection from atmospheric agents (e.g. sun, rain, high or freezing temperatures) 7.4 Special Uses Contact Dutypoint in the following cases: • If the pump is used to pump liquids with viscosity or density greater than water (a motor with a proportionately higher power should be used).
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7. Vertical Multistage Pumps 7.6 Checking Rotation Direction Check the correct direction by looking at the arrows on the casing label, or the arrow on the motor bracket. WARNING • Before any repairs to the pump, check that the power supply is disconnected and that it cannot be accidentally reconnected during maintenance operations.
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7. Vertical Multistage Pumps WARNING: HOT AND HAZARDOUS LIQUIDS • If the pump is used for hot and/or hazardous liquids, the personnel carrying out repair work must be informed. • Clean the pump in order to ensure the safety of the operator WARNING: RISK OF IMPROPER USE •...
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7. Vertical Multistage Pumps Figure 7.12: Spare Parts: EV1, EV 3, EV6, EV10 N. rif. Description N. rif. Description...
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7. Vertical Multistage Pumps Figure 7.13: Spare Parts: EV15, EV20 N. rif. Description N. rif. Description...
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7. Vertical Multistage Pumps Figure 7.14: Spare Parts: EV30, EV45, EV65, EV95 N. rif. N. rif. Description Description...
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7. Vertical Multistage Pumps 7.10 Replacing the Motor For all versions of the pump with motor of rated power less or equal to 4kW, first remove the coupling safety casings to access the motor clamping screws (see fig.20). For all other versions, the motor clamping screws are easily accessible on the exterior (see fig.19). The motor shaft must have a key drive.
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7. Vertical Multistage Pumps Figure 7.16: Motor Replacement Procedure (Greater than 4kW) 7.11 Replacing the Mechanical Seal The type of mechanical seal can be identified from the pump model code - see Figure 7.10: Dutypoint TPX Pumps Type Indicator (p. 34).
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7. Vertical Multistage Pumps Figure 7.17: Replacing the Mechanical Seal - Pumps 4kW or less...
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7. Vertical Multistage Pumps 7.12 Troubleshooting WARNING : RISK OF ELECTRIC SHOCK • Before any repairs to the pump, check that the power supply is disconnected and that it cannot be accidentally reconnected during maintenance operations WARNING: HOT AND HAZARDOUS LIQUIDS •...
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Disassemble and clean the pump Ambient temperature higher than 40°C The motor is designed to function at a maximum ambient temperature of 40°C at full speed. Contact Dutypoint Service to discuss. Connection error in the terminal board Follow the instructions on the motor plate.
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7. Vertical Multistage Pumps Problem Possible Causes Action The automatic circuit Relay value is too low Check the intensity with an ammeter or breaker trips record the intensity value indicated on the motor plate Voltage is too low Check that the diameter of the conductors of the electrical cable is correct Interruption of a phase...
8. Pressure Vessel 8. Pressure Vessel The pressure vessel supplied as part of your Dutypoint product is used to absorb and conserve the potential energy of pressurised liquid. Stored energy from liquid under pressure is transferred to the water system when required.
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8. Pressure Vessel e.g: If the maximum pressure generated by the pump in a system is 6 bar, this will require a pre-charge pressure of 6 × 90% = 5.4 bar. To verify the pre-charge pressure: First check that the expansion or pressure tank is totally drained of water and isolated. Refer to Figure 8.20: Pre-Charging a Pressure Vessel (p.
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8. Pressure Vessel Set the pre-charge pressure, using the procedure earlier in this section. Ensure that the pressure does not exceed the value specified in the procedure. The appliance must be supplied with efficient and sufficient safety and control facilities, in particular the safety valve must be connected to the appliance and be free from interference and must be gauged to the quantity of fluid to be discharged.
This information is provided for reference purposes and should be not be referred to in normal operation of the product. The majority of the inverter parameters are controller by the touch screen display. If in doubt, consult Dutypoint before making any adjustments. 10.1 Important Safety Information DANGER: RISK OF ELECTRIC SHOCK.
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• Do not attempt to carry out any repair of the inverter. In the case of suspected fault or malfunction, contact Dutypoint for further assistance. 10.2 Commissioning The information in this section is required to operate the motor with the best possible efficiency level, to protect the motor against damage from overload, Table 10.11: Motor Nameplate Information...
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10. Controls and Inverters Reference Guide Table 10.12: Minimum and Maximum Frequencies/Speeds The inverter units are factory set to operate the motor from zero up to base speed (50 or 60Hz output). In general, this operating range is suitable for a wide range of requirements, however in some cases it may be desired to adjust these limits, e.g.
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10. Controls and Inverters Reference Guide Voltage boost is used to increase the applied motor voltage at low output frequencies, in order to improve low speed and starting torque. Excessive boost levels may result in increased motor current and temperature, and force ventila- tion of the motor may be required.
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10. Controls and Inverters Reference Guide Minimu Maximu Parameter Name Default Units Stop Mode Select 0: Ramp To Stop. When the enable signal is removed, the drive will ramp to stop, with the rate controlled by P1-04 as described above. 1: Coast to Stop.
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10. Controls and Inverters Reference Guide Minimu Maximu Parameter Name Default Units Digital Input Function Defines the function of the digital inputs. When set to 0 the inputs are user defined using group 9 parameters or the PLC software function in the OptiTools Studio software package. When set to a value other than 0 the digital input configuration is defined by digital input definition table Extended Menu Access 30000...
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10. Controls and Inverters Reference Guide Local (Hand) Analogue Control Digital Input Analogue Input 2 Functio 2 (Terminal Digital Input Digital Input Input 1 (Terminal 2 (Terminal 3) 3 (Terminal 4) (Terminal 6) Notes Preset O: Stop O: Preset O: Remote Analogue In O: Ext Trip When...
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10. Controls and Inverters Reference Guide Local (Hand) Analogue Control Digital Input Analogue Input 2 Functio 2 (Terminal Digital Input Digital Input Input 1 (Terminal 2 (Terminal 3) 3 (Terminal 4) (Terminal 6) Notes O: Stop O: Forward Digital Input 3 Analogue Analogue Preset...
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10. Controls and Inverters Reference Guide 10.5 Emergency manual control mode in case of HMI failure WARNING Take extreme care when performing this operation • Do not attempt to implement this procedure unless you understand the implications fully • The control panel should only be opened by a qualified electrician •...
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10. Controls and Inverters Reference Guide 10.6 BMS Interface Either of the 2 Ethernet ports can be used for BMS connection. The protocol is Modbus over Ethernet. Table 10.18: BMS Tags Index Data Array Access Register Address_ Name Type Size Size Right Offset...
11. Dutypoint Standard Warranty 11. Dutypoint Standard Warranty Your Dutypoint Systems standard product warranty is valid for a period of 12 months from date of delivery. The full terms and conditions are on the reverse of this certificate. If you need to contact us regarding your warranty or any issue regarding your Dutypoint product, please contact our service department: •...
4104/30/EU: The Electromagnetic Compatibility Directive • 2006/95/EU: The Machinery Directive Hereby declare that the equipment: Description Dutypoint Cold Water Booster Set Product Range VG/VR/VM/VT/BS/PS/ES/MS/D/MA/KPPC Is in conformity with the applicable requirements of the following documents: • EN 809:1998+A1:2009: Pumps and pump units for liquids - Common safety requirements •...
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