How To Clear Trouble - Western Electric 1317 Information For The Care And Operation

HOW TO CLEAR TROUBLE
If the telephone set does not work properly, the
trouble may be out on the line, in the interior wiring in
the building, in the ground connection or in the telephone
set. The following paragraphs outline various possible
troubles and the methods to be used in correcting them:
1.
You cannot ring up anyone. Your generator
handle turns hard. Your bell does not ring when
you turn the generator handle.
When testing to discover the cause of this trouble
be sure to leave the receiver on the switchhook.
Disconnect the two wires, which enter the telephone
set , from the terminals marked "Line 1" and "Line 2"
(or "Ll" and "L2") and make sure that the wires leading
fro m the ringer are tightly connected to these terminals
Turn the generator handle.
If the handle turns easily and
the bell on the telephone set rings, the trouble is not in the
telephone set. Connect the line wires again to the ter-
minals marked "Line 1" and "Line 2" (or "Ll" and "L2")
and disconnect the line wires from the protector. The
wires from the telephone set to the protector should not
be removed. Turn the generator handle and if it turns
hard, remove the protector blocks from tl,ie protector
and then turn the generator handle again. If it turns
easily, examine the protector blocks to see that they
have not been damaged so that the carbon insert touches
t he adjacent carbon block when mounted in the pro-
tector. Clean the protector blocks with a stiff brush
and put them back into the protector. (In the case
of the No. 58-B protector, be sure to place the thin
piece of mica between them) . After replacing the blocks
turn t he generator handle again and if it operates easily,
connect the line wires to the protector and then see if
t he telephone set works properly.
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