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Summary of Contents for RETRIEVER SwipeSimple Eclipse A200
- Page 1 SWIPESIMPLE REGISTER SETUP GUIDE SwipeSimple Card Reader Eclipse A200 | Swift B200 | Swift B250 Star Micronics SM-L200 Bluetooth Receipt Printer Swift B250 Swift B200 Eclipse A200...
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Page 2: Table Of Contents
Table of Contents Setting Up Your SwipeSimple Register Hardware Connecting the SM-L200 Loading the Receipt Paper Roll Optional: Attaching the Belt Clip Completing the Setup Pairing the SM-L200 with Your Device (Android Only) Downloading the SwipeSimple App Logging into SwipeSimple Printing a Test Receipt Connecting the Card Reader (Swift B200 and Swift B250 Only) Optional: Printing Receipts Automatically... - Page 3 Setup should take between 5-10 minutes Before setting up your SwipeSimple Register, please ensure that you have the following CARD READER • Eclipse A200 or • Swift B200 or • Swift B250 Swift B200 Swift B250 Eclipse A200 BLUETOOTH RECEIPT PRINTER •...
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Page 4: Connecting The Sm-L200
STEP 1a CONNECTING THE SM-L200 First, we’ll set the equipment up and connect them to a power source (power adapter, PC, USB charger, etc.) Insert the battery pack into the back of the SM-L200, connect the USB charging cable to the port on the left of the SM-L200 and an available power source. -
Page 5: Loading The Receipt Paper Roll
STEP 1b LOADING THE RECEIPT PAPER ROLL To load the receipt paper roll, open the printer cover and set roll of paper as illustrated. Please ensure that you’re using a 2.28 in x 50 ft thermal receipt paper roll. Open Printer Cover Push the button located on the left side of the printer... -
Page 6: Optional: Attaching The Belt Clip
STEP 1c OPTIONAL: ATTACHING THE BELT CLIP To attach the belt clip, please ensure that the belt clip is in the right orientation. By attaching the belt clip, you will be able to carry your printer around hands-free. Attach the Belt Clip to the Printer Ensure that the velcro straps on the belt clip is facing the front. -
Page 7: Pairing The Sm-L200 With Your Device (Android Only)
STEP 2 PAIRING THE SM-L200 WITH YOUR DEVICE (ANDROID ONLY) After setting up your devices, we’ll now pair the SM-L200 with your Android device. If you’re using an iOS device, please locate the serial number of your SM-L200 and proceed to Step 3. The following steps apply to Android users. -
Page 8: Downloading The Swipesimple App
2c. Once selected and successfully paired, the SM-L200’s serial number will move from “Available Devices” to “Paired Devices” and be shown as “Paired”. STEP 3 DOWNLOADING THE SWIPESIMPLE APP If you have downloaded SwipeSimple on your device please go to Step 4. 3a. -
Page 9: Logging Into Swipesimple
STEP 4 LOGGING INTO SWIPESIMPLE Once the SwipeSimple app is installed, open it and login to your SwipeSimple account using the login information from the Welcome Email you received. This email will have the subject line Welcome to SwipeSimple. STEP 5 PRINTING A TEST RECEIPT 5a. - Page 10 iOS: 5b. Select the printer using your STAR L200-XXXXX serial number. It may take a few seconds for your device to detect the printer when connecting for the first time. Android: refresh list devices, simply pull Device release Management panel.
- Page 11 iOS: Once connected, the selected printer will shown “Connected”. 5c. Tap on “Print Test Receipt” to print a receipt via the SM-L200 with all the information on it (including the header and footer) before running transaction. Android: 5d. Tap on “Set Default Printer” if you are using an iOS device, or check the box...
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Page 12: Connecting The Card Reader (Swift B200 And Swift B250 Only)
STEP 6 CONNECTING THE CARD READER (SWIFT B200 AND SWIFT B250 ONLY) If you are using the Eclipse A200 card reader, please plug your card reader into your device and proceed to Step 7. After connecting the SM-L200, we’ll now connect the Swift B200 or Swift B250 with your device. Please note that the Swift B200 or Swift B250 does not need to be paired with your device, connection is done entirely through the SwipeSimple app. - Page 13 iOS: 6b. To connect the card reader, go to Settings > Device Management SwipeSimple app. 6c. Select the card reader with your Swift B200 or Swift B250’s serial number. The serial number can be located at the back of the card reader, or on the side of the box in which your Swift B200 or Swift B250...
- Page 14 iOS: Once connected, the selected reader will shown “Available”. 6d. Tap on “Set Default Reader” if you are using an iOS device, or check the box if you are on an Android device to skip connecting Android: your card reader before running a transaction.
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Page 15: Optional: Printing Receipts Automatically
STEP 7 OPTIONAL: PRINTING RECEIPTS AUTOMATICALLY To print receipts automatically at the end of every transaction, go to Settings > Receipts on the SwipeSimple app. 7a. Set the number of receipts to print automatically selecting between “0 copy”, “1 copy”, and “2 copies”. -
Page 16: Quick Troubleshooting Steps
Quick Troubleshooting Steps ISSUES POWERING UP THE SM-L200 Ensure that your SM-L200 is fully charged. To charge your SM-L200, use the enclosed micro U SB charging cable in the box. The Power light will blink green when charging, and will be constantly green when fully charged. A full charge may take up to 5 hours. - Page 17 SM-L200 ERROR LIGHT BLINKS BLUE This most likely indicates that the printer cover is open, the printer is out of paper, or the paper roll is not loaded correctly. Please check the SM-L200’s LCD screen for an error message. Open the printer cover and remove the paper roll, or reload a new roll if your printer’s paper is running low.
- Page 18 ISSUES POWERING UP THE CARD READER Ensure that your card reader is fully charged. To charge your card reader, use the enclosed micro U SB charging cable in the box. The LED status indicator will be red when charging, and will be green (will be off for Swift B250) when fully charged.
- Page 19 ISSUES ACCEPTING CREDIT CARDS Ensure that your card reader is fully charged. Swiped Payments: Ensure that the magnetic stripe on the card is facing the right direction when swiping. Swipe the card in a slow fluid manner when prompted by SwipeSimple. Dipped Payments: Ensure that the chip on the card is facing the right direction when being dipped.
- Page 20 For more information, please visit home.swipesimple.com/support-center or contact your Retriever Merchant Solutions...
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