find-me CARERS Manual

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CARERS GUIDE

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Page 1 CARERS GUIDE...
Page 2: Table Of Contents
- Emergency button - Fall alert - Medication alert Monitored vs Self monitored Monitored guide Self monitored guide Troubleshooting FAQs Find-me Technologies Pty Ltd PO Box 2494, Fortitude Valley, Qld 4006, AUSTRALIA Patented: NZ #599156 · AU #2010300097 · UK #2486146...
Page 3: Important Notes P4
Important notes Introduction The Find-me Carers Watch is not a mobile phone Thank you for choosing the Find-me Carers and as such is not supplied with automatic Watch. Before you start, please ensure that the support for emergency numbers 000, 112 or 111.
Page 4: About The Watch
Monitoring Centre, where a trained care consultant DESTINATION ALERT will be at your assistance. Destination alerts can advise contacts At any time, the details of the Carers Watch’s last once the wearer has arrived at a pre-set known location is displayed on location home page destination.
Page 5 That means your loved shower. The Carers Watch can be worn in the ones will have help available from their shower or in the rain, so if the wearer falls or expert team, any time of day or night.
Page 6: Watch Functions P10
The red button also answers incoming calls. Alerts are sent Self monitored Company/residence Or carer Monitored Tunstall 24/7 SMS & EMAIL response centre EMERGENCY CONTACTS (family members and/or carers) Providing them the last know location Page 10 Page 11...
Page 7: Gps Locator P12
The Find-me Carers Watch is an What happens when an alert is triggered: emergency response system offering direct After an alert is sent, the Find-me Carers Watch two-way voice communication, and assists opens a live GPS window for ten minutes, allowing to locate people using GPS technology.
Page 8: Mobile Phone P14
Find-me Carers Watch to users. In areas where made to and from pre-set numbers, or to an SOS network coverage is low, the Find-me Carers Watch number.
Page 9: Web Interface P16
Watch functions Web interface It’s easy to manage the Find-me Carers Watch and tailor it to your personal needs with our simple and intuitive web user interface. All Find-me Carers Watch features can be Keep in mind that (like your mobile phone) using...
Page 10: Geo Fence P18
Watch functions Geo fence 10 min The Find-me Carers Watch allows you to set a What is the benefit for the wearer? Safe Zone (Geo Fence Alert) that will send an The Geo Fence feature assists carers to set alert to the emergency contacts if the wearer is a designated safe zone.
Page 11: Using The Watch P20
The Find-me Carers Watch can be cleaned using a light spray of water and cloth. Please do not use heavy detergents or chemicals on the Carers Watch as this may damage the watch and void the warranty. Turning on the watch...
Page 12: Charging The Battery P22
When the Find-me Carers Watch shuts down completely from a flat battery, you will hear ‘low The watch will display the percentage of battery - unit shutting down’ and the Carers battery charge. Watch will shut down. Your emergency contacts will be notified when the watch is at 30% and/or when it is shutting down.
Page 13: Emergency Button P24
If in danger, do not draw attention to the Carers Watch by bringing it closer to your mouth, as the unit is designed to broadcast what is happening around you.
Page 14: Fall Alert P26
Using the watch Fall alert The Find-me Carers Watch can be set to detect serious slips or falls. Turn this feature on using your Find-me login. In the case of a slip or fall being detected, the fall alert will automatically be activated and call your nominated carer or Tunstall’s 24/7 Response...
Page 15: Medication Alert P28
The Carers Watch can be programmed to play a medication reminder at set times. You can set up alerts via the Alert Settings tab using your Find-me login. An alert will be heard at the pre set times. Monitored by Tunstall Healthcare...
Page 16 Tunstall Monitored guide Log in page 1. To update settings on your Carers Watch or to Please note that users with watches monitored by view wearer activities, visit the my login tab on Tunstall Healthcare will not have access to other www.findmetunstall.com.au...
Page 17: Monitored Guide
The wearer’s location icon will display the date and The map can be set to auto refresh from indicate whether the time, the Carers Watch battery level, the speed of one minute up to 60 selected Carers Watch movement, communication mode available, and last minutes.
Page 18 Destination Zone, an alert will be triggered and send an alert to the emergency contacts. sent to your emergency contacts. The Carers Watch will calculate the speed of travel between the last two GPS locations. In ‘Standard mode’, these locations would be reported ten minutes apart.
Page 19: Self Monitored Guide
Log in page If purchased through Find-me: If purchased through Tunstall: 1. To update settings on your Carers Watch or to When you purchase your Carers Watch through view wearer activities, visit the my login tab on Tunstall as self monitored, you need to log into www.findmetech.com.au...
Page 20 The wearer’s location icon will The map can be set to auto refresh at one indicate whether the display the date and time, the Carers minute and up to 60 selected Carers Watch Watch battery level, the speed of minutes. Manual update...
Page 21 Destination Zone, an alert will be triggered and send an alert to the emergency contacts. sent to your emergency contacts. The Carers Watch will calculate the speed of travel between the last two GPS locations. In ‘Standard mode’, these locations would be reported ten minutes apart.
Page 22 IMPORTANT: When making any changes to the web The update button must be clicked after you make each change to send the command to the Carers user interface, the Carers Watch you are making the changes to must be switched on and have network Watch.
Page 23 IMPORTANT: When making any changes to the web The update button must be clicked after you make each change to send the command to the Carers user interface, the Carers Watch you are making the changes to must be switched on and have network Watch.
Page 24 Self monitored guide Emergency Contacts Find-me recommends that the carer be set-up as an emergency contact so they Select to receive an SMS can be notified via SMS or email when the and/or email alerts from wearer has triggered an alert.
Page 25: Troubleshooting
30%. You have several hours of use after this Either 3G coverage restrictions are preventing alert before your Carers Watch shuts down. This is connection or make sure you press and hold the RED designed so a carer has plenty of time to assist you in SOS button for up to 3 seconds to alert.
Page 26   How does the Safe Zone alerts work? The Carers Watch will then open up a ‘live’ GPS window for 10 minutes allowing the carer to locate you more frequently. This ‘live’ window can be extended by The GPS Locator feature assists carers to set a the carer manually through the web user interface.
Page 27 However the Find-me Carers Watch is worn and can be activated discreetly, with a simple push of Can the Find-me Carers Watch be used as a duress a button, allowing you to be monitored. alarm for personal safety?
Page 28 How many people can the Find-me Carers Watch call or alert? Depending on the chosen monitoring option, the Find-me Carers Watch can call up to three different numbers, with one of those numbers reserved solely for SOS calls. The watch can also email and SMS up to five other pre-set emergency contacts to receive alerts.
Page 29 Your username: Your password: Your local distributor: Contact Find-me Technologies: 07 3252 9929 findmetech.com.au admin@findmetech.com.au PO Box 2494, Fortitude Valley, Qld 4006...