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Hamilton POS-TD Operational Manual

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Operational Manual
for the
POS-TD
Document #101-0067
1
1/2/03

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Summary of Contents for Hamilton POS-TD

  • Page 1 Operational Manual for the POS-TD Document #101-0067 1/2/03...
  • Page 2 ABOUT THIS MANUAL This manual was designed to introduce the POS-TD Changer and to provide information about installing and operating the machine. This manual will enable the operator to detect error codes and to perform basic troubleshooting procedures. Further assistance can be obtained by calling (800) 837-5561 or (419) 867-4858.

  • Page 3: Table Of Contents

    TABLE O. CONTENTS I. INTRODUCTION ................4 II. OPERATION................5 III. INSTALLATION ................. 6 MOUNTING ...................... 6 ELECTRICAL ....................6 COMPUTER SO.TWARE ................. 6 IV. MAINTENANCE ................. 7 HOPPER ......................7 CONTROLLER ....................7 V. RETURNING ITEMS .OR SERVICE ........... 8 VI.

  • Page 4: Introduction

    The strength of the POS-TD lies in its ability to interface with the locations Point Of Sale (POS) system. With this configuration, the POS system is able to determine the number of coins to dispense and sends this information directly to the changer.

  • Page 5: Operation

    Coin Hopper stops. If a problem should arise with the POS-TD, such as the Hopper going empty, the POS-TD signals the store POS system. This provides feedback to the cashier for quick response and less “down-time”.

  • Page 6: Installation

    To install the cable, connect the Male end of the cable to the back of the POS-TD Changer, and the Female end to the serial port on the POS system. Be sure to tighten all of the screws to avoid accidental unplugging of the connectors.

  • Page 7: Maintenance

    The microprocessor based Hamilton C2000 AUDITPRO Controller monitors the systems of the POS-TD Changer. If a problem is detected, the Controller will notify the store’s POS system, shut down the changer, and display the appropriate error code. (Refer to the TROUBLESHOOTING section of this manual for error codes.)

  • Page 8: Returning Items .Or Service

    V. RETURNING ITEMS .OR SERVICE If any part or component must be shipped to the distributor or the manufacturer for replacement or repair, the following procedure is used: • CALL BE.ORE SHIPPING. BE READY WITH THE MACHINE SERIAL NUMBER AND THE COMPONENT SERIAL NUMBER. YOU WILL RECEIVE A RETURN AUTHORIZATION NUMBER (RA NUMBER).

  • Page 9: Parts

    QUARTER HOPPER ASSEMBLY 48-0050 POWER BOX HARNESS 48-1005 1-H HARNESS 48-2022A POS-TD COMMUNICATION CABLE 49-1022A 5 AMP POWER BOX, COMPLETE 49-2004A AUDIT PRO CONTROLLER, COMPLETE 49-9268 POS-TD DISKETTE 61-0505C VN-1 POS-TD CABINET, COMPLETE 96-0155A VN-1 DECAL ASSEMBLY Document #101-0067 1/2/03...

  • Page 10: Troubleshooting

    VII. TROUBLESHOOTING As described earlier in the OPERATION section, when a fault has been detected, the LED will flash an error code. An LED that remains off indicates no power or a major failure of the Controller. Following is a list of error codes and their definitions. Always note the error code before attempting any service or before contacting the manufacturer.

  • Page 11: Error Code De.initions

    ERROR CODE DE.INITIONS HOPPER EMPTY The Hopper has sensor strips that detect the level of coins. When the coin level falls below the strips, the circuit is open and the Hopper is considered empty. HOPPER JAMMED If this message is displayed, the Controller has not detected any count signals from the Hopper or the counting circuit has remained closed.
  • Page 12 Seller further warrants all repair or service work performed by a factory trained representative or Hamilton Manufacturing Corp. for a period of ninety (90) days from the date the repair or service work was performed. Purchaser’s remedies and the liabilities and obligations of Seller herein shall be limited to repair or replacement of equipment as Seller may choose, and Seller’s obligation to remedy such defects shall not...
  • Page 13 Seller expressly disclaims any warranty for any losses due to bill manipula- tion or theft or loss of cash under any circumstances. No person or entity other than a factory trained representative or Hamilton Manufacturing Corp. has performed or attempted to perform the subject repair or service.
  • Page 14 Hamilton Manufacturing Corporation 1026 Hamilton Drive Holland, OH 43528 Sales Phone: (888) 723-4858 or (419) 867-4858 Sales Fax: (419) 867-4850 Service Phone: (800) 837-5561 Service Fax: (419) 867-4867 Website: http:\\www.hamiltonmfg.com Email Addresses: service@hamiltonmfg.com sales@hamiltonmfg.com parts@hamiltonmfg.com info@hamiltonmfg.com Document #101-0067 1/14/02...

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