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iiNet TG789 Quick Setup Manual

Broadband gateway
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TG789
Broadband Gateway
Quick Setup Guide

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Summary of Contents for iiNet TG789

  • Page 1 TG789 Broadband Gateway Quick Setup Guide...
  • Page 2 Hello. Your iiNet service (username Hello Finn, iiNetAcct) is now active! Please check Your iiNet Internet service is now active! Here are your email for more details. Questions? some details about your account - you can use Please call 13 22 58. Regards, iiNet.
  • Page 3 What are you setting up today? How you plug in depends on which type of internet service you have. If you’re not sure, please check the email and/or SMS from us regarding your internet order, or your customer invoice. TECHNOLOGY TYPE / PRODUCT START ON PAGE...
  • Page 4 Get to know your modem’s lights STATUS INTERNET 2.4GHz 5GHz ETHERNET PHONE WIRELESS BUTTON WiFi...
  • Page 5 Get to know your modem’s lights Light State Meaning Light State Meaning STATUS Modem has no power. WPS not in use or modem has no power. Modem is offline. WPS connection failed - try again. Green Modem is online. Green WPS connection successful.
  • Page 6 Plug in for ADSL and VDSL2 Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet. Press the connect a phone handset to your modem’s Power button on the back of the modem to turn Phone1 port.
  • Page 7 Plug in for NBN FTTN/FTTB and Naked DSL ™ Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet. Press the connect a phone handset to your modem’s Power button on the back of the modem to turn Phone1 port.
  • Page 8 Before you get started... If you received a new NBN™ Connection Box along with your Plug in for NBN FTTC ™ modem, please follow its setup guide to get it plugged in and turned on before you set up your modem. Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet.
  • Page 9 Before you get started... If you received a new NBN™ Connection Box along with your Plug in for NBN HFC ™ modem, please follow its setup guide to get it plugged in and turned on before you set up your modem. Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet.
  • Page 10 Plug in for NBN Fibre to the Premises ™ Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet. Press the connect a phone handset to your modem’s Power button on the back of the modem to turn Phone1 port.
  • Page 11 Plug in for NBN Wireless ™ Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet. Press the connect a phone handset to your modem’s Power button on the back of the modem to turn Phone1 port.
  • Page 12 Plug in for NBN Satellite ™ Using the power cable supplied, connect your You can use an additional Ethernet cable to modem’s Power port to a power outlet. Press the connect your computer to any of your modem’s 4 Power button on the back of the modem to turn LAN ports.
  • Page 13 Plug in for non-NBN Fibre to the Home ™ Using the power cable supplied, connect your If you wish to use your VoIP phone service, modem’s Power port to a power outlet. Press the connect a phone handset to your modem’s Power button on the back of the modem to turn Phone1 port.
  • Page 14 Automatic Configuration By default, your broadband settings should Is the internet light off? configure automatically once your internet Ensure that you received an email from us service is ready and your modem is powered on advising that your internet service is ACTIVE or for 15 minutes.
  • Page 15 Password: test01234 Click Next. If you have an active iiNet Netphone (VoIP) service, you can enter its details here. If you have VoIP with another provider or your service isn't ready yet, click “I don’t have VoIP”. You can set up VoIP later with the steps on page 20.
  • Page 16 Manual Configuration (2 of 4) The different settings for different types of internet. Type of Internet WAN Interface WAN Type VLAN Enabled Other Settings PPP over Ethernet ADSL / Naked ADSL VPI 8 / VCI 35 You’ll also need to enter your username and password as shown on the email from VDSL2 VDSL...
  • Page 17 Manual Configuration (3 of 4) If you wish to keep the default WiFi settings, The 2.4GHz Security Key is the password for your simply leave all boxes blank and click Next until 2.4GHz WiFi network. Change this to something you reach the Router Security Settings step in the that’s hard for others to guess but easy for you to Setup Wizard, which is covered on the next page.
  • Page 18 Manual Configuration (4 of 4) The Setup Wizard allows you to change the username and password used to log in at http:/ /10.1.1.1. This can Internet address: http://10.1.1.1 be handy if you have tenants or meddling teens and you don’t want them to change your modem settings. Default username: admin To keep the defaults, simply leave the boxes blank...
  • Page 19 Connecting via WiFi Your modem’s WiFi has been pre-configured. TG 789vac v 2 You’ll find the WiFi network name (SSID) and TG 7 89vac v2 password (Wireless Key) printed on a sticker on W ir e le ss V o IP S m ar t U lt ra B r oa db a nd G a te wa y Wirel ess VoIP Sma rt U ltra Bro adba nd Ga tewa y the base of your modem.
  • Page 20 Setting up VoIP If you didn’t set up VoIP in the Setup Wizard or you have a third party VoIP provider, please use these instructions. Porting your existing phone number to VoIP? If you’ve asked us to convert your existing phone number to a VoIP service, please allow up to 7 days after your internet service is active for this porting process to complete.
  • Page 21 SIP Network entry. Enter the (case sensitive) following settings: Display Name: Your VoIP number (no spaces or brackets) SIP Domain: iinetphone.iinet.net.au SIP Network: SIP Network sip.westnet.com.au Port: Primary Registrar: sip.STATE*.iinet.net.au Click the Apply button to the right to save your sip.STATE*.westnet.com.au...
  • Page 22 (for example misuse or exposure to liquid or • Phone: 13 22 58 excessive heat); or • Email: support@iinet.net.au d) an external event (for example a fire or flood). Westnet: • Phone: 1300 786 068 1.5 If on inspection of the returned equipment we determine • Email: support@westnet.com.au...
  • Page 23 1.10 This warranty is given by iiNet Limited (ACN 068 628 937) of 1/502 Hay Street, Subiaco, WA, 6008. You can contact us on 13 22 58 or via email to support@iinet.net.au if you have any questions regarding this warranty.
  • Page 24 Moving house? Don’t leave your broadband behind! Call our movers team on 1300 541 714 Support iiNet Support Westnet Support Available 24/7 Available 24/7 13 22 58 1300 786 068 support@iinet.net.au support@westnet.com.au ACN 068 628 937...