1. Manuals
  2. Brands
  3. eWBM Manuals
  4. Security System
  5. Goldengate Series
  6. User manual

eWBM Goldengate Series User Manual

Security key
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
V. 3.1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Goldengate Series and is the answer not in the manual?

Questions and answers

Summary of Contents for eWBM Goldengate Series

  • Page 1 V. 3.1...

  • Page 2: Table Of Contents

    Contents Overview LED Indicators How to Use BioManager™ Install Goldengate BioManager™ How to Enroll Fingerprint How to Add Additional Fingerprint Information How to Remove Fingerprints How to Change PIN How to Factory Reset How to Unlock When PIN Code Verification Fails How to Unlock Fingerprint Recognition Fails BioManager™...

  • Page 3: Overview

    Overview eWBM Goldengate security Key is a FIDO2 certified authenticator designed based on eWBM’s powerful microprocessor MS500 and a fingerprint sensor with a world-leading fingerprint recognition algorithm. Goldengate key supports the new FIDO2 standard so that one can enjoy the benefit of fast login with a strong protection against phishing, account takeover and many other online attacks.

  • Page 4: Led Indicators

    LED Indicators The device LED has the following colors : Red, Green, Blue, Light blue, Amber and White. ▪ Common Mode • Device connected • Fingerprint recognition successful • Waiting for fingerprint (blinking) • Device locked due to fingerprint failure (non-blinking) •...

  • Page 5: How To Use Biomanager

    Install Goldengate BioManager™ 1. Make sure that Goldengate BioManager™ application is downloaded on your PC/Mac. www.ewbm.com/page/gold_bm 2. Launch the Goldengate BioManager™ application. If you see the following screen, plug your Goldengate security key into the USB port on your PC/Mac.

  • Page 6: How To Enroll Fingerprint

    How to Enroll Fingerprint 1. Click the ⊕Add Fingerprint and the enrollment process will start. (Up to 3 fingerprints can be added.)
  • Page 7 How to Enroll Fingerprint 2. Create a PIN and then click OK. (PIN code must be at least 4 characters and maximum 64 characters long.)
  • Page 8 How to Enroll Fingerprint 3. When blue color LED is blinking, start enrolling your fingerprint following instructions on the screen.
  • Page 9 How to Enroll Fingerprint 4. Lift and rest your finger on the sensor repeatedly.
  • Page 10 How to Enroll Fingerprint 5. Continue to lift and rest your finger on the sensor repeatedly until it is completed. NOTE Click Continue button if you want to add another fingerprint. Or click ‘Done’ button if you want to stop enrolling. *When you continue enrolling, no additional PIN code is required.

  • Page 11: How To Add Additional Fingerprint Information

    How to Add Additional Fingerprint Information 1. It is possible to add additional fingerprint(s). When you click the ⊕Add fingerprint you will be asked to verify your PIN code.
  • Page 12 How to Add Additional Fingerprint Information 2. Once the PIN is verified, the enrollment process will start. (Total of 3 fingerprints can be enrolled.)
  • Page 13 How to Add Additional Fingerprint Information 3. When blue color LED is blinking, start enrolling your fingerprint following instructions on the screen.

  • Page 14: How To Remove Fingerprints

    How to Remove Fingerprints 1. Click the trash bin( )to remove registered fingerprint.
  • Page 15 How to Remove Fingerprints 2. Enter the PIN code to remove the fingerprint data.

  • Page 16: How To Change Pin

    How to Change PIN 1. Click Change PIN button to change the PIN code.
  • Page 17 How to Change PIN 2. Enter the current PIN code and then enter the new PIN code and click OK button.

  • Page 18: How To Factory Reset

    How to Factory Reset 1. Click Factory Reset button to reset the security key to initial factory settings. WARNING : all data and credentials on the key will be lost...
  • Page 19 How to Factory Reset 2. Click Proceed button to start the Factory Reset.
  • Page 20 How to Factory Reset 3. Remove the security key from USB port.
  • Page 21 How to Factory Reset 4. Insert the security key into USB port. WARNING : After re-inserting the security key, make sure to touch the fingerprint sensor within 10 seconds to continue “Factory Reset” process. Otherwise, repeat the whole procedure from the beginning.
  • Page 22 How to Factory Reset 5. If blue color LED begins blinking touch the sensor with any of your fingers for the final confirmation.
  • Page 23 How to Factory Reset 6. Factory Reset Successful!

  • Page 24: How To Unlock When Pin Code Verification Fails

    How to Unlock When PIN Code Verification Fails WARNING : If the PIN code verification is failed 8 times in a row, Factory Reset is required to unlock the security key. All stored data and credentials will be lost after the Factory reset.
  • Page 25 How to Unlock When PIN Code Verification Fails 1. If the PIN code entered doesn’t match the below screen will be shown.
  • Page 26 How to Unlock When PIN Code Verification Fails 2. If the PIN verification fails three consecutive times, the user should take out and re-insert the key to try again.
  • Page 27 How to Unlock When PIN Code Verification Fails 3. After the 7 PIN verification trial fails, the warning message will be shown as below. If the correct PIN is entered the warning message will be removed.
  • Page 28 How to Unlock When PIN Code Verification Fails 4. If the PIN is entered incorrectly for the 8 time in a row, then the device will be locked completely. Once the device is locked by PIN verification failure it should be factory reset and all stored data will be lost including credentials.

  • Page 29: How To Unlock Fingerprint Recognition Fails

    How to Unlock Fingerprint Recognition Fails WARNING ▪ For security reasons, eWBM Goldengate security key will be completely locked if the registered fingerprint fails 15 times in a row. ▪ If the “RED” light is turned on the device, please run BioManager™. Make sure all other web applications are closed before running BioManager™.
  • Page 30 How to Unlock Fingerprint Recognition Fails 1. Unlock the device by entering the correct PIN code.

  • Page 31: Biomanager™ Version Number And Product Image

    BioManager™ Version Number and Product Image 1. Insert your device into the USB port in your PC/Mac and then click the Info button.
  • Page 32 BioManager™ Version Number and Product Image 2. If you press Info button, then it will show the product image and the BioManager™ version number. This is an example image when using the Goldengate G310...

  • Page 33: Windows 10 Security Key Manager

    Windows 10 Security Key Manager eWBM Goldengate security key can be set up from systems settings panel on computers running on Windows 10 insider preview build 18298 [19H1] or above. In sign-in settings/ Security Key, Fingerprints and PIN can be managed (add/delete) and the security key can be reset to factory setting if necessary.

  • Page 34: Fcc Warning Statements

    ▪ Supplier’s Declaration of Conformity: 47 CFR § 2.1077 Compliance Information Unique Identifier : Goldengate Series Security Key Responsible Party – U.S. Contact Information eWBM Co., Ltd. 3003 North First St. #300 San Jose...

Table of Contents