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Summary of Contents for Mobile Alert 4G Mobile Alert Smart GPS Tracker
- Page 1 Mobile Alert GPS Tracker User Manual Mobile Alert TeleHealth Alert Device...
- Page 2 Thank you for choosing the Mobile Alert GPS Smart Tracker. Each device has been carefully tested and inspected to meet the highest quality standards. Our mobile alert tracker was designed to give you the mobility and freedom to go virtually anywhere you want, without ever worrying about getting help in an emergency.
- Page 3 Our mobile alert tracker uses a nation- wide wireless 4G network to contact a team of emergency operators, caregiv- ers, or loved ones with the touch of a button 24 hours a day, 7 days a week. For more information about the mobile alert tracker call your authorized dealer or go to www.mobilealertsolutions.com.
- Page 4 Table of Contents • What’s Included in the Box • Mobile Alert Tracker Product Features • Setting up Your Mobile Alert Tracker • In an Emergency • Testing Your Unit • To Cancel an Alarm Activation • Finding a Loved One •...
- Page 5 Table of Contents • Using Device as a Hands-Free Mobile Phone • Placing Outbound Calls • Receiving Inbound Calls • Geo-Fencing • Wearing Your Mobile Device Tracker • Attaching Lanyard to Device • Battery Cell Status Information and • Charging the Battery...
- Page 6 What’s Included in the Box 1. Mobile Alert Tracker with Pre-in- stalled Rechargeable Battery 2. Wall Power Adapter 3. Charging Cable 4. Charging Cradle 5. Breakaway Neck Lanyard 6. Holster...
- Page 7 Mobile Alert GPS Smart Tracker Product Features The Mobile Alert GPS Smart Tracker is designed to provide you with a simple and reliable way to call for help in the event of an emergency. One-Touch Operation • Press the large red button for two (2) seconds and your emergency SOS call is placed.
- Page 8 GPS Location • Sends your last known position direct- ly to the monitoring center, caregiver and/or loved one. Hands-free Mobile Phone • Place outbound and receive inbound calls from up to 5 pre-programmed phone numbers of caregivers, family members or loved ones. Activity Tracker •...
- Page 9 Waterproof IP67 for Shower • Wear it in the shower or bath. 14 Voice Prompts • Lets you know the status of your de- vice (i.e., “Your emergency call is now being placed; Congratulations, you have reached your goal for the day; Your de- vice battery is getting low”, etc.).
- Page 10 Battery Usage • Up to 6 days standby time. • Normal use is generally 2-3 days. • All functions enabled will decrease battery life significantly. • It is recommended to charge device daily. Battery Status Indicator • Visual battery % indicator and voice prompt announcement when battery is low and when battery is critically low.
- Page 11 • Easy to take on and off Leather Belt Clip (holster) • Won’t fall out and allows full feature and functionality. Setting-up the Mobile Alert GPS Smart Tracker PRIOR TO FIRST USE: Carefully read the instructions below, then place the device in the...
- Page 12 • Place the Mobile Alert GPS Tracker device into the desktop charger. You should feel a magnetic pull as you slip device into the charger The display will illuminate indicating the device is charging. The device is fully charged when the display turns off and the device voice announces.
- Page 13 • You will hear the voice prompt say, “An emergency SOS call has been activated.” To cancel emergency call press and hold the SOS button for three (3) seconds. Do not cancel the test call. • You will hear a beep sound for 20 sec- onds allowing you to cancel the alarm notification.
- Page 14 NOTE: If an emergency call is attempt- ed to be placed, and no wireless cellular coverage is available, the device will announce “Your call cannot be placed at this time.” We recommend you test your device on a weekly basis and whenever you are in a location where you have not been with the device previously to ensure it is working properly.
- Page 15 Your Mobile Alert Tracker is a two-way device, which means that you can speak to the operator through the unit and he/she will hear you and the oper- ator can speak to you and you will hear him/her through your unit as well.
- Page 16 Testing Your Unit It is recommended that you test your unit weekly. 1. Test to notify designated loved ones AND the monitoring center: - Press the large red SOS button on the front of the device for two (2) sec- onds and then release.
- Page 17 Finding You In the event your authorized caregiv- er or a loved one wants to locate you, they can do so by texting the capital letter “F” to your assigned device phone number. The person requesting your location will receive a text message with a link to Google Maps showing your last known location.
- Page 18 The device will emit an audible ringing or beeping sound for 3-4 minutes or until the large red SOS button on the front of the device is pressed. Fall Detection Fall detection is a feature that is turned “On” by factory default, but may be de-activated by your authorized dealer.
- Page 19 If you have fallen, but you are okay, or you miss the grace period to cancel, simply let the operator know that you are okay. NOTE: Fall detection is not 100% accurate or reliable. The call button should be pushed in an emergency if the device does not announce “A fall has been detected.”...
- Page 20 Activity Tracker Your device has a built-in pedometer that tracks movement displayed as the number of steps walked throughout the day. The device comes with an arbitrary preset daily goal of 6000 steps which is simply the factory default setting. You may change the goal (number of steps) through the mobile app or by calling your authorized dealer.
- Page 21 Using the Device as a Hands-Free Mobile Phone Your device works as a hands-free mobile phone. Calls may be placed and received via the 4g LTE Wireless Cellular Network. This feature allows you to call up to 5 pre-selected phone numbers of caregivers, loved ones and family members.
- Page 22 Placing Outbound Calls To place an outbound call simply press and hold the top button on the right side of the device for about 1 second until the device makes one beep sound then release the button. The display will show the phone numbers programmed in your device.
- Page 23 TIP: Request the number of the person you will call most often to be the first number in the call list, that way when calling that person you would simply press and hold the top button on the side of the device until you hear a beep, then press the large red SOS button and your call will be placed.
- Page 24 Google Maps showing the location of the device. Wearing Your Mobile Alert Pendant Your pendant should be worn at all times. You have the option to wear it around your neck, in the attached...
- Page 25 Attaching the Lanyard to the Mobile Alert Tracker Our lanyard is designed with a magnetic break-away safety feature to help avoid accidents. There is a small nylon loop that clips to the lanyard. The loop attaches to the device by passing it through the hole on the top of the device and then by pulling the clip through the loop until secure.
- Page 26 Battery Cell Status Indicator When battery capacity decreases to 20%, an audio voice prompt will notify the user, “Battery is low. Please charge as soon as possible.” A notification will automatically be sent to your desig- nated caregivers and loved ones. When the battery capacity decreases to 5%, an audio voice prompt will notify the user, “Battery is critically low, please...
- Page 27 Battery is Fully Charged The battery is fully charged when the display is no longer illuminated and the light on the base of the charging cradle turns from red to blue. The voice prompt will also announce “your device is now fully charged.” NOTE: When the battery is drained, your device WILL NOT be able to contact the emergency call center until...
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