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Turn off the headphones and the Bluetooth device, then turn on the
headphones and then restart Bluetooth device. Then retry the pairing method.
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Reset your headphones to the factory settings and try again.
4. I can find the headphones on the Bluetooth device list but can't
successfully connect them.
Disconnect your Bluetooth device from any previously connected devices. Restart
the Bluetooth device and retry connecting the headphones.
Remove the headphones from Bluetooth device list and pairing again.
5. After pairing, there is no sound in headphones when playing
music or answering call.
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Make sure the headphones have been successfully paired with your device.
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Make sure the volume is not too low or mute on both your headphones and the
Bluetooth device.
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Make sure the Bluetooth tooth device is playing music/audio.
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Some phones do not have the full stereo music function, check by connecting
to another cellphone to test the headphones.
6. After pairing, the sound is not very clear/the caller cannot hear
my voice clearly and cuts out intermittently.
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Please adjust the volume on your Bluetooth device and headphones.
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Units are out of range (within10meters), Bring units closer together.
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Make sure there is no interference source (electrical or magnetic) nearby.
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Recharge your headphone, the power may be too low.
7. The Bluetooth Device ask for a password/pin while pairing
V1.0
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