Rheavendors Group SAGOMA Installation And Maintenance Manual

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Manual CE (SAGOMA GB)

automatic vending machine

[SAGOMA]

installation and maintenance manual

to be kept inside the machine

MAN3100005

Vers 1.0 22/11/2002

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Page 1 Manual CE (SAGOMA GB) automatic vending machine [SAGOMA] installation and maintenance manual to be kept inside the machine MAN3100005 Vers 1.0 22/11/2002...
Page 2 Manual CE (SAGOMA _GB) DISPLAY SELECTION KEYPAD COIN ENTRY LOCK STATIONY COIN RETURN...
Page 3 Manual CE (SAGOMA_GB) INDEX SEZIONE 1 TECHNICAL DATA ......................... 4 SEZIONE 2 PART 1. INTRODUCTION......................5 SEZIONE 3 PART 2. DESCRIPTION OF THE EQUIPMENT................. 7 SEZIONE 4 PART 3. ADVICE FOR THE INSTALLER ................... 8 SEZIONE 5 PART 4. BASIC OPERATING PRINCIPLES ................9 SEZIONE 6 PART 5.
Page 4 M.P.R., via Trieste 49, I-21042 Caronno Pertusella (VA), Italia. THIS MANUAL MUST BE KEPT INSIDE THE MACHINE. Installation and maintenance manual Automatic Vending Machine SAGOMA INCOLLARE QUI LA SECONDA COPIA DELL'ETICHETTA MATRICOLA...
Page 5 Manual CE (SAGOMA_GB) Sezione 2 Part 2. Introduction We congratulate you on your choice of a M.P.R. automatic vending machine. This product has been designed by experts and it has been manufactured according to the high quality standards, which have always been a characteristic of all M.P.R. products. This instruction manual will help you to acquire a better knowledge of your machine.
Page 6 Manual CE (SAGOMA _GB) Safety Regulations The vending machine has been designed and manufactured in accordance with the following European Regulations: Directives 73/23 CEE; 98/37/CE; 89/336/CEE Norms EN 60335-1 IEC 60335-2-75 EN 5514-2:1997 EN 61000-3-2:1995+A1:1998+A2:1998 EN 61000-3-3:1995 EN 55014-1:1993+A1:1997...
Page 7 Manual CE (SAGOMA_GB) Sezione 3 Part 3. Description of the Equipment The SAGOMA Vending Machine, in its different models, is an appliance meant for general use (non-professional). The Vending Machine is supposed to supply beverages automatically, mixing ingredients with water.
Page 8 30° C or with relative humidity exceeding 80%. The SAGOMA vending machine, that you have bought, has been manufactured according to the norms and regulations related to the non-toxicity of those parts coming in contact with foodstuffs and electric insulation.
Page 9 Manual CE (SAGOMA_GB) Sezione 5 Part 5. Basic Operating Principles The powered machine is normally in the stand-by mode. When a button is pressed, a vend cycle starts. If a sale price is pre-set (i.e. the machine is not pre-set for the free vend mode), before selection the required amount of money must be inserted by means of coins, bank notes or other.
Page 10 Manual CE (SAGOMA _GB) 2) When the solenoid valve corresponding to the boiler is activated, the preset quantity of water is poured to dissolve the ingredients; 3) If supplied, the mixer motor is activated; 4) The geared motor activates the screw feeder, in the canister of the corresponding ingredient, which pours the correct quantity of ingredient in the mixing bowl.
Page 11 Manual CE (SAGOMA_GB) position: this occurs when the group in which the water level is kept constant, is movement motor is started. The lower filter conveyed by pressure in the coffee boiler by is moved to close the brewer and press the means of a pump.
Page 12 Manual CE (SAGOMA _GB) the corresponding ingredient, which conveys the correct quantity of ingredient into the mixing bowl. More than one canister can be activated simultaneously for the same mixing bowl; 5) The solenoid valves are switched off; 6) If present, the mixing bowl motor is switched off.
Page 13 Manual CE (SAGOMA_GB) Sezione 6 Part 6. Transportation The machine must be moved by qualified personnel. The machine must be carefully transported as any overturning of the machine is to be avoided. The machine must be kept horizontally positioned when moved to another location.
Page 14 Manual CE (SAGOMA _GB) Remove the board prism positioned between canisters ingredients and the top of the cabinet. Sezione 8 Part 8. Positioning The machine must be installed indoor on a flat and sound floor. If the machine is installed in a safety gangway, the remaining opening of passage between the machine with the open door and the nearest obstacle must be at least 80 cm.
Page 15 Manual CE (SAGOMA_GB) 15/15...
Page 16 Make sure that the water is free of impurities and does not feature excessive hardness (higher than 20 French Degrees). This shortcoming can be solved using normal water softeners. The SAGOMA machines, models E and FB, are complete with a standard water- softening filter.
Page 17 The display shows: rheavendors 03-2002 date of the last upgrade of the software loaded in the vending machine SAGOMA v 2.2 22 - 07 - 02 version of the master file loaded in the vending machine (i.e vers. 2.2) vers.
Page 18 Manual CE (SAGOMA _GB) rheavendors SAGOMA TAKE A RELAX MOMENT During the installation procedure, the following messages are displayed: WATER REFILLING meaning that some functions of the machine are temporarily inhibited for an easier and safe installation. In these phases, these messages replace the standard invitation message. In case of doubt, refer to installation instructions.
Page 19 3 min. The following message appears on the display: rheavendors SAGOMA TAKE A RELAX MOMENT If the load is sufficient, by pressing the key PL inside the machine on the CPU protection, it is necessary to make some washings of the mixing bowls and of the coffee brewer (Version E).
Page 20 Manual CE (SAGOMA _GB) WASHINGS 1 2 3 4 (Version H) Pressing buttons 1, 2, 3 and 4 the machine pours water from one of the beverage outlet spouts. Press the key PL inside the machine on the CPU protection to exit from WASHING mode.
Page 21 PLEASE WAIT Until the right temperature is reached inside the boiler. At the end of the operation the display will shows: rheavendors SAGOMA TAKE A RELAX MOMENT 11.2 Phase 2 of the installation The phase 2 of the installation of the vending machine contains the cleaning of the parts in contact with foodstuff, the loading of the food products and the installation of some accessories.
Page 22 Manual CE (SAGOMA _GB) Remove all the ingredients canisters from the machine (including the canister for coffee in beans, if present) separate the main body from covers and slides and immerse all parts in the solution previously prepared. Remove aspiration unit of...
Page 23 Manual CE (SAGOMA_GB) The time of permanence in the solution, in order to obtain a full disinfecting, is stated on the packaging of the chemical. At the end of the disinfecting, recover canisters and covers, dry them very carefully (using compressed air, a hair dryer or perfectly clean and sterile cloths) and reassemble them in the machine.
Page 24 Manual CE (SAGOMA _GB) Before loading make sure, checking through the transparent protection of the cups compartments, that the central stack of cups is in a position suitable for filling (that is to say with the hollow side facing the operator). Should this not be the case, then switch on the machine inserting the service key into the safety switch.
Page 25 Manual CE (SAGOMA_GB) When the machine is open and rotate the cup feeder. Remove the metal weight. and off, lift Slide along the guide track the Insert the weight again. Refit the cup feeder. stirrers still hold together with the packing band and, once they have reached the end of the guide, rip the band off.
Page 26 Manual CE (SAGOMA _GB) 26/26...
Page 27 Manual CE (SAGOMA_GB) Sezione 12 Part 12. Programming of the machine 12.1 Memory The machine is controlled by a programme stored in the microprocessor of the FLASH memory, installed on the CPU board. The program stored in the memory can be updated with a FLASH serial card or with a serial cable.
Page 28 Manual CE (SAGOMA _GB) END PROGRAMMING - - - - - - - - - - - - - - 12.4 Buttons used in the programming mode Programming is carried out by pressing buttons on the selection keypad. Notably: •...
Page 29 Manual CE (SAGOMA_GB) PROGRAMMING - - - -MISCELLANEOUS - - DIAGNOSTICS - - - - - - - - - - - - - - - - - - - - - - SALES AUDIT - - - - - - - - - - - - - - - - - - - - - PROGRAMMING- - - - -MDB- - - - - - - - - - - -...
Page 30 Manual CE (SAGOMA _GB) INHIBITED PRE SELECTION Only for FP versions the display shows also the function: FUNCTIONING COLD Scroll the functions pressing buttons 4 and 5. To inhibit button, which is going to be programmed, confirm INHIBITED pressing button 1.
Page 31 Manual CE (SAGOMA_GB) this parameter at 0 if you want that milk starts before ground coffee and the value 1 for the opposite. Pressing in sequence button 2 the display shows: PRODUCT X 0=inhib. The number of the product shows the position of the canister inside of the machine starting to count from the left the possible positions of the product motors.
Page 32 Manual CE (SAGOMA _GB) Increase or decrease the value of the time of working of the mixer pressing respectively button 4 and 5; otherwise inhibit the MIXER setting its value to 0.0. Pressing again button 2 the display shows: Start delay...
Page 33 Manual CE (SAGOMA_GB) Pressing buttons 4 and 5 the display shows all the other available pre-selections: presel. message BARLEY presel. message NO CUP presel. message EXTRA MILK presel. message SHORT Only for the models not equipped with buttons for sugar adjusting with leds, there are also the following pre-selections: presel.
Page 34 Manual CE (SAGOMA _GB) price decaf/barley 0 = + 1 = - Pressing buttons 4 and 5, set 0 for a price increasing or 1 for a price decreasing; the price will be modified of the value of the price associated at the current button.
Page 35 Manual CE (SAGOMA_GB) enab. presel. for button 1 YES Proceed as for previous preselections. SHORT To associate to the current button the preselection SHORT choose it in the menu and press button 2. The display shows: presel. message SHORT Pressing again button 2 the display shows: WATER quantity SHORT - .0...
Page 36 Manual CE (SAGOMA _GB) To associate to the current button the preselection EXTRA SUGAR choose it in the menu and press button 2. The display shows: canister SUGAR nr: Pressing buttons 4 and 5 to increase or decrease the number of the product motor corrispondent to the canister in which sugar is present.
Page 37 Manual CE (SAGOMA_GB) FREE VEND At this point the machine is able to dispense any selection, without charge. Selection vended in the selection test mode are counted in a separate counter (see "Reading of sales data"). To exit from the selection test mode, press the key FREE inside the machine on the CPU protection again.
Page 38 Manual CE (SAGOMA _GB) TEMPERATURE Espresso Pressing button 4 and 5 set the value. Pressing button 2 (Version E) the display shows: DEF. FIRST COFFEE Use this parameter to obtain drinks made with coffee beans at a right temperature also after long periods of inactivity of the coffee brewer.
Page 39 Manual CE (SAGOMA_GB) MESSAGE NUMBER Press buttons 4 and 5 the number of the stand by message to show on the display during the working of the machine (from 0 to 7). Set the message number 3 only if a programmable message is been set with the rheaction programme with the PC.
Page 40 Manual CE (SAGOMA _GB) type coin-mech to programme an MDB serial payment system. Pressing again button 2, the display shows: fan delay sec. pressing buttons 4 and 5 it is possible to modify the value of the time range between the end of the cycle of a drink and the switching off of the aspiration fan.
Page 41 Manual CE (SAGOMA_GB) • NO SUGAR: the stirrer is dispensed with the drinks where sugar is added also when is pressed the pre-selection NO SUGAR • ALL: the stirrer is dispensed with all the drinks Programme this value at 1 to enable the connection. At the end of the programming, press button 1 to confirm the set data.
Page 42 Manual CE (SAGOMA _GB) XX.X This parameter visualises the value of the supply tension at the 24 V actuators. This value should be included between 24 V and 28 V. At the end of programming, press button 1 to confirm the set data.
Page 43 Manual CE (SAGOMA_GB) This value indicates the number of beverages in the selection test mode (free-vend: see "Pre- setting of normal sale prices"). Finally, partial counters are available for each sale price. By pressing button 2 several times, the values from TOTAL PRICE 1 XXXXXXX TOTAL PRICE 12...
Page 44 Manual CE (SAGOMA _GB) XXXXX is displayed. Press buttons 4 and 5 and modify the values of the function displayed. This parameter indicates the maximum value of credit accepted by the machine. When the maximum credit limit is overcome, the machine will accept no other payment. Leave this parameter set to 0 if no limitation is required.
Page 45 Manual CE (SAGOMA_GB) is displayed. Press buttons 4 and 5 and modify the values of the function displayed. Set at 0 each coin from A to P which the coin-mechanism must accept and at 1 all the coins which the machine must not accept.
Page 46 Manual CE (SAGOMA _GB) measure to save energy, when the machine is off the water temperature in the boilers is decreased to 70°. When one of the two values is set to 00.00, the machine is never switched off. Pressing button 2 the following message CLEANING XX.XX...
Page 47 Manual CE (SAGOMA_GB) To delete, visualize each OUT OF ORDER and keep pressed button 4 for some seconds. 12.7 EVA-DTS The machine with proper hardware may be programmed to collect data following EVA-DTS protocol. To proceed at the programming of these parameters, press button 1 until the display shows: PROGRAMMING EVA-DTS...
Page 48 Manual CE (SAGOMA _GB) Sezione 13 Part 13. Installation of the payment systems To install the payment systems always follow the instructions supplied by the manufacturer. For information only, the installation of a token machine is hereunder described. Remove the CPU and the Fit the token machine.
Page 49 Manual CE (SAGOMA_GB) Sezione 14 Part 14. Cleaning and loading operations To guarantee a correct operation of the machine, it is advisable to carry out the periodic cleaning operations hereunder described. Some of these operations are required to comply with health legislation in force.
Page 50 Manual CE (SAGOMA _GB) Dry the components thoroughly with a dry cloth and mount again all the washed components to the original position. For machines equipped with coffee brewer (Versions E), remove the coffee brewer, wash it with drinkable water (better if with running water) and refit it. This operation is carried out as follows:...
Page 51 Manual CE (SAGOMA_GB) 14.2 Weekly cleaning These operations are carried out once a week, after completing the daily cleaning operations. Make sure that the machine is off. With a damp cloth clean the surface where the ingredient canisters lay and the bottom of the machine to remove any powder eventually spilled during loading.
Page 52 Manual CE (SAGOMA _GB) When the machine is open And rotate the cup feeder. Remove the metal weight. and off, release Slide the stirrers still hold together Insert the weight again. Refit the cup feeder. with the packing band along the...
Page 53 Manual CE (SAGOMA_GB) canisters instant After loading, refit the canister ingredients can be removed and reopen the closure of the from the machine for an slide. easier loading. Turn closure of the slide in order to prevent spilling of powder. In the versions E, the canister of coffee in beans can be removed for an easier loading.
Page 54 Manual CE (SAGOMA _GB) Sezione 15 Part 15. Ordinary and prevention maintenance 15.1 Monthly maintenance 15.1.1 Disinfecting of components in contact with ingredients These operations must be carried out once a month to ensure the hygiene of the machine. These operations have already been described in the paragraph "Cleaning and Disinfecting of...
Page 55 Manual CE (SAGOMA_GB) Remove the plates of Turn upwards the Turn the group in the Dismount the inferior the superior filter superior filter, position of ejection waste filter and clean it with dismount and clean grounds and overturn the hot water removing all it with hot water slide of coffee coffee powder.
Page 56 Manual CE (SAGOMA _GB) Sezione 16 Part 16. Machine out of service 16.1 Temporary out of service Should a long period be foreseen in which the machine will not operate, the following operations must be carried out: Extract the service key;...
Page 57 Manual CE (SAGOMA_GB) Sezione 17 Part 17. Further advice for the user The automatic vending machine in your hands is safe for those who follow the loading and ordinary cleaning instructions indicated in this manual. The user must not gain access to areas in the machine, which feature a cover requiring a tool to be removed.
Page 58 Manual CE (SAGOMA _GB) Sezione 18 Part 18. Troubleshooting 18.1 Problems visualised by the machine The problems described in this section are shown by an error message on the display of the machine. SYMPTOM PROBABLE CAUSE REMEDY The display shows " OFF 1: the...
Page 59 Manual CE (SAGOMA_GB) quantity water filter coffees The display shows " OFF 8A": The coffee brewer does not Check the micro-switch of the The machine does not vend return to rest position position of the coffee brewer and the correct power supply at beverages through the coffee the motor.
Page 60 Manual CE (SAGOMA _GB) The display shows " OFF 31B": error occurred Check replace, temperature control necessary, temperature the machine is out of order coffee boiler (low temperature) probe in the coffee boiler, the resistance error occurred Check replace The display shows " OFF 31C":...
Page 61 Manual CE (SAGOMA_GB) 18.2 Miscellaneous shortcomings The shortcomings described in this section are not indicated by any message displayed on the machine. SYMPTOM PROBABLE CAUSE SOLUTION The machine does not switch No mains voltage Wait for the resetting of mains on (no component is powered) voltage The boiler is overheated...