Sonova Phonak RemoteControl User Manual
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Sonova Phonak RemoteControl User Manual

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Summary of Contents for Sonova Phonak RemoteControl

  • Page 1 Phonak RemoteControl User Guide...
  • Page 3 Welcome Congratulations on choosing the Phonak RemoteControl. Please read the user guide carefully to make sure that you understand and get the best out of the RemoteControl. For more information about features and benefits, simply contact your hearing care professional.

  • Page 4: Table Of Contents

    Contents 1. Description 2. Using the Phonak RemoteControl 2.1 Activating the Phonak RemoteControl 2.2 Switching on/off 2.3 Understanding the indicator light 2.4 Pairing the Phonak RemoteControl with your hearing aid 2.5 Changing hearing aid volume 2.6 Changing hearing aid program 3.
  • Page 5 6. Compliance information 7. Information and description of symbols 8. Important safety information 8.1 Hazard warnings 8.2 Information on product safety 8.3 Other important information 9. Service and warranty 9.1 Local warranty 9.2 International warranty 9.3 Warranty limitation...

  • Page 6: Description

    1. Description The intended use of the Phonak RemoteControl is to enable changes of your hearing aid programs and volume. Indicator light Volume up On/Off slider Volume down Program change Battery door The Phonak RemoteControl must be paired with your...

  • Page 7: Using The Phonak Remotecontrol

    2. Using Phonak RemoteControl 2.1 Activating the Phonak RemoteControl Pull out the battery protective tab to activate your Phonak RemoteControl. 2.2 Switching on/off Use the slider to switch on or off. 2.3 Understanding the indicator light Solid green for 3 seconds...

  • Page 8: Pairing The Phonak Remotecontrol With Your Hearing Aid

    2.4 Pairing the Phonak RemoteControl with your hearing aids To use your Phonak RemoteControl with your hearing aids, you must first pair the hearing aids. It is only necessary to perform the pairing process once with your hearing aids. After the initial pairing, your Phonak RemoteControl will connect automatically with your hearing aids.

  • Page 9: Changing Hearing Aid Volume

    “+” button 3. Release the volume up ”+” button when the light indicator starts to blink blue 4. The Phonak RemoteControl and your hearing aids will now pair automatically 5. After a successful pairing the light indicator is solid green for 5 seconds and you may hear a notification beep in your hearing aid 6.

  • Page 10: Changing Hearing Aid Program

    2.6 Changing hearing aid program Each press of the program button will switch your hearing aids to the next available program. Press to change the hearing aid program Hearing aids may beep to confirm selection, depending on your hearing aid configuration. Changes are applied to both hearing aids at the same time.

  • Page 11: Inserting A New Battery

    3. Inserting a new battery 3.1 Open the battery compartment 3.2 Remove the battery from the battery compartment 3.3 Insert the new battery...

  • Page 12: Close The Battery Compartment

    The Phonak RemoteControl requires a lithium button cell (CR2032). 3.4 Close the battery compartment...

  • Page 13: Reset The Phonak Remotecontrol

    4. Reset the Phonak RemoteControl A reset of your Phonak RemoteControl will remove the pairing to your hearing aids. Press the volume up “+” button and the program change button for more than 10 seconds.

  • Page 14: Troubleshooting

    5. Troubleshooting Problem Causes No indicator light when a button RemoteControl is switched off is pressed Battery needs replaced Hearing aids do not respond to Hearing aids are switched off the RemoteControl Hearing aids are not paired with the RemoteControl RemoteControl is switched off Battery needs replaced Solid red light indicator...
  • Page 15 What to do Switch on the RemoteControl (chapter 2.2) Change battery (chapter 3) Switch on your hearing aids (see hearing aid user guide) Pair the RemoteControl (chapter 2.4) Switch on the RemoteControl (chapter 2.2) Change battery (chapter 3) Reset the RemoteControl (chapter 4) and pair your hearing aids (chapter 2.4)

  • Page 16: Compliance Information

    6. Compliance information Declaration of conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the declaration of conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on http://www.phonak.com/us/en/certificates (worldwide...
  • Page 17 The following model is certified under: Phonak RemoteControl FCC ID: KWC-RC1 Canada IC: 2262A-RC1 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:...
  • Page 18 These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 19 Notice 4: Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law (電波法) and the Japanese Telecommunications Business Law (電気通信事業法). This device should not be modified (otherwise the granted designation number will become invalid).
  • Page 20 Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014 EN 55011:2009+A1 CISPR11:2009/AMD1:2010 CISPR22:1997 CISPR32:2012 ISO 7637-2:2011 CISPR25:2016 EN 55025:2017...
  • Page 21 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...

  • Page 22: Information And Description Of Symbols

    7. Information and description of symbols With the CE symbol, Sonova AG confirms that this product — including accessories — meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 23 US Federal Communications Commission. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other trademarks and trade names are those of their respective owners.
  • Page 24 Japanese mark for certified radio equipment. Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates the manufacturer’s catalogue number so that the medical device can be identified. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 25 Humidity during storage: 0% to 70%, if not in use. Atmospheric pressure during transportation and storage: 200 hPA to 1500 hPa During transportation keep dry. The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste.

  • Page 26: Important Safety Information

    8. Important safety information Please read the information on the following pages before using your device. 8.1 Hazard warnings Your device operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched off. The intended use of the RemoteControl is to enable changes of the hearing aid programs and volume.
  • Page 27 Changes or modifications to the device that were not explicitly approved by Sonova are not permitted. Such changes may damage your device. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional.
  • Page 28 Remove the battery if you are not using the device for a long period of time. Dispose of electrical components in accordance with your local regulations by Sonova AG. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards.

  • Page 29: Information On Product Safety

    8.2 Information on product safety Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard) or direct skin contact when sweating (workout, fitness, sport). Do not drop the device. Dropping onto a hard surface can damage your device. Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your device.
  • Page 30 Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Never use a microwave or other heating devices to dry the device. The digitally-coded, transmission technology used in the device is highly reliable and experiences virtually no interference from other devices.

  • Page 31: Other Important Information

    8.3 Other important information High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range. If the hearing aids do not respond to the device because of an unusual field disturbance, move away from the disturbing field.

  • Page 32: Service And Warranty

    9.2 International warranty Sonova offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.

  • Page 33: Warranty Limitation

    9.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
  • Page 34 Notes...
  • Page 36 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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