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Problems with the Model 4100 can range from simply making sure the unit is plugged in to
lightning damage. This appendix is provided to help you pinpoint and solve functioning
problems. It is divided into the common areas where problems occur. They are:
The following pages describe problems in these areas, possible causes and solutions. If the
unit still does not work after you have tried the following solutions, call our Customer Service
Model 4100
TROUBLESHOOTING GUIDE
Troubleshooting Guide v.3.01
page 1
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Table of Contents
Summary of Contents for Sensaphone 4100
- Page 1 Model 4100 TROUBLESHOOTING GUIDE Problems with the Model 4100 can range from simply making sure the unit is plugged in to lightning damage. This appendix is provided to help you pinpoint and solve functioning problems. It is divided into the common areas where problems occur. They are:...
- Page 2 See Chapter 3, page 15. Incorrect tone/pulse selection See Chapter 3, page 17. Incompatible phone line The Model 4100 must be hooked up to a standard 2-wire analog phone line, NOT a digital extension to a phone system. If the unit won’t dial...
- Page 3 Troubleshooting Guide v.3.01 Incorrect temperature readings: Problem Possible Cause Solution Temperature reads -20° Temperature sensor is either Check wires to temperature sensor disconnected or has broken wires and connect or replace wiring. Temperature reads 150° Temperature sensor wires touching Verify and correct wiring. or shorted Temperature inaccurate Both a remote temperature sensor...
- Page 4 Sensaphone ® Model 4100 Monitoring Problems: Problem Possible Cause Solution Alarm status of alert Incorrect input normality Reset input normality. See Chapter input incorrect 4, page 26. False power out alarms Power recognition time too short It is common for the power to have brief interruptions.
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