Owner Information General Information Congratulations on choosing a WellSoft water treatment appliance! Soon you and your family will be enjoying clean, clear water. Use this guide to attain the maximum benefit from your appliance. As an owner, you may find the first few pages to be the most helpful in solving your needs. If you have trouble with the operation of your appliance, see Troubleshooting in the back of this manual or contact the HelpLine at 1-844-375-6917.
Bypass mode. Ensure that the appliance is returned to Service mode when the appliance is repaired or the use of untreated water is complete by turning the gray knob clockwise until it hits the stop. Figure 1: Bypass Valve Bypass Position Service Position 4/7/2017 WellSoft Owner’s Manual...
An appropriate Water Filter can address these water shortcomings. Water Characteristics - Models WS80 and WS100 require a pH of 7 or above to function properly. An iron test to determine iron levels is also necessary.
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Actual Hardness (use your test results for hardness) Ferrous Iron (x5 for standard) or (x86 for metric) Compensated Hardness (add first two results for result) If you have any questions, call the HelpLine. (see General Information) 4/7/2017 WellSoft Owner’s Manual...
9. Adhere to all operational, maintenance, and placement requirements. 10. Inspect and clean the brine tank and air check/draw tube assembly annually or when sediment is present in the brine tank. WellSoft Owner’s Manual 4/7/2017...
8. Do not connect the drain and the overflow (gravity drain) lines together. 9. Do not use to treat water that is micro-biologically unsafe or of unknown quality without adequate disinfection before or after the appliance. 10. Do not allow your appliance or drain line to freeze. 4/7/2017 WellSoft Owner’s Manual...
H. For outside installations, the appliance should be enclosed so it is protected from the weather. Step 4 Turn Off Water Supply A. Turn off the water supply. B. Open the hot and cold water taps to depressurize the lines. WellSoft Owner’s Manual 4/7/2017...
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Hard Water To Outside Faucets Ground Wire and Clamps Well Water (Copper Pipe Only) Cold Soft Water Shut Off Hot Soft Water Valve City Water Meter Electrical Inlet Outlet Outlet Water Heater Drain and Overflow Lines 2"Air Gap 4/7/2017 WellSoft Owner’s Manual...
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Connect Water Lines Connect water lines in compliance with all state and local, building, plumbing, and electrical codes. The Wellsoft valve connection fittings on the back of the unit are 1” NPT. They can be connected to your home’s plumbing supply with a variety of connectors / fittings (sold separately).
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C. Ensure that the outlet selected is not operated by an On/Off switch. Power Sensor Cord Wire Step 11 Set Up the Controller A. Program the appliance controller before moving to step 12. (see Setting The Controller) 4/7/2017 WellSoft Owner’s Manual...
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D. Open a cold water tap and allow the appliance to flush for 20 minutes or until approximately 72 gallons (270 liters) have passed through the appliance. This procedure is required to meet NSF compliance. Verify the controller indicates water flow. (see Setting The Controller) E. Place the cover on the cabinet. WellSoft Owner’s Manual 4/7/2017...
Allow adequate time for the joint to cure properly. Exact drying time is hard to predict because of environmental variables. Follow the recommended joint curing times on the primer and cement container labels. 4/7/2017 WellSoft Owner’s Manual...
Use this feature every six months as a part of your routine maintenance procedure to ensure a long service life for your water treatment appliance. The Iron Purge Icon will display when this feature is activated. WellSoft Owner’s Manual 4/7/2017...
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This setting is recommended to be used when iron is present in your water supply. The clock icon will display when setting the time of day. The clock icon with an “R” on it will display when setting the regeneration time of day. 4/7/2017 WellSoft Owner’s Manual...
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These frequent regenerations help to break up and remove iron build up. This feature should stay turned on for 2 weeks at a time. Depending on the iron levels in your water, you should perform this feature at least once a year. WellSoft Owner’s Manual 4/7/2017...
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B. Press to change the regeneration minutes. Press to save the minutes and the controller will return to the home screen. Time of day is stored in 24 hour format. 4/7/2017 WellSoft Owner’s Manual...
With 12 VAC present at controller, replace the Defective circuit board controller High ambient room temperature. If temperature exceeds 120°F (49°C), the display No action necessary will blank out. This does not affect the operation of the controller WellSoft Owner’s Manual 4/7/2017...
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Gear teeth are not engaged, gear is stripped, “E4” Home latched or something is jammed in the valve. Cycle the power to reset “E5” Memory error Replace controller 4/7/2017 WellSoft Owner’s Manual...
Rinse - 0.5 gpm (1.9 L/min) min) may compromise performance. Intermittent flow rate must not exceed 9.3 gpm (35.2 L/min). System conforms to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data. 4/7/2017 WellSoft Owner’s Manual...
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