Do you have a question about the WiFi Series and is the answer not in the manual?
Questions and answers
Declan Murphy
February 1, 2025
Why does my plusrad 1500w keep going off. It loses time and date every time. Radiator is new. It runs for a while and then goes off.
1 comments:
Mr. Anderson
February 10, 2025
The Plusrad WiFi Series 1500W radiator may keep turning off and losing time and date due to the following reasons:
1. Association with a Control Unit: If the radiator is already linked to a control unit, its time and date settings are automatically overridden by the control unit. Any manual time setting will be canceled.
2. Activation Protection for Open Windows: If the radiator detects a temperature drop of 2.4°C within 4 minutes, it activates the open-window protection feature, turning off for 30 minutes.
3. Power Supply Issues: If there is an unstable or interrupted power supply, the device may lose its settings and turn off unexpectedly.
4. Incorrect Installation or Undersized Heater: If the heater is not properly installed or is undersized for the space, it may not function correctly, leading to frequent shutdowns.
Checking these factors may help identify and resolve the issue.
This answer is automatically generated
Anne Bermingham
March 11, 2025
How do we calibrate the temperature sensor. We have Plusrad 500w
Summary of Contents for Plusrad WiFi Series
Page 1
WiFi radiator-Installation and User Manual...
A. PRESENTATION Firstly we would like to thank you for purchasing this product. Your business is much appreciated and we trust that this equipment will provide many years of use and deliver full satisfaction. Before proceeding to the installation, you should read all the instructions and recommendations detailed in this instruction manual, since the manufacturer will not be responsible for any breakdown or damage caused by misuse.
Page 3
Cleaning and maintenance to be performed by the user, should not be per- formed by children without supervision. Caution: some parts of this product can get very hot and cause bur- ns. Particular attention must be paid when children and vulnerable people are present.
Likewise, a differential protection against ground faults is advisable. The voltage and frequency values of the electricity network must be the same as those indicated on the nameplate. It is possible that the radiator may produce slight noises at the beginning of its operation which is normal due to the expansion and contraction of alu- minium.
ELECTRIC WIRE WALL MOUNTING Together with the issuer, we provide an installation kit consisting of the following elements: • Fixing brackets. • Template. • Screws and fixing plugs. Follow the following steps (graphics are attached): 1. Remove the radiator from its packaging (unpack at the top) and choose where to hang it taking into account the minimum distances required around the emitter.
WARRANTY The manufacturer produces high quality products for international markets. The company provides a guarantee for the period of 5 years and 2 years on electrical and electronic components. For this warran- ty to be valid you must present the original invoice, delivery note or receipt. - The guarantee only covers manufacturing defects and/or any problem occurring from such defects.
Page 7
F. USE OF RADIATOR Setting the radiator in programming mode, will allow you to assign temperatures at different times of the day, for each day. Understanding the full programing potential of your radiator will help to reduce energy consumption. Display: G.
Page 8
ADJUST PROGRAMMED TEMPERATURES: In “Auto” mode the temperature of each hour will change automatically following the programmed Schedule. The user must assign to each hour one of the next temperatures mode: • Comfort ( ), used normally when the user is at home. •...
SETTING PROGRAM 1. The display will show 0:00 on day 1. 2. With the mode key select the desired “temperature mode” for that time (Comfort , eco o mí- nimum 3. Use the [+] key to increase the value of the time until you get the value of the time you want to change the “temperature mode”.
ADVANCED ADJUSTMENTS To enter the advanced setting mode : 1. Press “Prog” while the radiator is in one of the main modes (OFF, AUTO, MANUAL). The window shown will appear: 2. Press “Prog” for 5 seconds. 3. The advanced settings are: •...
Page 11
H. F.A.Q. Error messages • OC: no connection with temperature probe • SC: Short-circuit at temperature probe • Err1: Relay or Triac in short-circuit • Err2: Overload (power limit exceeded) • Err4: Temperature limit exceeded (>90ºC in the electronics) I. ECO-DESIGN Item Unit Type of heat output/room temperature control (select one)
Need help?
Do you have a question about the WiFi Series and is the answer not in the manual?
Questions and answers
Why does my plusrad 1500w keep going off. It loses time and date every time. Radiator is new. It runs for a while and then goes off.
The Plusrad WiFi Series 1500W radiator may keep turning off and losing time and date due to the following reasons:
1. Association with a Control Unit: If the radiator is already linked to a control unit, its time and date settings are automatically overridden by the control unit. Any manual time setting will be canceled.
2. Activation Protection for Open Windows: If the radiator detects a temperature drop of 2.4°C within 4 minutes, it activates the open-window protection feature, turning off for 30 minutes.
3. Power Supply Issues: If there is an unstable or interrupted power supply, the device may lose its settings and turn off unexpectedly.
4. Incorrect Installation or Undersized Heater: If the heater is not properly installed or is undersized for the space, it may not function correctly, leading to frequent shutdowns.
Checking these factors may help identify and resolve the issue.
This answer is automatically generated
How do we calibrate the temperature sensor. We have Plusrad 500w