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LenelS2 EVA 54 User
Manual
P/N DOC-7084-EN-US • REV 1.001 • ISS 17JUL19

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Summary of Contents for United Technologies LenelS2 EVA 54

  • Page 1 LenelS2 EVA 54 User Manual P/N DOC-7084-EN-US • REV 1.001 • ISS 17JUL19...
  • Page 2 Lenel®, OnGuard®, Prism®, BlueDiamond™, and UltraView™ are registered trademarks or trademarks of UTC Fire & Security Americas Corporation, Inc. Lenel is a part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. LenelS2 is a part of Carrier. Trademarks and...
  • Page 3 For more information on warranty disclaimers and product safety information, please check https://firesecurityproducts.com/policy/product-warning/ or scan the following code: Contact information For contact information go to: www.firesecurityproducts.com and manuals To get translations for this and other product manuals go to: www.firesecurityproducts.com LenelS2 EVA 54 User Manual...
  • Page 4: Table Of Contents

    Introduction 8 Chapter 2 LenelS2 EVA 54 overview 9 System overview 10 Hardware 11 LenelS2 EVA 54 front panel 11 LenelS2 EVA 54 back panel 12 Chapter 3 Hardware setup 15 Package content 16 Mounting the unit in a rack 17...
  • Page 5 Spare drives 62 Running spare check 62 Logical drive summary 63 Chapter 5 Troubleshooting 64 Checking drive status LEDs 65 The Alarm buzzer sounds 65 Status LEDs overview 67 Factory Image 68 Contacting technical support 69 LenelS2 EVA 54 User Manual...
  • Page 6: Preface

    LenelS2 EVA 54. Who should use this guide This document should be used by video security system architects and administrators and not by the day-to-day end-user. Related documentation • LenelS2 EVA 54 Quick Start Guide LenelS2 EVA 54 User Manual...
  • Page 7: Safety Guidelines

    WARNING: Operation of the unit with any drive carrier modules missing will disrupt the airflow and the drives will not receive sufficient cooling. It is essential that all bays are filled before operating the unit. Dummy drive carrier modules must be fitted to unused drive bays. LenelS2 EVA 54 User Manual...
  • Page 8: Introduction

    Chapter 1 Introduction The LenelS2 EVA 54 is specially engineered for medium to large scale IP video surveillance deployment. The LenelS2 EVA 54 is ideally suited for continuous surveillance in banks, malls, casinos, factories, warehouses, and similarly sized commercial, residential, governmental or private enterprises. The subsystems are capable of continuous recording and playback operation.
  • Page 9: Lenels2 Eva 54 Overview

    Chapter 2 LenelS2 EVA 54 overview This chapter presents an overview of the LenelS2 EVA 54 unit. It provides unit’s system overview, and describes front and back panel LEDs and connections. The sections in this chapter include: • System overview, see “System overview” on page 10.
  • Page 10: System Overview

    System overview The LenelS2 EVA 54 is delivered with Windows 10. For detailed unit specification, see Table 1 below. Table 1: LenelS2 EVA 54 specifications Model EVA 54 2U, 19” rack mount or desktop Form factor Function NVR server Operating system Windows 10 IoT Enterprise Eight 3.5”...
  • Page 11: Hardware

    The self-contained hardware-based RAID logical drive provides maximum performance in a compact external enclosure. The LenelS2 EVA 54 is shipped with a lockable front secure cover to provide physical security for installed hard disks and cooling unit module. Use the tubular key shipped with the unit to lock or unlock this cover to access the four hard drive carrier trays in front.
  • Page 12: Lenels2 Eva 54 Back Panel

    2. Create a folder named “OPAS” in the main USB disk directory. LenelS2 EVA 54 back panel The back panel of the LenelS2 EVA 54 enclosure provides access to the power supply, local management connection (via USB keyboard and VGA or HDMI monitor port), iSCSI (Ethernet) data ports, and system fan.
  • Page 13 Connection type USB 2.0 ports. The back panel features two USB 2.0. Use to connect to a USB key- board for managing the LenelS2 EVA 54, or use it to transfer data to or from a USB memory device. VGA port. This is used for a video out connection for VGA monitors, it is also used to view the management interface using CLI, CLU, or RAID Manager.
  • Page 14 LenelS2 EVA 54 back panel network LEDs Check the network connection on the back panel to make sure the system is accessible for configuration. There are two LEDs located above each port (Figure 6 below). The LED on the left lights orange when the port is connected, flashes orange when there is activity on the port and remains dark when no connection has been established.
  • Page 15: Hardware Setup

    Chapter 3 Hardware setup This chapter presents the LenelS2 EVA 54 unpacking, rack mounting, and setting up of hardware. This includes installing the unit in an equipment rack, connecting the power, connecting to the device, and installing hard drives. The sections in this chapter include: •...
  • Page 16: Package Content

    Package content The LenelS2 EVA 54 is shipped with the following items: • LenelS2 EVA 54 unit • 6 power cords 1.8 m (5.9 ft.) for US, Europe, and UK • Screws for disk drives (40 pieces for 8 bays) •...
  • Page 17: Mounting The Unit In A Rack

    Attach ear brackets to front Caution: Do not lift or attempt to support the weight of the LenelS2 EVA 54 using the handles on the ear brackets. The LenelS2 EVA 54 ships with two ear brackets, one for the left side, another for the right.
  • Page 18 Follow the procedure below to install the sliding rails in the rack system, then place the LenelS2 EVA 54 into the rails and secure the device to the rack. 1. Determine what height to place the enclosure in the rack, then place the right and left rack rails at the same height in the right and left rack position (see graphic below).
  • Page 19 Perform steps a through c above for the other rail. f. Make sure the rack rails are aligned, secure, stable, and in place. 4. Use the attaching screws that came with the mounting hardware to secure the enclosure to the rack. LenelS2 EVA 54 User Manual...
  • Page 20: Installing Disk Drives

    Installing disk drives The LenelS2 EVA 54 system supports: • SATA hard disks • 3.5 in. hard drives Number of drives required The table below shows the number of drives required for each RAID level. Note: RAID 5 is configured by default.
  • Page 21: Hard Drive Slot Numberings

    3. Insert the screws through the holes in the drive carrier and into the sides of the disk drive. Note: Install only the counter-sink screws supplied with the drive. • Install four screws per drive. LenelS2 EVA 54 User Manual...
  • Page 22 2. Pull here to release the carrier handle latch. Then pull the carrier straight out by the handle. Place your free hand under the carrier. Do not drop the disk carrier, even if it is empty. LenelS2 EVA 54 User Manual...
  • Page 23: Power On The Unit

    Front panel LEDs When boot-up is finished and the system in functioning, the LED on the front panel indicate the unit’s status, below you can find the front panel graphic and a table with LED descriptions. LenelS2 EVA 54 User Manual...
  • Page 24: Network Leds And Connections

    The LED on the right indicates the connection speed, orange is 100 Mbps and green is 1000 Mbps. LenelS2 EVA 54 User Manual...
  • Page 25 Figure 11: Gigabit ports and LEDs on the back panel LenelS2 EVA 54 User Manual...
  • Page 26: Access Operating System

    3. Four USB 3.0 ports Connecting to the unit To connect to LenelS2 EVA 54 using a local connection: Connect a HDMI or VGA monitor to the appropriate port on the unit, and connect a USB keyboard to a USB port on the back panel (see Figure 12 above).
  • Page 27 4. If there is a DHCP server, select Obtain an IP address automatically Obtain DNS server address automatically, otherwise select Use the following IP address and specify the IP address (192.168.0.1 or 192.168.1.1), Subnet mask (255.255.255.0) and Default gateway parameters. LenelS2 EVA 54 User Manual...
  • Page 28: Connecting To The Unit Via The Network

    Note: By default, remote desktop is disabled. If you need to connect to the device by the network, you must enable remote desktop using Windows. The LenelS2 EVA 54 has two Gigabit Ethernet RJ-45 ports on the back panel for connection to an Ethernet network. Use this connection with Windows to login as the device administrator.
  • Page 29: Managing With Raid Manager

    • Disk arrays and logical drives, see “Disk arrays and logical drives” on page 59. • Spare drives, see “Spare drives” on page 62. • Logical drive summary, see “Logical drive summary” on page 63. LenelS2 EVA 54 User Manual...
  • Page 30: Logging Into Raid Manager

    Logging in over the network Note: For LenelS2 EVA 54 running Windows OS, it is necessary to disable the Windows Firewall to allow access to RAID Manager through the network interface. If the Firewall is running, no management access is permitted from the network.
  • Page 31: Login Screen

    Also links to view network settings and event logs, as well as the background activities management menu. LenelS2 EVA 54 User Manual...
  • Page 32: Using The Raid Manager Interface

    View – To view the Event Frame, Logout – To logout Using tree view Tree View enables you to navigate around all components of the LenelS2 EVA 54 enclosure, software management, RAID controller, enclosure, physical drives, disk arrays, logical drives, and spare drives. The figure below shows the components of Tree View.
  • Page 33: Using Management View

    Using management view Management View displays information and settings menus according to the item you choose in Tree View. It presents the user interface for the LenelS2 EVA 54 enclosure, including creation, maintenance, deletion, and monitoring of disk arrays and logical drives. Function tabs access menus to control specific actions and processes.
  • Page 34: Viewing The Event Frame

    Close your browser window • Click Logout in the RAID Manager Header Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again. LenelS2 EVA 54 User Manual...
  • Page 35: Subsystem Management

    Subsystem management The menus listed under Subsystems are all the menus used for device management. Click on the Subsystems icon to view read-only information for the LenelS2 EVA 54 including the management IP address, Alias, Model and WWN. To view the menus used for system management, click the + symbol of the Subsystems icon to reveal the child menu icons for the following: •...
  • Page 36: Background Activities

    Background Synchronization Rate • Logical Drive Initialization Rate • Redundancy Check Rate • Migration Rate • PDM Rate • Transition Rate • Reassigned Block Threshold • Error Block Threshold • Enable Media Patrol • Enable Auto Rebuild LenelS2 EVA 54 User Manual...
  • Page 37: Manage Background Activities Settings

    2. To enable Auto Rebuild (rebuilds when you swap out the failed drive with a new one) Check the Enable Auto Rebuild box. 3. Click the Submit button. Rebuild Rate When you rebuild a disk array, you are actually rebuilding the data on one physical drive. LenelS2 EVA 54 User Manual...
  • Page 38: Background Synchronization

    To change Logical Drive Initialization Rate setting the in Background Activities Settings menu: 1. Click the Logical Drive Initialization Rate drop-down menu and choose a rate: • Low – Fewer system resources to Initialization, more to data read/write operations. LenelS2 EVA 54 User Manual...
  • Page 39: Redundancy Check

    Medium – Balances system resources between PDM and data read/write operations. • High – More system resources to PDM, fewer to data read/write operations. 2. Highlight the current values in the block threshold fields and input new values. LenelS2 EVA 54 User Manual...
  • Page 40: Transition

    To schedule Media Patrol, click on the menu expander to the right of the Scheduler tab and scroll down and select Add Media Patrol Schedule to open the schedule menu. Use this menu to add a Media Patrol schedule. LenelS2 EVA 54 User Manual...
  • Page 41: Managing Activity Schedules

    To view existing schedules including the recurrence, start time and status of existing schedules, click on the Scheduler tab. Here you can then modify any listed schedule by clicking on the name of the schedule in the list. LenelS2 EVA 54 User Manual...
  • Page 42: Event Logs

    Events or NVRAM Events. Event logs can be saved as a simple text file by clicking the Save button in either menu. To clear the log and start fresh, click the Clear Event Log button. LenelS2 EVA 54 User Manual...
  • Page 43: Administrative Tools

    To clear all subsystem statistics for controllers, ports physical drives and logical drives: 1. Click on the Administrative Tools icon. 2. Click on the Clear Statistics link to reveal a new menu. 3. Click on the Submit button to clear all device statistics. LenelS2 EVA 54 User Manual...
  • Page 44: User Management

    3. Click the User Management icon. 4. Click the Settings tab in Management View. 5. Enter or change the display name or mail address. 6. Click the Submit button. Changing your own password To set or change your own password: LenelS2 EVA 54 User Manual...
  • Page 45: Creating A User

    Super – Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays and logical drives. The default “administrator” account is a Super User. LenelS2 EVA 54 User Manual...
  • Page 46: View Network Settings

    Technical Support. Importing a configuration script overwrites the current settings on your LenelS2 EVA 54 subsystem. Or you can save the configuration from one LenelS2 EVA 54 subsystem, export it, and then import it to automatically configure your other LenelS2 EVA 54 subsystems.
  • Page 47 The configuration script is imported and applied automatically. Exporting a configuration script You can save the configuration from one LenelS2 EVA 54 subsystem, export it, and then import it to automatically configure your other LenelS2 EVA 54 subsystems. To export a configuration script: 1.
  • Page 48: Email Service

    3. Click on Email in the Service List of the Service Management menu. 4. Click the Stop button under Service Status -- Email. 5. Click the Confirm button. To start the Email service after stopping it: LenelS2 EVA 54 User Manual...
  • Page 49 Under Email Content Customization • Email Sender (From) Address – The sender’s name shown on notification messages. • Email Subject – The subject line of the notification message. 5. Click the Submit button. 6. Click the Confirm button. LenelS2 EVA 54 User Manual...
  • Page 50: Performance Monitoring

    5. Check the boxes for the logical drives you want to see. • Total of all logical drives • Up to 4 devices 6. Under Physical Drive, choose the metric you want to see from the Measurement drop-down menu. LenelS2 EVA 54 User Manual...
  • Page 51 As the performance monitor is a real-time display, it does not accumulate information and there is no clear or save function. To save performance statistics for analysis or troubleshooting, save a Service Report. See “Saving a service report” on page 47. LenelS2 EVA 54 User Manual...
  • Page 52: Controllers

    • Host Cache Flushing Enabled/Disabled* • Forced Read Ahead Enabled/Disabled* • Spin Down Type • Physical Drive Temperature Threshold* • Physical Drive Critical Temperature Threshold* Items with an asterisk (*) are adjustable under Controller Settings. LenelS2 EVA 54 User Manual...
  • Page 53: Viewing Controller Statistics

    Write I/O Requests • Statistics Collection Time Controller settings To make controller settings: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller you want to manage. 3. Click the Settings tab. LenelS2 EVA 54 User Manual...
  • Page 54 Physical Drive Temperature Threshold - Temperature (50-55 ºC) that triggers an event notice and email alert. • Physical Drive Critical Temperature Threshold - Temperature (58-65 ºC) that triggers system shutdown. 5. Click the Submit button. LenelS2 EVA 54 User Manual...
  • Page 55: Enclosures

    Settings menu. There are two thresholds to configure: • Controller Warning Temperature Threshold [90°C to 95°C] - If the enclosure temperature reaches this threshold, a warning message is sent and an event is recorded in the event log. LenelS2 EVA 54 User Manual...
  • Page 56: Buzzer Settings

    To enable or disable the buzzer, click on the enclosure in Tree View, then click on the Buzzer menu expander, scroll to Settings and click the check Enable Buzzer option box. Click the Submit button. LenelS2 EVA 54 User Manual...
  • Page 57: Physical Drives

    Configuration Status • Model • Drive Interface • Serial Number • Firmware Version • Protocol Version • Visible To [Controller #] Advanced Physical Drive Information • Write Cache [Enabled/Disabled] • Read Look Ahead Cache [Enabled/ Disabled] LenelS2 EVA 54 User Manual...
  • Page 58 Command Queuing Support • Command Queuing [Enabled/Disabled] • Queue Depth • Maximum Multiple DMA Mode Supported • Maximum Ultra DMA Mode Supported • DMA Mode • Drive Temperature [°C/°F] • Reference Drive Temperature • Power Saving Mode LenelS2 EVA 54 User Manual...
  • Page 59: Disk Arrays And Logical Drives

    Operational Status (see below) • Total Physical Capacity • Configurable Capacity • Free Capacity [Bytes] • Max Contiguous Free Capacity [Bytes] • Media Patrol [Enabled/Disabled] • PDM [Enabled/Disabled] • Power Management [Enabled/Disabled] • Number of Physical Drives LenelS2 EVA 54 User Manual...
  • Page 60: Logical Drive Management

    Information displayed in the menu includes: • Logical Drive ID • Alias • Raid Level • Operational Status • Capacity • Physical Capacity • Number of Axles [#] • Number of Used Physical Drives [#] • Stripe Size LenelS2 EVA 54 User Manual...
  • Page 61 • Disk Array ID • Read Policy • Write Policy • Current Write Policy • Serial Number • • Synchronized [Yes/No] • Tolerable Number of Dead Drives Per Axle • Parity Pace • Codec Scheme LenelS2 EVA 54 User Manual...
  • Page 62: Spare Drives

    Or choose All to check all the spare drives at the same time. 4. Click the Submit button. The results of the Spare Check appear under Spare Check Status in the Information tab. “Healthy” means normal condition. LenelS2 EVA 54 User Manual...
  • Page 63: Logical Drive Summary

    The menu functions in the same way as the Logical Drives menu discussed in “Logical drive management”. LenelS2 EVA 54 User Manual...
  • Page 64: Troubleshooting

    Troubleshooting This chapter focuses on how to address issues that might appear during the lifetime of the LenelS2 EVA 54 enclosure. Common issues that customers might see include; hard drive problems, diagnosing problems, LEDs status and returning to factory image.
  • Page 65: Checking Drive Status Leds

    3. HDD status LEDs 2. Global RAID Each drive slot on the LenelS2 EVA 54 has a single corresponding HDD Status LED, the LED display is located on the front panel. In addition to these, pay attention to the System Status and Global RAID LEDs to get an idea of what might be wrong with the affected hard drive.
  • Page 66 Check the event log for more information. Pattern number 3 above might indicate an LD offline. Pattern number 4 might be an LD critical or bad sector on a physical disk. LenelS2 EVA 54 User Manual...
  • Page 67: Status Leds Overview

    Status LEDs overview Figure 21: LEDs behavior LenelS2 EVA 54 User Manual...
  • Page 68: Factory Image

    4. Wait a few minutes to complete restoration process. 5. Press the Space key to shut down the unit. 6. Remove the USB stick and restart the unit. The LenelS2 EVA 54 should now start with a factory image. LenelS2 EVA 54 User Manual...
  • Page 69: Contacting Technical Support

    (Monday through Friday, excluding holidays). Note: Please be ready at the unit before calling. Table 7: Technical support Europe, Middle East, and Africa T: + 48 (58) 326 2240 F: + 48 (58) 326 2241 E: tech.emea@lenel.com W: www.firesecurityproducts.com LenelS2 EVA 54 User Manual...

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