TCGRx ATP Series Operator Instructions Manual
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TCGRx ATP Series Operator Instructions Manual

Automated tablet packaging solutions
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ATP OPERATOR INSTRUCTIONS
The ATP-series
Automated Tablet Packaging Solutions
ATP-E320W
ATP-E320N

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Summary of Contents for TCGRx ATP Series

  • Page 1 ATP OPERATOR INSTRUCTIONS The ATP-series Automated Tablet Packaging Solutions ATP-E320W ATP-E320N...
  • Page 2 TCGRX reserves the right to make changes to the content of this manual, at any time, without obligation to notify any person or entity of such changes.

  • Page 3: Table Of Contents

    ATP Operator Instructions Table of Contents Chapter 1 | Introduction ........................5 About This Instruction Manual ........................... 5 About this Product ............................. 5 Privacy Policy ..............................5 Mandatory Safety Precautions ........................... 6 Chapter 2 | Introduction ......................12 Introducing the ATP-E320 ..........................12 Chapter 3 | Selecting an Installation Site ..................
  • Page 4 How to Clean the Packing Mechanism ......................49 Supply for Maintenance ........................... 51 Chapter 8 | Troubleshooting ......................53 Automatic Tablet Packager (ATP) ........................53 Tablet Canister ..............................53 TCGRx Computer .............................. 53 Chapter 9 | Specifications ......................54 Dimensions ..............................55...

  • Page 5: Chapter 1 | Introduction

    Read through this instruction manual before you attempt to operate the unit so you know how to use it  correctly. Note that TCGRx cannot guarantee the safety of the unit if it is used in a manner other than that specified in  this manual, or used for a purpose other than intended.

  • Page 6: Mandatory Safety Precautions

    ATP Operator Instructions Mandatory Safety Precautions The following instructions must be observed to prevent injury to persons and damage to property. The following signal words are used to indicate the level of injury or damage that could result from incorrect use of the product. The following symbols are used to indicate instructions that must be observed.
  • Page 7 ATP Operator Instructions Do not damage the power cord or the power plug (through abuse or by modifying it, using it close to a heater, Do not use the unit outdoors. or by bending, twisting or pulling it hard, placing heavy objects on it or bundling it up, etc.) Using a damaged power cord could Current leakage or electric shock may...
  • Page 8 ATP Operator Instructions only a single cord extensions that has a 15 A rating. Any medication created by this unit Turn off the power switch and must be examined by a pharmacist. disconnect the power plug of the unit prior to any repair or maintenance. This unit cannot replace a pharmacist.
  • Page 9 ATP Operator Instructions Do not insert foreign materials into the Only use the specified medication for medication exit. each canister. Doing so when the unit is operating Refilling tablets other than those could result in injury. specified could lead to a medical accident Do not touch the seal mechanism Do not lean on the cabinet.
  • Page 10 ATP Operator Instructions This unit must not be used as a long- Wear a mask when cleaning the unit to term storage of medications. prevent breathing in medication dust. Changes in medication due to end of storage Failure to do so may lead to health life, temperature or humidity could lead to a problems.
  • Page 11 ATP Operator Instructions Turn the power switch off before starting to Do not touch the components near the clean the UTC tray. UTC tray when cleaning the area below it. Otherwise the electrical components of You could hurt your self if you press it very hard.

  • Page 12: Chapter 2 | Introduction

    ATP Operator Instructions Chapter 2 | INTRODUCTION Introducing the ATP-E320 The ATP-E320 combines packaging and unit or multi-dose dispensing with comprehensive software System that allows you to control and track patient medication orders. This system delivers all of your patients' medications sealed in unit-dose or multi-dose packages labeled with name, barcodes, medication information, and dosage time printed clearly on each package.

  • Page 13: Chapter 3 | Selecting An Installation Site

    ATP Operator Instructions Chapter 3 | SELECTING AN INSTALLATION SITE Overview This unit is a precision instrument. To operate this unit properly and to obtain maximum performance, install it in a location that meets the following conditions. The unit stores a certain amount of medications in the tablet canisters while dispensing the required amount.

  • Page 14: Securing The Unit

    ATP Operator Instructions Securing the Unit Install the unit in a location that meets the requirements; adjust it so that it is level with the floor before securing it to the floor. Make sure that the unit is horizontal to the floor both back-to-front and right and left direction. If it is not level, use the four level adjusting screws (leveling bolts) to adjust it.

  • Page 15: Chapter 4 | Installation

    ATP Operator Instructions Chapter 4 | INSTALLATION Securing the Unit to the Floor This unit is supplied with four anchor bolts and four fixtures. Use these fixtures to secure the unit to the floor. Use anchor bolts and secure the unit to the floor (Figure 3-1) a.
  • Page 16 ATP Operator Instructions Secure the unit to the floor using anchor bolts (Figure 3-2) Place the bolts in the four floor brackets to secure the unit to the floor. Use the nuts to tighten the anchor bolts. Figure 3-2 Note: Remove the cable tie from the power cord. The covering of the power cord could corrode if the cord stays bundled up for too long |Installation...

  • Page 17: Chapter 5 | Part Names And Functions

    ATP Operator Instructions Chapter 5 | PART NAMES AND FUNCTIONS 1. TC (tablet canister) drawer: A drawer for storing 4. Front door: This door leads to the packaging tablet canisters (these are referred to as TC drawers). mechanism. The front door protects the The ATP-E320 can hold up to 20 (5 rows of 4) TC packaging mechanism (motor, heater and other drawers.

  • Page 18: Control Panel

    ATP Operator Instructions Control Panel 1. LCD display: Displays currently dispensing 6. Feed: Creates one empty package. Use this to medications. At the bottom of the screen there is perform a packaging test after paper replacement. an area for displaying alarm status. LCD display is normally brightly lit by a backlight, which goes off after a preset time period.

  • Page 19: Tablet Canister (Canister)

    If left open the lid may break when it canister placement. comes into contact with the unit. NOTE: The separator in the tablet canister is a consumable. Consult TCGRx in the unlikely event of a malfunction. |Part Names and Functions...

  • Page 20: Tc Drawer

    ATP Operator Instructions TC Drawer A TC drawer is a drawer for storing TK-60S tablet canisters. Each drawer holds 8 canisters on the left and 8 canisters on the right side for a total of 16 tablet canisters. (1) Open switch A lock release switch that allows you to open a TC drawer.

  • Page 21: Utc Tray

    ATP Operator Instructions UTC Tray The UTC is a tray is for manually packaged half tablets and other medications that a tablet canister cannot handle. A two-tier configuration, each UTC tier has a right and left side containing a total of 64 cells (32 on the left side and 32 on the right side).

  • Page 22: Packaging Mechanism

    (4) Printer ribbon: Two types of thermal printer ribbon can be provided: black ribbon or color stripe ribbon. Use only ribbons purchased from TCGRx. Use of other ribbons may not result in normal printing. |Part Names and Functions...
  • Page 23 ATP Operator Instructions (5) Shutter: A mechanism for dropping tablets from the main hopper into the paper. (6) Sealing mechanism: A mechanism for heat sealing the paper to create individual packages. WARNING Do not touch the heater of the sealing mechanism. Touching it could result in burn injuries.

  • Page 24: Power Switch

    ATP Operator Instructions Power Switch (1) Power Switch: The power switch (main switch) for turning on the unit is located at the bottom inside the right front door. "I" indicates power On. "O" indicates Off. |Part Names and Functions...
  • Page 25 ATP Operator Instructions Rear Connector Panel Connectors for connecting a PC Power cord WARNING The product must be connected to an outlet with a 15 A rating that is not shared with other equipment. When the same AC outlet is also used for other equipment, more heat will be generated and there is a risk of fire.
  • Page 26 ATP Operator Instructions |Part Names and Functions...

  • Page 27: Dispenser Preparations

    ATP Operator Instructions DISPENSER PREPARATIONS Handling of TC Drawers The unit does not allow all of the TC drawers to open at the same time to prevent it from tipping over. (Four drawers in the same row can be opened simultaneously, but two drawers in different rows cannot be opened simultaneously.) If a TC drawer will not open, do not try to force it open, but use the steps provided below: If a TC drawer cannot be opened...
  • Page 28 ATP Operator Instructions |Dispenser Preparations...

  • Page 29: How To Replace The Packaging Paper (By Splicing)

    ATP Operator Instructions How to Replace the Packaging Paper (by Splicing) A "Paper alarm" during packaging means that the unit has run out of paper and must be replenished. When the "Paper alarm" occurs, it will package all pills in the pill path (2 packages) before stopping. [Step 1] Open the front door and use the packaging mechanism handle to pull out the...
  • Page 30 "CUT" button and check that the packaging paper is ejected through the paper exit. (It will take about 10 seconds for the packaging paper to reach the paper exit). Note: Only use packaging paper purchased from TCGRx. Use of other paper may void the warranty or cause machine failure.

  • Page 31: How To Replace The Packaging Paper (Without Splicing)

    ATP Operator Instructions How to Replace the Packaging Paper (without Splicing) A "Paper alarm" during packaging means that the unit has run out of paper and must be replenished. When the "Paper alarm" occurs, it will package all pills in the pill path (2 packages) before stopping.
  • Page 32 (It will take about 10 seconds for the packaging paper to reach the paper exit). Printer lock lever Note: Only use packaging paper purchased from TCGRx. Use of other paper may void the warranty or cause machine failure. |Dispenser Preparations...

  • Page 33: How To Replace The Printer Ribbon

    Close the front door and use the "START" button on the control panel to start packaging. Note: Only use ribbon purchased from TCGRx. Use of other ribbon may void the warranty. Printer ribbon is a consumable item that cannot be reused. Reusing ribbon will result in poor printer quality.

  • Page 34: Filling The Utc Tray

    ATP Operator Instructions Filling the UTC Tray The UTC tray is used for packaging medications that are not assigned to a tablet canister. It can be used to combine medications with tablet canister medications for multi-dose packaging. It can only be used for tablet or capsule oral solids. [Step 1] Issue a UTC unlocks instruction from the software or press the TRAYOPEN button to open the UTC tray.

  • Page 35: Chapter 6 | Operating Method

    Connect the power cord plug to a wall outlet [Step 2] Connect the LAN cable to the TCGRx computer. [Step 3] Install the software for controlling the ATP on the TCGRx computer. [Step 4] Make sure that all packaging preparations such as...

  • Page 36: From Power On To Shutdown

    The control panel and the computer software display “Heater warming up" until the heater reaches the required temperature. [Step 4] When “Heater warm up” clears, the control panel and the TCGRx computer display the “System ready” message. This means that the ATP is ready to package.

  • Page 37: Processing Alarm Messages

    ATP Operator Instructions Processing Alarm Messages Alarm indication Symptom/Cause Remedy Heater warming up Z (1) The heater has not reached the set (1) Wait until the set temperature (Z is the letter of the alarm) temperature. is reached and the alarm is (2) The heater has burnt out.
  • Page 38 ATP Operator Instructions Alarm indication Symptom/Cause Remedy The hopper has not been properly installed. Return the hopper to the Check the hopper Ｗ (The hopper has been pulled out.) correct position and press the (W is the name of the “Start”...

  • Page 39: Chapter 7 | Maintenance

    [Step 6] Repeat steps 1 to 5 to clean all tablet cases and motor bases. Note: The separator in the tablet canister is a consumable part. Contact TCGRx in the unlikely event of a malfunction. Note: Do not use disinfectants to clean the canisters as this may cause cracking or breaking.

  • Page 40: How To Replace The Cutter Blade

    ATP Operator Instructions How to Replace the Cutter Blade The blade should normally be replaced every 2 or3 months. The cutter blade should be replaced when a cutter alarm occurs or when the packaging paper is not cut properly. [Step 1] Loosen screw A and slide the part to retract the blade.

  • Page 41: How To Clean The Tablet Canister Drawer

    ATP Operator Instructions How to Clean the Tablet Canister Drawer [Step 1] Press the Drawer Open switch to release the TC drawer lock. Drawer Open Switch [Step 2] Pull out the TC drawer to clean it. [Step 3] Wipe off pill dust from the pill path at the center of the TC drawer using a dry, lint free cloth. [Step 4] Wipe pill dust from all other areas of the TC drawer.

  • Page 42: How To Clean The Sub Hopper

    ATP Operator Instructions How to Clean the Sub Hopper [Step 1] Press the two push latches at the bottom of the primary shutter base and pull out the primary shutter base. *Push the right push latch while pressing the right latch to pull it out. Push latch Primary Shutter Base [Step 2]...
  • Page 43 ATP Operator Instructions [Step 4] Slide the sub hopper in the sub hopper base upwards and towards you to remove it. * Use the same procedure to remove the right and left sub hoppers. Sub hopper Sub hopper base [Step 5] Wipe off pill dust from the sub hopper.

  • Page 44: How To Clean The Utc Tray

    ATP Operator Instructions How to Clean the UTC Tray UTC tray [Step 1] The UTC tray is normally automatically locked. Use the UTC unlock instruction on the PC or press the TRAY OPEN button on the control panel to release the UTC tray lock. [Step 2] Be sure to turn the Power switch Off before you start cleaning.
  • Page 45 ATP Operator Instructions [Step 4] Replace the UTC tray and close the primary shutter base. Note: The ATP must be cleaned before use and daily to ensure proper operation. If the unit is not cleaned, packaging precision and product performance may decrease. It is the operator’s responsibility to keep the ATP clean.

  • Page 46: How To Clean The Primary Shutter

    ATP Operator Instructions How to Clean the Primary Shutter [Step 1] Turn the power switch Off before starting cleaning. [Step 2] Open the front door and pull out the primary shutter base. [Step 3] Wipe away pill dust that has collected in the primary shutter. [Step 4] Open the primary shutter chute as shown below and wipe off pill dust collected in the moving parts of the shutter chute.

  • Page 47: How To Clean The Main Hopper

    ATP Operator Instructions How to Clean the Main Hopper [Step 1] Be sure to turn the Power switch Off before you start cleaning. [Step 2] Open the front door. The main hopper can be seen between the packaging mechanism and primary shutter. [Step 3] The main hopper is normally locked.
  • Page 48 ATP Operator Instructions [Step 5] When you finish cleaning, replace the cover in its original location. The covers on the right and left chutes are not made to be removed, but clean the inside of the chutes. Take care not to touch the parts inside the chute.

  • Page 49: How To Clean The Packing Mechanism

    ATP Operator Instructions How to Clean the Packing Mechanism [Step 1] Turn the Power switch Off and make sure the heater has cooled down before you start cleaning. Open the front door, pull out the packaging paper mechanism and wipe off any pill dust in the shutter. [Step 2] If the heater and the rubber of the heater receptacle are very dirty, remove the heater receptacle.
  • Page 50 ATP Operator Instructions [Step 3] Wipe away any dust from the heater. [Step 4] After cleaning, replace the heater receptacle to its original location. |Maintenance...

  • Page 51: Supply For Maintenance

    ATP Operator Instructions Supply for Maintenance Use the following part so that safety and performance of a machine are guaranteed. About the following parts, purchase it from TCGRx. • Canister • Ribbon • Packaging Paper • Fuse A fuse to use with this product as follows.
  • Page 52 ATP Operator Instructions  ② ③ ① Ratings Characteristics Maker MODEL 250V 2A TIME DELAY S.O.C ① 250V 2A TIME DELAY S.O.C ② 250V 2A TIME DELAY S.O.C ③ • Cutter blade Maker MODEL NT Cutter BL-300 ① |Maintenance...

  • Page 53: Chapter 8 | Troubleshooting

    Check if the tablet canisters are correctly installed in the drawer. Verify the tablet canisters are properly seated. Check if the pill detecting sensor in the motor base needs cleaning. TCGRx Computer Check that there is power to the computer. If a dispensing error occurs, make a note of what appears on the computer screen.

  • Page 54: Chapter 9 | Specifications

    (this manual) Tablet cases, Packaging paper, Printer ribbon, Fuse , Cutter blade Optional accessories Contact TCGRx to order optional accessories. *For large pills, it may not be possible to pack the maximum number of tablets. |Specifications...

  • Page 55: Dimensions

    ATP Operator Instructions Dimensions ATP-E320W, ATPS-E320W, ATP-E320N, ATPS-E320N |Specifications...

This manual is also suitable for:

Atp-e320wAtp-e320n

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