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Summary of Contents for Claris Companion WiFi Tablet
- Page 1 W E L C O M E T O User Guide...
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Page 2: Table Of Contents
How do I see the Weather? ..................21 How do I get the News? ....................21 How do I use Websites? ....................23 How do I play Games? ....................24 How do I use Resources? ..................... 26 Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 2... - Page 3 Can I change the size of the text? ..................45 Is my Tablet waterproof? ....................45 Help! My Tablet isn’t working ................... 45 What happens if I have completely broken my Tablet? ..........46 More Help ........................47 Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 3...
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Page 4: Hello
HELLO! Thank you for using the Claris Companion. The Claris Companion will make it easier for you to stay in touch with friends, family, and care providers. We’ve designed your tablet to be as easy to use as possible. We hope you enjoy it as much as we’ve enjoyed developing it! -
Page 5: How Do I Use My Tablet
3-5 seconds and touching [Restart] then [Restart] again. HOW DO I USE MY TABLET? The Claris Companion has already been set up for you with most of the things you’ll need. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 5... -
Page 6: What If The Screen Is Black
If the screen is black, you can touch the screen at any time and it should turn on. If a new message or notification arrives, the screen will turn on automatically so you don’t have to worry about missing important messages or notifications. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 6... -
Page 7: How Long Will The Battery Last
On the top-left of the screen, just to the left of the date, you will see a green dot if the device is charging and a red dot if the device is discharging. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 7... -
Page 8: Where Can I Get Help
[Tablet Support]. 4 - If you need further technical help, please call Claris Companion support at: • 1-866-284-4939 • Monday-Friday from 9:00am to 5:00pm EST • Saturday-Sunday from 12:00pm to 5:00pm EST Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 8... -
Page 9: How Do I Get Messages
Note – You’ll only be able to receive text messages from contacts if you’ve added their mobile phone number. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 9... - Page 10 Note – Managers will always be sent an invitation email. 7. Once you’ve saved your new contact, they will automatically appear in your contact list for Messages, Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 10...
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Page 11: What Happens When A Contact Sends Me A Message
Tap [Add Contact] to then add them automatically to your contact list. When you have read the message, touch the [Close] button to return to the main screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 11... -
Page 12: What If I Want To See Older Messages
This will show an on-screen keyboard on which you can type your reply. When you have finished typing your message, send it by tapping [Send]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 12... -
Page 13: How Do I Write A New Message To Someone
You will see a list of people to whom you can send messages. To add more people to this list, press the [Add Contact] button (and refer to the “How do I add a contact?” section of this guide). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 13... -
Page 14: How Do I Take And Send Photos
Note – The first time you use the camera, you may need to accept the tablet’s location information being associated with the photo. Tap [OK] to continue. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 14... - Page 15 Once you are ready to take a photo, tap the white circle on the right side of the screen. Next, you’ll need to confirm you want to use this photo by pressing the [OK] on the top of the screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 15...
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Page 16: How Do I Delete Old Messages
[Close] button and so on until you have read all your messages. Your Claris Companion is quite happy to display your messages for as long as you want. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 16... -
Page 17: Can I Use Emojis Or Voice-To-Text When Writing Messages
When you have finished looking at the photo, tap [Close] return to the main screen. Don’t worry, the photo is automatically saved into your Photo Album and included in the slide show on your home screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 17... -
Page 18: How Do I See Photos Sent To Me Previously
If you tap [Delete], you will be prompted to confirm that you want to permanently delete the photo. If you are sure, touch [Delete] again. Otherwise touch [Cancel] to keep the photo. HOW MANY PHOTOS CAN I HAVE SAVED ON MY TABLET? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 18... -
Page 19: What Do I Do If I Receive A Video
If you want to watch part of the video again, you can always briefly press the [Rewind] button to rewind the video. Once you have finished watching the video touch the orange [Close] button. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 19... - Page 20 Press a button to watch the video and it will start playing automatically. When you close the video you have been watching, the above screen will be displayed again. Press [Close] to return to the home screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 20...
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Page 21: How Do I See The Weather
For even more weather information, tap on [Forecast] [Precipitation] [Radar] or [Sun & Moon]. To display the weather for another city, tap the magnifying glass (search) in the top-right of the screen. HOW DO I GET THE NEWS? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 21... - Page 22 [Add News] *Tip - If the [Save Website] [Close] [Back] buttons are ever in your way, you can move them by dragging them to another location on the screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 22...
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Page 23: How Do I Use Websites
Google is the best way to find information on other websites. The world is your oyster! Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 23... -
Page 24: How Do I Play Games
HOW DO I PLAY GAMES? Finally, we get to the fun part! We’ve provided some fun and popular games onto your tablet. Tap any of the blue buttons to launch the game. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 24... - Page 25 Unfortunately, your tablet can’t control the way these games work. Please refer to the “How do I add more apps?” section of this guide to figure out how to download and install more games. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 25...
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Page 26: How Do I Use Resources
Unfortunately, your tablet can’t control the way these resources work. Please refer to the “How do I add more apps?” section of this guide to figure out how to download and install more resources. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 26... -
Page 27: How Do I Use The Call Me Function
Call Me list by going to [Settings] then [Communication] then [Call Me] and pressing [Edit Settings]. Press the small box to the left of your contact’s Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 27... -
Page 28: How Do I Use Video Calling
Once you select a contact, your tablet will try connecting with your contact. If your call is answered, you will be able to see and hear them. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 28... -
Page 29: How Do I Answer A Video Call
If you don’t want to start the video call, press the [Decline] button. If you press [Answer] button the screen will change (which may take about 5 seconds so please be patient) Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 29... - Page 30 There are many factors that can affect call quality but unfortunately there isn’t much you can do from your tablet other than move the tablet to a different location to try and improve the tablet’s communication signal strength. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 30...
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Page 31: How Do I Use Event Reminders
HOW DO I REVIEW MY UPCOMING EVENTS? From the home screen, tap the [Events] button on the home screen, you will see a list of today’s events. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 31... -
Page 32: What If I Want To Add A New Event
Typically, your family and friends can add a new event for you. If the [Settings] button is enabled by your Manager, you can add your own event, go to [Settings] then [Communication] then [Events] and pressing [Add an Event]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 32... -
Page 33: How Do I Use The Exercise Function
Exercises button, contact your Manager to have it enabled. At any time, you can touch the [Close] button to stop the video and return to the home screen, or press [Pause], [Forward] [Rewind] to control the video. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 33... -
Page 34: How Do I Use The Check In Function
You will see the confirmation message on the tablet screen: You may now touch the [Close] button to return to the main screen, or wait a few seconds and the main screen will automatically return. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 34... -
Page 35: Additional Care Features
At the appointed time, the Wellness Survey will appear on your tablet. Simply touch the button that best reflects how you are feeling today. Your tablet will display a confirmation message. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 35... -
Page 36: How Do I Use Medication Reminders
30 minutes. If you decide not to take your medications, or have run out, touch [Skip] to dismiss the reminder. When you respond, you will see the confirmation message. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 36... -
Page 37: What Do I Do When I'm Asked A Survey Question
If you want to put off answering, touch [Later] to have the question repeated in one-half hour. If you do not want to answer the question at all, simply touch [Close]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 37... -
Page 38: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS ARE THERE ANY LIMITS TO USING MY TABLET? If you’ve purchased the Claris Companion WiFi Tablet, then no, there are no limits (although your WiFi provider may impose some limits on data usage) But if you purchased the Claris Companion 4G Cellular Tablet then YES! We’re glad you asked. -
Page 39: How Do I Turn Off Your Tablet Screen
Once the screen is black, to turn the screen back on, just touch anywhere on the screen. Also Important! Even when the screen is off, your tablet will wake up to display reminders or messages as they come in. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 39... -
Page 40: What If The Screen Is Off And It Does Nothing When I Touch It
To do this, press and hold down on the power button on the top left edge until the [Power Off] button appears on the screen. Now press the [Power Off] button and then press it again. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 40... -
Page 41: How Do I Increase Or Decrease The Volume
Disable the Simple Keyboard in the Messages settings. The new keyboard will look like this: Tap the smiley face at the top of the keyboard for emojis and the microphone to enable voice-to-text. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 41... -
Page 42: How Do I Connect To A Wifi Network
[Resources] then [Page v] then [Google Play Store]. But before you can access the Google Play Store, you’ll need to create a Google account (this is different from your tablet account). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 42... - Page 43 (to make things extra complicated, the name in this list might be different from the name of the app in the Google Play Store!). 5. Tap on the app in the list then tap [Save] below. Then [Close] Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 43...
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Page 44: How Do I Hide The Keyboard So I Can See The Rest Of The Screen
Note – Only contacts that you’ve added with a mobile phone number will be able to send and receive text messages with you. CAN I USE THE TABLET ANYWHERE? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 44... -
Page 45: Can I Change The Size Of The Text
If you have a WiFi tablet, you can use it anywhere with a secure WiFi network. Your tablet will automatically show you the available WiFi access points near you. You may need to Restart your tablet by pressing and holding the power button on the top-left of the case to connect to a new WiFi network. -
Page 46: What Happens If I Have Completely Broken My Tablet
Claris customer care at 1-866-284-4939, and when you receive it, everything will be just as you left it (as well as any new messages that you’ve received in the meantime). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 46... -
Page 47: More Help
[Tablet Support]. 3 - If you need further technical help, please call Claris Companion support at: • 1-866-284-4939 • Monday-Friday from 9:00am to 5:00pm EST • Saturday-Sunday from 12:00pm to 5:00pm EST Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 47... - Page 48 Claris Companion User Guide Version 2.0 © 2019 Claris Healthcare Inc. Updated: August 30, 2019 Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 48...
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