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Contents
Page 2
Requirements
Page 3
Step 1: Locate the diagnostic port
of the vehicle
Page 3
Step 2: Connect the adapter cable
to the diagnostic port
Page 4
Step 3: Connect the adapter cable to
the DashLink device
Page 5
Step 4: Attach the DashLink device
to the vehicle
Page 6
Step 5: Configure
BigRoad Truck
for DashLink
Page 7
Step 6: Driver
card and paper
logbook
Page 8
Troubleshooting
© BigRoad 2015
DashLink Install Guide
DashLink Install Guide - Page 1
www.bigroad.com/dashlink
• 1-888-305-8777 •
support@bigroad.com

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Summary of Contents for BigRoad DashLink

  • Page 1 Step 2: Connect the adapter cable to the diagnostic port Page 4 Step 3: Connect the adapter cable to the DashLink device Page 5 Step 4: Attach the DashLink device to the vehicle Page 6 Step 5: Configure BigRoad Truck for DashLink...
  • Page 2 Android device with (optional) Cable ties (optional) Industrial BigRoad app version quality hook & loop tape, 4.0.8 or higher length 3.75” (9.5cm) width 1” (2.5cm) DashLink Install Guide - Page 2 www.bigroad.com/dashlink • 1-888-305-8777 • support@bigroad.com © BigRoad 2015...
  • Page 3 The diagnostic port is a 9-pin (or 6-pin) connector. It is located under the dash to the left or right of the steering column, or to the left of the driver’s seat: DashLink Install Guide - Page 3 www.bigroad.com/dashlink • 1-888-305-8777 •...
  • Page 4 Connect the adapter cable to the DashLink device Plug in the male DB15 connector on the adapter cable to the female DB15 connector on the DashLink device. Rotate to fully tighten the plastic screws. DashLink Install Guide - Page 4 www.bigroad.com/dashlink...
  • Page 5 Step 4: Attach the DashLink device to the vehicle The installation location should be chosen to ensure the DashLink device and the adapter cable do not obstruct the driver. For example, underneath the dash attached using cable ties, or attached using hook & loop tape on a flat bare section on top of or on the front of the dash.
  • Page 6 Turn on the vehicle. Press “Connect DashLink”. Ensure the DashLink device is found and the VIN that is shown matches the VIN of the vehicle. If no VIN is shown then ensure the device ID that is shown matches the value printed on the DashLink device.
  • Page 7 Press “Connect”. Verify the reported odometer matches the odometer value on the instrument cluster of the truck. If not then enter the correct value. Verify the DashLink connection is correctly established (may take up to 60s). Step 6: Driver card and paper logbook www.bigroad.com/driver-card...
  • Page 8: Troubleshooting

    VIN with the VIN of the vehicle. If the vehicle is configured with a DashLink Device ID then compare the ID in BigRoad to the ID printed on the DashLink device.
  • Page 9 BigRoad app is stuck “Reading data from DashLink device” Some older Android devices have unreliable Bluetooth support. Rebooting the device should allow the DashLink connection to succeed. BigRoad app indicates “The DashLink device was unable to read the odometer” Ensure that the vehicle is on. If the issue persists it may be because the vehicle does not report an odometer value on the diagnostic port.
  • Page 10 It is important the the collar of the diagnostic plug is locked to ensure the device does not become disconnected during operation. A flathead screwdriver can be used in the gaps on the collar: DashLink Install Guide - Page 10 www.bigroad.com/dashlink • 1-888-305-8777 •...