ClearOne NetPoint Firewall Traversal Installation And Setup Manual

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N
P
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OINT
IREWALL
RAVERSAL
ERVER
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NSTALLATION AND
ETUP
ANUAL

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Summary of Contents for ClearOne NetPoint Firewall Traversal

  • Page 1 OINT IREWALL RAVERSAL ERVER NSTALLATION AND ETUP ANUAL...
  • Page 2 1.0 – O 2012 CTOBER © 2012 ClearOne and NetStreams - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne and NetStreams. Printed in the United States of America.
  • Page 3 Part 15 of the FCC Rules, all cables used to connect the system and peripherals must be shielded and grounded. Operation with non-shielded cables may result in interference to radio or television reception. NetPoint Firewall Traversal Server: Installation and Setup Manual 3...
  • Page 5 CAUTION! Do not open the NetPoint unit. There are no user- serviceable parts inside. Opening the unit voids the warranty and can also cause injury. Please refer servicing to ClearOne trained service personnel. DANGER! The internal areas of the unit and auxiliary equipment are sources of voltage that, if not handled properly, constitute danger of bodily harm.
  • Page 6 Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. 6 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 7: Table Of Contents

    Assigning Static IP Addresses to Netpoint Server with DHCP Address ........25 Configuring NetPoint Server via NetPoint Administration Interface ..........25 Configuring the NetPoint Server by Interfacing with a PC ............27 NetPoint Firewall Traversal Server: Installation and Setup Manual 7...
  • Page 8 License ............................. 31 Log Out ............................. 31 Shut Down ............................31 Restart .............................. 31 Backup / Restore ..........................32 System Restore ..........................33 Take Snapshot ..........................34 Delete Snapshot ..........................35 8 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 9: Chapter 1: Overview

    NETPOINT OVERVIEW NetPoint is a combined hardware and software system designed to enable firewall transversal. NetPoint supports the H.460 standard, and ClearOne Tunneling propriety protocol. It allows end points behind firewalls to communicate with other end points, both in WAN and behind other firewalls.
  • Page 11: Chapter 2: Negotiating Nats And Firewalls

    Chapter 2: Negotiating NATs and Firewalls IN THIS CHAPTER ClearOne’s NetPoint allows organizations to conduct H.323 audio and video communication, while continuing to protect their local area networks (LANs) with NATs and firewalls using proprietary and/or H.460 protocols. This chapter includes the following sections: ...
  • Page 12: Firewalls

    NAT and firewalls, without the need for any additional equipment. In most organizations, firewalls are configured to severely limit the types of inbound data traffic that will arrive to internal users’ workstations, servers, and peripheral equipment. 12 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 13: The Netpoint System Solution

    You do not have to open any ports inward, and the firewall does not have to accommodate requests to open random or dynamic ports. Traffic through the pinholes is directed through NetPoint components only. NetPoint Firewall Traversal Server: Installation and Setup Manual 13...
  • Page 14: Qos Support

    UPPORT ClearOne’s PacketAssist Architecture, which delivers Quality of Service (QoS) to IP videoconferencing, is integrated into the NetPoint. The QoS helps provide the best possible audio and video quality, at a given data rate, for all H.323/H.460 end points located behind the NetPoint.
  • Page 15: Chapter 3: Collaborate Central/Gatekeeper Management

    (not for public-public). NEGOTIATING FIREWALLS To enable H.323 videoconferencing to traverse firewall-protected networks, ClearOne suggests employing its NetPoint solution, opening pinholes outward in your firewall as directed below. NetPoint Firewall Traversal Server: Installation and Setup Manual 15...
  • Page 16: Setting Up The Firewall To Support Netpoint Deployment

    Collaborate Central and NetPoint servers. Open a range of ports configured for H.323 connection, which will be used for routing calls between the DMZ and the public network. 16 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 17: Chapter 4: Configuring Netpoint In Collaborate Central

    Verifying NetPoint status  CONFIGURATION To configure NetPoint in Collaborate Central: 1. Log in to EVCAdmin ([IP Address]EVCAdmin. The default user name is su, and the default password is 1234. 2. Select NetPoint->Settings->Configuration. NetPoint Firewall Traversal Server: Installation and Setup Manual 17...
  • Page 18: Parameters Description

    (in both directions). The number of calls cannot exceed the number of calls allowed by your license (indicated below the field). Calls license limitation Number of concurrent calls you can make according to your license. 18 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 19: Verifying Netpoint Status

    Collaborate Central is discarded. VERIFYING NETPOINT STATUS The Status tab allows you to verify all indications concerning the connection, and allows you to stop and start the NetPoint service. NetPoint Firewall Traversal Server: Installation and Setup Manual 19...
  • Page 20: Qos

    IP Precedence – Network gives priority to certain types of bits (video, audio, control) according to the eight levels of IP precedence.  Diffserv – Network transfers packets according to the ISP’s allocation of resources, in response to network behavior. 20 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 21: Priority Values

    The priority levels vary, depending on whether the selected Priority Type is IP Precedence or Diffserv. For a list of Priority levels, see the Collaborate Central Administrator’s Guide, Appendix I, “QoS Priority Values”. To reset the Priority default values, click Restore Defaults. NetPoint Firewall Traversal Server: Installation and Setup Manual 21...
  • Page 23: Chapter 5: Firewall Requirements On Endpoint Side

    Up to 4 UDP ports for Audio, Video, Data, and FECC (1 UDP port for every media type or 1 UDP port for all if multiplex mode enabled) – from the range of H460 Media Ports (see snapshot below) NetPoint Firewall Traversal Server: Installation and Setup Manual 23...
  • Page 25: Chapter 6: Using Netpoint

    2. Connect the VGA monitor and configure an IP address for the NetPoint server. Start your IE browser and point it to the NetPoint admin configuration screen at [IP admin admin address]/admin. The default user name/password is NetPoint Firewall Traversal Server: Installation and Setup Manual 25...
  • Page 26 7. When you are done click Apply and connect the public network cable. After completion, from another PC, start your IE browser and point it to the new NetPoint IP address. 26 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 27: Configuring The Netpoint Server By Interfacing With A Pc

     NOTE: DNS Server is optional. 10. Click Apply. 11. Connect a network cable to the configured GBE1 and verify that the correct IP address appears. 12. Restart the NetPoint server. NetPoint Firewall Traversal Server: Installation and Setup Manual 27...
  • Page 28: Logging In

    GbE2 during restart process. LOGGING IN Start your IE browser and point it to the NetPoint admin configuration screen at [IP admin admin address]/admin. The default user name/password is MAIN SCREEN 28 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 29: Administrators

    IP address when NetPoint is connected to the network and has acquired a DHCP address. 1. Click the desired Network to open it for editing. 2. To set a static IP address, uncheck Obtain address from DHCP server. NetPoint Firewall Traversal Server: Installation and Setup Manual 29...
  • Page 30: Upgrading

    To upgrade the current NetPoint server version: 1. Log into NetPoint Admin and click the Upgrade tab. 2. Select the upgrade file you previously received from ClearOne. (The extension of the file is .evc.) 30 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 31: License

    LICENSE To install a license: 1. Select the License tab. 2. Copy the temporary license key and send it by mail to your ClearOne sales representative. 3. You will receive a permanent license key form ClearOne. Delete the temporary license, and then copy and paste the permanent license key instead.
  • Page 32: Backup / Restore

    Take Snapshot Take a snapshot of the current Netpoint configuration. It is recommended to take snapshots every time a configuration change is mad, e.g., adding new services, scheduling new meetings, etc. 32 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 33: System Restore

    (base line), or a newly created base line snapshot. The base line snapshot is the basic snapshot to which the system can be restored at any time. Restore To current Restore the system configuration to the latest snapshot. Snapshot NetPoint Firewall Traversal Server: Installation and Setup Manual 33...
  • Page 34: Take Snapshot

    2. Enter a snapshot description which describes the configuration state of Netpoint. 3. Enter a password in order to ensure that only authorized administrators can backup and restore Netpoint. The default password is 1234. 34 NetPoint Firewall Traversal Server: Installation and Setup Manual...
  • Page 35: Delete Snapshot

    This option enables you to delete a snapshot from the list. Select the desired snapshot and click Delete. NOTE: Some snapshots (i.e., base line snapshots and snapshots that are automatically created by the upgrade process) are locked, and cannot be deleted. NetPoint Firewall Traversal Server: Installation and Setup Manual 35...

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