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Phone app
Info ,view the motion detection recording about
certain movement
7.Why I can not hear the sound for camera?
Please check whether you turn on the"speaker" button on
phone app.
8.Why the floodlight don't turn on when
someone pass by ?
1) The floodlight only turns on at night (when IR led are
activated)when PIR alarm camera detect people and the PIR .
sensor and motion sensor are triggered. It will not turn on at
day time.
2)The time interval for floodlight is about 2 minutes.
3)If someone beyond the PIR detection area,it will not
trigger the PIR sensor. So please kindly check the installation
height and angle for PIR alarm camera
4) Please check whether you choose "infrared" mode for
camera. (Refer to 6-- 3Mode function" )
9.How to do if I want the floodlight to turn on all
time at night?
Open your "Full color " Function then the floodlight will turn on all time and offer
full color video. (Refer to 6--3Mode function" )
10)Why my camera shows "offline" on phone app?
l)Please check whether camera has power supply. (Cover the
IR-cut filter of camera and IR led will turn on in the darkness)
2)please check whether the camera is installed within your
router' s wifi range.
3)Maybe the camera restore to factory setting， please
configure camera on phone app again.
14st
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