Troubleshooting Guide; After Sales Service - Homa DF2-28 User Manual

TROUBLESHOOTING GUIDE

1. The appliance is not working.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the double-pole switch on?
• Has the fuse blown?
• Is the power cord damaged?
• Is the thermostat set to
2. Temperature inside the compartments
is not low enough.
• Is the door shut properly?
• Is food obstructing proper door closure?
• Is the appliance installed near a heat source?
• Is the thermostat setting correct?
• Are the air circulation vents blocked?
3. Temperature inside the refrigerator
compartment is too low.
• Is the thermostat setting correct?
AFTER-SALES SERVICE
Before contacting After-Sales Service:
1. See if you can solve the problem yourself with the
help of the "Troubleshooting guide").
2. Switch the appliance on again to see if the problem
has been solved. If it has not, disconnect the
appliance from the power supply and wait for
about an hour before switching on again.
3. If the problem persists after this course of action,
contact After-sales Service.
4. The appliance is excessively noisy.
5. Water collects at the bottom of the
z
(Stop)?
6. Excessive frost build-up in the low
Notes:
• Gurgling and hissing noises due to expansion in
Note:
The direction of door opening can be changed.
If this operation is performed by After-sales
Service it is not covered by the warranty.
10
• Has the appliance been installed correctly?
• Are the pipes at the back touching or vibrating?
refrigerator compartment.
• Is the defrost water drain blocked?
temperature compartment.
• Is the door shut properly?
• Is food obstructing proper door closure?
the refrigerant circuit are normal.
Specify:
• the nature of the problem
• the model
• the Service number (the number after the word
SERVICE on the rating plate on the inside of the
appliance)
• your full address
• your telephone number and area code.