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Plasmon SNAZ Series User Manual

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Summary of Contents for Plasmon SNAZ Series

  • Page 2 Further, Plasmon PLC reserves the right to make revisions on this documentation without obligation to notify any person or entity of such changes.
  • Page 3 Table of Contents...

  • Page 4: Table Of Contents

    Introduction ............1 SNAZ network attached file servers......2 Front panel features ..........4 SNAZ S4-350/S8-350 SNAZ S4-400 SNAZ S12-400 Rear panel features............ 6 SNAZ S4-350/S8-350 SNAZ S4-400 SNAZ S12-400 The SNAZ Manager..........9 Overview ..............10 SNAZ Manager Server Configuration Wizard Home page features Menu bar On-line help...
  • Page 5 Software Update HTTP Notification Email (SMTP) Notification SNMP Notification Network menu ............36 Configuration Users Adding a User Deleting a User Editing a User’s details Groups Adding a Group Editing a Group’s details Deleting a Group Shares Adding a Share Storage menu............46 RAIDs Adding a RAID Removing a RAID...
  • Page 6 Replication Sources Adding a replication source Recovering a replication source Replication Targets Adding a replication target Configuration Backup Creating a configuration backup Restoring the configuration backup Data Backup Definitions Licensing Backup Devices Configuration NetVault Links Diagnostics menu............. 76 Storage Devices Disk status icons Tape drive status icons Miscellaneous icons...

  • Page 7: Introduction

    Chapter 1 Introduction...

  • Page 8: Snaz Network Attached File Servers

    SNAZ network attached file servers The SNAZ family of network attach file servers (Network Attached Storage or NAS) provide robust and easily managed file serving for departmental, branch office and medium sized company applications. SNAZ S4-350 and S8-350 systems featuring Intel Xeon 2.4GHz processor and were shipped between March 2005 and September 2005.
  • Page 9 • The S12-400 is Plasmon's scalable NAS filer with a comprehensive range of backup and data protection features in an easy to deploy solution. The space efficient 2U design supports up to 12 high capacity SATA II disk drives in a single enclosure.

  • Page 10: Front Panel Features

    Front panel features SNAZ S4-350/S8-350 The SNAZ S4-350 and S8-350 front panels have the following features: Power On Reset button Power button Not Used System Drive Indicator Indicator SNAZ S4-400 97707987 Rev B...

  • Page 11: Snaz S12-400

    Power On Temperature Fan Status Indicator Indicator Indicator The indicators show blue when all reported systems are OK and change to to indicate a fault. SNAZ S12-400 Power On Indicator Temperature Indicator Fan Status Indicator The indicators show blue when all reported systems are OK and change to to indicate a fault.

  • Page 12: Rear Panel Features

    Rear panel features SNAZ S4-350/S8-350 Serial Port AC Power inlet SCSI Connection (APC Smart UPS Connection) (Tape Backup Device) Gigabit Ethernet Gigabit Ethernet (Eth1) (Eth0) Note: SNAZ S4-350 rear view shown, SNAZ S8-350 similar. SNAZ S4-400 Power button Serial Port AC Power inlet (APC Smart UPS Connection) SCSI Connection...

  • Page 13: Snaz S12-400

    SNAZ S12-400 PSU failure alarm reset AC Power inlets Power button Gigabit Ethernet Gigabit Ethernet (Eth0) (Eth1) 97707987 Rev B...
  • Page 14 97707987 Rev B...

  • Page 15: The Snaz Manager

    Chapter 2 The SNAZ Manager...

  • Page 16: Overview

    Overview This chapter describes the features of the SNAZ Manager, which administrator’s use to configure and monitor the SNAZ and its Users, Groups and Shares. SNAZ Manager Server Configuration Wizard The first time you start the SNAZ Manager, you’ll see is the Server Configuration Wizard.

  • Page 17: Menu Bar

    Menu bar The menu bar lets you access all the SNAZ’s configuration and monitoring options, as well as the on-line help. Move the pointer over a top-level menu item to reveal submenu options, for example: Click on your chosen option, refer to Table 2-1 for further information.
  • Page 18 Menu/Icon Description Lets you monitor the status of devices in and attached to the SNAZ and view the system information (serial number, software version, etc.) Lets you shutdown or reboot the SNAZ Displays context-sensitive on-line help Returns you to the System - Status (home) page Logs you out of the current Web interface session...

  • Page 19: On-Line Help

    On-line help Each page of the Web interface has an on-line help page associated with it. To access the on-line help for a page: From the page you require help with, click the icon. The SNAZ Help page will open in a pop-up browser Window. For example: When you are finished using the on-line help, click the icon...

  • Page 20: System Status

    System status The SNAZ Manager System - Status (home) page automatically refreshes its content every 30 seconds and displays the following: • System Up Time - The amount of time which has elapsed since the SNAZ was last rebooted • CPU Usage - The current CPU utilisation, as sampled over 3 seconds •...
  • Page 21 • Disks - The number of Disks present on the System and their status: Icon Meaning The Disk(s) that are Online The Disk(s) that are Offline The Disk(s) that are Faulty • Services - The Services configured on the System and their status (Started or Stopped).

  • Page 22: Shares On The Snaz

    Shares on the SNAZ Shares are used to give specified users controlled access to folders and subfolders on the SNAZ system, from their client computers. This section does not detail how to create the individual components of the Share (such as RAIDs and Volumes), it is intended to demonstrate the process involved in creating a Share (in this example a Windows SMB share).
  • Page 23 To create an accessible Share (in this example Windows SMB): From the menu bar, select Network - Shares: Then click A Share is then created, as shown in Adding a Share on page 43, called Share1 (with Group1 given access): A Share now exists that users, who are members of Group1, can access from their Windows client computers, as they would for any other network file share:...

  • Page 24: System Menu

    System menu System menu allows you to access: • Status (home) page - see System status on page 14. • Time & Date - see page 19 • Services - see page 21 • Software Update - see page 32 •...

  • Page 25: Time & Date

    Time & Date System - Time & Date page allows you to: • Set the time and date manually • Synchronize the system’s time with a Network Time Protocol (NTP) Server. To set the time and date manually: From the menu bar, select System - Time &...

  • Page 26: Synchronising The Time And Date With An Ntp Server

    Synchronising the time and date with an NTP server To set the time and date using an NTP server: From the menu bar, select System - Time & Date. Tick the Automatically synchronize with Internet time server box and enter an NTP server URL to automatically synchronize the time with an Internet time server.

  • Page 27: Services

    Services System - Services page allows you to start, stop and, in some cases, configure: • MS Networking (including Active Directory Server/NT Domain Server) - see page 22 • NFS - see page 43 • - see page 25 • Replication - This is configured via the Data Protection - Replication Target...

  • Page 28: Ms Networking (Including Active Directory Server/Nt Domain Server)

    MS Networking (including Active Directory Server/NT Domain Server) To configure MS Networking: From the menu bar, select System - Services and click on Networking. The MS Networking (Configuration) page opens: Enter a Server Description. This is a name (or type) description for the server.
  • Page 29 Click on the Security tab. This gives access to the Active Directory Server user authentication features. If required, enter a Workgroup. Enter a Domain Name. This is the domain name the MS Networking service will use and is not the same as a DNS domain name.

  • Page 30: Nfs

    The NFS networking service is configured via the Network - Shares page - see page 43. To start or stop the NFS networking service: Click to start or click to stop the service. 97707987 Rev B...

  • Page 31: Ftp

    To configure FTP access to the SNAZ: From the menu bar, select System - Services and click on FTP. FTP (Configuration) page opens: If required, enter an FTP Server Banner. This is a message which will be displayed to users when they access the SNAZ via FTP.
  • Page 32 Enter a Connection Timeout. This defines how long the SNAZ should remain connected, but idle, before disconnecting. The timeout settings for connections are: • 30 seconds for Short • 60 seconds for Medium • 300 seconds for Long. The timeout settings for transfers are: •...

  • Page 33: Ups

    The information in the System - Services - UPS page is derived from the UPS itself. Refer to your UPS’s documentation for further details. Note: The SNAZ only supports APC Smart brand UPSs. From the menu bar, select System - Services and click on UPS.
  • Page 34 Click on the Configuration tab. This allows you to configure: • Minimum battery level before shutdown - Select the minimum UPS battery level, in percent, prior to the SNAZ shutting down from the drop-down list • Minimum battery time before shutdown - Enter the minimum UPS battery time remaining, in minutes, prior to the SNAZ shutting down.

  • Page 35: Backup

    A message bar will indicate the success or failure of the regis- tration, along with troubleshooting information. In the event of any errors or problems, please contact Plasmon Technical Support. A hyperlink to the Plasmon Warranty Registration website is also presented. Click on the Configuration tab.

  • Page 36: Moving The Backup Database

    Click to save the changes and, as appropriate, click to start or click to stop the service. Moving the backup database By default the SNAZ uses the System Volume to store the backup database. You can change this as follows: From the menu bar, select System - Services and click on...

  • Page 37: Storage

    Storage System - Services - Storage page allows you to define how many times a disk, up to a total of 5 times, which has soft failures associated with it may be reused by the system. Soft failures may be caused by a number of issues, such as SMART monitoring issues or read errors, that result in the disk being rejected by the RAID(s) it is in.

  • Page 38: Software Update

    System software using: • HTTP - see below - from a local computer • - see page 32 - from the ftp.plasmon.com website. HTTP To update the System software using HTTP: From the menu bar, select System - Software Update. The...

  • Page 39: Notification

    Notification The SNAZ allows for system administrator’s to be notified of system events and errors by means of: • Email (SMTP) Notification - see below • SNMP Notification - see page 35. Note: Both email and SNMP notification services can be running at the same time.
  • Page 40 Select an Alert Threshold Level for each recipient. These are described below: Table 2-2 Notification Alert Threshold Levels Level Meaning These notifications require no action. This level includes all notifications These notifications may require some action to be taken. This level includes Warning, Critical and Emergency level notifications These notifications require that action...

  • Page 41: Snmp Notification

    Enter a Contact Location for SNMP notifications. The Contact Location specifies the geographical location of the host, for example: SNAZ-S4, Server Room 2, Plasmon HQ, Enter the TRAP Address (IP addresses) and TRAP Community String of up to five SNMP notification Recipients.

  • Page 42: Network Menu

    Network menu The Network menu allows you to access: • Configuration - see below • Users - see page 38 • Groups - see page 41 • Shares - see page 43 Configuration The information in the Network - Configuration page is usually entered via the Server Configuration Wizard (which runs automatically during the initial installation of the SNAZ system).
  • Page 43 Enter the IP address(es) of up to 3 Servers. Multiple DNS Servers are usually used to provide fail-over Domain Name resolution. Click on the Ports tab. The SNAZ’s network (Ethernet) ports are listed: The following information is also displayed: • Name - The Ethernet port name.

  • Page 44: Users

    Users Network - Users page lists all the Users known to the system. Adding a User To add a User: From the menu bar, select Network - Users. Click . The Network - Users - Add page is displayed: Enter the User’s Name. A User Id is automatically generated.

  • Page 45: Deleting A User

    If the User is to have replication privileges, tick the Replication box. If the User is to have FTP access privileges, tick the box. If the User is to have SSH access privileges, tick the box. SSH is a way to log into another computer over a network using a command line (console) interface.

  • Page 46: Editing A User's Details

    Editing a User’s details To edit a User’s details: From the menu bar, select Network - Users. Click the User Name of the User you wish to edit. The Network - Users - Update page is displayed: You can edit the User’s Description, Password or change their...

  • Page 47: Groups

    Groups Network - Groups page lists all the Groups known to the system and allows you to add, edit or delete Groups from the system. Adding a Group To add a Group: From the menu bar, select Network - Groups: Click .

  • Page 48: Editing A Group's Details

    Editing a Group’s details You can only edit the Name of a Group. To edit a Group’s name: From the menu bar, select Network - Groups. Click the Name of the Group you wish to edit. The Network - Groups - Update page is displayed: Edit the Group’s Name.

  • Page 49: Shares

    Shares Network - Shares page allows you to view, edit and delete Shares from the system. It is also used to view active connections and open files and configure access (ACLs) to the various Shares on the system. Adding a Share To add a Share: From the menu bar, select Network -...
  • Page 50 Click , the Set Access tab is displayed: The default Owner Owner Group are displayed (The current logged in User). Click to browse for a specific User. To give specific Users access to the share, click browse. Click , the SMB Attributes tab is displayed: Enter the...
  • Page 51 Click , the SMB Hosts tab is displayed: Enter the hostnames or IP addresses of Hosts you specifically want to be allowed or denied access to the Share. Note: When hosts are added to either the Allow or Deny lists, all other hosts automatically become marked as the opposite, unless they are specified otherwise.

  • Page 52: Storage Menu

    Storage menu The Storage menu allows you to access: • RAIDs - see page 47 • Volumes - see page 52 • Browse - see page 56 97707987 Rev B...

  • Page 53: Raids

    RAIDs Storage - RAIDs page allows you to view, add or remove RAIDs on the system. You can also define hot spare disks. Adding a RAID To add a RAID: From the menu bar, select Storage - RAIDs. Click . The Storage - RAIDs - Add page opens: 97707987 Rev B...
  • Page 54 A Pool Name is automatically generated for the RAID to be a member of. You can also enter your own (up to 7 characters e.g. StorP1). RAID Name is automatically generated. You can also enter your own (e.g. RAID1 or 1st_RAID). Select a RAID Level from the drop-down list.

  • Page 55: Removing A Raid

    Removing a RAID To remove a RAID: From the menu bar, select Storage - RAIDs. Click on the RAID you wish to remove. The Storage - RAIDs - RAID Update page opens. Click . You will be prompted to confirm you wish to delete the RAID.

  • Page 56: Defining Hot Spares

    Defining Hot Spares Hot spare disks can be defined to provide fault tolerance in RAIDs. A disk which has been marked as a hot spare will automatically take the place of a failed disks in any RAID. To mark a disk as a hot spare: From the menu bar, select Storage - RAIDs.

  • Page 57: Merging Raids (Pools)

    Merging RAIDs (Pools) To merge storage pools: Create a new RAID - see Adding a RAID on page 47.. From the menu bar, select Storage - RAIDs. Click . The Storage - RAIDs - Merge page will open: Select the pools (RAIDs) to merge and click Select the destination pool (the pool which will remain after the merge): Then click...

  • Page 58: Volumes

    Volumes Storage - Volumes page allows you to view, add or remove Volumes from the system. Adding a volume To add a Volume: From the menu bar, select Storage - Volumes. Click . The Storage -Volumes - Volume Add page opens: Name is automatically generated.

  • Page 59: Removing A Volume

    Select a Pool that the Volume should be in from the Select Pool drop-down list. Enter an Initial Size for the Volume. Note: When creating an initial size for the new volume, we recommend that 20% of the available space should be kept for Snapshot use or for future expansion of the Volume.

  • Page 60: Changing A User's Volume Quota

    Changing a User’s Volume Quota Users can be allocated a specific amount of a Volume which they can use. This amount is called their Quota. To change a user’s Quota: From the menu bar, select Storage - Volumes: Click on the Volume you wish to change the Quota of. The Storage -Volumes - Volume Update page opens: Click...
  • Page 61 Click . The Storage - Volumes - Volume Update - Quota - Add page opens: Click to add a User to allocate the Quota to: For that user, enter: • Soft Limit - to restrict the users quota, however, if a file is written which exceeds the Soft Limit, the file will still be written, as long as the Hard Limit is not exceeded •...

  • Page 62: Browse

    Browse Storage - Browse page allows you to search or browse through the directories present on the system. Note: If you are using Active Directory to provide access control, ignore this section and refer to MS Networking (including Active Directory Server/NT Domain Server) on page Finding data To search for a file: From the menu bar, select...

  • Page 63: Setting Or Modifying An Acl

    Setting or modifying an ACL Clicking on a file or directory will take you to the Storage - Browse - Access page. From there you can change the access privileges, known as Access Control Lists or ACLs, Groups and Users have. To change a Group’s or User’s access privileges (set or modify ACLs): From the menu bar, select Storage -...
  • Page 64 Click the Attributes tab. From this tab you can: • Allow propagation of inheritable ACL changes (from ancestor) - This can be used to pass access privileges from the current directory to its sub-directories. In this way, you can place a single ACL high up in the directory tree to control access •...
  • Page 65 Click the Reset tab. From this tab you can reset the access permission of sub-direc- tories to be the same as the current directory, as follows: • Reset and apply all ACLs to all sub-folders and files This option will reset and then apply the current folder's access properties to all sub-folders and files •...

  • Page 66: Data Protection Menu

    Data protection menu The Data Protection menu allows you to access: • Snapshots - see page 61 • Replication Sources - see page 67 • Replication Targets - see page 70 Note: Replications require at least two SNAZ (OS version 4) systems to operate;...

  • Page 67: Snapshots

    Snapshots Data Protection - Snapshot page lists all the snapshots on the system and allows you to schedule snapshots or modify an existing schedule. Note: A snapshot can only be added when a Volume has been created. Estimating snapshot volume requirements When estimating the snapshot volume requirements, the following considerations should be made: •...

  • Page 68: Scheduling A Snapshot

    Scheduling a snapshot To schedule a snapshot: Caution: System performance may degrade while a snapshot is being performed. Snapshots should be scheduled appropriately to minimise user impact. From the menu bar, select Data Protection - Snapshots. Click on . The Data Protection - Snapshot - Add page opens.
  • Page 69 Click on Select when to schedule the snapshot for: • - Perform the snapshot immediately • Once Later - Perform a single snapshot at a time you specify • Repeat - Perform a snapshot at the regular intervals you specify. 97707987 Rev B...

  • Page 70: To Modify An Existing Schedule

    To modify an existing schedule To modify an existing snapshot schedule: From the menu bar, select Data Protection - Snapshots. Click on the schedule you wish to modify. Data Protection - Snapshot - Schedule Update opens. You can modify the Mount Point, Initial Size...

  • Page 71: To Rollback Previous Version Of A File Using A Snapshot

    To rollback previous version of a file using a snapshot Snapshots can only be used to reinstate (rollback) a previous version of a file. To rollback a file from a snapshot: From the menu bar, select Storage - Browse: Click the snapshot directory. Click on the required version of the snapshot, then navigate the directory tree to the required file and click on it (the background will highlight green to indicate selection):...

  • Page 72: Status Icons

    Status Icons A Snapshot’s or a Schedule’s status can be determined from its icon. The status icons are described in Table 2-3 below: Table 2-3 Snapshot and Snapshot Schedule Status Icons Icon Meaning The Snapshot Schedule is online The Snapshot Schedule is offline The Snapshot is online The Snapshot is offline The Snapshot is faulty...

  • Page 73: Replication Sources

    Replication Sources A replication is a copy of the contents of a folder, it's sub-folders and files which must be located on another system. A replication Source is the system the replicated data originates from. Data Protection - Replication Sources page lists all the replications made or scheduled by the system.
  • Page 74 • Use Snapshot - Select to replicate a snapshot. When this option is selected, a snapshot is taken and is replicated to the target system. This can be used to ensure that no further changes are made (i.e. the Replication is in a known state) to the Replication during the replication process.

  • Page 75: Recovering A Replication Source

    Schedule tab will open. From this page, enter: • Type - Select Once Later, Weekly Monthly from the drop-down list. The field(s) below will change to the appropriate type of schedule Enter the required information and click to finish. Recovering a replication source To recover from a failure using a replication target’s copy of system data: From the menu bar, select...

  • Page 76: Replication Targets

    Replication Targets A replication is a copy of the contents of a folder, it's sub-folders and files which must be located on another system. A replication Target is the system the replicated data is being written to. Data Protection - Replication Targets page lists all the replications made or scheduled by the system.

  • Page 77: Configuration Backup

    Configuration Backup Data Protection - Configuration Backup page allows you to create a bundle containing the configuration files from the SNAZ. The configuration backup bundle contains: • User definitions • Group definitions • RAID configurations • Volume configurations • Share configurations •...

  • Page 78: Restoring The Configuration Backup

    Restoring the configuration backup To restore the configuration backup: From the menu bar, select Shutdown. Select Reboot into Maintenance Mode. When the SNAZ has rebooted, from the menu bar, select System - Recovery. Select the Restore system configuration files from the backup file on the local drive radio button.
  • Page 79 Click to upload the configuration file bundle. Click to restore the configuration. When the restore is complete the following is displayed: Click to return to the main System - Recovery page. From the menu bar, select Shutdown then Reboot and click 97707987 Rev B...

  • Page 80: Data Backup

    A full BakBone NetVault License Key must be entered for ongoing operation of the backup utility. The License Key will be emailed to you following registration via the Plasmon Warranty Registration website. For further information refer to Backup on page...

  • Page 81: Configuration

    Configuration • NetVault Server • Machine Name - To allow the distinction between different devices within a NetVault environment, each SNAZ will have a unique Machine Name. This can be found on the System - Services - Backup (Configuration) page. •...

  • Page 82: Diagnostics Menu

    Diagnostics menu The Diagnostics menu allows you to access: • Storage Devices - see below • System Information - see page 81 Storage Devices Diagnostics - Storage Devices page shows the internal and external devices attached to the SNAZ and their status. Hovering the mouse pointer over a device will display a Tool Tip for that device giving further information, an example of which is shown below:...

  • Page 83: Disk Status Icons

    Disk status icons • Disks which are marked with: are system disks. This means they are used to store the system partition, which contains the configuration files of the SNAZ OS. They can still be used as part of any RAID(s) •...
  • Page 84 Table 2-4 Disk status icons Icon Meaning The disk is online and unformatted The disk is online, unformatted and the system has detected the disk is about to fail The disk is online The disk is online and the disk is not part of a RAID The disk is online and has been rejected by the system...
  • Page 85 Icon Meaning The disk is online, is a system disk and the system has detected the disk is about to fail The disk is online, is a system disk, is not part of a RAID and the system has detected the disk is about to fail The disk is online, is a system disk, has been rejected by the system and the system has detected the disk is about to...

  • Page 86: Tape Drive Status Icons

    Tape drive status icons If a tape drive is attached, for backup purposes, its status is displayed as follows: Table 2-5 Tape drive status icons Icons Meaning The tape drive is empty or its status cannot be determined The tape drive is online and/or currently in use The tape drive is faulty Miscellaneous icons...

  • Page 87: System Information

    - The currently installed software version • Build - The currently installed software version's build • Plasmon warranty registration - Hyperlink to the Plasmon warranty registration web page (requires an external internet connection) • Technical Support Website - Hyperlink to the Plasmon...

  • Page 88: Log Files

    Log Files • Create Log Files Bundle of - Log file bundles are used by Technical Support to diagnose failures on your SNAZ. You can specify a time period, using the drop down list, to create a log file bundle of. 97707987 Rev B...

  • Page 89: Shutdown Menu

    Shutdown menu Shutdown/Reboot page allows you to: • Shutdown • Shutdown (power up in Maintenance Mode) - Used to power down the SNAZ, perform hardware maintenance and power the system back up in Maintenance Mode. This is normally only used by Service personnel. •...

  • Page 90: Snaz Expansion

    SNAZ Expansion SNAZ Expansion units may be fitted to the SNAZ S12-400, enabling the use of up to 8 TB of additional storage. The S12-400 sees the SNAZ Expansion unit as an externally attached disk, as shown below: SNAZ Expansion For more information about the installation and configuration of the Expansion Pack, please refer to the SNAZ Expansion Quick Start...

  • Page 91: Troubleshooting

    PSU module is not damaged. If the PSU module is damaged, report this issue to Plasmon Technical Support. Either the outlet Test the socket with socket and/or any suitable device. If power cords are...
  • Page 92 Fault Cause Action Hard Disk not Disk rejected The disk should have Found / Problem from RAID been replaced by a with Hard Disk hot spare. The system will attempt to recycle the disk. If this is not successful, replace the disk as soon as possible.
  • Page 93 Ensure that the pinout used of the cable involved is correct. For direct connections use a crossover cable. For systems going through switches/routers use a straight-to-straight cable. Serial Port not Hardware failure Contact Plasmon Working Technical Support 97707987 Rev B...

This manual is also suitable for:

Snaz s4-350Snaz s8-350Snaz s4-400Snaz s12-400

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