Troubleshooting - TCL ZOOM User Manual

Troubleshooting

Remote does not operate on your TV
- Make sure that the Zoom receiver is plugged properly on your TV, wait for the blue light to
flash once from your Zoom receiver, indicating it's been plugged in properly.
- Check if your batteries are new and installed correctly.
- Make sure that your TCL Zoom remote is within range of the Zoom receiver and there is no
obstruction between the Zoom receiver and the remote.
- Make sure you have installed the Zoom app on your TV.
- Check the angle of your Zoom receiver and adjust it properly.
- TCL Zoom remote may not be compatible with your TV.
Version of TV supported
TCL Roku TV 43S525 and 50S525
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