SEON HDD Dock3 Quick Start Manual

Support Information
Contact Customer Service
• Technical Support: 1.844.899.7366
• General Enquiries: 1.877.630.7366
• Email: service@seon.com
If your HDD Dock is to be returned, please contact Technical Support, and provide the model and/or serial
number of your unit. Ask for a Return Authorization (RA) number. An RA number allows the Service Technicians
to track your product when it comes in for service. Please display the RA number on the outside of the package.
ANY RETURNED PRODUCT WITHOUT AN RMA NUMBER MAY BE REFUSED.
Product Information
Now that you have installed and connected the HDD Dock to your PC, to learn how to view media and archive
video, please see the vMax View User Guide in the Safe Fleet Community Document Library:
https://community.seon.com
Note: Logging in to the Safe Fleet Community
The Safe Fleet Community requires a username and password to access.
Please contact Technical Support if you do not have credentials to log in.
Warranty
Complete warranty details are available at:
http://www.seon.com/documents/Seon-Warranty.pdf
Copyright © Safe Fleet July 2018 | All rights reserved | Part #: 700-1131
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HDD Dock3 Quick Start Guide

Product Components

The HDD Dock product package contains the following components:
• HDD Dock and recorder drive alignment plates (x3), labeled as follows:
• A (TH4, TH6, TL and MX series)
• B (TH8)
• C (TX and DX series)
Note: HX/NX recorder drives do not require an alignment plate.
• USB3 cable, AC cable and power supply.
The HDD Dock connects to a USB port on the PC running the vMax View software.

HDD Dock for Recorder Drives

The HDD Dock is designed to accept HX/NX, TH, DX, TX, MX, and TL series recorder drives.
The HX/NX drives fit in slot 1 at the front of the dock (see Figure A).
All other recorder drives fit in slot 2 at the rear of the dock (the appropriate alignment plate A, B, or C must be
installed - see Figure B).
The HDD Dock requires AC power to read drives, and communicates with the PC via USB.