Table of Contents
Advertisement
PROBLEM SOLVING / FAULT FINDING
Dispenser not dispensing?
Are the batteries flat?
If using power pack, Is the power on?
Is the battery pack corroded or broken?
If the gearbox wont activate.
Sheets not dispensing?
Red light on permanently, and batteries are ok. Possible circuitry issue. Replace gearbox module.
If none of the above resolves your issue, please request a replacement mechanism using the
following steps:
1
Record the Production Code (located on the right hand side of the mechanism).
2
Contact our office +64 9 477 5700 (freephone 0800 354 800) - Advise the issue and Production Code number
to determine model type. An assessment will be made to determine next step.
3
If applicable to your model, follow steps to remove the mechanism as per instructions and we will arrange a
pick up.
4
Install the new mechanism on arrival. (if applicable)
····························
·······
····
···················
·························
If so, replace batteries.
Check power switch.
If so, replace.
Check the magnet is in place. The magnet tells the
gearbox that the cover is closed.
The magnet is inside the cover.
(as shown)
Check the portion control bar. Has it caught up,
preventing a new sheet from dispensing? (older models).
If so, relocate and release.
9
Advertisement
Table of Contents
