Alphasonik AKDJ155BTS Operating Instructions Manual page 14

Warranty (Continued)
If you are having problems with your system, we recommend you
check the product carefully and thoroughly to confirm that the product
truly has a manufacturer defect; as opposed to abuse, or other
components in the system causing the failure. This might include
having an Authorized Alphasonik Dealer look at the product to confirm
the source of the problem. Any product found to have a manufacturer
defect will be replaced with a new piece of the same or similar model,
or repaired at the discretion of Alphasonik. Any product found to have
no manufacturer defect will be returned to the sender at their cost.
You must acquire a Return Authorization Number (RA#) prior to
returning ANY product to Alphasonik. That Return Authorization
Number (RA#) must be prominently and clearly marked on the outside
of the shipping carton, or product delivery will be refused
(no exceptions will be made).
Please note: All shipping and handling (to and from) charges will be
the sole responsibility of the consumer. Please record and keep your
Return Authorization Number (RA#) in the event that further
communication is required.
Return Authorization Number (RA#): ___________________________________
Date product was sent: ______________________________________________
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