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Summary of Contents for Tadiran Telecom Coral Sentinel Pro
- Page 1 Coral Sentinel Pro Installation Procedure and Reference Manual Version 6.78 Document Edition 3.2...
- Page 2 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM (TTL) L.P.'s (herein referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer.
- Page 3 SIP endpoints. Only MGCP endpoints are supported. For SIP endpoints use a 3rd party SBC. CAUTION! Do not upgrade the Coral Sentinel Pro to Software Version 6.78 in systems where Sentinel Pro units serve SIP endpoints.
- Page 4 For SIP endpoints use a 3rd party SBC. • Upgrading “Be aware that Coral Sentinel Pro Software Version 6.76 or lower supported MGCP and SIP endpoints. From Coral Sen- tinel Pro Software Version 6.78 or higher, only MGCP end- points are supported.”...
- Page 5 Canadian DOT Compliance Statement NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
- Page 6 TUV Safety of Information Technology Equipment Compliance Equipment certified according to TUV has been tested and complies with the following: UL 60950-1 :2007 CAN / CSA-C22.2 No.60950-1-07 TUV Rheinland of North America is a Nationally Recognized Testing Laboratory (NRTL) in the United States and is accredited by the Standards Council of Canada to test and certify products to Canadian National Standards.
- Page 7 Federal Communications Commission Part 15 The FCC Wants you to Know This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 8 For the purpose of this paragraph, the term “Distributor” shall mean the person and/or entity engaged in the importation, distribution, sales, support or any other activity carried out in the applicable jurisdiction in connection with products supplied by Tadiran Telecom (TTL) L.P.
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Page 9: Table Of Contents
Special Symbols Used in this Manual ............4 Conventions Used in this Manual..............5 Terminology Used in this Manual ..............6 About the Coral Sentinel Pro Coral Sentinel Pro ..................7 The Need for Sentinel Pro................8 Technical Description ................... 10 Sentinel Pro Exterior Description .............. - Page 10 Restoring the Sentinel Pro Configuration to its Factory Settings ....56 Specifications Physical Specifications................. 57 Network Specifications ................. 58 Sentinel Pro Performance Specifications ............. 58 Version ......................59 Coral Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
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Page 11: About This Manual
This chapter also includes the technical and physical features of the Sentinel Pro unit. Chapter 3 Sentinel Pro Before starting the Coral Sentinel Pro installation Installation Overview and configuration. This chapter provides a general outline of the Coral Sentinel Pro installation and configuration procedures. -
Page 12: Intended Audience
Intended Audience ........................ The instructions in this manual are written for technical personnel installing and configuring the Coral Sentinel Pro. The personnel must be acquainted with the structure of the company’s network, and have thorough knowledge of the Coral systems. -
Page 13: Related Documentation
Related Documentation ........................ For further information regarding Sentinel Pro and Coralsystems that is not covered by this manual, consult the following documentation. Item Subject Manual Coral IPx/FlexiCom Database Program Interface (PI) and programming Database Reference Manual, Version 15 or higher Coral systems and General descriptions Coral IPx and FlexiCom Product... -
Page 14: Special Symbols Used In This Manual
Special Symbols Used in this Manual ........................ It is important to understand the symbols and typographical conventions used in this manual. These conventions and symbols indicate information that requires special attention, as illustrated in the following examples: There is a risk of danger to life or personal injury. There is a risk of causing the Sentinel Pro service to malfunction. -
Page 15: Conventions Used In This Manual
Conventions Used in this Manual ........................ The following typographical conventions are used throughout this manual. Table 1 Typographical Conventions Convention Italics Names of windows, Web pages, and dialog boxes Titles of related documentation Parameter values entered in windows ... -
Page 16: Terminology Used In This Manual
Terminology Used in this Manual ........................ Table 2 Terminology An IP address assigned to a host within the company’s Used in this Manual Private IP address network. A unique IP address assigned by the network Public IP address administrator, which is mapped to the Sentinel Pro's internal IP address. -
Page 17: About The Coral Sentinel Pro
Coral Sentinel Pro ........................ The Coral Sentinel Pro is a Session Border Control (SBC) unit that enables the connection of remote IP phones located behind NAT (Network Address Translation) servers or firewalls. Its main purpose is to transfer signalling and RTP traffic through the firewall or NAT server to the relevant endpoints in the LAN network. -
Page 18: The Need For Sentinel Pro
Firewalls do not allow direct connection from the outside world to the internal LAN, as signalling and media traffic must first travel through the firewall. The Coral Sentinel Pro acts as a transmission point, enabling all signalling and media traffic to be routed to and from the remote IP endpoints. - Page 19 Port 2427 or 2722 T200M series IP :2427 IP :2427 Internet IP :2427 IP :2427 FlexSet-IP 280S Coral Sentinel Pro Coral IPx/FlexiCom T200M series Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom About the Coral Sentinel Pro...
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Page 20: Technical Description
DMZ. The Sentinel Pro unit is placed between the router and the firewall of the network. About the Coral Sentinel Pro Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom... - Page 21 Sentinel Pro and CoralLocated in WAN network Behind Router Internet Router Sentinel-Pro ReadyControl Data Power Maint. Link/ACT Coral Sentinel Pro Coral IPx/FlexiCom Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom About the Coral Sentinel Pro...
- Page 22 Located Between Router and Firewall when CoralLocated in LAN Internet Router Sentinel-Pro ReadyControl Data Power Maint. Link/ACT Coral Sentinel Pro Firewall Coral IPx/FlexiCom About the Coral Sentinel Pro Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
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Page 23: Sentinel Pro Exterior Description
See the following panel descriptions: Front Panel, page 14 Rear Panel, page 15 Top Side, page 16 Side Panels, page 16 Bottom Panel, page 16 Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom About the Coral Sentinel Pro... - Page 24 CAUTION: This procedure resets the Sentinel Pro and all its endpoints and may cause interruption of calls and services in the system. About the Coral Sentinel Pro Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
- Page 25 Used to connect the ground of a rack-mounted Sentinel Pro Sentinel Pro Ground Wiring (for unit to the rack ground (see Rack-mounted Units), page 25). Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom About the Coral Sentinel Pro...
- Page 26 TUV symbol, CE notation, and WEEE marking Three Sentinel Pro MAC addresses (only the first address is used) FCC15 compliance statement About the Coral Sentinel Pro Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
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Page 27: Internal View
Fuse input 4A/250VAC SB Power switch Main System Board AC/DC Coverter card Maintenance cable RS-232 Factory restore PSC-SP DC/DC default button card Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom About the Coral Sentinel Pro... - Page 28 4A/250V S.B. LD03 Maint. -48V -48V LD01 Power Current LD06 Data Limit LD07 Control 48V RTN 48V RTN LD08 Ready RS-232 About the Coral Sentinel Pro Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
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Page 29: Sentinel Pro Installation Overview
Sentinel Pro Installation Overview Before installing the Coral Sentinel Pro, ensure you read and understand the manual thoroughly. Prerequisites ........................ You need the following items to connect the Sentinel Pro unit: AC power cable (standard AC: 100-240VAC, 47-63Hz). ... -
Page 30: Installation Procedure
Installing and configuring the Sentinel Pro consists of the following procedures (order is of importance): Hardware Installation, page 21 Coral Sentinel Pro Web Portal, page 29 Coral IPx and FlexiCom Registration, page 43 Once the Sentinel Pro has been installed and configured, several LED indicators on its... - Page 31 Hardware Installation The Sentinel Pro hardware installation includes the following procedures: Unpacking the Sentinel Pro Unit, page 22 Mounting the Sentinel Pro Unit, page 23 Sentinel Pro Ground Wiring (for Rack-mounted Units), page 25 Powering the Sentinel Pro, page 28 ...
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Page 32: Hardware Installation
Unpacking the Sentinel Pro Unit ........................ The shipping container includes: The Sentinel Pro unit An AC power cable (standard AC: 100 to 240VAC, 47 to 63Hz; 2.5m) A LAN cable (UTP5; 2.5m) Five rubber bumpers used for mounting the Sentinel Pro onto a table (if ... -
Page 33: Mounting The Sentinel Pro Unit
Mounting the Sentinel Pro Unit ........................ Prior to mounting the Sentinel Pro unit, verify that the installation area is located no closer than 20 ft. (6.1m) from electric devices that produce large electro-magnetic fields or high levels of radio frequency energy. Possible sources are radio transmitters, electric arc welding machines, copying machines, electric motors, refrigeration units, power transformers, electric load centers, and main circuit breaker panels. - Page 34 Figure 11 Sentinel Pro Unit Mounted on Table Sentinel Pro Ready Control Data Power Maint. Eth Link/Act To mount the Sentinel Pro unit onto a 19-inch rack (see Figure 12): Lift the Sentinel Pro unit to the mounting position on the rack. Fasten the left-hand and right-hand mounting ears of the Sentinel Pro unit to the vertical tracks of the 19-inch rack, using standard 19-inch rack bolts (not provided).
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Page 35: Sentinel Pro Ground Wiring (For Rack-Mounted Units)
Sentinel Pro Ground Wiring (for Rack-mounted Units) ........................ The Sentinel Pro is connected to the ground through the AC outlet. In addition, rack-mounted Sentinel Pro units require ground wiring to the rack chassis. This section describes how to connect the ground wire to a Sentinel Pro unit in the unit’s rear panel (Figure 13). - Page 36 Connecting the Ground Wire to the Sentinel Pro Cage The ground connection includes an M4 threaded terminal pole that is fixed onto the surface of the rear panel (by the manufacturer), a serrated washer, a flat washer, and a hexagonal M4 nut assembled on the terminal connection (Figure 14).
- Page 37 Figure 14 Sentinel Pro Ground nut Cage Ground Assembly Flat washer Ground wire with ring terminal Serrated washer To connect the ground wire to the cage: Remove the hexagonal nut and flat washer from the ground terminal. Do not discard. Insert the serrated washer onto the ground terminal.
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Page 38: Powering The Sentinel Pro
Powering the Sentinel Pro ........................ The Sentinel Pro is connected to the AC power from its rear panel (Figure Electrical Hazard. If the Sentinel Pro is rack-mounted, connect the Sentinel Pro grounding to the rack grounding before you connect the Sentinel Pro to the AC outlet. To power the Sentinel Pro: Verify that the Sentinel Pro power switch is turned OFF. -
Page 39: Coral Sentinel Pro Web Portal
Coral Sentinel Pro Web Portal This section describes how to configure and display the Coral Sentinel Pro parameters through its HTTP Web portal. Getting Started ........................ To configure a Sentinel Pro for the first time and define its IP addresses and IP sockets, the technician must access its Web portal from a computer connected to the subnet in which the Sentinel Pro is located. - Page 40 Left pane with clickable menu options Information area with content based on the selected menu option Table 6 lists the available Sentinel Pro menu options. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
- Page 41 Configuring the Sentinel Pro (Setup) Setup Displaying Version Details Versions Monitoring Sentinel Pro Endpoints Monitor Resetting the Sentinel Pro Maintenance Upgrading Sentinel Pro via TFTP Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal...
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Page 42: Displaying The Sentinel Pro Status
The name and dial number of the Sentinel Pro unit. If no dial number is defined, this field is empty. Local Time The local time as defined on the Coral. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom... -
Page 43: Configuring The Sentinel Pro (Setup)
It is recommended to print Table 8 and write down the IP parameter values into it prior to entering them on the Sentinel Pro Setup page. Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal... - Page 44 After system restart, click the Refresh icon on the browser toolbar to reflect the changes on the Sentinel Pro Setup page. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
- Page 45 Call agent 10 (backup) Call agent port 2427 / 2727 Base Virtual IP Address Number of Virtual IP Addresses Virtual Endpoint Port 2427 / 2727 Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal...
- Page 46 Coral Version 15 (XXXX=1200), the ports 6000-6199 are used for RTP transmission. Sentinel Pro 10 - discontinued, no longer produced Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
- Page 47 Example: 172.28.102.26 Virtual Endpoint The virtual port used on the Sentinel side for transmitting MGCP signaling data. Select 2427 or 2727. Port Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal...
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Page 48: Displaying Version Details
Sentinel Pro 10 - discontinued, no longer produced Verify that the latest Application version is installed for the Sentinel Pro. If necessary, refer to the manufacturer’s field support. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom... -
Page 49: Monitoring Sentinel Pro Endpoints
Sentinel Pro, regardless of whether or not they are currently participating in a call. Number of SIP 0, Not Applicable. Active EP Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal... - Page 50 A setting that indicates whether or not the endpoint is currently participating in an RTP session. Can be either Active or Idle. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom...
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Page 51: Resetting The Sentinel Pro
After applying changes on the Sentinel Pro Setup page, the system is automatically restarted. There is no need to restart it manually on the Maintenance page. Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Coral Sentinel Pro Web Portal... -
Page 52: Common Sentinel Pro Configuration Errors
Irrelevant error Call Agent Wrong or missing MGCP devices 1...10 values in all Call are not Agent fields registered and do not work. Coral Sentinel Pro Web Portal Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom... -
Page 53: Coral Ipx And Flexicom Registration
Coral IPx and FlexiCom Registration Overview and Minimum Requirements ........................ This section provides a general description of the Coral Program Interface (PI) parameters that need to be programmed for Sentinel Pro units in Coral FlexiCom and Coral IPx systems. The Sentinel Pro is fully compatible with Coral Versions 15 and can be used with limitations in combination with Coral Version 14. - Page 54 Feature Authorization (Route: FEAT, 1) This display-only parameter displays the maximum number of entities that are authorized for use with this Coral system. If the number of units to be installed exceeds the number authorized, contact your manufacturer’s representative to increase the number of authorized Sentinels in the system.
- Page 55 Defining Sentinel Pro Parameters (Route: IP, 8) Tip: This branch provides PI parameters that need to be programmed for Sentinel Pro units in Coral version 15 or higher. The SENTINEL branch can be used to define or display the following parameters for Sentinel Pro units: ZONE - IP zones ...
- Page 56 NOTES:...
- Page 57 SIP endpoints. From Coral Sentinel Pro Software Version 6.78 or higher, only MGCP endpoints are supported. Do not upgrade the Coral Sentinel Pro to Software Version 6.78 in systems where Coral Sentinel Pro units serve SIP endpoints. The Sentinel Pro firmware version is regularly enhanced to provide new features. You can upgrade the Sentinel Pro application by downloading its latest version from the manufacturer’s website.
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Page 58: Upgrading Sentinel Pro Via Tftp
Downloading the latest version from the manufacturer’s website ........................ Downloading the latest Sentinel Pro Application Version Download the latest Sentinel Pro version from the manufacturer’s website. Access the manufacturer’s website at http://www.tadirantele.com. Go to Partners login, type your username and password. Click Enter;... -
Page 59: Upgrading Sentinel Pro Using Its Web Portal
Upgrading Sentinel Pro using its Web Portal ........................ Through the Sentinel Pro Web portal, a Sentinel Pro unit can be upgraded via TFTP by using the Sentinel Pro Maintenance page (Figure 24). To display the page, click Maintenance on the left pane. This page is for upgrading the Sentinel Pro software version and resetting the Sentinel Pro (see page 41) only. - Page 60 To upgrade the Sentinel Pro software: In the TFTP Server Addr field, enter the IP address of the TFTP server. In the TFTP File Name field, enter the name of the file containing the updated software version to be loaded from the TFTP server. The length of the file name is limited to 30 characters including the suffix.
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Page 61: Upgrading Sentinel Pro Via The Coral Pi (Route: Admin,1)
Upgrading Sentinel Pro via the Coral PI (Route: ADMIN,1) ........................ In Coral FlexiCom and IPx systems, the Sentinel Pro software can be upgraded via TFTP by using the PI (Route: ADMIN, 7). It is possible to upgrade multiple Sentinel Pro units simultaneously through the PI. The Sentinel Pro units to be updated can be specified by their Coral index number or by their IP address. - Page 62 NOTES:...
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Page 63: Troubleshooting
Troubleshooting The procedures described in this chapter are intended for troubleshooting and repair purposes and should be performed with the necessary precautions. Power Supply Failures ........................ Power supply failure generally results in the loss of one or more output voltages. However, protection circuitry in the power supply regulator may shut down a regulator due to a current overload caused by an external fault. -
Page 64: Replacing The Fuse In A Sentinel Pro Unit
Replacing the Fuse in a Sentinel Pro Unit ........................ To replace a blown fuse in a Sentinel Pro unit: Opening the Unit Cover Open the Sentinel Pro as described in below. Electrical Hazard. Contact with live internal components could cause shock, burn, or death. - Page 65 Figure 26 Removing the Unit Cover Unfasten all 8 screws and lift cover upwards Closing the Unit Cover To close the Sentinel Pro unit cover: 1. Verify that all internal cables are properly connected, and that the internal space within the unit is free of foreign objects. 2.
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Page 66: Restoring The Sentinel Pro Configuration To Its Factory Settings
Restoring the Sentinel Pro Configuration to its Factory Settings ........................ This procedure may be required if no connection can be established with the Sentinel Pro unit, or if the IP address of the unit got lost. Use the procedure to reset the Sentinel Pro IP address and net mask parameters to the factory default. -
Page 67: Specifications
Specifications Physical Specifications ........................ Dimensions Length..........19" (48.3 cm) Depth ........... 13.9" (35.4 cm) Height ..........1U = 1.75" (4.45 cm) Weight (Excluding External Cables and Shipping Carton) Sentinel Pro unit ........5.1 lbs (2.3 kg) Mounting Location Mounting ..........Table-mounted or 19" rack-mounted Environment Heat cooling ........ -
Page 68: Network Specifications
Network Specifications ........................ IP Addressing Static setup IP address notation (for MGCP endpoints) Location in the Network Network location ......... DMZ or LAN Sentinel Pro Performance Specifications ........................ Basic Capabilities Remote IP phone operation Authentication MGCP protocol Voice, T.38 fax, and video transmission Field software upgrade by TFTP Line power feed/local supply Processing Capacity... -
Page 69: Version
Version ........................ Software Version Sentinel Pro ......... 6.78 Coral IPx/FlexiCom ......14 or higher For SIP endpoints use a 3rd party SBC. 1. Some features may require a later software version. Sentinel Pro Installation Procedure and Reference Manual - for Coral IPx / FlexiCom Specifications... - Page 70 NOTES:...
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