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Table of Contents
Related Manuals for PPP Taking Care Personal Alarm
Summary of Contents for PPP Taking Care Personal Alarm
- Page 1 Your Personal Alarm QUICK USER GUIDE...
- Page 2 Welcome Thank you for choosing a Personal Alarm Service provided by PPP Taking Care. This step-by-step guide has simple to follow instructions on how to install the alarm, if you have chosen our self-connect option, as well as advice on operating the alarm.
- Page 3 What’s in your Personal Alarm box? Alarm unit Pendant, neck cord and wrist strap Power adapter Telephone adapter Telephone lead We’re happy to help if you have any questions Please call us on 0800 085 7310...
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Page 5: Table Of Contents
Contents How to set up your Personal Alarm ........ 5 Setting the time and date on your alarm unit ................7 Activating and testing the alarm unit ......10 Using your alarm ..............13 Making an emergency call ..........15... -
Page 6: How To Set Up Your Personal Alarm
How to set up your Personal Alarm Your alarm unit has been set up with your details and those of your nominated emergency contacts to make installation as simple as possible S T E P O N E Connecting the leads and adapters... - Page 7 If your home has broadband, please ensure the alarm unit Plug the telephone lead (B) into the alarm unit socket labelled is plugged into the ASDL filter 'LINE' and the telephone wall provided by your broadband socket. supplier (B NO BROADBAND BROADBAND 'LINE' NOTE:...
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Page 8: Setting The Time And Date On Your Alarm Unit
Setting the time and date on your alarm unit ST E P T WO To set the clock: Your home telephone must be plugged into the white adapter (as per Step 1). The alarm unit must be plugged in to mains power and switched ON with the green LED light on. - Page 9 NOTE: Use your keypad to type in the individual numbers to match Lift the handset of the attached the current date telephone and press on your telephone and time keypad ... • DD - represents the day of the month (01-31) •...
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Page 11: Activating And Testing The Alarm Unit
Activating and testing the alarm unit S T E P T H RE E... - Page 12 Activate and test your unit by pressing Cancel the red button on the alarm unit. This will generate a call through to the Emergency Resolution Centre. Help When the operator answers via the alarm unit, let them know that you have just installed the alarm unit.
- Page 13 After your previous call has been closed down by the operator, press your pendant button while standing in the room with the alarm unit. The operator will guide you through a testing process from several points in your home and garden, so that you are able to establish the range of the system.
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Page 14: Using Your Alarm
Using your alarm YOU R PE N DANT The pendant works with your alarm unit. When you press the button, a red light will show and the alarm will be activated and alert our 24 hour Emergency Resolution Centre. The operator will know who you are and where you live, even if you cannot speak or hear them. - Page 15 YOU R AL A RM U NIT The unit enables you to contact our 24 hour Emergency Resolution Centre should you need help. The alarm unit needs to stay plugged into a power socket and telephone socket at all times to work properly. Radio Antenna Cancel Button (Green)
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Page 16: Making An Emergency Call
How to make an emergency call M AK IN G A N A L A RM CA LL • If you need help, press either your pendant button or the red button on the alarm unit. The alarm indicator will flash red. The alarm unit will announce ‘Do not worry, your alarm telephone is dialling for assistance’... - Page 17 C AN C E L L I N G A N A L A RM C ALL If you press the red help button by accident, just wait 5 seconds and press the green cancel button (inoperative) on the alarm unit. The unit will Home/Away not let you cancel immediately (to avoid accidental cancellation).
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Page 18: Lights On Your Personal Alarm Explained
Lights on your Personal Alarm explained T HE L IG H T O N YO U R P EN DA NT When the button is pressed on the pendant it will display a small red light. If this light flashes, this means that the pendant’s... - Page 19 T HE L IG H TS O N YO U R A L A RM UNI T STATUS LIGHT (GREEN/RED) ALARM UNIT STATUS Green light on Normal mode Red light flashing Low battery (every 4 seconds) Red light flashing Telephone line disconnected (every second) Red/Green flashing Radio interference detected...
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Page 20: Troubleshooting And Installation Advice
Troubleshooting and installation advice Warning: If all extension telephones are not plugged into the back of the alarm unit, in the event of an alarm call being raised when a telephone extension is in use or off the hook, the alarm call will not reach the Emergency Resolution Centre. -
Page 21: Extension Phones/Smart Boxes/Modems/Tv Set Top Boxes
Extension phones/smart boxes/modems/ TV set top boxes All telephone line apparatus in the telephones when raising an house must be plugged into the alarm call. A multiple telephone alarm unit using the telephone adapter (not supplied) may be adapter (A) and the unit socket required to connect more than labelled to enable the alarm... -
Page 22: Some Hints And Tips
Some hints and tips D O' S • Keep the alarm unit • Ensure your emergency connected to the mains contacts are aware that they power at all times. have been provided to us as a named responder in the •... - Page 23 DO N' T S • Expose the alarm unit to water or other liquids. • Connect cables other than those supplied with the alarm unit. • Place the alarm unit next to a noisy device, such as a television, radio or washing machine.
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Page 24: Common Faults And Solutions
Common faults and solutions FAULT SOLUTION The alarm unit says: Check the alarm unit is plugged into a ‘Warning – telephone working telephone socket. The alarm line disconnected’. unit will not work if it is not connected to an operational telephone line. The alarm unit says: Check the alarm unit is plugged ‘Warning –... -
Page 25: Specifications
Specifications BATTERY INFORMATION All batteries should be disposed of in accordance with the latest legislation TECHNICAL DETAILS Weight: 572g (939g packaged) Dimensions: 185mm x 122mm x 41mm (WxLxD) Mains power: 230v ac 13A electrical socket (3 Watts) Stand-by battery: 1200mAhr capacity (continually internally charged) Back-up time: 40 hours of stand-by operation allowing for one 30 minute alarm call (minimum expected at date of purchase... -
Page 26: Declaration Of Conformity
Our policy of continual development means that product specification and appearance may change without notice. PPP Taking Care does not accept responsibility for any errors and omissions contained within this document. PPP TAKI N G CARE... - Page 27 Your fee includes a lifetime warranty on all equipment...
- Page 28 We’re happy to help if you have any questions Please call us on 0800 085 7310 PPP Taking Care Linhay House Linhay Business Park Ashburton TQ13 7UP SL0194V1AUG19...
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