INFODRAW PMRS-100 User Manual

Wireless mobile video solutions
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PMRS-100
User Manual
September 2012
Version 5.1

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Summary of Contents for INFODRAW PMRS-100

  • Page 1 PMRS-100 User Manual September 2012 Version 5.1...
  • Page 2 Yonatan Cain 09/2012 Read Me First  Please read this user manual carefully before using your PMRS-100 device to ensure safe and proper use.  The descriptions in this manual are based on the default settings of your device.  Content and images used in this manual may differ from the actual product.
  • Page 3: Safety Precautions

     Do not allow children to use your PMRS-100 device. When turning the unit on:  To turn the PMRS-100 unit on, locate the ON/OFF switch on the side of the unit. Carefully move the switch to the ON position until it clicks and the LED lights turn on.
  • Page 4  Never use a damaged charger to charge the device. When configuring the unit:  The PMRS-100 unit has to be configured prior to operation and later on as well. The configurations are done using the Device Configurator Application on any PC, through the USB Cable provided.
  • Page 5: Table Of Contents

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Table of Contents Box Contents ............................9 Required Items ............................11 Included Software ..........................12 Chapter 1 - Introduction ......................15 1-1 Document Scope: ......................15 1-2 Terminology: ........................15 1-3 Introduction: ........................16 1-4 System Components: .......................
  • Page 6 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3 PMRS Unit Configuration: ....................58 2-3-1 MRS Device Configurator Installation:............. 58 2-3-2 MRS USB Drivers Installation: ................60 2-3-2-1 Drivers Installation for Windows XP, Vista, 7 (32Bit): ..... 60 2-3-2-2 Drivers Installation for Windows 7 (64Bit): ........63 2-3-3 Device Config Application: ................
  • Page 7 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-8-2 Audio Streaming: ................... 114 3-8-3 Unit Audio Properties: ................... 115 3-8-4 Unit Audio Controls: ..................116 3-9 Recording: ........................117 3-9-1 Local Recorder Settings: ................117 3-9-2 Local Recording: ..................... 119 3-9-3 Device Recording: ..................
  • Page 8 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-24-2 Unit Firmware Upgrading: ................187 3-25 Secure Session IPSEC Encryption: ................189 3-26 Use PMRS Device as 3G Router: .................. 193 Chapter 4 Technical Specifications: ..................194 4-1 PMRS Unit Specifications: ....................194 4-2 MRS Software Specifications: ..................
  • Page 9: Box Contents

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Box Contents Video/ Power Adapter PMRS Unit Option 1 Cable Option 2 Audio In/Out Adapter GPS Antenna Cable GSM Antenna (Optional) 5V Power Charger...
  • Page 10 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 USB Cable (For Setup) 12V – 5V Car Adapter Charger GPIO/PTZ Cable Ethernet Cable...
  • Page 11: Required Items

    Micro SD Card A Micro SD Card is required if you would like to record in the PMRS-100 device. The speed of the Micro SD Card will vary depending on the make. The PMRS unit supports up to a 32GB Micro SD Card...
  • Page 12: Included Software

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Included Software The following software is included with the PMRS System: MRS Server (Windows Service Program): This is a Web Admin Interface program and is used for setting up your server for MRS/PMRS units to connect to,...
  • Page 13 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 MRS AV Player Application: This application is used for viewing recorded video/audio files. It is also used to verify recorded files that have a digital signature assigned to them, as well as decrypting recorded files that are encrypted with a key.
  • Page 14 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 The MRS Software will either be given to you on a CD/ USB Drive or it can be downloaded at the following website: www.infodraw.com/dlds Once you are on this website, you can download all the latest MRS Software applications and unit firmware.
  • Page 15: Chapter 1 - Introduction

    Chapter 1 - Introduction 1-1 Document Scope: This document describes the setup configurations, the features and operational functions of the PMRS-100 Unit. It also provides technical specifications, as well as troubleshooting help and answers to frequently asked questions (FAQs). 1-2 Terminology: Below is a list of descriptions for the abbreviated terms used in this manual.
  • Page 16: Introduction

    September 4, 2012 1-3 Introduction: The Infodraw PMRS-100 unit is a portable handheld multimedia streaming and monitoring system from the field. It allows users to stream live video/audio/location from anywhere over wireless cellular networks (3G/ HSPA/ EDGE/ GPRS) or (LAN) and can be monitored and controlled from any location upon alarm/ request.
  • Page 17: System Architecture

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-5 System Architecture: The system has 2 major architectures:  Server Based Architecture (recommended). This architecture is based on a server with a fixed IP address. Multiple units can communicate with the server as well as multiple clients.
  • Page 18: P2P (Peer To Peer) Architecture

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-5-2 P2P (Peer to Peer) Architecture:...
  • Page 19: Unit Hardware Interfaces

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6 Unit Hardware Interfaces: Listed below are the explanations of the PMRS Unit’s hardware interfaces. 1-6-1 Video Input/ 5V Power Output: The unit has a standard 2.5mm TRRS female input connector which supports the video input and 5V power output to the camera from the unit.
  • Page 20: Audio In/Out

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-3 Audio In/Out: The unit has a standard 2.5mm TRRS Female Input Connector which supports the Audio Line In and Audio Line Out of the unit. The input is labelled with a Headphones Symbol on the PMRS Unit and is located next to the “A/V IN”...
  • Page 21: Antennas Option 1 (External Gsm And Gps)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-5 Antennas Option 1 (External GSM and GPS): With this antenna setup, the PMRS unit has two external SMA antenna connectors located on the top side of the unit for External GSM and GPS Antennas. The GSM antenna connector is on the right corner of the unit.
  • Page 22: Antennas Option 2 (Internal Gsm And External Gps)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-6 Antennas Option 2 (Internal GSM and External GPS): With this antenna setup, the PMRS unit has an Internal Antenna for GSM and an External SMA Antenna connector for GPS, located on the top side of the unit.
  • Page 23: Sim Card Slot

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-7 SIM Card Slot: The SIM card slot is located on the side of the unit. Pull the notch out carefully with your fingernails to insert the SIM card. Once the SIM card is inserted properly, close the notch by carefully pushing it all the way into the unit.
  • Page 24: Usb Client (Mini Usb Input)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-9 USB Client (Mini USB Input): The USB client is used for configuring the device’s parameters using the Device Configurator application. Connect the USB cable between the Mini USB Input shown here and a PC when configuring the unit.
  • Page 25: On/Off Switch

    The ON/OFF Switch is located on the side of the unit, in between the Mini USB Input and the Dip Switches. To turn the PMRS-100 unit on, carefully move the switch to the ON position until it clicks and the LED lights turn on. To turn the unit OFF, carefully move the switch back to the OFF position until it clicks and the LED lights turn off.
  • Page 26: Charging The Unit

    Pre-installed Power Outlet WARNING:  Only use Infodraw Chargers to charge the PMRS-100 Unit. Non-Infodraw chargers are not covered by the 1 Year Limited Warranty.  When installing custom 12V Power Outlets directly into vehicle batteries, please...
  • Page 27: Dip Switches

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-14 Dip Switches: The PMRS has 4 Dip Switches located on the side of the unit. The dip switches are for setup and operation. The functions of each switch are described below in order from left to right: 1) USB HOST/CLIENT AND CELLULAR OPERATION: i.
  • Page 28: Led's

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-15 LED’s: The PMRS has 3 LED’s located on the top side of the unit. The 3 LED’s indicate the following: 1) Green LED – External power is connected. 2) Red LED – Software status, blinks when software is running.
  • Page 29: Gpio/Ptz Cable

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-16 GPIO/PTZ Cable: The GPIO/PTZ Cable has several different coloured wires for specific purposes such as PTZ and GPIO. The definitions of the wires are listed below: HDMI COLOR FUNCTION BLUE GPIO IN 1...
  • Page 30: Gpio/Ptz Cable Input

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-17 GPIO/PTZ Cable Input: The GPIO/PTZ Cable Input is located on the bottom side of the PMRS unit. Lock Lever: Press and Hold to unlock before disconnecting. Connect the GPIO/PTZ cable to its correct input shown above. Make sure it is firmly connected.
  • Page 31: Ethernet Cable Input

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 1-6-19 Ethernet Cable Input: The Ethernet (Interface) Cable Input is located on the bottom side of the PMRS unit, next to the GPIO/PTZ Cable Input. Lock Lever: Press and Hold to unlock before disconnecting.
  • Page 32: Chapter 2 - Installation

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Chapter 2 - Installation 2-1 MRS Server: The control centre server software can be installed on any PC using Windows XP or later. The server requires a Fixed (Static) IP address, which is publicly accessible, in order for the external units to connect.
  • Page 33 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 There are two programs through which a user can run the MRS server: 1. MRS Service Program (Web Admin Interface Server): This is a Windows Service Program that allows the user to setup the server on any PC or dedicated server and then access and change settings in the server from any location, using the web.
  • Page 34: Setup Server Through Mrs Service Program

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-1-1 Setup Server through MRS Service Program: MRS Server is a TCP and UDP server that serves MRS/PMRS devices and monitor clients. Its most basic functionality and prime reason for its existence is to distribute video packets from cellular MRS/PMRS devices with limited bandwidth to a number of monitor clients observing the video stream.
  • Page 35 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Main Menu Page: The web administration interface (or WAI) contains the following configuration pages: Administrator Menu: Login: Restarts the server program. Change Password: Allows you to change the password. It is important to change the password at first activation.
  • Page 36 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Clients Menu: Management: Controls how the server manages clients. Traffic Summary: Displays the incoming and outgoing data summary. Connected Devices: Lists the devices which are connected to the server. Connected Users: Lists the users which are connected to the server.
  • Page 37 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Administrator Menu: Login Page: Enter the correct administrator's password and click on “Login”. This will take you back to the main menu page. Change Password Page: To change the administrator password, type the current password where it says...
  • Page 38 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Backup Settings Page: This page will help you save the server parameters file someplace else for backup. Click where it says “Click Here” to display the XML parameters file. It is then possible to save it.
  • Page 39 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 User/Device Access Permissions Menu: The MRS Service allows the server to decide which devices and users will be allowed access to the server, and what level of access they will enjoy. There are 5 different access levels: Administrative, Active, Passive, Aware and Forbidden.
  • Page 40 Each device is distinguished from another by a unique ID number which is given to it by Infodraw, but can be changed by the user. The device ID of a device can be found and changed (if desired) in the “Device Identification”...
  • Page 41 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Default Device Access Page: The Default Device Access page allows you to give an access level to registered devices. Click “Add” to add a default device access directive to the list. The “Set Default User Device Access”...
  • Page 42 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Clients Menu: Clients Management Page: This page will let you configure general settings with regards to connecting clients. Check the “Connect monitors with devices peer to peer” option to make monitor clients and device clients connect to each...
  • Page 43 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Connected Users Page: This page lists the connected users: Their IP address as seen from the server, their name and current data rate. File Uploads Page: This page lists the active file uploads:...
  • Page 44 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Recordings Menu: One of the features of the MRS system is the ability to record on the server. The ‘Recording’ section in the ‘MRS Service’ gives you the ability to control the settings of that recording and to observe recordings which are in action.
  • Page 45 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Recordings List Page: This page lists the active or scheduled recordings on the server. A recording is considered active if the recorded capture device is connected to the server, or scheduled if the recorded capture device is disconnected from the server.
  • Page 46 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Upload Software File Page: Use this page to upload a new software update file to the server. The two types of supported files are: File Type Description pmrs-A_B_C_D.tgz PMRS-100 device firmware MRS_BlackfinDeviceSystem.ldr MRS-400 device firmware Click “Browse”...
  • Page 47 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 License Menu: License List Page: This page lists the server's licenses and indicates the number of allowed devices. A server without a license supports up to five concurrent devices. For more than 5 devices, a license is required.
  • Page 48: Setup Server Through Mrs Monitor Application

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-1-2 Setup Server through MRS Monitor Application: The MRS Monitor Server can be set up on any PC using Windows XP or later. To setup the MRS Monitor Server application, follow these instructions: 1) Run the “Setup_MRS_PC_Application.msi”...
  • Page 49: Server Based Architecture Setup

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-1-2-1 Server Based Architecture Setup: Once the “MRS Monitor Server Application” is installed and opened, to setup the PC to act as a server using Server Based Architecture, follow these instructions: 1) Open the “session” menu on the top left hand side.
  • Page 50 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4) Once the server is running, the status bar on the bottom left hand side of the window should show “Server is listening”. Server Based Architecture is now activated. Units and Clients can now communicate with...
  • Page 51: P2P (Peer To Peer) Architecture Setup

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-1-2-2 P2P (Peer to Peer) Architecture Setup: Once the MRS Monitor application is installed and opened, to setup the PC to act as a server using P2P architecture, follow these instructions: 1) Open the “session” menu on the top left hand side.
  • Page 52 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4) Once the server is running, the status bar on the bottom left hand side of the window should show “Server is listening”. P2P architecture is now activated. Units and Clients can now communicate with the server.
  • Page 53 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3) Un-tick “Allow Unlisted Devices” and 2) In the “Default Device Access Level” “Allow Unlisted Users” List Box, select “Forbidden”. 4) Open the “Users” menu and select 5) Your new user name should appear in “Add”.
  • Page 54 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 7) Your new Device ID should appear in the 6) Open the “Devices” menu and select “User Name” list. “Add”. Fill in the Device ID of the PMRS unit. Then press OK.
  • Page 55: Mrs Monitor Client

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-2 MRS Monitor Client: The MRS Monitor Client can be set up on any PC/Laptop using Windows XP or later. To setup the “MRS Monitor Client Application”, follow these instructions: 1) Run the “Setup_MRS_Client.msi” file.
  • Page 56 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Once the MRS Monitor Client application is installed and opened, to setup the PC/Laptop to act as a client, follow these instructions: 1) Open the “session” menu on the top left hand side.
  • Page 57 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4) Once the client is connected to the server, the status bar on the bottom left hand side of the window should show “Connected”. The Client is now connected and can communicate with the server. The client has viewing...
  • Page 58: Pmrs Unit Configuration

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3 PMRS Unit Configuration: The PMRS unit is based on embedded hardware/software with built-in cellular network interfaces. The unit must be configured prior to operation. This process includes pointing the unit’s connection settings to the IP address of the server. Furthermore, the unit’s cellular connection settings must adhere to those of the cellular provider in use.
  • Page 59 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3) Click “Next”. 3) If you have an Anti-Virus program installed on your PC and this window appears, Click “Run this program Anyway”.
  • Page 60: Mrs Usb Drivers Installation

    PC: a) idmrs.inf b) idmrs.sys If you are downloading the files from www.infodraw.com/dlds, sometimes the file “idmrs.inf” can only be downloaded by right-clicking the link and pressing the “save link as…” option.
  • Page 61 September 4, 2012 7) For the first time connecting the unit to a PC, the PC will detect new hardware and automatically ask for a driver. Point the driver setup to Infodraw MRS Driver and install. 8) If the driver setup doesn’t automatically open, follow these instructions to install the drivers manually: a) Right-click “my computer”.
  • Page 62 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 The “Hardware Update Wizard” window will Click the “Install from a list or specific pop up. Click “No, not this time”, then click location (Advanced)” option, and then click “Next”. “Next”. a) Click the “Search for the best driver in these locations”...
  • Page 63: Drivers Installation For Windows 7 (64Bit)

    If you are downloading the files from www.infodraw.com/dlds, sometimes the file “idmrs64.inf” can only be downloaded by right-clicking the link and pressing the “save link as…” option. Once the above three files are on your PC, follow these instructions to install the drivers: 1) Run the “dseo13b.exe”...
  • Page 64 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 a) Click the “Enable Test Mode” option. b) Press “Next” and exit the program. c) Restart your computer. Once your computer restarts, you should see the “Test mode” writing on the bottom right hand side of your desktop screen.
  • Page 65 8) For the first time connecting the unit to a PC, the PC will detect new hardware and automatically ask for a driver. Browse for the folder where the MRS driver files are located on your PC. Point the driver setup to Infodraw MRS Driver and install.
  • Page 66 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 9) If the driver setup doesn’t automatically open, follow these instructions to install the drivers manually: a) On your desktop, right-click on “Computer”. Select the “Properties” option. b) In the “System” window, select “Device Manager” on the left hand side of the...
  • Page 67 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 a) Open the “Infodraw Multimedia” folder. b) Right-click on the “Infodraw MRS Device” file. c) Choose the “Update Driver Software” option. The “Update Driver Software” window will Browse your computer and choose the folder where the MRS drivers are located.
  • Page 68: Device Config Application

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3 Device Config Application: 1) After the MRS USB driver installation is complete, open the Device Configurator application. This program allows you to configure the unit through the USB cable. 2) Turn the PMRS unit off and then back on.
  • Page 69: Device Identification Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-1 Device Identification Menu: Device Identification Parameters: Descriptions: Software Version This is the current version of the PMRS unit’s firmware. Device Name This is the name of the PMRS device that will appear when connected to the server/clients.
  • Page 70: Connection Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-2 Connection Menu: Connection Parameters: Descriptions: No server If the “No server” option is checked, the PMRS unit will not connect to anything. Remote server IP Here you can update the IP address of your server, in the “Remote server”...
  • Page 71 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-2 Connection Menu (continued): Connection Parameters: Descriptions: Multiple Connections This feature allows the connection of the PMRS device to more than one server at activation. Enable the “Multiple Connections” option and press the “Manage”...
  • Page 72: Modem Menu

    To add an extra command, click the “+” button. Enter the correct lines of code, which is obtained from Infodraw or your local Infodraw dealer. Then press “OK” Enable Sierra CnS DO NOT enable this option on PMRS-100 devices.
  • Page 73: Local Network Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-4 Local Network Menu: Local Network Parameters: Descriptions: None This option disables the PMRS unit’s LAN interface. Automatic: DHCP Client This option enables the LAN interface and makes the PMRS unit an automatic DHCP Client for your local network. For more information, view the “LAN”...
  • Page 74: Wireless Lan Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-5 Wireless LAN Menu: Wireless LAN Parameters: Descriptions: The PMRS-100 Unit does not support Wireless LAN (Wi-Fi).
  • Page 75: Sim Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-6 SIM Menu: SIM Parameters: Descriptions: Here you can update the PIN numbers for the SIM card in use. Some SIM cards require a PIN number but most don’t. The PIN number is obtained from your cellular provider.
  • Page 76: Sms Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-7 SMS Menu: SMS Parameters: Descriptions: Connection SMS Number This feature is good for when using the PMRS device as a server with a variable external IP address given by the cellular provider. Every time the device connects to the cellular network, it will send an SMS to this phone number containing the new IP address.
  • Page 77: Gpio Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-8 GPIO Menu: GPIO Parameters: Descriptions: Port Selection Here you can change the settings of the Input Sensors that are connected to your device. The Input ports are at TTL level. Start by selecting one of the ports. Port number 1 is the built-in alarm button.
  • Page 78: Recording Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-9 Recording Menu: Recording Parameters: Descriptions: Enable File System Optimizations This feature should always be disabled unless told otherwise. Verify Writes This feature should always be disabled unless told otherwise. Record when motion detected This option allows you to choose whether the unit records when motion is detected or not.
  • Page 79: Gps Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-10 GPS Menu: GPS Parameters: Descriptions: Activate GPS This option allows you to enable/disable the GPS capability. Reset GPS This option, if enabled, resets the GPS every time the system shuts down, thus clearing the unit's memory of old...
  • Page 80: Ptz Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-11 PTZ Menu: PTZ Parameters: Descriptions: Here you can setup the PTZ control of the PMRS unit. Press the “Add” button to add the “Video Channel” and “Camera ID”. As the PMRS unit only has one video channel, set the “Video Channel”...
  • Page 81: Licensing Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-12 Licensing Menu: Licensing Parameters: Descriptions: Add License Here you can add licenses to the PMRS unit. For example: A secure session IPSEC Encryption License, to secure all the transmitted data from the unit to the server/clients.
  • Page 82: Upgrade Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-13 Upgrade Menu: Upgrade Parameters: Descriptions: Here you can upgrade the unit’s firmware. Use external power and not just battery power when upgrading the unit. DO NOT INTERUPT THE UPGRADE PROCESS. “Browse” button If the upgrade file is stored on your PC, click “Browse”.
  • Page 83: Log Menu

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2-3-3-14 Log Menu: Log Parameters: Descriptions: Log Menu Here you can log information while running.
  • Page 84 A PIN number may or may not be required for your SIM card. b) A PUK number may or may not be required for your SIM card. Please speak to your local Infodraw Dealer or cellular provider for specific network connection requirements.
  • Page 85 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After the parameters are saved, open the “File” menu and select “Shutdown Device”. You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”. 1) You can now unplug the USB cable from the PC and the PMRS device.
  • Page 86: Chapter 3 - Mrs Software Components

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Chapter 3 – MRS Software Components 3-1 MRS Monitor Server Application: The MRS Monitor Server Application is used for monitoring and controlling MRS/PMRS units. It can also be used for setting up a server for MRS/PMRS units and clients to connect to.
  • Page 87: Mrs Monitor Client Application

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-2 MRS Monitor Client Application: The MRS Monitor Client Application is used for connecting to the server to monitor and control MRS/PMRS units. This application has all the features of the MRS Monitor Server Application, except it has no server capabilities.
  • Page 88: Setting Language

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-3 Setting Language: The MRS Monitor Application supports 18 different languages. Follow these instructions to change the language of the application: 1) Open the “Session” menu at the top left-hand corner of the screen.
  • Page 89: Connecting The Unit To The Server

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-4 Connecting the Unit to the Server: 1) Insert the SIM card into the PMRS Unit. 2) Ensure the GSM/GPS Antennas are connected to the unit. 3) Ensure your server (either through the MRS Service Program Web Admin Server or the MRS Monitor Server Application) is running and working properly.
  • Page 90 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 A new tree will appear under the PMRS device name on the left-hand side. The tree contains information regarding the unit’s features as defined inside the unit. The descriptions of the features are listed below:...
  • Page 91: Viewing Video

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-5 Viewing Video: Before viewing the video channel, it must be enabled. In order to enable a specific channel, point the cursor over the channel and right click. Alternatively open the action menu at the top of the screen, then select the “Enable”...
  • Page 92 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Double clicking on an open video stream expands the size to full screen. Double clicking again returns it to the previous setting. If the video looks like it is not centred correctly, right click on the video channel and select “Restart Media”...
  • Page 93 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 The viewing area can be split into 1, 4, 6, 9, 12, 16 or 20 viewing channels. To change the number of channels viewed on the screen, open the “View” menu at the top of the window and select the desired number of channels.
  • Page 94: Video Properties

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-5-1 Video Properties: Right clicking on an open video stream, opens a small menu. Select “Properties”. Selecting a specific video channel on the left hand side of the screen and pressing F3 brings up the same “Video...
  • Page 95 This allows you to adjust the Bit Rate of the video channel. The Bit Rate can be set to any number from 10kbit/s to 2Mbit/s. Interlaced DO NOT enable this feature on the PMRS-100 units. Detect Motion Tick this box to activate Visual Motion Detection. For more information view the “Visual Motion Detection...
  • Page 96 When purchasing mobile data SIM card packages from your cellular provider, please consider the amount of data the unit will consume. The table below provides an example of a PMRS-100 unit’s mobile data consumption when streaming continuously. Bit Rate of Steaming Video Channel:...
  • Page 97: Multiple Video Encoders

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-5-1-1 Multiple Video Encoders: The encoder is the image size, frame rate and bit rate of the video channel. By default, the same encoder is used for viewing and recording the video channel. Different video encoders can be applied for viewing the video channel and recording the video channel.
  • Page 98 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. 4) In the “Destination” list box, select “Recording”.
  • Page 99 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 5) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. Once you have finished, press “OK”. The video encoder will now be different when viewing the video channel and when recording the video channel.
  • Page 100: Video Frame Text

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-5-1-2 Video Frame Text: To activate the video frame text, tick the “Frame Text” option, located at the bottom-right hand side of the video properties window. Tick the “Write Location” option to include the GPS Co-Ordinates of the unit in the video frame text.
  • Page 101: Device Control Parameters

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-6 Device Control Parameters: The user can change and control the device from the MRS Monitor: Right clicking on a PMRS device name, brings up a menu with the following options: The descriptions are listed below:...
  • Page 102: Device Location (Gps)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7 Device Location (GPS): The PMRS unit has built-in GPS location functionality, which transmits the position of the unit to any connected client. To activate GPS, you need to select “Activate GPS” in the configuration software of the unit (MRS Device Configurator).
  • Page 103: System Level Map

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-1 System Level Map: To view the system level map, double click on “Locations” under “My Monitor”. You will now be able to see all devices on one full screen map as moving icons. If there are...
  • Page 104: Device Level Map

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-2 Device Level Map: To view the device level map, double click on “Location” under a specific PMRS device tree. You can also open this “Location” tree to see the GPS Co-ordinates.
  • Page 105: Map Views

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-3 Map Views: The GPS map can be viewed in 4 ways. Terrain View Map View Satellite View Satellite View (with labels) To change the view of the map, select one out of the four options on the top right hand corner of the map window.
  • Page 106: Video Over Map

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-4 Video Over Map: To view a video channel over the map, click on a floating icon. A menu will appear with a list of all that device’s video channels. Click on the desired channel to open the video...
  • Page 107: Gps Location History

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-5 GPS Location History: GPS Location history of all devices is stored on any connected monitor. The location history is stored per day and per device. You can view the GPS location history by opening the “view”...
  • Page 108: Gps Location Event Alarm

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-6 GPS Location Event Alarm: The system has a location event alarm which can be set for each individual device. The alarm is triggered once the device moves a certain preset distance away from its current position on the map.
  • Page 109 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 To activate the location event alarm, right click on the “Location” icon under the specific PMRS device tree and select “Set Events”. Tick the “Max Distance From Point” box. Enter in the desired...
  • Page 110: Device Speed Over Map

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-7-7 Device Speed Over Map: The speed of each connected PMRS unit can be viewed over the GPS map in km/h. The speed will only be displayed if the unit is moving.
  • Page 111 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 When using Open Street Maps, open the full screen map and click on the floating icon on to bring up the device speed.
  • Page 112: Audio

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-8 Audio: The PMRS unit supports Audio In/Out streaming to any connected client. 3-8-1 Computer Audio Properties: You can change the settings of your computer’s speakers/microphone using the MRS Monitor application. Speakers: Right click on the “Speaker is off”...
  • Page 113 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Microphone: Right click on the “Microphone is off” item under “My Monitor”. Then select “Properties”. The “Select Audio Input Device” window will appear. The descriptions of the settings are listed below. Items: Descriptions: “Enabled”...
  • Page 114: Audio Streaming

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-8-2 Audio Streaming: Audio In: Double clicking on the “Audio In 1” channel opens the audio stream of just the Microphone on the PMRS device to the speakers on the PC. Double clicking again on the “Audio In 1”...
  • Page 115: Unit Audio Properties

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-8-3 Unit Audio Properties: Right click on the “Audio In 1” channel or the “Audio Out 1” channel and select “Properties”. This will open the “Audio Properties window”. Here you can change the unit’s audio parameters: Name: Allows you to rename the audio channel.
  • Page 116: Unit Audio Controls

    Then select the “Controls” option. The following windows will appear: Here you can adjust the volume Here you can adjust the volume (Gain Amplifier) of the Audio Input channel (Mono DAC) of the Audio Output of the PMRS-100 unit. channel of the PMRS-100 unit.
  • Page 117: Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9 Recording: Recordings can be stored either inside the unit on a micro SD card (Device Recording) or on each computer that is connected to the video stream (Local Recording). Both types of recordings can be applied at the same time by activating them one by one.
  • Page 118 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 The “Local Recorder Settings” window will appear. The descriptions of the “Local Recorder Settings” are listed below. Items: Descriptions: Directory This is the folder where all your local monitor recordings will be stored.
  • Page 119: Local Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-2 Local Recording: To record a video channel locally on your PC/laptop, follow these instructions: 1) Select the channel that you want 2) Open the Action Menu and to record by clicking on the channel...
  • Page 120 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After you enable the recording action, the corresponding message will appear at the top of the video channel (“M”). This message means that local recording has commenced successfully. To view and play local recordings, open the “Recordings” tree on the left hand side of the screen under “My Monitor”.
  • Page 121: Device Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-3 Device Recording: To record a video channel on the Micro SD card in the PMRS device, follow these instructions: 1) Select the channel that you want 2) Open the Action Menu and enable to record by clicking on the channel the recording by clicking on "Record...
  • Page 122 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After you enable the recording action, the corresponding message will appear at the top of the video channel (“D”). This message means that device recording has commenced successfully. Once device recording is enabled, the channel will record all the time even if there is no connection with the server.
  • Page 123 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Right click on the desired recording and select “Download”. The recorded file will download to your PC/laptop over the cellular network. Once the file has downloaded successfully, you will see this message.
  • Page 124 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 To play the file, simply locate it in the “Recordings” tree again and double click on it to play it in the MRS Monitor Player. The device recorded file will also be saved in your recordings folder on your PC/laptop.
  • Page 125: Remote Server Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-4 Remote Server Recording: Video/audio streams can be recorded on the server machine, remotely from any location, using the MRS Monitor Client Application. Follow these instructions to do so: 1) Select the channel that you want...
  • Page 126 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After you enable the recording action, the corresponding message will appear at the top of the video channel (“S”). This message means that Server recording has commenced successfully. The recorded files will be stored in the Server’s Local Recordings folder and can be accessed and viewed from there.
  • Page 127 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012...
  • Page 128: Audio Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-5 Audio Recording: To record the audio channel on the PMRS device, follow these instructions: 1) Select the audio channel for 2) Open the Action Menu and enable recording by clicking on the “Audio In the recording by clicking on “Record...
  • Page 129: Synchronized Video And Audio Recording

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-6 Synchronized Video and Audio Recording: To record video and audio together, follow these instructions: 1) Select the PMRS device on the left hand side of the screen. 2) Open the “Action” menu and...
  • Page 130 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3) The “Attach Channels” menu window will open. Select the video channel from the “Video Channel” list box. 4) Select the Audio channel from the “Audio Channel” list box. Then Press “OK”.
  • Page 131: Smb Recording (External Storage Device)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-7 SMB Recording (External Storage Device): The PMRS unit is able to record in the device (Device Recording) on two formats: 1) On a Micro SD card, which is inserted into its slot in the device.
  • Page 132 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 8) Go to the “Recording” menu of the Device Configurator. a) Under “Remote File System”, Change the “type” to “SMB” from the list box. b) In the “Address” box, enter the address of the folder on your external network storage device that you want the recordings saved to.
  • Page 133 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After pressing “Write to Device”, the status at the bottom left hand side of the application will show: “Parameters Saved”. After the parameters are saved, open the “File” menu and select “Shutdown Device”.
  • Page 134: Recorded Files Digital Signature

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-8 Recorded Files Digital Signature: A digital signature can be added to the recorded video to guarantee the integrity of the files. This can be enabled in: 1) The Device Configurator Application for “Device Recordings”.
  • Page 135 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 For Local Monitor Recordings: a) In the MRS Monitor Application, right click on the “Recordings” item on the left hand side under the “My Monitor” tree. Select “Properties”. b) The “Local Recorder Settings” will appear.
  • Page 136: Recorded Files Encryption

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-9 Recorded Files Encryption: The recorded files can be encrypted with a user defined encryption code. This can be enabled in: 1) The Device Configurator Application for “Device Recordings”. 2) The MRS Monitor server/client Application for “Local Monitor Recordings”.
  • Page 137 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 For Local Monitor Recordings Encryption: a) In the MRS Monitor Application, right click on the “Recordings” item on the left hand side under the “My Monitor” tree. Select “Properties”. b) The “Local Recorder Settings” will appear.
  • Page 138: Mrs Av Player Application

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-10 MRS AV Player Application: The MRS AV Player Application is used for viewing recorded video/audio files, verifying digital signatures on recorded files and decrypting recorded files. 1) Run the “Setup_MRS_AV_Player.msi” file.
  • Page 139: Playing Recorded Files

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-10-1 Playing Recorded Files: There are three formats that recorded files are saved in: Recording Type: Format: Video H264 Audio Synchronized Video and Audio Once the MRS AV Player is installed and opened, follow these instructions to play recorded files: 1) Open the “File”...
  • Page 140 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 The recording playback can be speeded up or slowed down. To do so, open the “Effects” menu and select “Speed”. The “Set Playback Speed” window will appear. The descriptions of the settings are listed below:...
  • Page 141: Verifying Digital Signatures

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-10-2 Verifying Digital Signatures: The digital signature authenticates the recording as one that was recorded by the MRS system (a MRS/PMRS device, an MRS Monitor application or a MRS Service). If a digital signature has been assigned to a recorded file, it can be verified in the MRS AV Player Application.
  • Page 142: Decrypting Recorded Files

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-10-3 Decrypting Recorded Files: If a recorded file is encrypted with a code, it must be decrypted in the MRS AV Player before you can view it. Follow these instructions to do so: Once the recorded file is opened in the MRS AV Player, open the “Misc”...
  • Page 143: Recording History In Graphic Format

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-9-11 Recording History in Graphic Format: All recordings can be viewed graphically per day and per device in the “Historic Activity” window of the MRS Monitor Application. Open the “View” menu and select “Historic Activity”.
  • Page 144: Vmd

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-10 VMD: The PMRS unit supports VMD (Visual Motion Detection) which can be configured for individual video channels. VMD is used to alarm viewing clients and to send SMS (refer to “SMS Alerts from Device”...
  • Page 145 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 To activate VMD on a video channel, follow these instructions: Right click on an open channel’s video stream and select properties. In the “Video Properties” window, select “Detect Motion”. Then press “OK”...
  • Page 146 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Once there is motion past the camera, the following message will appear under the video channel’s name on the left hand side of the screen: “Motion Detected!” Motion Detection will still be active even if the video channel is closed. Once motion is detected, the trigger actions predefined in the VMD settings menu will commence accordingly.
  • Page 147: Alarm Button

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-11 Alarm Button: The PMRS unit has a built-in alarm button (sensor) which when pressed, like other sensors, can trigger a variety of alarms including live video streaming, video/audio recording, GPS tracking etc. These features are set on the MRS monitor. The unit can also send a SMS to any number of phones as a result of an Alarm Button trigger (refer to the “SMS Alerts from...
  • Page 148 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Alarm Button Trigger Actions: Descriptions: Beep Enable this option to cause a beeping sound on the MRS Monitor Application, once the alarm button is pressed. Display Device Location Brings up the unit on the GPS map, once the alarm button is pressed.
  • Page 149 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Once the Alarm button is pressed, the “Sensor 1” signal on the left hand side will light up. The preset trigger actions will also commence accordingly. If you selected recording as a trigger action, the message/s “M”...
  • Page 150: Gpio (Sensors And Switches)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-12 GPIO (Sensors and Switches): The PMRS unit has 4 input and 4 output ports. The GPIO ports are at TTL level. The GPIO connections are built in to the PMRS unit through the GPIO/PTZ cable wires (for colour definitions refer to the “GPIO/PTZ...
  • Page 151 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 GPIO Trigger Actions: Descriptions: Beep Enable this option to cause a beeping sound on the MRS Monitor Application, once a GPIO alarm is activated. Display Device Location Brings up the unit on the GPS map, once a GPIO alarm is activated.
  • Page 152: Input Sensors

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-12-1 Input Sensors: The PMRS unit has 4 GPIO Input Sensor ports. External peripheral devices (such as alarms, motion/impact sensors etc.) can be connected to these Input ports and then set to trigger a variety of actions once activated.
  • Page 153 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After inputting the above settings, the configuration must be saved into the unit. This is done by opening the File menu and clicking “Write To Device” (The candle icon). After pressing “Write to Device”, the status at the...
  • Page 154 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 In order to trigger an Input signal you need to close a connection between the following wires on the “GPIO/PTZ Cable”: Port 1) Input 1 wire and GND wire. Port 2) Input 2 wire and GND wire.
  • Page 155: Output Switches

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-12-2 Output Switches: The PMRS unit has 4 GPIO Output Switch ports. External peripheral devices (such as alarms, external sirens etc.) can be connected to these output ports and then set to trigger a variety of actions once activated.
  • Page 156 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Once you activate an Output Switch, the preset trigger actions will commence accordingly. If you selected recording as a trigger action, the message/s “M” “D” will appear at the top right hand side of the video stream.
  • Page 157: Sms Alerts From Device

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-13 SMS Alerts From Device: The unit can send a SMS alert to any number of mobile phones as a result of a VMD trigger, GPIO trigger or a location event trigger. Messages can be written in any language. The contact details must be supplied in the SMS settings window, located on the left hand side of the screen.
  • Page 158 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Under “Events” select the desired triggers from which an SMS will be sent. Contact Alarm = GPIO events Motion Detection = VMD events Location Events = GPS events In the “Common Message”...
  • Page 159 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Insert a “Name” and “Phone Number” at the bottom of the window. If you own a Smartphone, enable the “Send Image” option to attach a still-picture of the video stream to the SMS.
  • Page 160: Sms Commands To Device

    For the above device example, the SMS would be: 76D restart ppp 2. Reset Device: Authentication_Code reset device For the above device example, the SMS would be: 76D reset device 3. Change Server IP: Authentication_Code New_Server_IP For the above device example, the SMS would be: 76D mrs2.infodraw.com...
  • Page 161: Ptz

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-15 PTZ: The PMRS system supports PTZ control. The user can control the Pan/Tilt/Zoom of the PTZ camera according to its ability. The PMRS system supports PTZ cameras using PELCO D Protocol. Follow these instructions to setup PTZ control: 1) Turn the PMRS device OFF.
  • Page 162 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After you have configured the PTZ settings of the PMRS unit in the Device Configurator, the same settings must be applied to the PTZ camera itself. On the PTZ camera, set the ID number to 1 and the Baud Rate to the same rate as you set the unit as.
  • Page 163 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Camera positions can be saved as presets for future viewing. Follow these instructions: Move the camera to the desired position using the yellow ball. Enter in a name for that position in the “Name”...
  • Page 164: Photo Snapshots

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-16 Photo Snapshots: Photo stills can be taken of any open video stream on the MRS Monitor Application. Follow these instructions to do so: Right click on an open video stream and select “Save Image”.
  • Page 165: Lan

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-17 LAN: The unit has a built-in LAN interface. It can connect to the MRS server through the internet via any local network. An Ethernet cable is included with the unit. Follow these instructions to set up the LAN function on the PMRS: 1) Open the “Device Configurator”...
  • Page 166 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 8) Go to the “Modem” menu on the left hand side. Under the “Modem Configuration” menu, select “None”. If you are using the unit inside a building without clear sky, disable the GPS in the “GPS”...
  • Page 167 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After pressing this key, the status at the bottom left hand side of the application will show: “Parameters Saved”. After the parameters are saved, open the “File” menu and select “Shutdown Device”.
  • Page 168: Permissions

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-18 Permissions: In general each device and user can be defined with a password for authentication in the server. Permission can be defined for users, devices and the connection between users and devices.
  • Page 169 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Default Access Menu: Here you can define the users default access level of all devices which have not been assigned to a specific user in the “User Device Access” menu or have not been assigned an access level in the “Default Device Access”...
  • Page 170 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Devices Menu: Each device can be defined in the server with a password. (The password is for authentication only). To create a new device password, select “Add”. The “Device” window will open. Enter in the “Device ID”...
  • Page 171 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Your new “User Name”, “Device ID” and “Access Level” will now appear in the list. This now means that this specific user is assigned to that specific device. To edit the applied setting, highlight the user and select the “Change”...
  • Page 172: Session

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-19 Session: A session is set of parameters which defines the current state of the MRS monitor application. A session includes any open channels and channel parameters. A session can be saved to a file and reloaded at anytime. To do so, open the “Session” menu and select “Save As”.
  • Page 173: Neighbourhood

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-20 Neighbourhood: In the MRS Monitor Server Application: In the MRS Monitor Server Application, the user can view details of all connected MRS/PMRS devices and clients under the “Neighbourhood” tree. The details include IP addresses, Software Versions and Tolerance (CT).
  • Page 174: Communication

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-21 Communication: The communication node allows users to see their available connections: Bluetooth, Local area, wireless and its loopback (computer ID).
  • Page 175: Other Clients

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-22 Other Clients: The MRS system supports an iPhone client, an Android client, Windows Mobile 5.0 and 6.0 clients and a Web Browser client. 3-22-1 iPhone Client: The MRS system supports an iPhone client for viewing live video, audio, GPS streams, as well as recording and controlling PTZ cameras from MRS/PMRS devices.
  • Page 176 Tap on the desired MRS/PMRS unit to open its video channel/s for live streaming. If you select a PMRS-100 device, as they only have 1 video channel, it will automatically open for live streaming. Tap the “Speaker” icon to Press the “Login” button to listen to the unit’s audio...
  • Page 177 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 If you select the “Map” button, the GPS map will appear full screen, as shown here. Tap the “Standard” Tap the “OSM” button button to view the map to view the GPS map in standard view.
  • Page 178 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Select the “Playback” button to open the recordings folder where your recordings are saved. The “Playback” screen will open. Tap the “Select” button at the bottom right hand side of the screen.
  • Page 179 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Once you have located your desired recording, tap on it to play it. Tap on the “X” to delete the recording. The recording file will then play. Tap “Select” to view other recordings.
  • Page 180: Android Client

    3-22-2 Android Client: The MRS system supports an Android Client for viewing live video/ GPS streams, as well as controlling PTZ cameras from MRS/PMRS devices. Download the “Infodraw MRS” application from the Google Play Store (Android Market). The Android MRS App supports all Arm platforms with Android OS.
  • Page 181 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 If you select a PMRS-100 device, as they only have 1 Tap the “Map” button to video channel, it will open the GPS map full automatically open for live screen for live tracking of streaming.
  • Page 182: Windows Mobile Clients

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-22-3 Windows Mobile Clients: The MRS System supports a live streaming client for Smart phones/ PDA’s using Windows Mobile 5.0 or Windows mobile 6.0 operating systems. To install the client, follow these instructions: 1.
  • Page 183: Web Browser Client

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-22-4 Web Browser Client: To view the live video streams using an Internet browser open the following address: http://”server ip”:12654/videostreams.html This will let you view the video/GPS streams of any connected device using flash.
  • Page 184: Streaming Video To Websites

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-23 Streaming Video to Websites: The PMRS unit can stream live video directly to websites. Follow these instructions: The following HTML Code can be used as a template to implement the video stream onto your website: <HTML>...
  • Page 185: Software Upgrading

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-24 Software Upgrading: The simplest ways to upgrade the MRS Software Applications and the PMRS unit firmware are listed below. 3-24-1 Application Upgrading: The four main applications (MRS Monitor Server, MRS Monitor Client, MRS Device Config and MRS AV Player) can be upgraded in each application.
  • Page 186 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 2) A newer version (if available) of the application will automatically download. 3) You will then be prompted to install the new software. Follow the installation instructions to complete the upgrade.
  • Page 187: Unit Firmware Upgrading

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-24-2 Unit Firmware Upgrading: The MRS/PMRS unit’s firmware can also be downloaded and automatically upgraded into the unit using the “Device Configurator Application”. To do so, follow these instructions: 1) Open the “Device Configurator” Application.
  • Page 188 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4) Once the firmware has been downloaded, a pop-up will appear asking you to commence programming. Click ‘OK’ 5) The firmware programming will commence. DO NOT interrupt the programming. Ensure that the unit is being charged when upgrading the firmware.
  • Page 189: Secure Session Ipsec Encryption

    The license code is based on the ‘Hardware Identifier number’ of your unit. Speak to your local Infodraw dealer about obtaining Encryption License codes. To activate the encryption, follow these instructions: 1) Open the “Device Configurator”...
  • Page 190 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 10) If the code is correctly entered, the “IPSEC” encryption will be listed as “Active”. 11) Once the license in ‘Active’, go to the “Connection” menu tab of the “Device Configurator”. 12) You will now be able to tick the “Secure” box. Tick this “Secure” box to encrypt the...
  • Page 191 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 After inputting the above settings, the configuration must be saved into the unit. This is done by opening the File menu and clicking “Write To Device” (The candle icon). After pressing “Write to Device”, the status at the...
  • Page 192 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 18) When connecting to the server from the “MRS Monitor Client Application”. In the connection window, tick the “Secure” box before you connect. This will encrypt all the data between the MRS Server and the MRS Client.
  • Page 193: Use Pmrs Device As 3G Router

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3-26 Use PMRS Device as 3G Router: The PMRS unit can act as a 3G Router. Follow these instructions for setup: 1) Connect the unit to the “Device Configurator”. 2) Go to the LAN menu.
  • Page 194: Chapter 4 Technical Specifications

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Chapter 4 Technical Specifications: Below are the technical specifications for the PMRS system. 4-1 PMRS Unit Specifications: Data Network Supported Air Interfaces HSUPA HSDPA EDGE GPRS WCDMA Frequency Bands GSM/ GPRS/ EDGE...
  • Page 195 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Audio Audio Input Built-in microphone or Line in Line in through Audio Splitter Cable Audio output Line out Line out through Audio Splitter Cable Audio compression GPS Receiver Built-in Updates every few seconds Frequency Band 1575.42 MHz...
  • Page 196 INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Battery Built-in/ Lithium 4000 mAh (4.5 hours) Power output DC 5v output to camera DC Male Connector (through video/power splitter cable) Environment Temperature Input -10 +60°C Physical Dimension 5 x 10 x 2.8 cm...
  • Page 197: Mrs Software Specifications

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4-2 MRS Software Specifications: Software: Type: Use: Compatible Operating Systems: MRS Server (Web Admin Windows Service Program Server Program Windows XP/Vista/7 Interface): Windows Server 2008/2011 MRS Monitor Server: Windows Application Server Program/...
  • Page 198: Mrs Server Technical Requirements

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4-3 MRS Server Technical Requirements: Server Components Requirements (Minimum) Server Machine Processor (PC/ Laptop/ Pentium 4, Dual Core Dedicated Server) (The more units/clients connected to the server, the better the processor will need to be).
  • Page 199: Chapter 5 Support

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Chapter 5 Support: To assist you with using this product, provided below is troubleshooting help and frequently asked questions (FAQ) for a variety of aspects in the PMRS system. There are both troubleshooting and FAQ indexes listed below for convenience and easy navigation to specific help.
  • Page 200: Troubleshooting

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 5-2 Troubleshooting: 1) Q: My Server does not work. How do I activate it? A: Check the following: 1) First, make sure that your server is connected to the internet or to VPN.
  • Page 201: The "Mrs Monitor" Program Does Not Recognize My Device (General)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 3) Q: The “MRS Monitor” program does not recognize my device (General). A: Check the following: 1) Make sure that the device is on. 2) Wait for a few minutes before determining that there is no connection. It can take around 3 minutes for the device to be recognized by the software.
  • Page 202: The "Mrs Monitor" Program Does Not Recognize My Device (When Connecting With The Wireless Cellular Modem)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 4) Q: The “MRS Monitor” program does not recognize my device (When connecting with the wireless cellular modem). A: Check the following: 1) Hardware: a) Make sure that the SIM card is activated (by trying to go on the web with your cell phone) and that it is properly placed in the device - on its rail, face up.
  • Page 203: The "Mrs Monitor" Program Does Not Recognize My Device (When Connecting With A Lan Connection)

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 5) Q: The “MRS Monitor” program does not recognize my device (When connecting with a LAN connection). A: Check the following: 1) Hardware: a) Make sure that the network cable is connected to the device and to your PC (if you are connected through your PC).
  • Page 204: My Device Is Online But I Am Not Able To Hear Audio

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 7) Q: My device is online but I am not able to hear audio. A: Check the following: 1) Make sure that your headphones are operational and connected to your PC. You can confirm your headphones are working by performing the audio test: –...
  • Page 205: The Picture That Appears On My Monitor Is Always In Diminished Quality

    Make sure that your GSM antenna is in an upright position in the clear sky. If your PMRS device has an internal GSM antenna, contact your local Infodraw dealer and ask for a device with an external GSM antenna connector.
  • Page 206: The Quality Of The Video/Audio Playback Is Diminished And Is Full Of Disruptions

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 10) Q: The quality of the video/audio playback is diminished and is full of disruptions. A: Check the following: 1) The real time feed may have been in bad quality, which can cause the recording to be in bad quality.
  • Page 207: I Only Managed To Record Video Without Audio

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 12) Q: I only managed to record video without audio. A: Check the following: 1) Make sure that your headphones/ microphone connected to the PMRS unit are operational. 2) Double-click the “speaker” icon in the PMRS device tree. Then open the “My Monitor”...
  • Page 208: My Device Is Recording And I Can't Get It To Stop

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 14) Q: My device is recording and I can't get it to stop. A: Check the following: 1) Right-click on the video channel which is recording and look for the recoding option that has a “Tick” next to it. Click on it to disable the recording.
  • Page 209: Faq Index

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 5-3 FAQ Index: 1) How do I know if my MRS device hardware is working? ..........210 2) How do I download the MRS software to my PC? ............210 3) How do I operate the “MRS Device Configuration” Program? ........210 4) How do I know if my device is online? ................
  • Page 210: Frequently Asked Questions (Faq)

    2) Q: How do I download the MRS software to my PC? A: The MRS software is either given to you on a CD/ USB Drive by your local Infodraw Dealer, or can be downloaded at the following address: www.infodraw.com/dlds...
  • Page 211: How Do I Find The Id Number Of My Device

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 7) Q: How do I find the ID number of my device? A1: Attach your device to a USB cable and open the MRS Device Configurator program. Open the device Identification tab. There you will find the device ID number.
  • Page 212: How Do I Hear An External Microphone From My Pc On To The Device

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 13) Q: How do I hear an external microphone from my PC on to the device? A1: Connect headphones to the PMRS device. Connect headphones either directly into the 2.5mm TRRS Female Connector which has an imprint of “headphones” next to it, or connect a speaker unit to the Audio In/Out Adapter Cable, included with the unit.
  • Page 213: What Do The Different Access Levels Mean

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 17) Q: What do the different access levels mean? A1: Forbidden: The user/device are not allowed to access the server at all. A2: Aware: you are able to see the device is online but you can't see video, hear audio or change any of the settings.
  • Page 214: I Have An Iphone. How Do I Download The Imrs

    Free to download. 23) Q: I have an android phone. How do I download/update the MRS Program? A: Go to the Google Play Store (Android Market) and search for Infodraw MRS. Install the MRS App. Android MRS is Free to download.
  • Page 215: Contact Us

    INFODRAW PMRS-100 User Manual v5.1 September 4, 2012 Contact Us Infodraw Israel R&D LTD (Global Headquarters) 14 Aba-Hillel St. Ramat-Gan, Israel Tel: +972-3-6127434 www.infodraw.com...

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