Product Description Due to technical changes and different models, the illustrations in this chapter may differ from your model. MACHINE Hopper Stacker Handle Adjusting screw Power input External display outlet LED Display Power switch Control Panel Stacker vane Fuse...
OPERATION GETTING STARTED: LOADING BILLS Follow the steps outlined in the diagram below to load bills into the counter’s hopper. OPERATING MODES COUNTING + UV, MG, IR DETECTION MODE By default, this bill counter will count as well as detect for counterfeit bills using the UV, MG, and IR functions.
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COUNTING ONLY MODE This mode counts bills without detecting counterfeit bills. To select: Press [FUNC] until UV, MG, and IR LED lights are off. Place bills in the hopper and counting will automatically begin. ADD MODE ADD mode allows you to count multiple stacks of bills while maintaining a grand total amount.
MACHINE DISPLAY CODES At times, the bill counter display may beep and show a code. There are two categories of codes. Codes that indicate a problem with a bill, and codes that indicate a machine malfunction. For reference, below is a list of all machine codes, their meanings, and the recommended solution for each.
ERROR CODES CODE CAUSE SOLUTION The left counting sensor is Clean or replace counting sensor dirty or broken The right counting sensor is Clean or replace it dirty or broken The code disc is dirty or loose Clean it or tighten it The hopper sensor is dirty or Clean or replace the sensor.
CLEANING & MAINTAINING MACHINE BEFORE CLEANING, TURN OFF THE POWER SWITCH AND DISCONNECT THE POWER CORD FROM THE MACHINE. CLEANING THE OPTICAL SENSORS Regularly clean optical sensors with a soft brush to prevent prevent paper particles and dust from sticking to the light- transmitter or light-receiver sensors.
TROUBLESHOOTING & REPAIR In case of an operating problem, troubleshoot by following the suggestions below: PROBLEM SOLUTIONS Ensure the power Check if fuse is worn Check if machine’s No Power line is connected out. power switch is on. properly. Hopper sensor Check that hopper’s Power Belt tension may...
Safety/Warnings • Always ensure the counter is properly connected to the power source. • Turn off the product or pull out the power plug before moving it. • Keep machine in a dry, well ventilated area. Keep away from direct sunlight and strong magnetic fields. Avoid operating in a dusty or dirty room.
Warranty Knox offers a 1-year Guaranteed good: Works as it should™ warranty, covering both parts and labor to ensure that you enjoy the full use of this product with peace-of-mind. For service requests, please contact cs@knoxgear.com.
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Knox Gear Inc. Brooklyn, NY 11219 COPYRIGHT KNOX GEAR INC. ALL RIGHTS RESERVED. SPECIFICATIONS AND APPEARANCE cs@knoxgear.com SUBJECT TO CHANGE WITHOUT NOTICE.
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