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tupago Verifone VX 520 Quick Reference Manual

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QUICK REFERENCE GUIDE
Verifone VX 520
Review this Quick Reference Guide to learn how to run a sale,
settle your batch, and troubleshoot terminal responses.
VOICE AUTHORIZATION PHONE NUMBERS
Visa®/MasterCard®
American Express
Discover® Network

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Summary of Contents for tupago Verifone VX 520

  • Page 1 QUICK REFERENCE GUIDE Verifone VX 520 Review this Quick Reference Guide to learn how to run a sale, settle your batch, and troubleshoot terminal responses. VOICE AUTHORIZATION PHONE NUMBERS Visa®/MasterCard® American Express Discover® Network...
  • Page 2: Common Error Codes

    DELETE CLERK/SERVER PASSWORDS REPORTS: CLERK/SERVER SCREEN YOUR ACTION SCREEN DISPLAYS YOUR ACTION DISPLAYS Scroll [] twice Press [F4] for Prints totals for all clerks/ Totals Report Server servers Server setup, [F3] for Server Setup Setup (Note: [F3] for HCS Menu Only) Prints detail information on all transactions performed Delete...
  • Page 3 [Enter], or [Cancel] twice to Press [Cancel] twice to Svr Modified return to main menu return to main menu Note: Menus may vary based on terminal setup. IC18-47 0318 ©2018, Paymentech, LLC. All rights reserved. VERIFONE VX 520 | QUICK REFERENCE GUIDE...
  • Page 4 Sale - Swipe/Dip Always swipe/dip if you can! You’ll get lower rates, and better chargeback protection. Download guides at the bottom of this page for instructions on keying in sales. Select SOFTPAY-FDMS (if option appears) Swipe/Dip Customer’s Card Key Amount of transaction Select Payment type (if option appears) Press Enter Select Yes to confirm amount...
  • Page 5 Settlement (Batching or Closing) Most terminals are set to automatically batch every evening. But if you prefer to batch manually, be sure to do so on any day that you process. You’ll ensure the lowest possible rates by batching regularly. Please reach out to Dharma Support if you’d like to enable automatic batching within your terminal.