Avid Technology MediaStream ConnectPlus 1000 Installation And Operation Manual
Avid Technology MediaStream ConnectPlus 1000 Installation And Operation Manual

Avid Technology MediaStream ConnectPlus 1000 Installation And Operation Manual

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Installation and Operations Guide
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Summary of Contents for Avid Technology MediaStream ConnectPlus 1000

  • Page 1 ® ™ Avid MediaStream ConnectPlus 1000 Installation and Operations Guide Avid ™ m a k e m a n a g e m o v e | m e d i a ®...
  • Page 2: Copyright And Disclaimer

    Copyright © 2006 Avid Technology, Inc. and its licensors. All rights reserved. Printed in USA. The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library: Copyright ©...
  • Page 3 Trilligent, UnityRAID, Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 5: Table Of Contents

    Contents Official Notices and Warranties ....... . . 9 Software License Agreement ......... . . 9 Limitation of Liability .
  • Page 6 Check Fibre Link ..........49 Chapter 5 Using ConnectPlus with FTP .
  • Page 7 Lithium Battery Notice ..........69 English.
  • Page 9: Official Notices And Warranties

    Official Notices and Warranties Software License Agreement IMPORTANT-READ CAREFULLY: This Software License Agreement is a legal agreement between You and Avid (or its suppliers). This System contains certain Avid MediaStream computer software (“Software”), associated media, printed materials, and electronic documentation. By using the Software, You agree to be bound by the terms of this Software License Agreement.
  • Page 10: Limitation Of Liability

    Official Notices and Warranties readable form, or attempt or permit any third party to do so. Any violation of this Software license shall be a material breach and shall immediately entitle Avid MediaStream Support to exercise any remedy that may exist at law or in equity. Copyright: All title and copyrights in the Software (and any copies thereof) and the accompanying printed materials are owned by Avid MediaStream.
  • Page 11: Using This Guide

    Using This Guide Congratulations on your purchase of an Avid MediaStream product. You can use your Avid MediaStream product to provide access to archive storage and to transfer content within a set of MediaStream Servers (or nodes) in an Avid MediaStream Network Storage System (NSS).
  • Page 12: If You Need Help

    Using This Guide Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Ctrl+drag. If You Need Help If you are having trouble using your MediaStream products: 1.
  • Page 13: Avid Educational Services

    Avid Educational Services Avid Educational Services For information on courses/schedules, training centers, certifications, Web courses in Avid Learning Excellerator (ALEX), and DVDs, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).
  • Page 14 Using This Guide...
  • Page 15: Chapter 1 Introduction

    Chapter 1 Introduction This Guide provides instructions for installing and operating the ConnectPlus 1000 gateway with the Avid MediaStream Network Storage System (NSS). A brief overview of each chapter after this introduction follows: • Chapter 2 describes how to connect the gateway to the VLAN, RAID Storage subsystem, and your LAN/WAN.
  • Page 16 Chapter 1 Introduction MediaStream ConnectPlus 1000 gateway computer consists of an Intel CPU that has the Windows 2000 operating system and the ConnectPlus software pre-installed. The gateway has a 1000BT Ethernet interface and a Fibre Channel interface. Each gateway is licensed for use on one MediaStream NSS.
  • Page 17 Introduction to ConnectPlus 1000 ConnectPlus 1000 Block Diagram File System Controllers Automation MediaStream 8000 MediaStream 8000 VLAN Connect Plus 1000 NS Fibre Switch Gb Ethernet Switch Archive LAN/WAN LAN/WAN Connect Plus 1000 NS It is the your responsibility to purchase WAN or other network connectivity through Telco or other WAN service providers, and to purchase the Gigabit Ethernet switch for most configurations.
  • Page 18 Chapter 1 Introduction...
  • Page 19: Chapter 2 System Connections

    Chapter 2 System Connections This chapter describes how to connect the gateway to the VLAN, RAID Storage Subsystem, and your LAN/WAN. Connecting the ConnectPlus 1000 Gateway These physical connections on the ConnectPlus 1000 gateway provide the interconnections to system components: •...
  • Page 20: Vlan Connection

    Chapter 2 System Connections ConnectPlus 1000 Rear Panel Gigabit Fibre channel Ethernet Keyboard and mouse VLAN Monitor For systems with Gateway model IBM 335, see the following figure. ConnectPlus Rear Panel - IBM 335 Gigabit VLAN Ethernet Fibre channel Monitor keyboard/mouse VLAN Connection The gateway VLAN port connects to one of the VLAN switches on the NSS.
  • Page 21: Vlan Topology

    Connecting the ConnectPlus 1000 Gateway Each gateway must be connected to its associated VLAN port. Use the Ethernet topology diagram in “Ethernet Topology of a Single MSS Network Storage Cluster (24-Port Cluster)” on page 22 to identify the port to connect each of your system gateways. VLAN Topology The VLAN topology provides interconnection and communication between components within the MediaStream NSS.
  • Page 22 Chapter 2 System Connections Ethernet Topology of a Single MSS Network Storage Cluster (24-Port Cluster) 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 11 HP2524 A 21.34 HP2524 A 17.35 13 14 15 16 17 18 19 20 21 22 23 24...
  • Page 23: Fibre Channel Connection

    Connecting the ConnectPlus 1000 Gateway Fibre Channel Connection The Fibre Channel port on the ConnectPlus 1000 gateway connects to a port on one of the redundant Fibre Channel switches. The NS system uses redundant Fibre Channel switches to provide a fast fail safe in the event of a break in connectivity. Each switch provides isolated connections between the server nodes and the RAID Storage Subsystem.
  • Page 24: Gigabit Ethernet Connection

    Chapter 2 System Connections Gadzoox Capellix 3000 HA Switch Gigabit Ethernet Connection The Gigabit Ethernet port is typically a standard RJ-45 Ethernet connection, but may be an optional Optical Fibre connection. In either case, you will connect this cable to an Ethernet Switch.
  • Page 25: Chapter 3 Recovery And Software Installation

    Chapter 3 Recovery and Software Installation A ConnectPlus gateway may need to be restored to its original configuration if it malfunctions or if the operating system becomes corrupted. Avid MediaStream provides the ConnectPlus Recovery CD to restore a ConnectPlus gateway to its original configuration. Because a recovery destroys all previous data and settings, use it only after other problem- solving efforts have failed.
  • Page 26 Chapter 3 Recovery and Software Installation The Recovery process destroys all data and settings. Use this procedure only if other problem-solving efforts have failed. To perform a system recovery: 1. Insert the first Recovery CD and turn on the PC. 2.
  • Page 27 ConnectPlus 1000 System Recovery Insert Second CD 4. After all files have been copied off the second CD, press CTRL+ALT+DEL to restart the PC. On the first boot following a system recovery, the automatic Windows file system check will display many error messages. This is normal, and should not have any further effect on the operation of the PC.
  • Page 28: Software Installation Or Upgrade

    Chapter 3 Recovery and Software Installation Software Installation or Upgrade Software must be installed after running the Recovery CD. Software upgrades may also be periodically required as new versions of the software become available. To install or upgrade ConnectPlus software: 1.
  • Page 29 Software Installation or Upgrade 2. Click Yes to accept the License Agreement ConnectPlus License Agreement 3. Choose the gateway type and Click next to continue. Choose PC Type...
  • Page 30 Chapter 3 Recovery and Software Installation 4. Choose the System Type. System Type 5. Choose the type of Fibre Channel switch the system will use. Switch Type...
  • Page 31 Software Installation or Upgrade 6. The Fibre Channel driver installation program launches. Click the Install button to install the drive. ATTO Driver Install 7. An installation dialog appears. Click OK to continue. ATTO Installer Dialog 8. A Windows logo dialog opens. Click the Continue Anyway button. Windows Logo Dialog...
  • Page 32 Chapter 3 Recovery and Software Installation 9. The Microsoft XML Parser Setup window appears. Click Next to continue XML Parser Setup 10. Select “I accept” and Click Next to accept the XML Parser license agreement. XML Parser License Agreement 11. Enter your customer information on the next screen and Click Next to continue...
  • Page 33 Software Installation or Upgrade Customer Information 12. Click Install to begin the XML Parser installation Install XML Parser 13. Click Finish on the next screen to return to the Gateway installation...
  • Page 34 Chapter 3 Recovery and Software Installation XML Parser Installation Completed 14. If you are installing the gateway on an NS system, enter the cluster number and gateway number. If you are installing the gateway on a Si system, enter the system number. Set Cluster Number 15.
  • Page 35 Software Installation or Upgrade Run Config Tool 16. The VLAN configuration scripts run. Press any key to continue. VLAN Configuration Script 17. The Config tool runs. Type c and press for a complete configuration enter...
  • Page 36 Chapter 3 Recovery and Software Installation Config Tool 18. After the config tool runs, verify there are no errors.
  • Page 37 Software Installation or Upgrade Config Tool Output 19. The Installation Complete screen opens. Remove the CD from the CD-ROM drive. 20. Select Yes, I want to restart my computer now (the default). Click Finish.
  • Page 38 Chapter 3 Recovery and Software Installation Installation Complete If you have not run the recovery CD and this is an upgrade from a previous version, the upgrade process is complete. If this is an install after the recovery procedure, run the Configure Utility..
  • Page 39 Software Installation or Upgrade My Network Places Menu 22. In the Network and Dial-up Connections list, right Click on the GigE item and choose Properties from the menu Network and Dial-up Connections 23. Select Internet Protocol (TCP/IP) from the list and Click Properties...
  • Page 40 Chapter 3 Recovery and Software Installation GigE Interface Properties 24. Enter the appropriate address values for your site network and Click OK TCP/IP Properties...
  • Page 41: Gateway Configuration

    Software Installation or Upgrade Gateway Configuration To set or verify configuration parameters for the gateway, double-click on the ConnectConfig shortcut on the desktop. Configure Gateway The Configure Utility automatically configures all machine specific settings for networking, communication and application initialization. This application is especially important to run since each ConnectPlus 1000 gateway requires specific network settings.
  • Page 42: Verifying Connectplus 1000 Functionality

    Chapter 3 Recovery and Software Installation Verifying ConnectPlus 1000 Functionality To verify that ConnectPlus is working properly, double-click the ConnectTest shortcut on the desktop. ConnectTest You should do the following to make sure that a ConnectPlus 1000 is connected properly to the network after doing a software recovery and/or upgrade: 1.
  • Page 43: Chapter 4 Gateway Http Server Interface

    Chapter 4 Gateway HTTP Server Interface The Monitoring Tool The HTTP server monitoring tool allows MediaStream users to check network and configuration settings, as well as to view statistics, transfers, and log files. Connecting to the HTTP Server When you first connect to the HTTP server, the Main Menu displays as shown in the following figure.
  • Page 44: View Stats

    Chapter 4 Gateway HTTP Server Interface The Main Menu always displays in the frame on the left with the six selections listed below: Main Menu Selections Menu Selection Display Information View Stats FTP Statistics View Transfers Transfer log View Log Files Server Log Files in .txt View Configuration Displays Server Configuration Setting...
  • Page 45: View Transfers

    Connecting to the HTTP Server View Transfers The view Transfer page displays detailed information regarding the FTP transfer. View Transfers The transfers are color coded in the following manner: Transfer Color Coding Color What it means Green Completed Yellow Not transferred, but successful. (Most likely, directory already existed.) Failed.
  • Page 46: View Log Files

    Chapter 4 Gateway HTTP Server Interface Each Transfer has seven columns showing the following information Transfer Display Menu Selection Display Information Clip Name Name of clip. Transfer Direction Inbound/Outbound Directory Status Directory information includes header, info, FT and STD files Header Status Status of the header file Info Status...
  • Page 47: View Configurations

    Connecting to the HTTP Server View Configurations The View Configurations page displays the server Configuration Settings. View Configurations The View Configuration page displays the following information: View Configuration Information Display Item Name Value Display Item Information Server Name fsc0801, FSC names, format = 'FSC_a, FSC_b' fsc0802, Protocol: Protocol used for communication with the FSC.
  • Page 48: Check Network

    Chapter 4 Gateway HTTP Server Interface View Configuration Information (Continued) Display Item Name Value Display Item Information Files/Minute: Cap on the number of files transferred each minute. LoadingPause: Pause between each GetSanLogs call. In milliseconds AlwaysScan: Scan all fibre channel disks for each transfer. Check Network The Check Network page displays information for the IP Configuration, Netstat, Pinging results for each of the two FSC’s, and Host Files.
  • Page 49: Check Fibre Link

    Connecting to the HTTP Server Check Fibre Link The Check Fibre Link page displays information pertaining to the attached storage arrays. Check Fibre Link The Fibre Link page displays the output of these three utilities: • array_services –i Displays all disk devices available on the system. Sel_id is the number of the array as seen on the MSS and in filesystem creation.
  • Page 50 Chapter 4 Gateway HTTP Server Interface...
  • Page 51: Using Connectplus With Ftp

    Chapter 5 Using ConnectPlus with FTP This chapter describes how to use File Transfer Protocol (FTP) and gives instructions for a simple system check. The following topics are covered: • FTP Clients and Servers • MediaStream Video File System • FTP Client Commands •...
  • Page 52: Server/Client Transfers

    Chapter 5 Using ConnectPlus with FTP The RFC959 FTP command set and the commends implemented within a typical FTP client are not the same. Most FTP client programs and/or libraries that implement FTP APIs actually take a single client command and turn it into different (possibly multiple) RFC959 FTP commands.
  • Page 53: Client (Proxy) Control Of Transfers Between Servers

    FTP Clients and Servers Client (Proxy) Control of Transfers between Servers In the second model, the client controls the transfer of files between two hosts from a third client control machine. The ConnectPlus 1000 uses this model. In this model, the FTP client, controls the session between two servers.
  • Page 54: Ftp Client Commands

    Chapter 5 Using ConnectPlus with FTP MediaStream Video File System (VFS) Connect ConnectPlus (Built In On ConnectPlus 1000 Network MSS300/700/1600) 100/1000 Storage Hostname MSS Hostname MSS Hostname Gateway Hostname User Name video_fs Gateway Hostname video_fs Password .video_fs .video_fs .video_fs ConnectPlus supports access to the VFS file system used by the MediaStream server through the industry-standard FTP interface.
  • Page 55 FTP Clients and Servers The header track contains server specific video metadata in a binary format. The content of this is not to be modified by the user. The ft track is a binary file that contains information used by the server to index into the video content during trimming operations.
  • Page 56: Track Transfer Order

    Chapter 5 Using ConnectPlus with FTP ftp> rstatus 211- vidrt066 FTP server status: Version 6.00 Connected to vidrt066 (15.17.19.226) Logged in as video_fs TYPE: Image; STRUcture: VFS; transfer MODE: Stream No data connection Active VFS transfers in progress: 1 Total Disk Space 59.35 Gb. Available Disk Space 57.49 Gb.
  • Page 57 System Check and Troubleshooting To do this: 1. First find or create a small test clip (30 seconds or less) on the Server. 2. Open the command prompt and enter at the prompt (this is the loop ftp 127.0.0.1 back address for the gateway). 3.
  • Page 58: Log Files

    Chapter 5 Using ConnectPlus with FTP 9. Enter . The ft (frame table) should copy over. get ft 10. Enter . The std (standard) file should copy over. get std Select a very short file to transfer. The std file is the MPEG data file. Long clips of several minutes to an hour or more can overwhelm the C Drive on the PC with data.
  • Page 59: Appendix A Network Storage Ip Addressing

    Appendix A Network Storage IP Addressing While network settings are automatically set within the Configuration Utility, understanding the addressing scheme will be helpful when trying to troubleshoot networking problems. The Avid MediaStream network address scheme design provides easy expansion to and interoperation between additional Avid NSS.
  • Page 60 Appendix A Network Storage IP Addressing Hosts Table for Cluster 1 (Continued) Host Name LAN Address Aliases mss0116 10.64.16.3 MSS (Console) con0101 10.64.1.4 con0102 10.64.2.4 con01xx … 10.64.xx.4 … con0116 10.64.16.4 FSC1 fsc0101-1 10.64.1.1 fsc0101A fsc0101 fsc0101B 10.64.21.1 fsc0101-2 10.64.2.1 fsc0101-xx …...
  • Page 61 Hosts Table for Cluster 1 (Continued) Host Name LAN Address Aliases msi0101-1 10.64.1.5 msi0101A msi0101-17 10.64.17.5 msi0101B msi0101-2 10.64.2.5 msi0101-xx … 10.64.xx.5 … msi0101-16 10.64.16.5 MSI 2 msi0102-1 10.64.1.6 msi0102A msi0102-17 10.64.17.6 msi0102B msi0102-2 10.64.2.6 msi0102-xx … 10.64.xx.6 … msi0102-16 10.64.16.6 Gateway gwy0101...
  • Page 62: Aliases

    Appendix A Network Storage IP Addressing Hosts Table for Cluster 1 (Continued) Host Name LAN Address Aliases fcw0102 10.65.21.36 Aliases Some device hostnames have been provided with aliases to simplify the connection of devices via Telnet. Connections can be established by using the hostname, LAN address, or any provided alias.
  • Page 63: Subnet Mask

    Initial Cluster Addresses (Continued) Cluster Address Cluster Address Cluster Address Cluster 8 Cluster 24 Cluster 40 10.71.1 10.88.1 10.71.65 Cluster 9 Cluster 25 Cluster 41 10.72.1 10.89.1 10.72.65 Cluster 10 10.73.1 Cluster 26 10.90.1 Cluster 42 10.73.65 Cluster 11 10.74.1 Cluster 27 10.91.1 Cluster 43...
  • Page 64: Tagged Vlan Connection

    Appendix A Network Storage IP Addressing Tagged VLAN Connection Hostname = gwy<xxyy> where xx equals Cluster number and yy equals gateway number. ConnectPlus gateways are numbered from 1 to 8 (e.g., GWY0101 = gateway 1 in Cluster 1). LAN address = 10.<xx>.<yy>.<zz> where xx equals Cluster ID, yy equals Network ID, and zz equals Device ID.
  • Page 65: Appendix B Regulatory And Safety Notices

    Appendix B Regulatory and Safety Notices Warnings and Cautions Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel.
  • Page 66: Canadian Ices-003

    EN55024:1998/EN61000 — 3-2, 4-2, 4-3, 4-4, 4-5, 4-6, 4-11 Manufacturer’s Name: Avid Technology, Inc. 1925 Andover Street Tewksbury, MA 01876, USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Business Center Unit 3, Dublin 18, Ireland...
  • Page 67 European Union Notice Type of Equipment: Information Technology Equipment Product Name: Products for the Windows NT, Windows 2000, or Windows XP Operating System: Avid Adrenaline DNA, Avid DS Nitris DNA, Avid Equinox Break-Out-Box, Avid|DS, Avid Xpress, Avid Xpress DV, Film Composer, Media Composer, MediaDock, MediaDock 2+, MediaDrive, MediaRAID, MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II Drive, Meridien I/O box, NewsCutter, NewsCutter DV, NewsCutter XP,...
  • Page 68: Disposal Of Waste Equipment By Users In The European Union

    Australia and New Zealand EMC Regulations John Kells, Australian Operations Manager Avid Technology (Australia) Unit B 5 Skyline Place French Forest NSW 2086...
  • Page 69: Taiwan Emc Regulations

    Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Power Supply Cord Notice English CAUTION - The power supply cord is used as the main disconnect device, ensure that the socket outlet is located/installed near the equipment and is easily accessible. German ACHTUNG - Zur sicheren Trennung des Gerätes vom Netz ist der Netzstecker zu ziehen.
  • Page 70: German

    Appendix B Regulatory and Safety Notices German ACHTUNG - Explosionsgefahr wenn die Battery in umgekehrter Polarität eingesetzt wird. Nur mit einem gleichen oder ähnlichen, vom Hersteller empfohlenen Typ, ersetzen. Verbrauchte Batterien müssen per den Instructionen des Herstellers verwertet werden. French ATTENTION - Il y a danger d'explosion s'il a remplacement incorrect de la batterie.
  • Page 71: German

    Power Supply Cord Notice German Warnung: Dieses Produkt ist darauf angewiesen, daß im Gebäude ein Kurzschluß- bzw. Überstromschutz installiert ist. Stellen Sie sicher, daß eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird.
  • Page 72: French

    Appendix B Regulatory and Safety Notices French: Attention: Pour éviter toute blessure corporelle pendant les opérations de montage ou de réparation de cette unité en casier, il convient de prendre des précautions spéciales afin de maintenir la stabilité du système. Les directives ci-dessous sont destinées à assurer la protection du personnel : o Si cette unité...
  • Page 73: Index

    Index Addressing data connection addressing scheme Device IDs alias Aliases Australia EMC regulations Ethernet Ethernet Connection European Union notice Canadian interference causing equipment regulations checkLan Utility Client Commands FCC notice client software Fibre Channel Client Transfers File System Controllers Cluster Clusters Configuration Configure Utility...
  • Page 74 Index Logs Files MediaStream MediaStream Servers monitoring tool ConnectPlus 1000 Network IDs Networked Storage System New Zealand EMC regulations Recovery procedure Regulatory information Safety information Servers Subnet Mask System Check Taiwan EMC regulations Topology Track Transfer Troubleshooting Video File System VLAN...

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