CyberData SIP Strobe Configuration Manual

Zoom configuration guide

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

Download this manual

Zoom Configuration Guide: SIP Strobe

Document Part # 931710A

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

Table of Contents

Need help?

Do you have a question about the SIP Strobe and is the answer not in the manual?

Questions and answers

Summary of Contents for CyberData SIP Strobe

Page 1 Zoom Configuration Guide: SIP Strobe Document Part # 931710A CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
Page 2 Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
Page 3 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 2 Revision Information • 9-27-19 Initial Release CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 4: Table Of Contents
5.0 Configuration Procedure: Setting up the Paging Extension ........... 15 6.0 Configuration Procedure: Setting up the Nightringer extension ..........24 7.0 Using the CyberData Intercom in a Zoom system..............33 7.1 Creating a Call queue ......................33 7.2 Setting the Blink Scenes ......................38 8.0 Contact CyberData Corporation .....................
Page 5: Setup Diagram
ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 4 1.0 Setup Diagram Figure 1-1: Interoperability Test Infrastructure CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 6: Test Setup Equipment
ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 5 2.0 Test Setup Equipment This section describes the products used for interoperability testing with Zoom. Table 2-1: Setup Equipment EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION CYBERDATA SIP STROBE 011376 20.0.0...
Page 7: Before You Start
Zoom uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy addresses. The CyberData SIP Strobe needs to perform a DNS A query to resolve the IP address of Zoom’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an A record for the Outbound Proxy address.
Page 8 Product Documentation and Utilities Before you start, download the Operation and Quick Start guides from the intercom’s product webpage: CyberData SIP RGB (Multi-Color) Strobe (011376) https://files.cyberdata.net/assets/011376/011376_931567B_SIP_RGB_Strobe_Ops_Guide.pdf CyberData SIP Outdoor RGB (Multi-Color) Strobe (011479) https://files.cyberdata.net/assets/011479/011479_931629A_SIP_Outdoor_RGB_Strobe_Ops_Gu ide.pdf CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
Page 9: Configuration Procedure: Common Area Phone
There are several different extension types that can be used on the Zoom platform. This guide provides instructions to register the CyberData SIP Strobe as a Common Area Phone. Registering in a different capacity may require creating a user profile and providing an email address.
Page 10 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 9 2. From the Profile page select the “Phone System Management” section and the ‘Users & Rooms’ subsection. Figure 4-2: Profile Landing Page Note: Some text from the profile page has been hidden to protect sensitive information.
Page 11 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 10 3. From the “Users & Rooms” page select ‘Common Area Phones’. Figure 4-3: Phone System Management Note: Some text from this page has been hidden to protect sensitive information. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
Page 12 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 11 4. From the “Common Area Phones” press the ‘Add’ Button to create a new common area phone to be used by the device. Note: The MAC address of the speaker will be required to create the common area phone.
Page 13 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 12 Figure 4-5: Common Area Phone Pop-up 6. Set the Display name of the extension. This will be the main Identifier on the Common Area Phones page. 7. Set the description to the location of the strobe.
Page 14 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 13 10. Click the Save button to create the Common Area Phone. 11. Once created the new extension will appear in the list. Figure 4-7: Common Area Phone list 12. Press the “Provision” button on the extension that was just created.
Page 15 Doc. 931710A Page 14 Figure 4-7: Provisioning Pop-up Note: CyberData Devices do not support SRTP at the time of writing this document. 13. A popup will appear with manual provisioning information to setup the CyberData Intercom. Keep this popup open.
Page 16: Configuration Procedure: Setting Up The Paging Extension
Authorization ID Primary SIP Auth Password Password 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 5-1: CyberData Discovery Utility 2.
Page 17 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 16 Figure 5-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 18 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 17 Figure 5-3: Device Tab 4. Confirm that “Enable NTP” is enabled. 5. Change the NTP server if necessary. 6. Set the Timezone to the local area. Note: See the operations manual for other time zone strings.
Page 19 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 18 Figure 5-4: SIP Tab 9. Set the ‘SIP Transport Protocol’ to TLS. 10. Keep TLS version set to “1.2 Only (Recommended)”. 11. Check the box for “Verify Server Certificate” 12. Set the Primary SIP Server to the SIP Domain from the configuration Popup.
Page 20 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 19 Figure 5-5: SSL Tab 20. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 21 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 20 Figure 5-6: Choose file Pop-up 21. Select the “sbc_ca.pem” file and press the Open button. 22. Press the “Import CA Certificate” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
Page 22 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 21 Figure 5-7: Import CA Certificate 23. Once imported, confirm the file is listed with the other certificates. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 23 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 22 Figure 5-8: Certificate List 24. Once the certificate is loaded a reboot will be required to make the changes take effect. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 24 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 23 Figure 5-10: Home page – Registered CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 25: Configuration Procedure: Setting Up The Nightringer Extension
Authorization ID Authenticate Password Password 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 6-1: CyberData Discovery Utility 2. Enter the default credentials when prompted and click the Log In button.
Page 26 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 25 Figure 6-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 27 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 26 Figure 6-2: Device Tab 4. Confirm that “Enable NTP” is enabled. 5. Change the NTP server if necessary. 6. Set the Timezone to the local area. Note: See the operations manual for other time zone strings.
Page 28 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 27 Figure 6-3: SIP Tab 9. Set the ‘SIP Transport Protocol’ to TLS. 10. Keep TLS version set to “1.2 Only (Recommended)”. 11. Check the box for “Verify Server Certificate” 12. Set the SIP Server to the SIP Domain from the configuration Popup.
Page 29 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 28 Figure 6-4: SSL Tab 19. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 30 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 29 Figure 6-5: Choose file Pop-up 20. Select the “sbc_ca.pem” file and press the Open button. 21. Press the “Import CA Certificate” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
Page 31 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 30 Figure 6-6: Import CA Certificate 22. Once imported, confirm the file is listed with the other certificates. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 32 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 31 Figure 6-7: Certificate List 23. Once the certificate is loaded a reboot will be required to make the changes take effect. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 33 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 32 Figure 6-8: Registration Status CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 34: Using The Cyberdata Intercom In A Zoom System
7.0 Using the CyberData Strobe in a Zoom system. CyberData SIP Strobe’s are used for visual notification. The strobe can be directly called or added to a ring group/call queue. When the strobe receives a call, it will blink in accordance to the color and ‘scene’...
Page 35 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 34 2. After clicking ‘Add’ a pop-up will appear that allows naming and assigning a number to the call queue. Figure 7-2: Name the queue 3. Name the queue, set a description and change the extension number if necessary.
Page 36 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 35 4. Press the Add button to add Users and Common Area Phones to the queue. Figure 7-4: Add Users 5. Select the users who will participate in the call group, then select "Common Area Phones."...
Page 37 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 36 Figure 7-5: Add Common Area Phones 7. Click “OK” to confirm your selections. 8. Finally, press ‘Save’ to complete the queue. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 38 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 37 Figure 7-6: Call queue complete CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 39: Setting The Blink Scenes
ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 38 7.2 Setting the Blink Scenes The strobe can illuminate differently depending on what extension is called and what state the call is in. Both color and scene are configurable for each of the different possible options.
Page 40 ZOOM CONFIGURATION GUIDE: SIP STROBE Doc. 931710A Page 39 Figure 7-7: SIP Strobe Settings CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
Page 41: Contact Cyberdata Corporation
Contact CyberData VoIP Technical Support form on our website. The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes. Additionally, the Contact VoIP Tech Support form tells us which phone system you are using, the make and model of the network switch, and other essential troubleshooting information we need to efficiently assist with a resolution.