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Mobile Phone STORM (Smartphone)
Service Manual
SERVICE MANUAL
For WILEY FOX STORM Only
MOBILE TERMINAL
(V1.0)
COMPANY CONFIDENTIAL
All Rights Reserved
Page 1 of 38

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Summary of Contents for Wileyfox STORM

  • Page 1 Mobile Phone STORM (Smartphone) Service Manual SERVICE MANUAL For WILEY FOX STORM Only MOBILE TERMINAL (V1.0) COMPANY CONFIDENTIAL All Rights Reserved Page 1 of 38...
  • Page 2: Table Of Contents

    Mobile Phone STORM (Smartphone) Service Manual CONTENT CHAPTER 1: SUMMARY ........................4 CHAPTER 2: PCBA OVERVIEW ....................... 6 2.1STORM-TOP SIDE-L ......................6 AYOUT 2.2STORM-BACK SIDE-L ....................... 7 AYOUT CHAPTER 3: EXPLANATION OF SCHEMATIC ................8 3.1 B MSM8939 F ..................8 EATURES 3.2P...
  • Page 3 Mobile Phone STORM (Smartphone) Service Manual 4.10 BT/W ......................26 I ISSUE ANALYSIS 4.11 FM ........................27 ISSUE ANALYSIS 4.12 GPS ........................28 ISSUE ANALYSIS 4.13 C ....................28 ANNOT DOWNLOAD SOFTWARE 4.14 S ......................29 IGNAL ISSUE ANALYSIS CHAPTER 5: SOFTWARE UPGRADE GUIDANCE ..............30 5.1 P...
  • Page 4: Chapter 1: Summary

    Mobile Phone STORM (Smartphone) Service Manual Chapter 1: Summary The STORM is an excellent smartphone and running Google's latest Android 5.0 OS. The details of specification shows as below: Phone Type Full Touch OS System Android 5.0 Antenna Type PIFA Dimension Length/Width/Thickness:155.6mm/77.3mm/9.2 mm...
  • Page 5 Mobile Phone STORM (Smartphone) Service Manual Maximum Capacity of T-F card ( 32G ) Byte Battery Capacity (2500 ) mAh Charging Time < ( TBD ) Minutes Talk Time > ( TBD) Minutes Standby Time ( TBD ) Hours Main LCD SIZE/Resolution/Screen Material:5.5'/FHD1920*1080/TFT...
  • Page 6: Chapter 2: Pcba Overview

    Mobile Phone STORM (Smartphone) Service Manual Chapter 2: PCBA Overview 2.1STORM-TOP SIDE-Layout Page 6 of 38...
  • Page 7: Storm-Back Side-Layout

    Mobile Phone STORM (Smartphone) Service Manual 2.2STORM-BACK SIDE-Layout Page 7 of 38...
  • Page 8: Chapter 3: Explanation Of Schematic

    Mobile Phone STORM (Smartphone) Service Manual Chapter 3: Explanation of Schematic 3.1 Base Band Chip MSM8939 Features Page 8 of 38...
  • Page 9: Power Manager Unit Pm8916 Introduction

    Mobile Phone STORM (Smartphone) Service Manual 3.2Power Manager Unit PM8916 introduction The PM8916 device integrates all wireless handset power management, general housekeeping, and user interface support functions into a single mixed-signal IC. The versatile design is suitable for multimode, multiband phones and other wireless products such as data card sand PDAs.
  • Page 10: Rf Chip Wtr4905 Device Introduction

    Mobile Phone STORM (Smartphone) Service Manual 3.3 RF Chip WTR4905 device introduction The WTR4x05 device is a highly-integrated multimode, multiband RF CMOS transceiver IC. The WTR4x05 device cannot be used as stand-alone on MSM9x35/MSM8994 andMDM9x40/MDM9x45 modems. All chipsets support advance RF techniques by adding a second RFIC WTR4905-baseddesigns ...
  • Page 11: Battery Connector Interface

    Mobile Phone STORM (Smartphone) Service Manual 3.4.2 Battery connector interface Figure 3.4.2STORM Battery connector 3.4.3 Microphone Interface Figure 3.4.3-1STORMMain Mic1 Circuit (On Sub-board) Figure 3.4.3-2STORMANC Mic2 Circuit Page 11 of 38...
  • Page 12: Receiver Interface

    Mobile Phone STORM (Smartphone) Service Manual 3.4.4 Receiver Interface Figure 3.4.4 STORM Receiver Circuit 3.4.5 LCD Connector Interface Figure 3.4.5-1 STORM LCD Connector Interface Figure 3.4.5-2 STORM LCD Backlight Circuit Page 12 of 38...
  • Page 13: Camera Interface Circuit

    Mobile Phone STORM (Smartphone) Service Manual 3.4.6 Camera Interface Circuit Figure 3.4.6-1 STORM Main Camera circuit Figure 3.4.6-2 STORM Front Camera circuit 3.4.7 SIM Card Connector Interface Figure 3.4.7-1 STORM SIM1 Connector Page 13 of 38...
  • Page 14: Tf Card Interface

    Mobile Phone STORM (Smartphone) Service Manual Figure 3.4.7-2 STORM SIM2 Connector 3.4.8 TF card Interface Figure 3.4.8 STORM TF-Card Interface 3.4.9 Sensor Interface Figure 3.4.9-1 STORM Ambient light and Proximity Sensor Circuit Page 14 of 38...
  • Page 15 Mobile Phone STORM (Smartphone) Service Manual Figure 3.4.9-2 STORM Magnetic Sensor Figure 3.4.9-3 STORM Gyro and G-sensor connector Page 15 of 38...
  • Page 16: Chapter 4: Mobile Failure Analysis

    Mobile Phone STORM (Smartphone) Service Manual Chapter 4: Mobile Failure Analysis Basically, STORM main failure cases including:  Power on problem (No power on, Auto-Power on/off, Phone totally dead, Restart automatically)  Charging problem (No charging)  Camera issue ( cannot connect camera) ...
  • Page 17: Power On Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.1 Power on issue analysis Cannot Power On Go recharge Is battery normal or not? battery or replace it Measure the Power On current Small Current Large Current No Current Measure VBAT, Measure Check which chip...
  • Page 18: Charging Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual step by step until find out the defective component. Small power on Current For small current issue, it means software or periphery circuit problem, we can try to upgrade the new software or check all of the periphery circuit.
  • Page 19: Display Issue Analysis

    Figure 4.3 Display failure repair process ❶ Upgrade new software for the mobile phone; ❷STORM‟s LCD is connected to mainboard with FPC. We can check the FPC and FPC connector (J900) is normal or not, if it is abnormal, re- solder or replace it.
  • Page 20: N Oincoming & Outgoing Voice Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual supply path and CPU. 4.4 No Incoming & Outgoing Voice issue analysis REC Issue Upgrade Firmware Is the connection of Reassemble receiver OK? Is Receiver OK? Replace REC Is signal CDC_EAR_P/M Replace PMU normal? Check R804 and R807 especially.
  • Page 21: Headset Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual These issues often occur in a mobile phone. For incoming no voice failure ❶Upgrade the latest firmware and try again; ❷Check the phone call volume is OK or not; ❸Check if the connection of receiver is ok or not; ❹Measure the resistance of receiver and check if it’s normal.
  • Page 22: No Voice In Speaker Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual beep sound if the headset is good; ❸Otherwise you need to check the Earphone Jack (J800) and its circuit to find the original issue and solve it. 4.6 No voice in Speaker issue analysis...
  • Page 23: Touch Screen Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.7 Touch Screen issue analysis TP Issue Is connection of Re-connect TP and J901 OK? connectors Upgrade Firmware Is TP OK? Replace TP Check PMU and Is VREG_L6 of exterior J901 normal? component Measure RESET,...
  • Page 24: Camera Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.8 Camera issue analysis Camera Issue Upgrade Firmware Is the connection of Reassemble/replace camera OK? connector Is the camera OK Replace camera Measure the PWR supply VCAM_PMU,RESET and etc. Replace PMU/CPU Figure 4.8 Camera failure repair process ❶Upgrade new software for the mobile phone;...
  • Page 25: Vibrating Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.9 Vibrating issue analysis Vibrator failure Upgrade firmware Resolder or replace Is Vibrator normal? vibrator Repair vibrator circuit Figure 4.9 Vibrator failure repair process ❶Upgrade new software for the mobile phone; ❷Check Vibrator; ❸Replace Vibrator and test it again.
  • Page 26: Bt/Wi-Fi Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.10 BT/Wi-Fi issue analysis BT/WiFi Failure Upgrade firmware Is BT/WiFi antenna Replace antenna normal? Is the PA/Filter circuit Replace the defect normal? component Replace U1504 Figure 4.10 BT failure repair process ❶Upgrade new software for the mobile phone; ❷Check BT/Wi-Fi (Co-ANT); ❸Clean or Replace the ANT and test it again.
  • Page 27: Fm Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.11 FM issue analysis FM failure Upgrade firmware Is headset normal? Replace headset Is CDC_HPH_RFE signal Replace U801 normal? Replace U1504 Figure 4.11FM failure repair process ❶Upgrade new software for the mobile phone; ❷Check Headset already insert to Mobile phone or not;...
  • Page 28: Gps Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual 4.12 GPS issue analysis GPS failure Upgrade firmware Is GPS ANT normal? Replace ANT Is PA and Filter circuit OK? Replace u1500 or F1501 Replace U1103 or U600 Figure 4.12 GPS failure repair process ❶Upgrade new software for the mobile phone;...
  • Page 29: Signal Issue Analysis

    Mobile Phone STORM (Smartphone) Service Manual  Download tool hangs when downloading You need to check the corresponding FLASH chip, baseband chip and trace between baseband CPU and FLASH. 4.14 Signal issue analysis Signal failure Upgrade firmware Is RF parameter normal...
  • Page 30: Chapter 5: Software Upgrade Guidance

    Mobile Phone STORM (Smartphone) Service Manual Chapter 5: Software Upgrade Guidance 5.1 Preparations before Upgrade Item Description Remarks MSM8939_Android_scat Upgrade file list Scatter-downloading file Battery for STORM It gives the power to Mobile phone. Smart phone Flash Tool QFil QC USB_Driver USB Driver for Smart phone “USB Driver Installer”...
  • Page 31: Usb Cable Driver Install

    Mobile Phone STORM (Smartphone) Service Manual 5.2USB Cable Driver Install QC USB Port Driver Install Step 1: Find the file of “QCUSB_Driver” package path, and then run the “QCUSB_Driver”. Do not connect the cable with PC when you install the “USB Driver”.) (Attention: Figure 5.2-1 “QCUSB_Driver”...
  • Page 32 Mobile Phone STORM (Smartphone) Service Manual Step 2: When the “QCUSB_Driver” install completely, you can connect the USB data Cable with PC or Laptop now. The figure shows as below: Figure 5.2-3 USB Data Cable Connect Structure Step 3:❶Power off the Smart phone❷Press power, volume +/- the same time for 3s, the device will vibrated a short time, and then connect USB Data cable with Smart phone❸PC...
  • Page 33 Mobile Phone STORM (Smartphone) Service Manual Figure 5.2-4 USB Data Cable Connect Structure The COM port will appear shortly in device manager as below picture: Figure 5.2-5 Virtual COM port in device manager Page 33 of 38...
  • Page 34: Software Upgrade Procedure

    Mobile Phone STORM (Smartphone) Service Manual 5.3 Software Upgrade Procedure Attention: Don‟t pull out the USB cable during downloading process. Otherwise,the handset‟s memory will be broken by the unfinished upgrade process and cause the handset cannot be powered on. Step 1: double click the executable file “QDownload” to run the flash tool The flash tool interface is as below: Figure 5.3-1: Smart Phone Flash Tool Download window...
  • Page 35 Mobile Phone STORM (Smartphone) Service Manual Step 2: click the icon “Browser” to choose the file “prog_emmc_firehose_8936.mbn”which is located in firmware folder, showing as Figure 5.3-2; Figure 5.3-2: Choose mbn file Step 3: click “Load XML” to choose the build files as Figure 5.3-3 Figure 5.3-3: Choose build file...
  • Page 36 Mobile Phone STORM (Smartphone) Service Manual Figure 5.3-4: choose both “patch0” file Step 4: Power off phone, hold the volume up and down key and power key at the same time, there will vibrate lightly one time (phone entered the EDL mode), connect phone to PC with USB cable, select the com port and then click “Download”.
  • Page 37 Mobile Phone STORM (Smartphone) Service Manual Step 5: The upgrade procedure will start automatically as below picture: Figure 5.3-6: Firmware upgraded progress Step 5: Once the progress finished, there will be information shows in the status box as shown as figure 5.3-7:...
  • Page 38: Sw Download Troubleshooting

    Mobile Phone STORM (Smartphone) Service Manual 5.4 SW Download Troubleshooting Case one: How to confirm the downloading already successful? Solution: When download successful, there will be “Download Succeed” in the status box; If download failed, there will show failure reason.

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