CUSTOM CARE US Series Installation Instructions & Owner's Manual

Membrane filtration system

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UF Series

Membrane Filtration System

Model CCUF-844

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Summary of Contents for CUSTOM CARE US Series

Page 1 UF Series Membrane Filtration System Model CCUF-844...
Page 2: Table Of Contents
TABLE OF CONTENTS Pre-installation Instructions for Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Bypass Valve .
Page 3: Pre-Installation Instructions For Dealers
PRE-INSTALLATION INSTRUCTIONS FOR DEALERS The manufacturer has preset the water treatment units sequence of cycles, cycle times, salt dosage and salt refill time, if used . The installing dealer should read this guide thoroughly before set up, installation, and operation of equipment . If there are any question regarding the operation of UF-835 please consult the manufacturer .
Page 4: Bypass Valve
BYPASS VALVE The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance . The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building .
Page 5: Installation
INSTALLATION GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments . There is a small amount of “give” to properly connect the piping, but the water filter is not designed to support the weight of the plumbing . Do not use Vaseline , oils, other hydrocarbon lubricants or spray silicone anywhere .
Page 6 INSTALLATION 2. STANDARD INSTALLATION WITH AUTOFLUSH: The optional AutoFlush kit can be utilized to open the bottom drain automatically . This is operated by using a No Hard Water Bypass (NHBP) motorized valve and a drive from the control valve . The NHBP can be triggered to open by time and will automatically flush the tank of debris .
Page 7 INSTALLATION RAW WATER 3. CLEAN WATER REGENERATION INLET EXPANSION TANK NO HARD TREATED For installations with a high fouling potential, a back flush surge tank and/or a No Hard Water Bypass on the inlet is WATER WATER BYPASS FRESH (#CV3070FM) OUTLET WATER TANK recommended .
Page 8 INSTALLATION 4. CLEAN WATER REGENERATION WITH AUTOFLUSH For installations with a high fouling potential, a back flush surge tank and/or a Separate Source Regeneration Valve (SEPS) or three way valve on the inlet is recommended . During regeneration the three way valve will close the normal service inlet and RAW WATER open the inlet from the back flush surge tank .
Page 9 INSTALLATION 1 . The distance between the drain and the water conditioner should be as short as possible . (See Step 8) 2 . It is not recommended to install any water conditioner with less than 10 feet of piping between its outlet and the inlet of a water heater .
Page 10 INSTALLATION 10 . CONFIGURING CONNECTION WIRES FOR AUTOFLUSH In order to use the NHWB in an AutoFlush confi guration, it is fi rst required to reverse the orientation of the wires in the plastic connector . Step 1: Position the end of the connector so that the "ears" are facing up (see illustration below) . Confi rm that the wire on the left is white .
Page 11: Programming Procedures
PROGRAMMING PROCEDURES 1. Set time of day: Time of day should only need to be set after extended power outages or when daylight saving time begins or ends . If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset . STEP 1 –...
Page 12 SERVICE ALARM PROGRAMMING PROCEDURES STEP 7 – ALARM BUZZER: The manufacturer has factory set “OFF” as the default . An alarm will ALARM BUZZER sound (at the indicated time) after a regeneration, if there is no salt (optional) or if another error has occurred .
Page 13: Startup Instructions
STARTUP INSTRUCTIONS FOR ULTRA FILTRATION UNITS The system regeneration sequence for a Standard Installation configuration is in the following order . To change the cycle order, consult the unit’s Dealer Manual or contact the manufacturer . Please see page 29 for sequences for Autoflush and Clean Water Regeneration configurations .
Page 14: Operating Displays And Maintenance
OPERATING DISPLAYS AND MAINTENANCE 1 . GENERAL OPERATION: When the system is operating, one of five displays may be shown and will alternate with the installing dealer’s name and phone number for future service . Pressing will alternate between the displays . NEXT 1 .
Page 15 OPERATING DISPLAYS AND MAINTENANCE OPERATING DISPLAYS AND MAINTENANCE 3 . REGENERATION MODE: Standard UF Filters are set to regenerate once a day . REGENERATION MODE This is a short (2 minute) back flush of the membrane . If water is used at this time, it may be possible to notice untreated water in the system .
Page 16: Troubleshooting Guide
TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A . No power at electric outlet A . Repair outlet or use working outlet B . Control valve power adapter not plugged into B . Plug power adapter into outlet or connect outlet or power cord end not connected to PC power cord end to PC board connection board connection 1.
Page 17 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A . Turn bypass handles to place bypass in A . Bypass valve in bypass position service position 7. Control valve does not B . Meter is not connected to meter connection on B . Connect meter to three pin connection labeled regenerate automatically PC board METER on PC board...
Page 18 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A . Injector is plugged A . Remove injector and clean or replace B . Faulty regenerant piston B . Replace regenerant piston C . Regenerant line connection leak C . Inspect regenerant line for air leak 12.
Page 19 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A . Check motor connections then Press NEXT and REGEN buttons for 3 seconds to resynchronize A . Motor failure during a regeneration software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect .
Page 20 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION 20. Err – 109 A . Invalid motor state detected A . Replace PC board 21. Err – 201 A . Invalid regeneration cycle step detected A . Replace PC board A . Check for low flow leak . Press NEXT and A .
Page 21: Replacement Parts
REPLACEMENT PARTS: FRONT COVER AND DRIVE ASSEMBLY Item No. Part No. Description Qty. CV3540CC-A CustomCare black cover CV3107-1 Motor Drive bracket & spring clip CV3002A (Includes #5, #6) CV4022WU PC board (standard) CV3110 Drive gear, 12 x 36 CV3109 Drive gear cover CV3186 Transformer, 110V-12V, AC (standard) shown...
Page 22 REPLACEMENT PARTS PISTON ASSEMBLY Item No. Part No. Description Qty. CV3005 1” spacer stack assembly CV3430 1 .25” spacer stack assembly CV3004 Drive cap assembly CV3135 O-ring 228 CV3011 1” piston assembly downflow CV3011-01 1” piston assembly upflow CV3407 1 .25” piston assembly downflow CV3174 Regenerant piston CV3180...
Page 23 REPLACEMENT PARTS BYPASS VALVE Item No. Part No. Description Qty. CV3006 Bypass assembly CV3147 Bypass handles Loosens Injector And Bypass Caps UF REPLACEMENT TANK Item No. Part No. Description Qty. 680842XBBK00UF0 Poly–UF Replacement Tank Loosens Drive Cap SERVICE WRENCH - CV3193-02 Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is...
Page 24 REPLACEMENT PARTS INJECTOR ASSEMBLIES Item No. Part No. Description Qty. CV3176 Injector cap CV3152 O-ring 135 CV3177-01 Injector screen CV3010-1Z Injector assembly plug CV3010-1A A injector assembly, BLACK CV3010-1B B injector assembly, BROWN CV3010-1C C injector assembly, VIOLET CV3010-1D D injector assembly, CV3010-1E E injector assembly, WHITE...
Page 25 REPLACEMENT PARTS DRAIN LINE ASSEMBLY 3/4” Item No. Part No. Description Qty. CH4615 Elbow locking clip CPKP10TS8-BULK Optional insert, 5/8” tube CV3192 Optional nut, 3/4” drain elbow CV3158-02 Drain elbow, 3/4” NPT with O-ring CV3163 O-ring 019 CV3159-01 DLFC retainer assembly CV3162-007 0 .7 DLFC for 3/4”...
Page 26: Installation Fitting Assemblies
INSTALLATION FITTING ASSEMBLIES NOTE: Not all available ﬁ ttings are displayed below. Contact manufacturer for optional ﬁ ttings. 1” PVC MALE NPT ELBOW 3/4” & 1” PVC SOLVENT ELBOW Item Item Part No. Description Qty. Part No. Description Qty. CV3007 1”...
Page 27 INSTALLATION FITTING ASSEMBLIES NOTE: Not all available ﬁ ttings are displayed below. Contact manufacturer for optional ﬁ ttings. 1-1/4” & 1-1/2” BRASS SWEAT 1-1/4” & 1-1/2” PVC SOLVENT Item Item Part No. Description Qty. Part No. Description Qty. CV3007- 09 1-1/4 &...
Page 28: Specifications
UF SERIES SPECIFICATIONS: Operating Specifications Application Specifications Filtration Level (micron) . . . . . . . . . . . . . . 0 .02 Pre-filtration (micron) .
Page 29: Additional Programming Settings
ADDITIONAL PROGRAMMING SETTINGS Depending on which installation configuration being used, it is required to adjust and confirm the Installer, First Level, and Second Level programming . The following tables display the specific programming settings for the four installation configurations outlined in the Installation section of this manual .
Page 30 ADDITIONAL PROGRAMMING SETTINGS 3.Clean Water Regeneration Installer / User Level Programming First Level Programming Second Level Programming Days Between Regen Valve Type 1 .0 Set Time Filtering Regen Time (Hour) Optional Second Meter 1 .0 Gallons Capacity Set Regen Time (Minutes) Set Proportional Mode DBL Regen Set Service Alarm (Gallons)
Page 31: Warranty
Limited Warranty UF SERIES Congratulations. You have purchased one of the ﬁ nest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, we proudly warrant our water ﬁ lters to the original owner, when installed in accordance with Water-Right speciﬁ...
Page 32: Quick Reference Guide
QUICK REFERENCE GUIDE: GENERAL OPERATION MANUAL REGENERATION 4 . capacity remaining NOTE: For UF filters with optional When the system is operating, REGEN TODAY and TIME OF DAY 5 . days to a regen one of six displays will be shown: chlorine generator, if brine tank does will flash alternately if a regeneration 6 .
Page 33: Hardness
QUICK REFERENCE GUIDE: ADJUST TIME, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER (Optional) For initial set-up or to make adjustments, please complete the following steps . Accessed by pressing and + button simultaneously NEXT SERVICE ALARM GAL Adjust hardness using + and — buttons Press NEXT Adjust days between regenerations using + and —...
Page 34 NOTES...
Page 35 NOTES...
Page 36 1900 Prospect Court • Appleton, WI 54914 Phone: 920 -739-9401 • Fax: 920-739-9406 © 2018 Water-Right, Inc. All rights reserved. CustomCare is a quality product line manufactured by Water-Right, Inc. MAN-CARE UF RevA1018...

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Ccuf-844