so SLV-D910B Technical Bulletin

Date Ref. No.
26.11.04 04HV010
Subject
No DVD Playback, Deformed Pick-up Assembly

SYMPTOM

No DVD playback due to a deformed pick-up assembly.

CAUSE

The deformation is caused by heat resulting from overcurrent
produced by a DVD servo malfunction.

SOLUTION

1. Replace the assembly
(9-885-037-37), and perform the "Skew Adjustment".
2. Write the following files onto a CD-R or CD-RW:
•
Two files are attached to this document, viz. "DIVA2N_R.bin" (for destinations N and R) and
"DIVA2B_E_GI.bin" (for destinations B, E, and GI). Download the applicable file and rename it to
"DIVA.bin" before writing it onto the CD-R or CD-RW.
•
A dummy file called "Dammy" of more than 200 MB in size, without extension. Any kind of data file is
appropriate.
3. Upgrade the set's software as explained below to add the overcurrent protection feature.
Step 1 – Insert the above CD-R or CD-RW into the unit and start loading.
Step 2 – The unit will load the disc and the following message will appear on the screen.
Model
SLV-D910B, SLV-D910E, SLV-D910N, SLV-D910R,
SLV-D950B, SLV-D950E, SLV-D950GI
# H211 "Assy,
Sony Service Centre (Europe) N.V.
European Service Engineering
Technologielaan 7
B - 1840 Londerzeel
Technical Bulletin
Pick-up"
HV
IRIS
1312
1165
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