Mircom MiCare NC-2100K Installation Manual
Mircom MiCare NC-2100K Installation Manual

Mircom MiCare NC-2100K Installation Manual

Nurse call and emergency system
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Nurse Call and Emergency System
Installation Manual
For the latest version of this document, visit
https://www.mircom.com/micare-wireless-nurse-call-system
LT-2074 Rev. 3.9.2
February 2018

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Summary of Contents for Mircom MiCare NC-2100K

  • Page 1 Nurse Call and Emergency System Installation Manual LT-2074 Rev. 3.9.2 For the latest version of this document, visit February 2018 https://www.mircom.com/micare-wireless-nurse-call-system...
  • Page 3: Table Of Contents

    Table of Contents Introducing the MiCare Nurse Call and Emergency System 6 Overview of the MiCare Nurse Call and Emergency System ........Contact Us ........................Installing the NC-2100K Coordinator Bundle Overview ........................Dimensions ........................LEDs ..........................USB and Power ......................Mounting ........................
  • Page 4 Installing the NC-220 ZF3 Overview ........................Inputs ..........................Power ..........................Mounting the ZF3 ......................Maintenance and Service ....................Installing The NC-500 Pendant Overview ........................LED Status Indicator ...................... Using the Pendant ......................Canceling the Message from the Pendant ..............Maintenance and Service ....................Appendix 1: Specifications NC-2000 Patient Unit .....................
  • Page 5 List of Figures Figure 1 A two-bed suite with some typical Nurse Call and Emergency System devices installed Figure 2 Dimensions of the NC-2100K Coordinator Bundle (1U model) ........Figure 3 Dimensions of the NC-2100K Coordinator Bundle (2U model) ........Figure 4 The front of the NC-2100K Coordinator Bundle (1U model) ..........
  • Page 6: Introducing The Micare Nurse Call And Emergency System

    Introducing the MiCare Nurse Call and Emergency System This chapter gives you a brief introduction to the MiCare Nurse Call and Emergency System, its application, and the types of devices that make up the Nurse Call and Emergency System. In this chapter you will find: •...
  • Page 7: Overview Of The Micare Nurse Call And Emergency System

    Introducing the MiCare Nurse Call and Emergency System Overview of the MiCare Nurse Call and Emergency System The MiCare Nurse Call and Emergency System from Mircom is an advanced nurse call solution that couples wireless mesh networking technology with ultrasonic signalling to accurately identify and respond to emergency events.
  • Page 8: Figure 1 A Two-Bed Suite With Some Typical Nurse Call And Emergency System Devices Installed

    Introducing the MiCare Nurse Call and Emergency System Table 1 Devices in the Nurse Call and Emergency System Device Type Description The ZF3 is a battery powered transmitter with 3 inputs (one cancel button and two general purpose inputs) that can be used anywhere inputs (for example, door contacts, motion NC-220 ZF3 End Device...
  • Page 9: Contact Us

    MiCare Nurse Call and Emergency System Administrator’s Guide. For information on how to use the Nurse Call and Emergency System, see LT-2076, the MiCare Nurse Call and Emergency System User Guide. Contact Us 1.2.1 Canada and USA Toll Free: 1-888-660-4655 Local: 905-660-4655 Fax: 905-660-4113 1.2.2 Website http://www.mircom.com...
  • Page 10: Bundle (1U Model)

    Installing the NC-2100K Coordinator Bundle The NC-2100K Coordinator Bundle is the heart of the Nurse Call and Emergency System. It passes messages between the routers and the Central server in the Nurse Call and Emergency System. This chapter provides an overview of the Coordinator Bundle and its connections.
  • Page 11: Figure 2 Dimensions Of The Nc-2100K Coordinator Bundle (1U Model)

    Installing the NC-2100K Coordinator Bundle Overview Install in accordance with the Canadian Electrical Code or the National Electrical Code, and comply with all local regulations. Final acceptance subject to the Local Authority Having Jurisdiction (AHJ). There are 2 models of the NC-2100K Coordinator Bundle: •...
  • Page 12: Figure 3 Dimensions Of The Nc-2100K Coordinator Bundle (2U Model)

    Installing the NC-2100K Coordinator Bundle 483 mm (19 1/64”) 86 mm (3 25/64”) 152 mm (6”) Figure 3 Dimensions of the NC-2100K Coordinator Bundle (2U model) LEDs Green LED Red LED Reset Button Green LED Red LED Reset Button Figure 4 The front of the NC-2100K Coordinator Bundle (1U model)
  • Page 13: Figure 5 The Front Of The Nc-2100K Coordinator Bundle (2U Model)

    Installing the NC-2100K Coordinator Bundle Reset Button Green LED Red LED Green LED Reset Button Red LED Figure 5 The front of the NC-2100K Coordinator Bundle (2U model) The Coordinator Bundle has two sets of indicators and controls on the front (see Figures 4 and Green blinking: The green LED blinks steadily when its associated coordinator is running.
  • Page 14: Figure 7 Location Of The Usb And Power Terminals On The Back Of The Nc-2100K Coordinator

    Installing the NC-2100K Coordinator Bundle Power Power Figure 7 Location of the USB and power terminals on the back of the NC-2100K Coordinator Bundle (2U model) 2.4.1 USB The Coordinator Bundle connects to the Central server through two USB A to B cables. To connect the Coordinator Bundle to the Central server, attach the supplied USB cables to the USB terminals on the Coordinator Bundle (see Figures 6 and 7) and free USB slots on the Central server.
  • Page 15: Figure 8 Nc-2100K (1U Model) Mounted To A Wall

    NC-2100K (2U model) mounting holes Maintenance and Service Mircom recommends that each Coordinator Bundle be tested on a weekly basis. When performing service on a Coordinator Bundle, disconnect the device from the Central server, disconnect the USB cable, and then disconnect it from power before accessing any...
  • Page 16: Installing The Nc-2000 Patient Unit

    Installing the NC-2000 Patient Unit The NC-2000 Patient Unit is the backbone of the MiCare Nurse Call and Emergency System wireless network. This chapter provides an overview of the Patient Unit and installation. In this chapter you will find the following: •...
  • Page 17: Figure 10 The Front Of The Nc-2000 Patient Unit

    Installing the NC-2000 Patient Unit Overview Install in accordance with the Canadian Electrical Code or the National Electrical Code, and comply with all local regulations. Final acceptance subject to the Local Authority Having Jurisdiction (AHJ). The NC-2000 Patient Unit is the backbone of the wireless mesh network that connects all the Nurse Call and Emergency System devices together.
  • Page 18: Figure 11 Telephone Interface Terminals Cn1 And Cn2

    Installing the NC-2000 Patient Unit • Telephone Connections • Inputs • Dome Lights and Generic Outputs • Paging Input • Secondary Ultrasound Transmitter • Power These connections are covered in sections 3.2 to 3.8. Section 3.9, Mounting the Patient Unit, describes how to mount the Patient Unit to a standard 3 gang PVC box.
  • Page 19 Installing the NC-2000 Patient Unit break the connection to the extension(s) to allow the Patient Unit to place a call even when an extension is in use. Note: To enable two-way voice communication, see the Globals chapter in LT-2075, the MiCare Nurse Call and Emergency System Administrator’s Guide.
  • Page 20: Figure 12 Input Connections On Cn6

    Installing the NC-2000 Patient Unit Inputs Terminal CN6 has four wet contact inputs for call points (with ground returns) on a screw-type terminal block. Inputs should be grounded to their respective ground return through a contact to indicate activity. See Figure 12 for the locations of the four inputs and their ground returns. CN16 CN13 Figure 12...
  • Page 21: Figure 13 Dome Light Connections On Terminal Cn16

    The Patient Unit supports the following connections for outputs: • Dome lights: there are 4 powered outputs for an external 4-light dome light - see Figure 13. Mircom supplies the NC-4LED Corridor Light. Other dome lights are available through third party manufacturers. •...
  • Page 22 Installing the NC-2000 Patient Unit Note: Third part dome light manufacturers may use low current LEDs or higher current incandescent lamps. LED dome lights typically range from 5 to 50 mA each, and incandescent lamps typically range from 50 to 250 mA each. The dome light relays (CN16) supply up to 500 mA each.
  • Page 23: Figure 14 Nc-4Led Connections On Terminal Cn16

    Installing the NC-2000 Patient Unit 1. Connect the first 5 wires to terminal CN16, a 5-position screw down block. There are 4 live outputs and a common return for the brown wire (see Figure 14). CN16 CN13 Output 4 Output 3 Output 2 Output 1 CN16...
  • Page 24: Figure 15 Generic Output Connections On Terminal Cn13

    Installing the NC-2000 Patient Unit 3.4.3 Connecting Generic Outputs There are four generic dry-contact outputs located on terminal CN13. These outputs can be used to operate a normally open (NO) or normally closed (NC) switch, such as a magnetic door lock. Each output has connections for normally open (NO), normally closed (NC), and common (C) contacts (see Figure 15).
  • Page 25: Figure 16 External Paging Input Terminal Cn2

    Installing the NC-2000 Patient Unit Paging Input The paging input terminal, CN2, is located on the keypad circuit board below the main circuit board (see Figure 16). External Paging Input CN16 CN13 Figure 16 External paging input terminal CN2 Note: Do not overtighten the screw terminals.
  • Page 26: Figure 18 Paging Amplifier - 75 V Output

    Installing the NC-2000 Patient Unit • If your paging amplifier outputs 75 V, connect the outputs on the paging amplifier to the HIGH and COM inputs on CN2. Paging Amplifier 75V output 22AWG HIGH HIGH HIGH HIGH NC-2000 NC-2000 NC-2000 NC-2000 Figure 18 Paging amplifier - 75 V output...
  • Page 27: Figure 20 External Ultrasonic Emitter Terminal Cn14

    Installing the NC-2000 Patient Unit Secondary Ultrasound Transmitter Terminal CN14 is used to connect the Patient Unit to a secondary ultrasound transmitter (see Figure 20). The second driver transmitter will have the same ID as the Patient Unit and it can be placed in a separate location from the Patient Unit.
  • Page 28: Figure 21 Power Terminal Cn11 And Jumpers J3 And J4

    Installing the NC-2000 Patient Unit Attention: In order to comply with UL 2560, you must do the following: • Connect all Class 2 power supplies for the Patient Units to a power-limited uninterruptible power source (UPS) for back up power. •...
  • Page 29: Figure 22 Battery Terminal Cn8

    A rechargeable nickel-cadmium battery (part number NC-PBAT) can be purchased from Mircom to provide standalone power for the Patient Unit. The battery connects to the battery terminal CN8 (see Figure 22). To secure the battery, loop a cable tie through the two holes in the circuit board and then tighten it around the battery.
  • Page 30: Figure 23 Patient Unit Mounting Plate

    Installing the NC-2000 Patient Unit To mount the Patient Unit: 1. Attach the mounting plate to the 3 gang PVC box using four screws (see Figure 23). Mounting Holes Figure 23 Patient Unit mounting plate 2. Attach the Patient Unit to the mounting plate. 3.10 LED Status Indicators Table 4 Patient Unit LED Status Indicators Function...
  • Page 31: Maintenance And Service

    Installing the NC-2000 Patient Unit 3.11 Maintenance and Service Mircom recommends that each Patient Unit be tested on a weekly basis. When performing service on a Patient Unit, disconnect power and all connections (inputs and outputs) going to the unit before accessing any serviceable areas.
  • Page 32: Installing The Nc-210/Nc-211 Beacon

    Installing the NC-210/NC-211 Beacon The MiCare Beacon provides a fast and easy way to extend the Nurse Call and Emergency System. This chapter provides an overview of the Beacon and how to install it. In this chapter you will find the following: •...
  • Page 33: Figure 24 The Front Of The Nc-210 Beacon

    Installing the NC-210/NC-211 Beacon Overview Install in accordance with the Canadian Electrical Code or the National Electrical Code, and comply with all local regulations. Final acceptance subject to the Local Authority Having Jurisdiction (AHJ). The MiCare Beacon has all of the message routing functionality of the NC-2000 Patient Unit. That is, the Beacon communicates with end devices on the network and passes messages from the end devices to the Nurse Call and Emergency System Central server for processing.
  • Page 34: Figure 25 The Front Of The Nc-211 Beacon

    Installing the NC-210/NC-211 Beacon NC-211 Figure 25 shows the front of the NC-211 Beacon and its features, which include: • Security screw • LED status indicators • Ultrasound transmitter Security Screw Green LED Yellow LED Blue LED Ultrasound Transmitter Figure 25 The front of the NC-211 Beacon 4.3.1 LED Status Indicators on NC-211 Steady yellow: The Beacon is powered by AC.
  • Page 35: Figure 26 Nc-211 (Back View)

    Installing the NC-210/NC-211 Beacon 4.3.2 NC-211 Battery The NC-211 Beacon contains a battery for supplementary operation. It is not a secondary source of power. Attention: In order to comply with UL 2560, connect all power supplies for the Beacons to a power-limited uninterruptible power source (UPS) for back up power.
  • Page 36: Figure 27 Jw1 On Nc-211

    Unplug the beacon, wait for 1 minute, and then plug the beacon back into the wall. • If the blue LED continues to blink, then contact Mircom customer service. 4.3.4 Audible Low Battery Indication The NC-211 beeps when there is no AC power and the battery is low. When AC power is...
  • Page 37: Installing The Beacon

    In order to comply with CSA No. 205, do not install the security screw with the Beacon. Maintenance and Service Mircom recommends that each Beacon be tested on a weekly basis. When performing service on a Beacon, disconnect it from power before accessing any serviceable areas.
  • Page 38: Installing The Nc-103 Pull Station

    Installing the NC-103 Pull Station The NC-103 Pull Station is a fully stand alone end device that communicates with the routers (Patient Units and Beacons) in the Nurse Call and Emergency System. This chapter provides an overview of the Pull Station and its connections.
  • Page 39: Figure 28 The Front Of The Nc-103 Pull Station

    Installing the NC-103 Pull Station Overview Install in accordance with the Canadian Electrical Code or the National Electrical Code, and comply with all local regulations. Final acceptance subject to the Local Authority Having Jurisdiction (AHJ). The NC-103 Pull Station is an end device in the MiCare Nurse Call and Emergency System. The Pull Station communicates wirelessly with the routers (Patient Units or Beacons) in the Nurse Call and Emergency System.
  • Page 40: Input

    Installing the NC-103 Pull Station Section 5.4, Mounting the Pull Station, describes how to mount the Pull Station to a single gang PVC box. Note that the Pull Station is not intended to be used in an Oxygen-Enriched Environment. Section 5.6, Maintenance and Service, covers the recommended maintenance and service procedures for the Pull Station.
  • Page 41: Figure 29 Pull Station Mounting Plate

    Installing the NC-103 Pull Station To mount the Pull Station: 1. If you are connecting an input to the Pull Station, run the wires for the input to the single gang PVC box and then through the wiring hole on the mounting plate (see Figure 29). 2.
  • Page 42: Maintenance And Service

    Installing the NC-103 Pull Station Maintenance and Service Mircom recommends that each Pull Station be tested on a weekly basis. When performing service on a Pull Station, remove its batteries and then disconnect any input connections before accessing any serviceable areas.
  • Page 43: Installing The Nc-220 Zf3

    Installing the NC-220 ZF3 The NC-220 ZF3 is a fully stand alone end device that communicates with the routers (Patient Units and Beacons) in the Nurse Call and Emergency System. This chapter provides an overview of the ZF3 and its connections. Note: The ZF3 is an auxiliary device for supplementary operation.
  • Page 44: Overview

    Installing the NC-220 ZF3 Overview Install in accordance with the Canadian Electrical Code or the National Electrical Code, and comply with all local regulations. Final acceptance subject to the Local Authority Having Jurisdiction (AHJ). The NC-220 ZF3 is an end device in the MiCare Nurse Call and Emergency System. The ZF3 monitors up to 3 inputs (one for cancel button and two general purpose inputs) and communicates wirelessly with the routers (Patient Units or Beacons) in the Nurse Call and Emergency System.
  • Page 45: Power

    Maintenance and Service Mircom recommends that each ZF3 be tested on a weekly basis. When performing service on a ZF3, remove its battery and then disconnect any input connections before accessing any serviceable areas.
  • Page 46: Installing The Nc-500 Pendant

    Installing The NC-500 Pendant The MiCare NC-500 Pendant provides a fast and easy way to extend the Nurse Call and Emergency System. This chapter provides an overview of the Pendant and how to install it. In this chapter you will find the following: •...
  • Page 47: Overview

    Installing The NC-500 Pendant Overview A patient wears the Pendant on a lanyard around the neck. If the patient needs assistance, he or she presses the button, and the Pendant sends a message to the Nurse Call and Emergency System Central server. Figure 31 shows the front of the Pendant and its features, which include: •...
  • Page 48: Using The Pendant

    Installing The NC-500 Pendant Using the Pendant To use the Pendant: 1. To call for assistance, press the button. The LED blinks green to indicate that the Pendant is sending a message to the Nurse Call and Emergency System Central server. Canceling the Message from the Pendant To cancel the message from the Pendant: 1.
  • Page 49: Figure 33 Pendant With Bottom Half Of Case Removed

    There are holes on both sides of the flexible outer cover. Put the cover on the pendant so that the front of the pendant shows through the larger hole. Mircom recommends that each Pendant be tested on a weekly basis. When performing service on a Pendant, disconnect it from power before accessing any...
  • Page 50: Appendix 1: Specifications

    Appendix 1: Specifications NC-2000 Patient Unit Standards: Standard for Safety for Hospital Signaling and Nurse Call Equipment – UL 1069:2007 Ed.7+R:19 Feb2015 Signal Equipment CSA C22.2#205:2012 Ed.2 +E2015 Emergency Call Systems For Assisted Living And Independent Living Facilities ANSI/UL 2560:2011 Ed.1 +R:28 May2015 CFR47 FCC Part 15 Subpart C 15.247:2012 CFR47 FCC Part 15 Subpart B:2012 IC RSS-210 Issue 8 December 2010 Annex 8...
  • Page 51: Nc-210 Beacon

    Appendix 1: Specifications Input/Output Operating Inputs: Specifications: • Wet contact pair, supplied voltage is nominally 3.6 V (absolute maximum 5 V). • Nominal current of 1.4 mA (external loop closed) and an absolute maximum of 1.9 mA. • Follow manufacturer’s specifications for any attached equipment or wiring.
  • Page 52: Nc-211 Beacon

    Appendix 1: Specifications Physical Characteristics: Enclosure: Acrylonitrile Butadiene Styrene Impact Strength: 9.52 ft-lbs/in2 UL94V-0 Flame Rating Color: White Weight: 142 g (5 oz) Dimensions: 104 mm x 57 mm x 39 mm (4.11” H x 2.23” W x 1.52” D) Standard 3 pole grounded NEMA 5-15P Operating Temperature: 0º...
  • Page 53: Nc-103 Pull Station

    Appendix 1: Specifications NC-103 Pull Station Standards: Standard for Safety for Hospital Signaling and Nurse Call Equipment – UL 1069:2007 Ed.7+R:19 Feb2015 Signal Equipment CSA C22.2#205:2012 Ed.2 +E2015 Emergency Call Systems For Assisted Living And Independent Living Facilities ANSI/UL 2560:2011 Ed.1 +R:28 May2015 CFR47 FCC Part 15 Subpart C 15.247:2012 CFR47 FCC Part 15 Subpart B:2012 IC RSS-210 Issue 8 December 2010 Annex 8...
  • Page 54: Nc-220 Zf3 3 Input Transmitter (Auxiliary Device For Supplementary Operation)

    Appendix 1: Specifications NC-220 ZF3 3 Input Transmitter (auxiliary device for supplementary operation) Standards: Signal Equipment CSA C22.2#205:2012 Ed.2 +E2015 CFR47 FCC Part 15 Subpart C 15.247:2012 CFR47 FCC Part 15 Subpart B:2012 IC RSS-210 Issue 8 December 2010 Annex 8 IC RSS-Gen Issue 3 December 2010+Notice DRS 2012-DRS0126 IC ICES-003 Issue 5 August 2012 IC RSS-102 Issue 4 March 2010...
  • Page 55: Nc-500 Pendant

    Appendix 1: Specifications NC-500 Pendant Standards: Standard for Safety for Hospital Signaling and Nurse Call Equipment – UL 1069:2007 Ed.7+R:19 Feb2015 Signal Equipment CSA C22.2#205:2012 Ed.2 +E2015 Emergency Call Systems For Assisted Living And Independent Living Facilities ANSI/UL 2560:2011 Ed.1 +R:28 May2015 CFR47 FCC Part 15 Subpart C 15.247:2012 CFR47 FCC Part 15 Subpart B:2012 IC RSS-210 Issue 8 December 2010 Annex 8...
  • Page 56: Nc-2100K Coordinator Bundle

    Appendix 1: Specifications NC-2100K Coordinator Bundle Standards: Standard for Safety for Hospital Signaling and Nurse Call Equipment – UL 1069:2007 Ed.7+R:19 Feb2015 Signal Equipment CSA C22.2#205:2012 Ed.2 +E2015 Emergency Call Systems For Assisted Living And Independent Living Facilities ANSI/UL 2560:2011 Ed.1 +R:28 May2015 CFR47 FCC Part 15 Subpart C 15.247:2012 CFR47 FCC Part 15 Subpart B:2012 IC RSS-210 Issue 8 December 2010 Annex 8...
  • Page 57: Appendix 2: Ul 2560 Requirements For Ups (Uninterruptible Power Supply)

    Appendix 2: UL 2560 Requirements for UPS (Uninterruptible Power Supply) Server and Monitor Power consumption for the server: 350 W Maximum power consumption for the monitor: 65 W The UPS model is an APC Power-Saving Back-UPS Pro-1000 (120V). • 600 W / 1000 VA •...
  • Page 58: Appendix 3: Wiring Diagram For Emergency Call System (Ul 2560)

    10.0 Appendix 3: Wiring Diagram for Emergency Call System (UL 2560) &20 +,*+ ,QSXW  *1'  ,QSXW  *1'  ,QSXW  *1'  ,QSXW  *1'  &RQQHFWLRQ...
  • Page 59: Appendix 4: Wiring Diagram For Nurse Call System (Ul 1069)

    11.0 Appendix 4: Wiring Diagram for Nurse Call System (UL 1069) &20 +,*+ ,QSXW  *1'  ,QSXW  *1'  ,QSXW  *1'  ,QSXW  *1'  &RQQHFWLRQ...
  • Page 60: Appendix 5: Device Installation Table

    12.0 Appendix 5: Device Installation Table Use the following table to keep track of the devices you install and where they are located. This information should be passed along to the administrator of the MiCare Central server so that the devices can be added to the Nurse Call and Emergency System. Table 5 Device installation table Device Type Device MAC Address...
  • Page 61 Appendix 5: Device Installation Table Table 5 Device installation table (Continued) Device Type Device MAC Address Building...
  • Page 62: Warranty And Warning Information

    As the only individual in contact with system users, please bring each item in this warning to the attention of the users of this Mircom System. Failure to properly inform system end-users of the circumstances in which the system might fail may result in over-reliance upon the system.
  • Page 63 11. Battery Failure. If the Mircom System or any device connected to the system operates from batteries it is possible for the batteries to fail. Even if the batteries have not failed, they must be fully charged, in good condition, and installed correctly.
  • Page 64 20. Integrated Products. Mircom System might not function as intended if it is connected to a non-Mircom product or to a Mircom product that is deemed non-compatible with a particular Mircom System.
  • Page 65: Special Notices

    14.0 Special Notices FCC Regulatory Statements This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 66 Special Notices RF Exposure Information This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 67 CANADA - Main Office U.S.A © Mircom 2018 25 Interchange Way 4575 Witmer Industrial Estates Printed in Canada Vaughan, ON L4K 5W3 Subject to change without prior notice Niagara Falls, NY 14305 Tel: (905) 660-4655 Tel: (905) 660-4655 www.mircom.com (888) 660-4655...

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